Learning together in a crisis: Supporting Emergency Remote Teaching (ERT) at UCT
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This document summarizes the efforts of UCT to support emergency remote teaching during the COVID-19 pandemic. It discusses challenges with digital access and remote learning. It also outlines the measures UCT took, including purchasing data bundles for students, making resources available offline, and providing faculty training and support. Student surveys showed most felt supported by the measures. Going forward, UCT aims to improve digital orientations, online teaching resources, and explore blended learning models.
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Learning together in a crisis: Supporting Emergency Remote Teaching (ERT) at UCT
- 1. Learning together in a crisis Sam Lee Pan & Lubabalo Badi November 2020 Supporting Emergency Remote Teaching (ERT) at UCT
- 2. @samleepan sam.leepan@uct.ac.za @LubabaloBadi Lubabalo.Badi@uct.ac.za Learning together in a crisis
- 3. Designing for elearning during Covid 19: Understanding complexity through a wicked problem lens Keynote: International Online Conference on Future Trends in E-Learning and Collaborative Working Covid-19: Learning and working while staying home. 16-17 June, 2020, Virtual University of Pakistan [online] Sukaina Walji Centre for Innovation in Learning and Teaching (CILT) University of Cape Town
- 4. background
- 5. Oh no - Déjà vu!
- 7. What we learnt What we applied Live with uncertainty Plan where you can. Yes, online learning is hard… Practice empathy, manage stress, unhappiness and exhaustion for staff and students. Lots of support required. You can’t copy and paste! Build in flexible, asynchronous learning, multimodal. Terminology is important 2020 Emergency Remote Teaching (ERT). Digital inequality is a huge challenge Design and plan low-tech teaching. Remote working is not “natural” 2020 has better tools to facilitate this. Learning from Experience
- 12. UCT purchases data bundles for studying
- 13. Zero-rated Vula Free monthly data Laptop loans ERT measures in 2020
- 14. 2020 UCT Student Access Survey
- 15. 2020 UCT Student Access Survey
- 16. Low-Tech Guidelines - https://bit.ly/LowTechGuide
- 17. Step 5: Provide alternatives LOW DATA Offline study pack (downloadable for the week) Text course notes Word docs PPTs (with few images) Transcripts PDFs Asynchronous discussion forums MEDIUM DATA Text with imagery Core content with external websites/links Short screencasts Small short videos Pre-recorded student presentations HIGH DATA Live streaming - Zoom seminars External websites/links Long videos Larged sized, proprietary software Live student presentations
- 19. Faculty Orientation Site for start of ERT
- 20. Student guides & support
- 21. Reduced weekly workload Continuous assessment Pass / Fail ERT measures in 2020 Distance materials Asynchronous
- 22. New: Video captions and transcripts Way With Words (High quality) Google Speech (Fast)
- 23. New: Analytics
- 24. teaching online
- 25. 2020 Student Experience Survey
- 27. New: Opencast Studio Record direct from Vula!
- 28. Course templates Page templates CKeditor templates New: Lessons and rich-text editor templates
- 29. Staff challenges Time! Student admin & communication ⅓ confident at start ⅔ confident at end with teaching online
- 30. where to next?
- 31. Keep doing & improve Digital orientation Design studio Assessments Resources curation (website)
- 32. New Tools and Platforms
- 33. Low density blended learning models
- 36. thank you!
Editor's Notes
- See https://docs.google.com/presentation/d/1gavl77NtTRZPrCQiLIDzpezQyXSiCSx8o5fc3ktjgsA/edit#slide=id.g88c91885ef_0_14
- See 2017 presentation: https://docs.google.com/presentation/d/1c9KQJucXxjdeAVrSpUnoqRluAgolTI1xyrusEt2zsFo/edit
- Image source: @varsitynews GroundUp News24 (Copyright) More detailed timeline https://en.wikipedia.org/wiki/FeesMustFall https://theconversation.com/south-african-student-protests-are-about-much-more-than-just-feesmustfall-49776
- See: https://philonedtech.com/what-we-learnt-from-going-online-during-university-shutdowns-in-south-africa/
- UCT zero-rating http://www.icts.uct.ac.za/Zero-rated-access-some-UCT-websites Sources: https://www.news24.com/fin24/Tech/Companies/vodacom-zero-rates-data-charges-for-student-websites-20170927 https://www.news24.com/fin24/Tech/News/telkom-cell-c-to-offer-students-free-data-amid-protests-20161019
- Connection quality Future-facing: Possibly re-look at Eduroam wifi connectivity at Residences Flexible T+L options Device Access Student Laptop Programme: FinAid 1st-year students get free laptops in 2017 (piloted from 2013) UCT Laptop Loan Scheme (2017)Data cost The cost of data in South Africa is significant Mobile network providers zero-rate data for University sites (2016, 2017)
- Made visible existing disparities without residences Workload and time management No financial penalties for reducing workload but long term implications e.g dropping a course Pressures of continuous assessment
- UCT Student Access Survey: https://docs.google.com/document/d/17G2Vy1SJO2-rvF0Y6RhAKp3trcm9_zztNOeUniQoGts/edit?ts=5f90260e#
- Low-Tech Guidelines - https://bit.ly/LowTechGuide
- Start low for core & build as you go up!
- Psychosocial Wellbeing - Student Toolkit:https://www.news.uct.ac.za/campus/communications/updates/covid-19/-article/2020-06-23-a-toolkit-for-supporting-marginalised-students Student remote guide: https://vula.uct.ac.za/start UCT Cares: https://www.news.uct.ac.za/article/-2020-06-11-uctcares-about-connecting-you-to-the-right-support UCT Student Support and Services: https://vula.uct.ac.za/access/content/public/gateway/student-support.html
- No invigilated exams No or minimal external content Varied resources (ppt, transcript, ppt narrated, video) - students choose what they can do Data Timed tests - either removed or extra time
- Link: https://docs.google.com/document/d/1x-RExML5xfAi6NcQeia5HfzJq-Qq8uQzZSqO8ofNogQ/edit#
- Opencast studio in Vula:https://www.youtube.com/watch?v=HEx3xL1tJMg Check out: https://studio.opencast.org/
- The vast majority of staff spent much more time on teaching - being unable to find time for research (this was seen as a problem by many - promotion etc) [Considerable time spend on communicating with students and assessment administration A small proportion of staff were confident at the start of Term 2 with teaching online (1/3) - while a majority were confident preparing for online by the end (2/3)
- (in progress)
- Link: https://www.news.uct.ac.za/features/lockdownletters/-article/2020-06-18-cilt-shares-their-working-from-home-moments