Lancaster University's digital capabilities presentation from the Jisc student experience experts group meeting in March.

1. How are we supporting the development of our staff
and students digital skills?
Wednesday 29 March 2017
Christine Percival, Digital Fluency Manger, Information Systems Services (ISS)

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Strategy Steering Group (DFSG)
LU Digital Fluency
Framework
Library staff skills
assessment
Learning and Skills
Development
Lynda.com online
learning on specific PCs
Digital Skills Training for
all
Online Digital Skills
Certificate
Student Digital Projects
& Sharing Practice
What we have done so far

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• Globally
significant
• Consistently
within top 10 in UK,
top 100 in world
Strategic Plan
2020
• Digital Fluency: Ensuring
our staff and students
have the digital skills they
need
• Digital Fluency is an
enabler to help achieve
goals
Digital Lancaster
2014, refreshed 2016)( • Oversee development
and implementation of
Digital Fluency activities
• Range of members for
inclusive approach
• Disbanded in November
2016
Digital Fluency
Steering Group
(DFSG) from 2015
Digital skills development: helping the individual
and organisation succeed in a digital world

4. Identifying digital skills people need
Created Lancaster Digital Fluency Framework
• Based on Jisc’s six elements of digital
capability
• One page overview
Used as a tool to:
• Improve understanding of digital fluency
• Define the digital skills training offerings
• Identify the digital skills employers are looking for
• Identify gaps in the training provision
• Be a starting point for designing activities
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5. Jisc Digital Capabilities tool
• Library staff piloted the Jisc Digital Capabilities tool
– Series of group workshops looking holistically at their “digital day”
– Outcomes were mapped against the Digital Fluency framework
• Staff found it a useful exercise
– Wanted more customisation for their role in the activity and
outcomes
– Not much after support available at the time.
• Since this pilot, Jisc have developed this further tool and support & we are
thinking of using it for Professional Services Staff in the future
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6. Improving Visibility:
Digital is no longer a separate function
Learning & Skills
Development
Online Learning
and Skills
Development hub
4 pods in the
Learning Zone
repurposed
Trial Lynda.com
online learning
4 PCs in the
Learning Zone, 2
PCs in HR
People want to use
on their computer,
with their software
Digital Skills
Training for all
Improved training
provision
Improved Website
navigation
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7. Digital Skills Certificate
• Built around the Digital Fluency framework
• Aiming initially at students, giving skills for study at Lancaster and skills for
employability
• Lancaster Digital Certificate issued to prove Digital Skills to employers – via
electronic badges and on HEAR transcript
• Courses & assessment are entirely online to enable widest
accessibility (in-person support available at Lancaster campus)
• Integrated with Lancaster Award
• Extremely positive feedback so far
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14. Progress so far…
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15. Brief background
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19 projects last year
across
departments, a
further 9 this year
Students become
digital ambassadors
and work with an
academic to
develop digital uses
in teaching &
learning
Projects aim to
improve teaching &
learning, share
experiences &
lesson learned to
inspire others
Bursary of £800 for
the student

16. http://wp.lancs.ac.uk/digital-bursary/
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17. Moving forward
Imminent future, prioritise:
• Scheduled training sessions
• Online digital courses
• Student Digital Projects
Coming soon:
• Discuss the future of Lynda.com
• New dot.everything website
• Equivalent of Learning Skills website
for staff development
New developments wish list:
• Online Digital Skills Certificate for
Professional Services staff
• Embed digital within staff development
programmes
• HR interested in using digital skills profiles
as part of staff appraisals and identifying
digital skills requirements in Job
Descriptions/Personal Specifications
• Resource Lists as well as Reading Lists
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18. Any questions?
Christine Percival
c.percival@lancaster.ac.uk
Useful Links
• Jisc Case Study: http://repository.jisc.ac.uk/6639/1/DigicapLancasterUniversity.pdf
• Digital Lancaster Strategy: www.lancaster.ac.uk/iss/about-us/digital/
• Digital Lancaster Blog and Framework: wp.lancs.ac.uk/digital/
• Digital Skills Training: www.lancaster.ac.uk/iss/training/
• Learning and Skills Development: www.lancaster.ac.uk/learning-skills/
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