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Learning Session 1-7 Bi-level Case Management

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Region 1 Employment and Training Administration
Region 1 Employment and Training Administration

The complexities of meeting individual and program service goals require a systematic and comprehensive service delivery approach at both the organizational and front-line worker levels. This workshop will provide a clear definition of a bi-level service delivery system, its purpose, structure, and components. The necessity of partnerships at all levels, and how they are developed, will be emphasized.

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Bi-level Case Management: A System Approach to Service Delivery A presentation for the USDOL Region One Conference on Services to Older Youth November 14-16, 2011 Boston, MA Anne C. Adams, MSW [email_address]
WORKING DEFINITION OF CASE MANAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Building A Case Management System ,[object Object],[object Object]
Building A Case Management System (cont.) ,[object Object],[object Object],[object Object],[object Object]
Building A Case Management System (cont.) ,[object Object],[object Object],[object Object],[object Object]
Characteristics and Advantages of a Bi-level Case Management System ,[object Object],[object Object],[object Object],[object Object],[object Object]
Essential Case Management Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Essential Functions (cont.) ,[object Object],[object Object],[object Object]
Essential Functions (cont.) ,[object Object],[object Object],[object Object],[object Object]
Essential Functions (cont.) ,[object Object],[object Object],[object Object]
Phases of Case Management Intervention Start ENGAGING ASSESSING PLANNING ACCESSING RESOURCES COORDINATING DISENGAGING
Partnership: The Essential Case Management Relationship ,[object Object]
The Partnership Relationship (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Partnership Expectations of Participants Throughout the Case Management Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
Making A Demand for Work ,[object Object],[object Object]
Making A Demand for Work (cont.) ,[object Object],[object Object],[object Object]
Why A Partnership? ,[object Object],[object Object],[object Object]

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Learning Session 1-7 Bi-level Case Management

  • 1. Bi-level Case Management: A System Approach to Service Delivery A presentation for the USDOL Region One Conference on Services to Older Youth November 14-16, 2011 Boston, MA Anne C. Adams, MSW [email_address]
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  • 11. Phases of Case Management Intervention Start ENGAGING ASSESSING PLANNING ACCESSING RESOURCES COORDINATING DISENGAGING
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