Time Inc., the publisher of iconic magazines and related web platforms such as Time, Fortune, People, Sports Illustrated, and many others, spun out of Time Warner Inc. in 2014 to become a stand-alone publicly traded company. As part of that spin, Time Inc. established its own Internal Audit and Enterprise Risk Management (ERM) functions. This presentation covers first-hand information on the efforts, challenges, successes and pitfalls of Time Inc.’s ERM journey. You will take away valuable information including tools and templates that you can put to use in your own organization.
Presentation by: Russ Charlton, SVP – Internal Audit and Enterprise Risk Management, Time Inc.
The document outlines the basics of developing a business continuity plan, including defining business continuity planning, its twofold purpose of improving operations and limiting downtime, and providing a framework for creating an effective plan. It recommends assessing risks and critical business functions, preparing emergency management and communication plans, backing up data, reviewing insurance, and ongoing training to ensure the plan remains updated. Resources for developing a business continuity plan are also listed.
The United Nations uses a risk management process that involves assessing the criticality of programs to balance security risks. It uses a risk matrix to determine risk levels and requires a program criticality assessment for activities with high or very high residual risks. The assessment evaluates the contribution of activities to strategic results and their likelihood of implementation against criteria to designate them as Priority 1 activities that are lifesaving or directed by the Secretary-General. Risk level and program criticality are determined separately without consideration of each other.
The document summarizes the objectives and content of a business continuity planning kick-off meeting. The meeting discussed the importance of business continuity planning, the planning process, and the project plan. Key topics included definitions of emergency, disaster recovery, and crisis management plans; reasons for planning; understanding risks; business impact analysis; strategies for business recovery, avoidance, notification, communication, human capital continuity, equipment continuity, facility continuity, application continuity, and records continuity; writing and maintaining the business continuity plan.
Paul Cheng Resilience and Emergency Management (HKIA)BCM Institute
Operations are paramount to function as an airport and resilience is considered fundamentally critical. Airport operation is always vulnerable to unforeseen or unplanned events, be it a major system failure, adverse weather or an aircraft incident. All these events can impede or bring any operation to a halt with very little or even without warning. Learn how Paul Cheng manages resilience and emergencies in a large international airport.
Disaster Recovery Plan / Enterprise Continuity PlanMarcelo Silva
This document outlines a presentation on developing a Disaster Recovery Plan (DRP) and Enterprise Continuity Plan (ECP). It discusses defining roles and teams for responding to incidents, assessing risks across six resilience layers of strategy, organization, processes, data, technology, and facilities. It also covers training the response team, engaging outside experts, and creating awareness campaigns to implement the DRP/ECP.
This document discusses fintech, regtech, and suptech. It defines regtech as technologies that help financial institutions comply with regulations more efficiently and effectively. Suptech is defined as the application of fintech by supervisory authorities. The document outlines how regtech and suptech can transform financial supervision by providing regulators with real-time data, exceptions-based monitoring, and predictive analytics. Regtech solutions help institutions with compliance, identity management, risk management, and reporting. Suptech allows regulators to modernize supervision through automated oversight, data collection, and predictive modeling. Overall, the document argues that regtech and suptech will fuel a new era of more sophisticated, data-driven financial regulation and supervision.
The document discusses enterprise risk management (ERM) and its rising importance for information security practices. ERM aims to align security solutions with business priorities by analyzing overall IT risks, prioritizing risk mitigation actions, and taking a managed approach to enterprise investments. Key drivers of ERM adoption include changing regulations, expanding business threats, and interest in simplifying security management.
Time Inc., the publisher of iconic magazines and related web platforms such as Time, Fortune, People, Sports Illustrated, and many others, spun out of Time Warner Inc. in 2014 to become a stand-alone publicly traded company. As part of that spin, Time Inc. established its own Internal Audit and Enterprise Risk Management (ERM) functions. This presentation covers first-hand information on the efforts, challenges, successes and pitfalls of Time Inc.’s ERM journey. You will take away valuable information including tools and templates that you can put to use in your own organization.
Presentation by: Russ Charlton, SVP – Internal Audit and Enterprise Risk Management, Time Inc.
The document outlines the basics of developing a business continuity plan, including defining business continuity planning, its twofold purpose of improving operations and limiting downtime, and providing a framework for creating an effective plan. It recommends assessing risks and critical business functions, preparing emergency management and communication plans, backing up data, reviewing insurance, and ongoing training to ensure the plan remains updated. Resources for developing a business continuity plan are also listed.
The United Nations uses a risk management process that involves assessing the criticality of programs to balance security risks. It uses a risk matrix to determine risk levels and requires a program criticality assessment for activities with high or very high residual risks. The assessment evaluates the contribution of activities to strategic results and their likelihood of implementation against criteria to designate them as Priority 1 activities that are lifesaving or directed by the Secretary-General. Risk level and program criticality are determined separately without consideration of each other.
The document summarizes the objectives and content of a business continuity planning kick-off meeting. The meeting discussed the importance of business continuity planning, the planning process, and the project plan. Key topics included definitions of emergency, disaster recovery, and crisis management plans; reasons for planning; understanding risks; business impact analysis; strategies for business recovery, avoidance, notification, communication, human capital continuity, equipment continuity, facility continuity, application continuity, and records continuity; writing and maintaining the business continuity plan.
Paul Cheng Resilience and Emergency Management (HKIA)BCM Institute
Operations are paramount to function as an airport and resilience is considered fundamentally critical. Airport operation is always vulnerable to unforeseen or unplanned events, be it a major system failure, adverse weather or an aircraft incident. All these events can impede or bring any operation to a halt with very little or even without warning. Learn how Paul Cheng manages resilience and emergencies in a large international airport.
Disaster Recovery Plan / Enterprise Continuity PlanMarcelo Silva
This document outlines a presentation on developing a Disaster Recovery Plan (DRP) and Enterprise Continuity Plan (ECP). It discusses defining roles and teams for responding to incidents, assessing risks across six resilience layers of strategy, organization, processes, data, technology, and facilities. It also covers training the response team, engaging outside experts, and creating awareness campaigns to implement the DRP/ECP.
This document discusses fintech, regtech, and suptech. It defines regtech as technologies that help financial institutions comply with regulations more efficiently and effectively. Suptech is defined as the application of fintech by supervisory authorities. The document outlines how regtech and suptech can transform financial supervision by providing regulators with real-time data, exceptions-based monitoring, and predictive analytics. Regtech solutions help institutions with compliance, identity management, risk management, and reporting. Suptech allows regulators to modernize supervision through automated oversight, data collection, and predictive modeling. Overall, the document argues that regtech and suptech will fuel a new era of more sophisticated, data-driven financial regulation and supervision.
The document discusses enterprise risk management (ERM) and its rising importance for information security practices. ERM aims to align security solutions with business priorities by analyzing overall IT risks, prioritizing risk mitigation actions, and taking a managed approach to enterprise investments. Key drivers of ERM adoption include changing regulations, expanding business threats, and interest in simplifying security management.
This online training course covers the process of conducting risk assessments in the workplace. It explains that risk assessments are required by law and outline the five steps to conducting one: 1) identify hazards, 2) identify those at risk, 3) evaluate risks, 4) record findings, and 5) review assessments. The training provides examples of how to evaluate likelihood and severity of risks to determine level of risk. It emphasizes controlling risks by eliminating or reducing hazards through measures like safe work procedures and PPE. The goal is to understand risk assessments and how to incorporate them to safely manage risks.
This document outlines the key components of enterprise risk management (ERM), including identifying risks, assessing risks, and developing strategies to respond to risks. It discusses ERM frameworks, the benefits of ERM, and the various risk management processes involved. Specifically, it describes the eight components of an ERM framework as establishing internal environment, objective setting, risk identification, risk assessment, risk response, control activities, information and communication, and monitoring.
Riskpro is an operational risk management consulting firm with offices in Mumbai, Delhi, and Bangalore. It aims to provide integrated risk management solutions to mid-large sized companies in India. Riskpro's team has over 200 years of cumulative experience in risk management. It offers a variety of services including Basel II/III advisory, operational risk consulting, risk training, and recruitment of risk professionals.
Cartilla simulacros en seguridad aeroportuariaMagda Osorio
Este documento discute la importancia de realizar simulacros en seguridad aeroportuaria. Explica que los simulacros permiten anticiparse a posibles emergencias y entrenar una respuesta coordinada y efectiva. Describe tres tipos de simulacros: de escritorio, parciales y totales, variando en alcance y recursos requeridos. Recomienda empezar con simulacros de escritorio semestrales y asegurarse de tener un plan para emergencias operacionales antes de avanzar a simulacros más complejos.
Here are the key steps to terminating Jack based on the information provided:
1. Conduct a thorough investigation of the incident, documenting all relevant details. Take witness statements.
2. Schedule a termination meeting with Jack and HR. Have union rep present if applicable.
3. In the meeting, explain the policy violation, present investigation findings, and notify Jack he is being terminated effective immediately.
4. Have Jack return company property and pack personal belongings. Escort him off premises.
5. Notify relevant parties of termination like IT to disable access. Follow any contractual severance terms.
6. Fully document all aspects of the termination process for records.
The goal is to handle the termination
The document discusses various topics related to security management practices including change control, data classification, employment policies, information security policies, risk management, roles and responsibilities, security awareness training, and security management planning. It provides details on each topic, such as the importance of change control and different tools that can be used. It also discusses how to classify data, conduct background checks, develop effective information security policies, and assess risks both qualitatively and quantitatively. The document emphasizes the importance of security management planning and identifying potential losses, costs, and benefits of implementing proper security.
Presenter:
Ali Bin Mohammed AlMuwaijei
Chief Risk Manager, Municipality & Planning Dept-Ajman
Risk and Business Continuity Management
Enterprise Risk Management
7 STEPS TO LEADERSHIP EXCELLENCE IN WORK SAFETY & HEALTH. Abdul Shukor
Knowledge sharing session with Mr. CHRISTOPH MUELLER, CEO of Malaysia Airlines on 11th AUGUST 2015. In efforts to further enhance the performance of the airlines' workforce viz-a-viz Occupational health, safety and ergonomics, steps are proposed and considered. Excellent session throughout. Thanks to the CEO and the management of Malaysia Airlines for this invitation.
The document discusses occupational health and safety (OHS) legislation in Victoria, including the Occupational Health and Safety Act of 2004 and regulations. It outlines shared responsibilities for OHS in learning environments and defines key terms like hazards, risks, and duty of care. Control measures for risks include eliminating hazards, substituting less hazardous materials, and using personal protective equipment if other options are not practicable.
Young and new workers are at higher risk of injury than older, more experienced workers. There are several reasons for this, including still developing physically and cognitively for young workers, and all workers having much higher injury rates in their first month on the job regardless of age. Effective training can help reduce these risks. Training should be provided immediately for new workers and involve elements of engagement like hands-on learning. It should also be tailored based on whether the learner is young, older, or new to the workplace or job. Mentoring and follow up after training are also important.
Revenue Assurance Industry Update - Webinar by Dr. Gadi Solotorevsky, cVidya'...cVidya Networks
This document provides a summary of a webinar on revenue assurance industry updates from December 2014. It discusses statistics on revenue leakage from surveys, best practices including the Revenue Assurance Maturity Model (RAMM), and trends in areas like mobile billing complexity, charging systems, targeted process improvements, and new business models involving flat rates, family plans, and data sharing. It also outlines the TM Forum's work on a unified Analytics Big Data Repository to improve analytics capabilities.
Business Continuity Plan (Introduction)Hafiza Abas
The document discusses business continuity planning and defines it as activities performed by an organization to ensure critical business functions remain available to customers, suppliers, and others during emergencies or disasters. Business continuity plans help businesses operate if disaster strikes by figuring out how to resume functioning quickly. The document also discusses disaster recovery planning and notes both aim to preserve business operations when major disruptions occur through preparing, testing, and updating actions to protect critical processes from system or network failures.
The document discusses business continuity management and planning. It provides an overview of BCM and related concepts like business continuity planning and disaster recovery planning. It highlights the importance of having a comprehensive BCM framework that is tested. It also discusses risk management, planning considerations, the BCM planning and recovery process, and provides an assessment questionnaire to evaluate a BCM program.
The document discusses the importance and benefits of implementing an effective compliance program at a health care organization. It outlines the key elements that should be included in a comprehensive compliance program, such as policies and procedures, oversight, education and training, auditing, reporting, and enforcement. An effective compliance program can help communicate an organization's commitment to ethics, prevent fines and penalties, and protect from liability. It is essential for health care providers to follow guidelines from the Office of Inspector General.
Management of Change (MOC) is an essential process safety management element that establishes policies and procedures to ensure changes do not result in unsafe operations. MOC aims to prevent accidents by properly evaluating safety concerns in a timely manner. A successful MOC program requires management support, stakeholder involvement, simplicity, and lessons learned to continually improve the system.
This handout was provided at the OCNC Business Emergency Preparedness Series workshop hosted by the Orange County Emergency Services and The Chamber on April 11, 2019.
All employers have a legal responsibility to manage health and safety in the workplace. This includes ensuring a risk assessment is completed to identify hazards and implement control measures.
Risk assessments must be carried out by a competent person with the necessary training, skills, experience and knowledge to identify hazards, determine the likelihood of harm, and decide on suitable controls.
The risk assessment process requires identifying potential hazards, evaluating the risks, recording the findings, and regularly reviewing and updating the assessment. Employers must provide instruction and information to employees so they understand the risks and can work safely.
The document provides an overview of risk management fundamentals and processes. It defines risk, outlines the benefits of a risk management framework, and describes the key components of establishing and implementing an effective risk management system, including:
- Establishing the organizational context and risk criteria
- Identifying, analyzing, and evaluating risks
- Developing and implementing risk treatment plans
- Monitoring and reviewing the risk management process on an ongoing basis
The document provides an overview of Danforth International LLC, a global consulting firm that helps clients manage vendor performance. It discusses who they are, what services they provide, how they operate, and why clients need their services. Specifically, they develop vendor management programs to control costs, drive service excellence, and mitigate risks. Their services include strategic planning, governance, performance reporting, and contract management using a vendor management framework. The goal is to formally manage vendors and maximize value from outsourcing relationships.
The client has over 15 years of experience in management consulting, business development, strategic operations, and vendor/contract management across various industries including staffing, healthcare IT, software startups, law, real estate development, and energy/mining. Recent roles include serving as a senior management consultant for a staffing firm where responsibilities included developing new market opportunities and managing client and personnel issues. Previous experience also includes chief information officer for an IT consulting firm, leading business development for a software startup, and consultant roles managing vendors, contracts, and projects for law firms, consulting firms, and corporations.
This online training course covers the process of conducting risk assessments in the workplace. It explains that risk assessments are required by law and outline the five steps to conducting one: 1) identify hazards, 2) identify those at risk, 3) evaluate risks, 4) record findings, and 5) review assessments. The training provides examples of how to evaluate likelihood and severity of risks to determine level of risk. It emphasizes controlling risks by eliminating or reducing hazards through measures like safe work procedures and PPE. The goal is to understand risk assessments and how to incorporate them to safely manage risks.
This document outlines the key components of enterprise risk management (ERM), including identifying risks, assessing risks, and developing strategies to respond to risks. It discusses ERM frameworks, the benefits of ERM, and the various risk management processes involved. Specifically, it describes the eight components of an ERM framework as establishing internal environment, objective setting, risk identification, risk assessment, risk response, control activities, information and communication, and monitoring.
Riskpro is an operational risk management consulting firm with offices in Mumbai, Delhi, and Bangalore. It aims to provide integrated risk management solutions to mid-large sized companies in India. Riskpro's team has over 200 years of cumulative experience in risk management. It offers a variety of services including Basel II/III advisory, operational risk consulting, risk training, and recruitment of risk professionals.
Cartilla simulacros en seguridad aeroportuariaMagda Osorio
Este documento discute la importancia de realizar simulacros en seguridad aeroportuaria. Explica que los simulacros permiten anticiparse a posibles emergencias y entrenar una respuesta coordinada y efectiva. Describe tres tipos de simulacros: de escritorio, parciales y totales, variando en alcance y recursos requeridos. Recomienda empezar con simulacros de escritorio semestrales y asegurarse de tener un plan para emergencias operacionales antes de avanzar a simulacros más complejos.
Here are the key steps to terminating Jack based on the information provided:
1. Conduct a thorough investigation of the incident, documenting all relevant details. Take witness statements.
2. Schedule a termination meeting with Jack and HR. Have union rep present if applicable.
3. In the meeting, explain the policy violation, present investigation findings, and notify Jack he is being terminated effective immediately.
4. Have Jack return company property and pack personal belongings. Escort him off premises.
5. Notify relevant parties of termination like IT to disable access. Follow any contractual severance terms.
6. Fully document all aspects of the termination process for records.
The goal is to handle the termination
The document discusses various topics related to security management practices including change control, data classification, employment policies, information security policies, risk management, roles and responsibilities, security awareness training, and security management planning. It provides details on each topic, such as the importance of change control and different tools that can be used. It also discusses how to classify data, conduct background checks, develop effective information security policies, and assess risks both qualitatively and quantitatively. The document emphasizes the importance of security management planning and identifying potential losses, costs, and benefits of implementing proper security.
Presenter:
Ali Bin Mohammed AlMuwaijei
Chief Risk Manager, Municipality & Planning Dept-Ajman
Risk and Business Continuity Management
Enterprise Risk Management
7 STEPS TO LEADERSHIP EXCELLENCE IN WORK SAFETY & HEALTH. Abdul Shukor
Knowledge sharing session with Mr. CHRISTOPH MUELLER, CEO of Malaysia Airlines on 11th AUGUST 2015. In efforts to further enhance the performance of the airlines' workforce viz-a-viz Occupational health, safety and ergonomics, steps are proposed and considered. Excellent session throughout. Thanks to the CEO and the management of Malaysia Airlines for this invitation.
The document discusses occupational health and safety (OHS) legislation in Victoria, including the Occupational Health and Safety Act of 2004 and regulations. It outlines shared responsibilities for OHS in learning environments and defines key terms like hazards, risks, and duty of care. Control measures for risks include eliminating hazards, substituting less hazardous materials, and using personal protective equipment if other options are not practicable.
Young and new workers are at higher risk of injury than older, more experienced workers. There are several reasons for this, including still developing physically and cognitively for young workers, and all workers having much higher injury rates in their first month on the job regardless of age. Effective training can help reduce these risks. Training should be provided immediately for new workers and involve elements of engagement like hands-on learning. It should also be tailored based on whether the learner is young, older, or new to the workplace or job. Mentoring and follow up after training are also important.
Revenue Assurance Industry Update - Webinar by Dr. Gadi Solotorevsky, cVidya'...cVidya Networks
This document provides a summary of a webinar on revenue assurance industry updates from December 2014. It discusses statistics on revenue leakage from surveys, best practices including the Revenue Assurance Maturity Model (RAMM), and trends in areas like mobile billing complexity, charging systems, targeted process improvements, and new business models involving flat rates, family plans, and data sharing. It also outlines the TM Forum's work on a unified Analytics Big Data Repository to improve analytics capabilities.
Business Continuity Plan (Introduction)Hafiza Abas
The document discusses business continuity planning and defines it as activities performed by an organization to ensure critical business functions remain available to customers, suppliers, and others during emergencies or disasters. Business continuity plans help businesses operate if disaster strikes by figuring out how to resume functioning quickly. The document also discusses disaster recovery planning and notes both aim to preserve business operations when major disruptions occur through preparing, testing, and updating actions to protect critical processes from system or network failures.
The document discusses business continuity management and planning. It provides an overview of BCM and related concepts like business continuity planning and disaster recovery planning. It highlights the importance of having a comprehensive BCM framework that is tested. It also discusses risk management, planning considerations, the BCM planning and recovery process, and provides an assessment questionnaire to evaluate a BCM program.
The document discusses the importance and benefits of implementing an effective compliance program at a health care organization. It outlines the key elements that should be included in a comprehensive compliance program, such as policies and procedures, oversight, education and training, auditing, reporting, and enforcement. An effective compliance program can help communicate an organization's commitment to ethics, prevent fines and penalties, and protect from liability. It is essential for health care providers to follow guidelines from the Office of Inspector General.
Management of Change (MOC) is an essential process safety management element that establishes policies and procedures to ensure changes do not result in unsafe operations. MOC aims to prevent accidents by properly evaluating safety concerns in a timely manner. A successful MOC program requires management support, stakeholder involvement, simplicity, and lessons learned to continually improve the system.
This handout was provided at the OCNC Business Emergency Preparedness Series workshop hosted by the Orange County Emergency Services and The Chamber on April 11, 2019.
All employers have a legal responsibility to manage health and safety in the workplace. This includes ensuring a risk assessment is completed to identify hazards and implement control measures.
Risk assessments must be carried out by a competent person with the necessary training, skills, experience and knowledge to identify hazards, determine the likelihood of harm, and decide on suitable controls.
The risk assessment process requires identifying potential hazards, evaluating the risks, recording the findings, and regularly reviewing and updating the assessment. Employers must provide instruction and information to employees so they understand the risks and can work safely.
The document provides an overview of risk management fundamentals and processes. It defines risk, outlines the benefits of a risk management framework, and describes the key components of establishing and implementing an effective risk management system, including:
- Establishing the organizational context and risk criteria
- Identifying, analyzing, and evaluating risks
- Developing and implementing risk treatment plans
- Monitoring and reviewing the risk management process on an ongoing basis
The document provides an overview of Danforth International LLC, a global consulting firm that helps clients manage vendor performance. It discusses who they are, what services they provide, how they operate, and why clients need their services. Specifically, they develop vendor management programs to control costs, drive service excellence, and mitigate risks. Their services include strategic planning, governance, performance reporting, and contract management using a vendor management framework. The goal is to formally manage vendors and maximize value from outsourcing relationships.
The client has over 15 years of experience in management consulting, business development, strategic operations, and vendor/contract management across various industries including staffing, healthcare IT, software startups, law, real estate development, and energy/mining. Recent roles include serving as a senior management consultant for a staffing firm where responsibilities included developing new market opportunities and managing client and personnel issues. Previous experience also includes chief information officer for an IT consulting firm, leading business development for a software startup, and consultant roles managing vendors, contracts, and projects for law firms, consulting firms, and corporations.
3PL Service Provider Management for LinkedInScott Leydin
- The document discusses the three phases of the outsourcing lifecycle: establishment, management, and development.
- The establishment phase involves selecting a provider and transitioning operations. Key factors include clearly defining requirements, service levels, and performance measures.
- The management phase requires monitoring the provider's performance through reporting and regular meetings. This ensures control over operations and identifies areas for improvement.
- Developing the relationship involves collaborating strategically with the provider to develop solutions and achieve common goals. Open communication and respecting each other's expertise helps foster a strategic partnership.
Managed Services Client Onboarding Simple Process Free TemplateKashish Trivedi
We’re experts when it comes to managed services client onboarding. After all, we’re dealing with client onboarding on a daily basis. But we also understand that getting your clients through this process is not easy. Onboarding clients can be time-consuming and resource-heavy. Designing the right onboarding plan is so challenging that businesses can struggle to create a great experience for their clients. It doesn’t have to be that way. And that’s why we want to share our knowledge and help streamline the process and reduce costs.
Robert French is a customer service management professional with over 10 years of experience in the insurance industry. He has a proven track record of delivering operational excellence and managing teams through change programs. He is an intuitive leader who builds high performing teams through coaching and motivating people. His most recent roles include Workflow Management Manager at AMP Limited, where he successfully led a team through a period of change and outsourced functions, achieving annual savings. He has also managed the transition of functions to offshore business partners on time and on budget.
The document discusses partnership management and outsourcing relationships. It notes that while outsourcing can significantly change a business, many outsourcing relationships fail due to misaligned expectations between customers and providers. It recommends establishing clear objectives, metrics, and governance processes to manage relationships and avoid failures. These include jointly defining goals, metrics, communication plans, and conflict resolution procedures.
The document discusses challenges faced by professional services organizations and how outdated tools can limit their ability to address these challenges. It describes 7 key challenges: 1) managing growth smoothly, 2) improving operational efficiency, 3) delivering superior customer experiences, 4) winning more business, 5) executing projects profitably, 6) optimizing resource utilization, and 7) attracting and retaining top talent. It argues that professional services organizations need new tools that provide transparency, flexibility and access to data to help them overcome limitations and take advantage of opportunities to improve business performance.
Solutions-orientated Project Manager with experience in developing and implementing complex infrastructures and technical solutions for industry leaders. Accomplished leader in business-to-business networking, sales, marketing and business-to-business communications. Strong project management skills with proven ability to manage large-scale, highly visible projects through to completion. Skilled in providing effective leadership in fast-paced, deadline driven environments. Able to lead and motivate teams. Outstanding presentation and communication skills and able to understand business requirements to cross-collaborate and increase profits.
The document discusses the candidate's personal strengths and experience managing teams and contracts. It outlines their experience in facilities management, project management, health and safety, financial management, and developing staff. It also provides an example scenario of managing an office expansion project for a major data center operator, including preparing bids, addressing customer needs, overseeing subcontractors, managing budgets and timelines, and developing strong customer relationships.
Ryan Peck has over 20 years of experience in business planning, execution, project management, and talent management in the financial services industry. He has a proven track record of leading teams to success through motivational leadership, relationship building, and data-driven decision making. His experience includes senior roles at Wells Fargo, Wachovia, and HSBC, where he delivered results such as increasing revenue and profitability, reducing costs and risks, and developing innovative solutions.
Paul Dudley has over 12 years of experience in management roles focused on customer service and incident resolution. He is currently an Incident Manager at Vodafone where he manages high severity incidents and leads service improvement initiatives. Prior to his current role, he was a Service Improvement Manager at Capita/Telefonica where he oversaw customer facing teams and drove operational performance.
This document provides a summary of Yren Berry's experience and qualifications. She has over 15 years of experience managing commercial and government contracting operations for major pharmaceutical companies. Her experience includes implementing contract management software upgrades, assessing pricing and market access capabilities, restructuring organizations for increased efficiency, and analyzing the financial impact of healthcare reform. She has a proven track record of successfully completing projects on time and under budget while addressing both business and IT requirements.
ASC 606: Accounting for Contracts with Customers, transforms the way all companies recognize revenue for the sale of goods and services. The implementation of the new standard impacts processes, people and systems for all sectors of the organization from the accounting and finance team to legal and human resources.
Justine Jacob, Senior Manager and Jordan Scheiderer, Director from MorganFranklin Consulting, have spent the last three years assisting public and private companies assess and implement ASC 606 and transform their revenue recognition processes. In this webinar they'll discuss the new standard, share lessons learned from previous implementations and identify the key areas of impact throughout the organization.
Sunil Kumar Singh has over 8 years of experience in operations management, including claims processing, client relationship management, and ensuring legal and regulatory compliance. He is currently an Assistant Manager at Genpact in Gurgaon, where he manages a team of 25 associates and is responsible for key processes like policy management and claims handling. Prior to his current role, he held positions including Process Developer and Process Associate at Genpact. He has received several awards for his work in process improvement and operational excellence. Singh is seeking a new position where he can further utilize his skills in operations management, business analysis, and team leadership.
Sample ProposalsTypical ApproachProposals can vary a great d.docxtodd331
The document provides examples of typical proposals for consulting projects. It discusses common elements that should be included in proposals such as situation summaries, objectives, metrics for success, timing, roles and responsibilities, credentials, terms and conditions, and acceptance. It then provides two sample proposals as examples. The first is a shorter, lower cost proposal for assisting with an organizational restructuring. The second is a more extensive, higher cost proposal that includes multiple options for building performance appraisal skills.
Training Slides of Supplier Assessment and Performance Measurement, discussing the importance of Suppliers.
For further information regarding the course, please contact:
info@asia-masters.com
www.asia-masters.com
Enaam Alum is a project manager with experience in recruitment consulting, project management, customer service, and complaint handling. She has a Master's in Project Management and Bachelor's in Business and Management. She is seeking a junior project manager position to further develop her management skills. She has strong communication, problem-solving, and planning abilities along with experience in areas like leadership, quality assurance, and budgeting.
Robert B. Ignagni is a highly accomplished senior-level professional with over 30 years of experience in leadership, business development, project management, operations, and strategic planning. He has a proven track record of developing collaborative relationships, improving sales and profits, and driving revenue growth. His core competencies include leadership, relationship management, project management, and cost savings initiatives. He has experience leading startup companies, managing multimillion dollar projects, transitioning clients to profitability, and growing company revenue substantially through new business development and operational improvements.
Given the continued growth of outsourcing, leading organizations are beginning to view effective relationship management with suppliers as a core competency. However, businesses often underestimate the resources and skills required to manage multiple outsourcing relationships. It is critical to begin developing the relationship management model early in the outsourcing process, and to budget 10-15% of the annual contract value to the costs of managing the relationship. Proper governance ensures outsourcing relationships deliver expected benefits.
Cindy Rumbaugh has over 30 years of experience in risk management, internal controls, and operations management in the financial services industry. She has a proven track record of leading teams, implementing risk frameworks, and driving process improvements. Currently she is seeking a new role where she can apply her expertise in risk analysis, strategic planning, and team leadership.
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...Niswey
50 million companies worldwide leverage WhatsApp as a key marketing channel. You may have considered adding it to your marketing mix, or probably already driving impressive conversions with WhatsApp.
But wait. What happens when you fully integrate your WhatsApp campaigns with HubSpot?
That's exactly what we explored in this session.
We take a look at everything that you need to know in order to deploy effective WhatsApp marketing strategies, and integrate it with your buyer journey in HubSpot. From technical requirements to innovative campaign strategies, to advanced campaign reporting - we discuss all that and more, to leverage WhatsApp for maximum impact. Check out more details about the event here https://events.hubspot.com/events/details/hubspot-new-delhi-presents-unlocking-whatsapp-marketing-with-hubspot-integrating-messaging-into-your-marketing-strategy/
AI Transformation Playbook: Thinking AI-First for Your BusinessArijit Dutta
I dive into how businesses can stay competitive by integrating AI into their core processes. From identifying the right approach to building collaborative teams and recognizing common pitfalls, this guide has got you covered. AI transformation is a journey, and this playbook is here to help you navigate it successfully.
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Stone Art Hub
Stone Art Hub offers the best competitive Marble Pricing in Dubai, ensuring affordability without compromising quality. With a wide range of exquisite marble options to choose from, you can enhance your spaces with elegance and sophistication. For inquiries or orders, contact us at ☎ 9928909666. Experience luxury at unbeatable prices.
Profiles of Iconic Fashion Personalities.pdfTTop Threads
The fashion industry is dynamic and ever-changing, continuously sculpted by trailblazing visionaries who challenge norms and redefine beauty. This document delves into the profiles of some of the most iconic fashion personalities whose impact has left a lasting impression on the industry. From timeless designers to modern-day influencers, each individual has uniquely woven their thread into the rich fabric of fashion history, contributing to its ongoing evolution.
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During the budget session of 2024-25, the finance minister, Nirmala Sitharaman, introduced the “solar Rooftop scheme,” also known as “PM Surya Ghar Muft Bijli Yojana.” It is a subsidy offered to those who wish to put up solar panels in their homes using domestic power systems. Additionally, adopting photovoltaic technology at home allows you to lower your monthly electricity expenses. Today in this blog we will talk all about what is the PM Surya Ghar Muft Bijli Yojana. How does it work? Who is eligible for this yojana and all the other things related to this scheme?
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
Prescriptive analytics BA4206 Anna University PPTFreelance
Business analysis - Prescriptive analytics Introduction to Prescriptive analytics
Prescriptive Modeling
Non Linear Optimization
Demonstrating Business Performance Improvement
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The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
NIMA2024 | De toegevoegde waarde van DEI en ESG in campagnes | Nathalie Lam |...BBPMedia1
Nathalie zal delen hoe DEI en ESG een fundamentele rol kunnen spelen in je merkstrategie en je de juiste aansluiting kan creëren met je doelgroep. Door middel van voorbeelden en simpele handvatten toont ze hoe dit in jouw organisatie toegepast kan worden.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
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Outsourcing Contingency Planning
1. Risk Management and Outsourcing Contingency Planning
Financial Services Back and Middle Office Operations
Robert Childs, Program Director Crescendo Consulting Solutions
As the outsourcing model evolves into an embedded business practice within Sharing information – however painful – will quickly establish mutual trust.
Financial Services, client buyers are becoming increasingly sensitive to the This will benefit the longer-term relationship and help build capability and
capability, viability and stability of service providers. Vendor solvency, performance.
conversion delays, scope creep, hidden fees, lack of service level agreements
and key performance metrics, and misaligned client-supplier governance are • Establish a cross-company Steering Committee. Engage
examples of the challenges facing these relationships today. Whether executive sponsorship and key stakeholders in defining and
considering outsourcing for the first time or renewing an existing relationship, executing the program. Enable them to measure performance.
it is clear that contingency planning and strong risk management are essential Select a program manager. These roles are critical for building and
to any future transactions. Both client buyers and suppliers can take steps to maintaining a successful relationship. Develop strong accountability
avoid the potential pitfalls of outsourcing. for those who hold these roles. Incent performance and make it part
of the employee’s performance plan.
Scope
• Set clear expectations; document the business case. Develop a Resources
detailed document that includes vision, in-scope functions, service • Define skills and resources necessary to initiate, execute and
expectations, key stakeholders, implementation requirements, measure the relationship. Engage the appropriate resources to
anticipated governance, and high level process and technology help scope, price and plan implementation and provide quality
requirements. Define a high level financial model including ongoing service delivery. Remember, the relationship will never
anticipated return on investment (ROI). This is a required step for recover if the work is incorrectly scoped and the deal mispriced. At
new deals but is strongly encouraged for renewals. Synthesizing times, having an agnostic third party to help facilitate and negotiate
lessons learned, existing relationship issues and anticipated future terms and conditions helps fast-track execution.
requirements into a refreshed business case will help clarify buyer- • Create a robust Service Level Agreement with corresponding
supplier expectations and will lead to a stronger, more productive Key Performance Indicators that will govern the relationship. Tie
relationship. incentives and corrective actions to explicit data and performance
Relationship Management / Governance measures. Ensure escalation procedures are defined and incident
• Establish a trusted, transparent relationship. Suppliers need to lessons learned are shared. Utilize the Steering Committee to review
share current capability as well as future growth plans avoiding the performance and manage services and issue mitigation.
strong sell. Suppliers “can’t do it all.” Be specific about your • Create an oversight / audit committee that avoids duplicating
capability and transparent about evolving functionality. Buyers supplier work yet effectively controls the process.
appreciate the candor and may be willing to grow with you. Buyers
need to be open with the issues that led them to consider outsourcing
in the first place.