Case managers advocate for and coordinate patient care during crises or after life-changing events like illness, injury, or accidents. They communicate with medical professionals, loved ones, and insurance providers to ensure patients receive the highest quality, specialized care that meets their needs. As communicators and confidants, case managers also support families by keeping them informed and helping patients address new challenges. Case managers work across various specialties like healthcare, mental health, addiction, and senior care to assess clients' comprehensive needs and facilitate appropriate services and resources.

1. What is
Case Management?
Feinberg Consulting has been providing case management
services since 1996. But what do case managers really do?
Case managers step in during a crisis.
Case managers are advocates.
Case managers are coordinators.
Case managers are confidants.
Case managers are communicators.
Case managers are here to support you.
Case managers are often asked to step in
after a major change in quality of life, such
as the development of a serious disease
or injury, struggle with addiction, or a
catastrophic event such as a car
accident. With extensive experience in the
medical field, case managers are there to
support families in times of need.
In any scenario, case managers serve
as patient advocates. They talk to
doctors and medical professionals, as
well as loved ones, to make sure their
clients get the best care for their
personal situation.
One of the main responsibilities of a
case manager is to find the right
medical providers to help their clients.
Case managers are specialists at finding
and coordinating the proper care for
their patients, and working with
adjusters and insurance companies to
make sure their care is payed for.
Case managers work closely with
families to make sure they are filled in
on all the important details of their
loved ones’ case. Additionally, case
managers are there for families to
turn to if their loved one is struggling
with new problems or facing new
challenges.
Case managers work in a variety of specialties:
Since case managers serve as a liaison
for families, medical professionals, and
clients, their most important skill is
communication. They frequently
communicate with everyone involved
in their client’s care in order to ensure
they receive the highest quality
care and rehabilitation.
The Case Management Society of America® defines case management as:
A collaborative process of assessment, planning, facilitation,
care coordination, evaluation, and advocacy for options and
services to meet an individual’s and family’s comprehensive
health needs through communication and available resources
to promote quality, cost-effective outcomes.
“
• Health Care
• Mental Health
Care
• Addiction
• Long-Term Care
• Disabilities
• Occupational
Services
• Child Welfare
• Aging Life Care
• Education
• Behavioral
Care
Feinberg Consulting offers case management in three unique divisions:
Feinberg Catastrophic Services, Feinberg Addiction Services,
and Bridgeway Senior Care Management.
Visit: FeinbergConsulting.com for more information.
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1. http://www.cmsa.org/Home/CMSA/WhatisaCaseManager/tabid/224/Default.aspx