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Learning
Function
Survey
Performance and
Importance between
realities and Opportunities
LISTEN INTENTLY TO FULLY
UNDERSTAND
WHAT’S BEING
SAID
P
Six Functions
50 Areas of Development
• General Management
• Relationship Management
• Operational Efficiency
• Leadership Development
• Service Delivery
• Systems and Infrastructure
Survey
• Self ranking of performance and Importance
• Business Leader ranking of performance and
importance
• Discussion
• Identify gaps and opportunities
Learning Function 1
General Management
• Organization Design
• Funding
• Strategic Planning
• Goal Alignment
• Investment Priority
• Competency Management
• Measurement
• L&D Staff Selection and Development
Learning Function 2
Relationship Management
• Communicating Values
• Needs Assessment
• Internal Marketing
• Cross Functional Partnering
• Branding
• Clients Partnering
Learning Function 3
Operational Efficiency
• Content Design
• Administrative Process Efficiency
• Contents Portfolio Management
• Channel Management
• L&D Sourcing
• Vendor Partnering and Management
Learning Function 4
Leadership Development
• Talent Pipeline Segmentation
• Onboarding
• High Potential Identification
• Leadership Development Programs
• Succession Management
• Leaders as Teachers
• Transition Management
• Executive Coaching
Learning Function 5
Service Delivery
• Manager Led Development
• Coaching and Mentoring
• Experience Based Delivery
• Individualized Development Plan
• E-Learning
• Peer to peer Learning
Learning Function 6
Systems and Infrastructure
• Learning Technology Architecture
• In the moment performance support systems
• Knowledge Management Systems
• Learning Portal
• Performance Management and Development
Planning Systems
Email
• Laurence Yap laurence.yap@gmail.com for the survey
form (PDF)
• The form is the contribution of INL Consultancy Ltd by
Ian Cartlon during his conference in Malaysia

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Learning Function Survey

  • 2. LISTEN INTENTLY TO FULLY UNDERSTAND WHAT’S BEING SAID P
  • 3. Six Functions 50 Areas of Development • General Management • Relationship Management • Operational Efficiency • Leadership Development • Service Delivery • Systems and Infrastructure
  • 4. Survey • Self ranking of performance and Importance • Business Leader ranking of performance and importance • Discussion • Identify gaps and opportunities
  • 5. Learning Function 1 General Management • Organization Design • Funding • Strategic Planning • Goal Alignment • Investment Priority • Competency Management • Measurement • L&D Staff Selection and Development
  • 6. Learning Function 2 Relationship Management • Communicating Values • Needs Assessment • Internal Marketing • Cross Functional Partnering • Branding • Clients Partnering
  • 7. Learning Function 3 Operational Efficiency • Content Design • Administrative Process Efficiency • Contents Portfolio Management • Channel Management • L&D Sourcing • Vendor Partnering and Management
  • 8. Learning Function 4 Leadership Development • Talent Pipeline Segmentation • Onboarding • High Potential Identification • Leadership Development Programs • Succession Management • Leaders as Teachers • Transition Management • Executive Coaching
  • 9. Learning Function 5 Service Delivery • Manager Led Development • Coaching and Mentoring • Experience Based Delivery • Individualized Development Plan • E-Learning • Peer to peer Learning
  • 10. Learning Function 6 Systems and Infrastructure • Learning Technology Architecture • In the moment performance support systems • Knowledge Management Systems • Learning Portal • Performance Management and Development Planning Systems
  • 11.
  • 12. Email • Laurence Yap laurence.yap@gmail.com for the survey form (PDF) • The form is the contribution of INL Consultancy Ltd by Ian Cartlon during his conference in Malaysia