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Habit 3 visualisation combats complexity


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This slide-show discusses habit 3 from the series: the 7 habits of highly effective decision makers. It shows how the great decision makers use the power of visualisation to combat complexity, clarify communication and catalyse creativity.

Published in: Business, Education

Habit 3 visualisation combats complexity

  1. 1. the 7 habits of highly effective decision makers habit 3: use visualisation “improving livesGenesis Management Consulting Ltd. through better decisions”
  2. 2. this slideshow might change your lifeso, in the words of David Bader: “be here someplace else that so complicated?”
  3. 3. the underlying purpose of the series is …… about helping you to improve people’s lives by helping you to make better decisions!
  4. 4. the introductory slide show gave us an overview… found at The 7 habits Overview
  5. 5. reminding us that strategic decisions have a far-reaching impact The decision ring of influence
  6. 6. and summarized the 7 habits of highly effective decision makers1. get the basics right2. actively manage knowledge3. use visualisation4. prioritize ethical implications5. embrace complexity6. “think like a shrink”7. use tools and technologies
  7. 7. in the first habit we looked at:where organizations can - and do - get the basics wrong how getting the basics right involves answering six key questions what actions can be taken to get it right found at : The First Habit
  8. 8. in the second habit we looked at:the common knowledge management traps how to improve decisions through effective knowledge management.some of the behavioral challenges and some of the tools available found at : The Second Habit
  9. 9. now, in the third habit we look at: the enemy: complexity communication and creativity the hero: visualisation
  10. 10. enter the enemy … complexity
  11. 11. complexity…. probably the greatest challenge in strategic decisions.
  12. 12. complexity it appears in many guises … conflicting demands interrelated systems uncertainty information overload large datasets
  13. 13. complexity and it is not going away … currently experiencing high/very high levels 60% of complexity expect high/very high levels of complexity 79% over next 5 years feel prepared to deal with expected 49% complexity Source: IBM CEO research 2010
  14. 14. our abilityto make a rational decisionis inversely proportionalto the complexityof the informationupon whichthe decision is based.
  15. 15. communication the essential element of group decisions Debate explain discuss share persuade guide deduce plan ideas concepts feelings perceptions guide question dialogue organise challenge rationalise behavioral economics + language + culture + silver-tongued devils
  16. 16. communication is further challenged by complexity …saying what wemean to say hearing what we want to hear
  17. 17. creativity… critical in developing competitive advantage
  18. 18. creativity plays a key role in the decision process envisioning the future developing business models disrupting the status quo challenging perceptions designing options
  19. 19. our hero … visualisation
  20. 20. visualisation combating complexityclarifying communication catalyzing creativity
  21. 21. visualisation supporting words, data and thinking almost any concept can be better shared and communicated by visualisation
  22. 22. visualisation supporting words, data and thinking charts almost any concept can be better shared and communicated by visualisation
  23. 23. visualisation versus complexity …
  24. 24. visualisation combating complexity =
  25. 25. visualisation combating complexity seeing the wood, the trees (AND the elephants!)
  26. 26. visualisation combating complexity systems dynamics : identifying relationships, key issues, patterns Example from CONSIDEO GmbH
  27. 27. visualisation combating complexity in 1 cm2 or50 characters in a table 10,000 data points in a chart
  28. 28. visualisation combating complexity patterns trends outliers human visual processing skills are well-developed
  29. 29. we are taught (and often rewarded) to think and argue in a linear mannerunfortunatelywe live in a non-linear world
  30. 30. visualisation clarifying communication mental models translation focus direction
  31. 31. visualisation clarifying communication Example from EIDOS by Parmenides Foundation
  32. 32. visualisation catalyzing creativity
  33. 33. visualisation catalyzing creativity great strategic decisions demand creativity
  34. 34. using “the force”applyingthe tools and rules harnessing the technology tapping the hidden powers daring to be different
  35. 35. using the tools and the rules data clarity workshops with visualise a difference your story
  36. 36. harnessing the available technologies lower tech
  37. 37. harnessing the available technologies visual reasoning software online workshops Systems higher tech modeling Knowledge management visualising data
  38. 38. tapping the hidden powers visualisation facilitates information sourcing
  39. 39. daring to be different Here’s to the crazy ones, the misfits, the rebels, the troublemakers, the round pegs in the square holes … the one’s who see things differently they’re not fond of rules … you can quote them, disagree with them, glorify or vilify them, but the only thing you can’t do is ignore them because they change things… they push the human race forward, and while some may see them as the crazy ones, we see genius, because the one’s who are crazy enough to think that they can change the world, are the ones who do.
  40. 40. using this slide show … looking around your organization …Yes No your question: the level of complexity in the business is increasing can our complexity is understood and well-managed organization internal and external communications are clear and compelling improve the i never want to fall asleep in presentations effectiveness of the creativity within the organization is fully utilized ad hoc sketches are frequently used to communicate our thinking my team can draw our business model and decision the charts used in communications are unambiguous and clear making by we manage via dashboards improving our all available visualisation tools and technologies are used we use systems thinking in the business use of the status quo is frequently challenged visualisation? If any of these questions raise a doubt, perhaps one or some of your team may like to improve their visualisation techniques?
  41. 41. training programme: using visualisation in your organizationprobably the most fun (and the best training) since the crisis began!day 1: training: introduction to visualisation visualisation in communication harnessing the creative power of othersday 2: training: visualisation in creativity and innovation visualisation in data analysis the best visualisation tools, technologies and 3: workshop: using visualisation techniques to build a business model (optional) planned timing Madrid: November 2011 Barcelona: November 2011 more information London: December 2011 at end of this Cape Town: January 2012 slide-show. Johannesburg: January 2012
  42. 42. for more information about the 7 habits series andother decision making support….. The 7 habits of highly effective decision makers - the overview Habit 1: get the basics right Habit 2: manage knowledge Genesis web-site download all the slideshows at our web-site
  43. 43. “The world is non-linear, so the ability to cut through complexity relies on processing a large amount of information quickly and extracting nuggets to make quick decisions.Building advantage will be an outcome of dealing with complexity better than our competitors.” Julian Segal, CEO, Caltex Australia Limited
  44. 44. Genesis Management Consulting Limited Genesis is a strategy consulting firm with a mission of “improving lives through better decisions” We do this by building individual and organizational competency through: • Decision coaching • Decision consulting • Decision training • Decision support This presentation is one of a series of articles that discusses strategic decision making in more detail. For queries on in-house presentations or further information, please contact Simon Gifford at or visit our blog at & graphics: M. Conidaris
  45. 45. Thanks to:Franz Steiner for his amazingly cool robot picturesGeorge Lucas for the Star Wars theme picturesSteve Jobs (RIP) for much of my inspirationXènia Viladás for design inputMandy Conidaris for graphics and editingNote: we have had positive experience with all the books and software referenced. Thereare certainly other (and perhaps even better) products in these categories. Those referencedare simply some tried and tested examples of this wider range of products.We receive no income for referencing them in this document.
  46. 46. training programme: using visualisation in your organization probably the most fun (and the best training) since the crisis began!day 1: training: introduction to visualisation visualisation in communication harnessing the creative power of othersday 2: training: visualisation in creativity and innovation visualisation in data analysis the best visualisation tools, technologies and 3: workshop: using visualisation techniques to build a business model (optional) special offer if you are interested in attending, click on the link below. this in no way obliges you to attend but is intended to give us an indication of possible numbers. as a reward, you will receive a 15% discount if you later decide to attend. in addition, as places are limited to a maximum of 25 people per session, you will receive a priority place in the queue. I may be interested in participating
  47. 47. training programme: using visualisation in your organization further informationpurpose: pricing (per person, all 3 days):to equip delegates with skills, tools and Spain: € 1,500 per persontechniques in the use of visualisation in UK: £ 1,400 per persontheir business (and personal) life. SA: R 18,000 per person (Price includes lunch, refreshments and all materials).designed for: planned timinganyone who would like to improve their Madrid: November 2011personal performance through visual Barcelona: November 2011thinking. London: December 2011particularly executives and management New York: January 2012in mid to large size organisations. Cape Town: January 2012 Johannesburg: January 2012 benefits: liberate your ability to use visualisation and improve your business skills across a range of areas including communication, problem-solving, strategy development and communication.
  48. 48. copy of this presentationavailable for free download from our blog at GenesisMC blog