13. Участники команды изменений
(Team Personas)
Template: <roles> form a <team> that exhibits
<behaviors| actions> to address <urgencies> given
<conditions> which will be a <impact level> impact
14. Целевое состояние (Target Options)
Template: <team> will <use/adopt> <methods> to
Improve <task | process> to address <urgencies> and
achieve < benefits>