Brief presentation on leadership styles and qualities that increase engagement and morale for greater organizational and company success. This is an enhanced visual presentation of a talk that I gave to the Greater Princeton HR Association.

1. Dolores DeGiacomo, M.A.!
www.ddLifeCoach.com dd@ddLifeCoach.com
Leadership
To Drive
Engagement

2. Leadervs.Manager
Leaders and managers both appear to get
the job done. So…How do you tell them
apart?
Behavior Results

3. Leadervs.Manager
Leader!
!
Inspires!
Motivates!
Appreciates
Manager!
!
Task Oriented!
Technical!
Diligent
Engaged Team!
High Productivity!
Low Absenteeism!
Connected to Co.
Vision
Low Team
Engagement!
May Meet Objectives!
Disconnected from
Co. Vision

4. Just because it’s called a “Leadership
Style” doesn’t mean it’s actual leadership.

5. Leadership Styles with Temporary
Results
Demand and Demean
May work in professional
sports but not in
business. Long term
strategies are the
winners.
Bobby Knight; NCAA championship coach. Eventually fired
for violent outbursts toward players.

6. Leadership Styles with Temporary
Results
Command and Control
!
It’s your business. Motivation not
denigration is the winning strategy.!
!
War hero General George S. Patton -
temporarily removed from commanding troops
during WWII for assault and verbal abuse of
soldiers suffering from PTSD.
Imagine if he
hadn’t lost
command for
11 months…

7. Leadership Style with Poor Results
Avoidant !
!
Avoids hard decisions and ignores
realities.!
Listens to feedback but does
nothing with it.

8. But Aren’t Those Leaders Still Successful?
Requires an
immense amount
of constant
involvement
from leadership
no long term
motivation
strategy
Results in
higher
employee
stress levels
Lower
productivity,
i.e. success
takes longer
High employee
turnover; increases
operating costs as
new employees learn
the particulars of the
job
growth
Earnings Report

9. Low
Engagement
!
*Gallup, 2007
*$350 billion
per year in
lost
productivity
So long… buh bye…

10. You’reEmployeesWillQuitYou
More than 2/3 of employees quit their boss, not their job.!
!
http://youtu.be/Ew_tdY0V4Zo - click the image to play video (now) or copy/paste
URL (later, of course)!

11. So, Who Stays?
Unmotivated and actively disengaged employees who want
to leave but can’t (no better options, lower pay, need
benefits)!
!
Disengaged employees who don’t care to be engaged (a.k.a.
Coasters)

12. What needs to shift in your leadership
style?

13. Leadership Qualities That Work
Generally (previously) referred to as feminine qualities:!
!
Humility
Empathy
Generosity
Inclusiveness
Patience

14. Pie slices in red were rated as
traditionally masculine
leadership qualities.
All other “slices” were rated as
traditionally feminine qualities.
!
Competencies on the pie chart begin with the
lowest rated “selfless” and move clockwise for
increasing importance.
From the book TheAthena Doctrine by Michael D’Antonio & John Gerzema
Top
10
Competencies
Desired For
Modern
Leaders
30,000+
respondents
world wide

15. Which means…?
Fewer traditionally masculine
qualities required to drive
engagement for success.

16. WhatToDo…
Build Trust
Ensure Employee
Growth
Offer
Recognition
Communicate
Honestly,
Respectfully,
Regularly

17. It’sTheLittleThings
Positive messages
Consistency
Clear expectations

18. Specific Attributes & Behaviors
Emotional Intelligence
Effective Communication
Visibility/Presence
Flexibility
Humility

19. The Science of Happiness At Work
Long term motivation and
engagement require:
• Connection to the
company vision
• Pride of purpose
• Positivity in the work
environment PERMA; an acronym used in Positive Psychology for
experiences that lead to success in all domains of life.
Developed by Martin Seligman.

20. A leader is one who knows the way, goes
the way, and shows the way.
-John C. Maxwell

21. Success =
Engagement + Morale
!
Driven by Leadership