This document provides an overview of a workshop on agile practices for teams. It includes discussions on the role of the scrum master, building trust and accountability, overcoming team dysfunctions, delegation, feedback techniques, and challenges of distributed teams. The agenda covers establishing norms, defining responsibilities, creating a safe environment for experiments, assessing team dynamics, and techniques for effective communication across locations.

2. Mail:
phone:
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anat@practical-agile.com
+972(54)4653155
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4. Some Working Agreement
If you want to be here - act like you want to be here

5. What are we going to cover today?
TABLE OF CONTENTS
SM Role
Responsibility and Accountability
Investing in Safe-to-fail
environment
The Five Dysfunctions of a team
Seven Levels of Delegation
Feedback - the secret sauce for
productive teams
Working in distributed teams
Summary and Closing

7. Respect the sticky note
One item per sticky, use a sharpie

8. THE biggest problem

10. The English verb “to manage” was originally derived
from the Italian maneggiare, meaning to handle and
train horses

11. Scrum master video
https://www.youtube.com/watch?v=oheekef7oJk

12. WHAT IS A SCRUM
MASTER?

13. WRITE ON STICKIES ALL
YOUR RESPONSIBILITIES
AS A SCRUM MASTER
One item per sticky

14. SCRUM MASTER
[DICTIONARY DEFINITION]
Scrum - A framework for managing the development lifecycle
of software products.
Master - A skilled practitioner of a particular art or activity.
A Scrum master the leader of the Scrum process & team.

15. SCRUM MASTER RESPONSIBILITIES
1. Coach the team with Scrum
2. Coach the PO with Scrum
3. Coach others with Scrum
4. Help Facilitate effective ceremonies
5. Help remove impediments
6. Help the team grow
And complete all this within normal working
hours

19. Begging
Reward
Punishment
Doityourself

20. Leadership
?Performing actions that will inspire change that is aligned with a specific goal. maybe?

22. BORN
Leaders are not
Leaders are
Grown

23. DOES LEADERSHIP
REQUIRE AUTHORITY ?

24. Lessons in
leadership from
a dancing guy
video
https://www.youtube.com/watch?v=hO8MwBZl-Vc

25. George Edward Pelham Box
Essentially,
allmodels
are wrong,
but someare
useful.

26. WRITE (ON AN INDEX CARD) A
PROBLEM YOU ARE CURRENTLY
FACING
(DESCRIBE THE PROBLEM, WHAT DID YOU DO)

28. Blame
Shame
Justify
Obligation
Responsibility
Christopher
Avery
Denial
Q
uit

29. ANALYZE YOUR PROBLEMS
USING THE RESPONSIBILITY
PROCESS.
• In what stage are you?
• What would be the
responsible thing to do?
• You may write it on your card
Blame
Shame
Justify
Obligation
Responsibility

30. THERE’S ENOUGH
FOOD IN THE
WORLD TO
ELIMINATE HUNGER
(It’s just distributed such
that a few enjoy
abundance and a lot suffer
hunger)

31. WHAT’S THE DIFFERENCE?
ACCOUNTABILITY
Results
Affects others
Expectation from others
RESPONSIBILITY
Actions
Affects me
Expectations from myself
Bruce
Irvine

32. HOW ARE YOU
ACCOUNTABLE / RESPONSIBLE
IN YOUR SITUATION?

33. https://www.youtube.com/watch?v=Tbd5WsQElVE

34. THE ONLY WAY TO
INFLUENCE OTHERS IS TO
CHANGE YOURSELF

37. SETT
SAFE ENOUGH TO TRY
GEFN
GOOD ENOUGH FOR NOW
WHAT MAKES IT WORK?

38. https://upload.wikimedia.org/wikipedia/commons/7/76/PikiWiki_Israel_18269_Herzliya_Beach.JPG

39. SAFE TO FAIL EXPERIMENTS
NAME OF EXPERIMENT: ______________________________________________________
DESCRIPTION OF EXPERIMENT:
____________________________
____________________________
____________________________
____________________________
RATIONALE OF EXPERIMENT:
____________________________
____________________________
____________________________
____________________________
INDICATION OF SUCCESS:
____________________________
____________________________
____________________________
STRATEGY TO AMPLIFY:
____________________________
____________________________
____________________________
INDICATION OF FAILURE:
____________________________
____________________________
____________________________
STRATEGY TO DAMPEN, RECOVER:
____________________________
____________________________
____________________________
ACTIONS:
____________________________
____________________________
RESPONSIBILITY FOR ACTIONS:
____________________________
____________________________

40. DEBRIEF

41. Patrick
Lencioni

42. Patrick
Lencioni
NOT FUN

43. Patrick
Lencioni
“WALKING ON EGGS”

44. Patrick
Lencioni
“IT’S NOT US. IT’S _____”

45. Patrick
Lencioni
“IT’S NOT OUR JOB TO TELL _____”

46. Patrick
Lencioni
“OUR SIDE IS DONE”

47. ASSESS YOUR LEVEL WITHIN THE FIVE DYSFUNCTIONS
Fill in the questionnaires.
Then do an average for each question
And see the overall results

48. DEBRIEF

50. These cards are part of the
Management 3.0 materials. They
represent the 7 delegation levels
for empowering organizations.
You can find a description of
their use at:
www.management30.com/
delegation-poker

52. DEBRIEF

53. FEEDBACK - THE SECRET SOUCE…

54. Feedback
by
Gordon Ramsay
Video
https://www.youtube.com/watch?v=lYylXXGY6tA

55. GIVE FEEDBACK TO YOUR PARTNER.

56. SWITCH ROLES
GIVE FEEDBACK TO YOUR PARTNER.

57. EFFECTIVE FEEDBACK
Pre-Conditions:
You Have accurate data
You care about the person
Your goal is improvement (Double check)
Guidelines:
Give feedback frequently
Be prepared
Speak for yourself
Use I language
straight to the point

58. GIVING EFFECTIVE FEEDBACK
Set the Stage
make sure the person is in a state to receive feedback
Describe the behavior or result
Be specific, accurate, speak from experience, validate facts
State the impact
The impact should be a real one, the painful the better
Make a request
Specific, accurate, leave room for other suggestion

59. REPEAT THE EXERCISE USING THE MODEL
prepare your feedback.
Give it & Reflect with your partner
Switch
Set the stage - Describe the behaviour
state the impact - make a request
First
person
Second
person

60. ‫שבני‬ ‫כדי‬ ‫נבראו‬ ‫״הלשונות‬
‫את‬ ‫איש‬ ‫יבינו‬ ‫לא‬ ‫אדם‬
‫רעהו.״‬
‫עגנון‬ ‫ש״י‬
RECEIVING FEEDBACK

61. RECEIVING FEEDBACK EFFECTIVELY
Be at the right state
If the time is not right, express it, offer alternative
Actively listen, do not judge
Conquer you ego, Listen, Ask for clarifications
UnderstandEmpathize with the impact
Show real Empathy, understand the impact, see the other side
Suggest a solution Ask for help
Be honest, even if you don’t think this is a problem.

62. Event
Interpretation
Emotion
Reaction

63. Event
Interpretation
Emotion
Reaction
Event
Interpretation
Emotion
Reaction
Self
Other

64. LEVELS OF
LISTENING EXERCISE
(if we have time)

65. DISTRIBUTED AND DISPERSED TEAMS
What are your teams like?
Cross Functional Team
Co-located teams
Dispersed teams
Distributed teams
Silo teams

66. DISTRIBUTED AND DISPERSED TEAMS - THE BASICS
Built on trust, congruence, rapport
Communications that do not rely heavily on real-time
Standards
Remaining work updates
Knowing each other
Timezones barriers
Letting go of what cannot be controlled
e.g DoD
e.g Scrum board/s
e.g avatars, team photos
e.g daily updates

67. LET’S PLAY!

68. Celebration of learning

70. FEEDBACK, PLEASE

73. Backup Slides