SlideShare a Scribd company logo
You’ve Become
The Leader
Megan Fang, Hannah Wang, Yuzhou
Yang, Sisi Huali, Riya Gandhi, Junhua
Huang
Meet Our Team!
Riya Gandhi Hannah Wang Sisi Huali Megan Fang Junhua HuangYuzhouYang
Agenda Style
Highlights & History01
Critical Issues02
Current Situation03
New Strategy04
Highlights & History
Company History
Founder: Richard M
Schulze
Under the name: Sound
of Music
Established 1966 Shut down in 1971
following a tornado
Reopened in
1983 as Best Buy
Headquartered in
Richford,
Minnesota
Competitive Advantage
Price Matching Guarantee
BestBuy 2020 & Renew BlueJust-In Case Inventory Strategy
Largest Brick & Mortar Store for
Electronics in USA.
Competitor Analysis
Insert the title of your subtitle Here
$480 Billion revenue
Footfall of over 800 million customers every
year.
Walmart
Faster Delivery to compete with Leading
Companies in E-Commerce
NewEgg
First Mover Advantage: E-Commerce Industry
BestBuy Growth 9% - Amazon Growth 25%
Amazon
Critical Issues
Critical Issues
TVs and computers are durable than
they were before, which means fewer
opportunities for repair income.
Losing Markets
Given the bankruptcies of RadioShack,
how could Best Buy survive with its
unique selling proposition?
How to Position itself
TVs and computers are durable than
they were before, which means fewer
opportunities for repair income.
Amazon is the biggest competitor
Former CEO had an affair with a 29-year-old
employee
Best Buy overpriced bottled water in Houston
Best Buy Scandal
Our Plan For The First Month
As the new CEO
Our Plan For The First Month
As the new CEO
Build a team of senior executives
Understand the whole picture of the company
Build trust with stakeholders
Find an advisor
Flowchart
Current Situation
What business is Best Buy in today?
● online & offline: showcase and ship
● matching price
Product selling
01
● in-house sales stuff
● in-home advisor program
Customer service
02
● the Geek Squad
● “connected-life” market
Technology support
03
Current Strategy
Old: “Renew Blue” in 2012
Check on health and safety on ageing parents
Create peace of mind
Assured Living
Building lead position
Demonstrating new technology solutions
Add 1500 employees
Smart Home Market
Provide ongoing support
Nationwide in Canada
200 stores in the U.S.
Total Tech Support
Sustainable
Smart Home Market
&
Assured Living
Total Tech support
Planning Process for New
Strategies
Future Strategic Recommendations
‘Going Smart’
Increased Investment in Training
Appoint a Chief Customer Officer
Cooperation with Renowned
Universities
Bigger Marketing Efforts
B2B Selling with Smart Office
Internal
Strategies
Internal
● Rapid Upgrade on System
● Price Match
● New Holistic Employment Training Program
● Employees Stay Loyal
Internal Training
Internal
● Facilitate the talent training
● Enhance the team strength
● Make special teaching plans
● Set up specialized online courses
Cooperation with Renowned Universities
External
Strategies
Bigger Marketing Efforts
Design an artificial intelligence function and add it into the existing Best Buy app as a Rob chat & An
augmented reality function(AR technology) on the app to show consumer all products “in
reality”.Invest more on R&D in AI. Reduce cost in future.
Ad-AI Technology: Mobile App
Demonstrative Products & Salespersons
Discussion on Social Media
Special Venue
Educational purpose
In-Store Experience Events
Reach a broader & younger influx of
customers by partnering with Social Media
influencers with a following similar to that
of our target audience.
Influencer Marketing
External
● Smart Office:
● Partnership with office organizations
● B2B model
● Pilot program
Partnership program of the “Smart Office”
Thank you for your
attention! 
Any Questions?

More Related Content

What's hot

Purple Innovation: A Rising Digitally-native Brand Unicorn Hiding in Plain Sight
Purple Innovation: A Rising Digitally-native Brand Unicorn Hiding in Plain SightPurple Innovation: A Rising Digitally-native Brand Unicorn Hiding in Plain Sight
Purple Innovation: A Rising Digitally-native Brand Unicorn Hiding in Plain Sight
Drew Peng
 
Best buy-analysis
Best buy-analysisBest buy-analysis
Best buy-analysis
Taposh Roy
 
Best Buy case analysis
Best Buy case analysis Best Buy case analysis
Best Buy case analysis
Neal Ferrell
 
Lego presentation slides
Lego presentation slidesLego presentation slides
Lego presentation slidesBurhan Saiyed
 
Procter & Gamble -Harvard Case Study
Procter & Gamble -Harvard Case StudyProcter & Gamble -Harvard Case Study
Procter & Gamble -Harvard Case Study
Akshay Mahajan
 
Costco wholesale
Costco wholesaleCostco wholesale
Costco wholesale
neetee1988
 
Best Buy Analysis
Best Buy AnalysisBest Buy Analysis
Best Buy Analysis
dchang912
 
Target Corporation - Brand Management
Target Corporation - Brand ManagementTarget Corporation - Brand Management
Target Corporation - Brand Management
Vivek Kapoor
 
home depot Craig Menear Presentation
home depot Craig Menear Presentationhome depot Craig Menear Presentation
home depot Craig Menear Presentationfinance2
 
Target Corporation
Target CorporationTarget Corporation
Target Corporation
Christina Hirschman
 
Best buy
Best buyBest buy
Costco case: Costco Mission, Business Model and Strategy
Costco case: Costco Mission, Business Model and StrategyCostco case: Costco Mission, Business Model and Strategy
Costco case: Costco Mission, Business Model and Strategy
Tran Thang
 
LEGO Case Study ( Vahit Eren Özer - Riinvest College )
LEGO Case Study ( Vahit Eren Özer - Riinvest College ) LEGO Case Study ( Vahit Eren Özer - Riinvest College )
LEGO Case Study ( Vahit Eren Özer - Riinvest College )
Vahit Eren Özer
 
Home depot Strategy Report
Home depot Strategy ReportHome depot Strategy Report
Home depot Strategy Report
Aziz Ghani
 
Lego Case Study - The Great Turnaround
Lego Case Study - The Great TurnaroundLego Case Study - The Great Turnaround
Lego Case Study - The Great Turnaround
Jasper Schwenzow
 
Intel case study
Intel case studyIntel case study
Intel case study
Aakanksha Minz
 
LEGO- Niche MArketing
LEGO- Niche MArketingLEGO- Niche MArketing
LEGO- Niche MArketing
Pravin Bokil
 

What's hot (20)

Purple Innovation: A Rising Digitally-native Brand Unicorn Hiding in Plain Sight
Purple Innovation: A Rising Digitally-native Brand Unicorn Hiding in Plain SightPurple Innovation: A Rising Digitally-native Brand Unicorn Hiding in Plain Sight
Purple Innovation: A Rising Digitally-native Brand Unicorn Hiding in Plain Sight
 
Best buy-analysis
Best buy-analysisBest buy-analysis
Best buy-analysis
 
Costco ppt
Costco pptCostco ppt
Costco ppt
 
Best Buy case analysis
Best Buy case analysis Best Buy case analysis
Best Buy case analysis
 
SWOT Target
SWOT TargetSWOT Target
SWOT Target
 
Lego presentation slides
Lego presentation slidesLego presentation slides
Lego presentation slides
 
Best buy in crisis final-1
Best buy in crisis   final-1Best buy in crisis   final-1
Best buy in crisis final-1
 
Procter & Gamble -Harvard Case Study
Procter & Gamble -Harvard Case StudyProcter & Gamble -Harvard Case Study
Procter & Gamble -Harvard Case Study
 
Costco wholesale
Costco wholesaleCostco wholesale
Costco wholesale
 
Best Buy Analysis
Best Buy AnalysisBest Buy Analysis
Best Buy Analysis
 
Target Corporation - Brand Management
Target Corporation - Brand ManagementTarget Corporation - Brand Management
Target Corporation - Brand Management
 
home depot Craig Menear Presentation
home depot Craig Menear Presentationhome depot Craig Menear Presentation
home depot Craig Menear Presentation
 
Target Corporation
Target CorporationTarget Corporation
Target Corporation
 
Best buy
Best buyBest buy
Best buy
 
Costco case: Costco Mission, Business Model and Strategy
Costco case: Costco Mission, Business Model and StrategyCostco case: Costco Mission, Business Model and Strategy
Costco case: Costco Mission, Business Model and Strategy
 
LEGO Case Study ( Vahit Eren Özer - Riinvest College )
LEGO Case Study ( Vahit Eren Özer - Riinvest College ) LEGO Case Study ( Vahit Eren Özer - Riinvest College )
LEGO Case Study ( Vahit Eren Özer - Riinvest College )
 
Home depot Strategy Report
Home depot Strategy ReportHome depot Strategy Report
Home depot Strategy Report
 
Lego Case Study - The Great Turnaround
Lego Case Study - The Great TurnaroundLego Case Study - The Great Turnaround
Lego Case Study - The Great Turnaround
 
Intel case study
Intel case studyIntel case study
Intel case study
 
LEGO- Niche MArketing
LEGO- Niche MArketingLEGO- Niche MArketing
LEGO- Niche MArketing
 

Similar to Leadership Analysis: Best Buy

Pitch Deck 2015
Pitch Deck 2015Pitch Deck 2015
Pitch Deck 2015
Björn Goerke
 
Business Performance In A Reset World
Business Performance In A Reset WorldBusiness Performance In A Reset World
Business Performance In A Reset World
John Marais
 
Business Performance In A Reset World
Business Performance In A Reset WorldBusiness Performance In A Reset World
Business Performance In A Reset World
John Marais
 
Lead Generation For Manufacturers
Lead Generation For ManufacturersLead Generation For Manufacturers
Lead Generation For Manufacturers
Intergage
 
Market 2019
Market 2019Market 2019
Market 2019
John J. H. Oh
 
Best Buy case study
Best Buy case studyBest Buy case study
Best Buy case studyBadr MSDK
 
Owyang & Spiceworks Webinar Apr19 2011
Owyang & Spiceworks Webinar Apr19 2011Owyang & Spiceworks Webinar Apr19 2011
Owyang & Spiceworks Webinar Apr19 2011
Auskosh
 
Change the Game - Get More From Digital.
Change the Game - Get More From Digital. Change the Game - Get More From Digital.
Change the Game - Get More From Digital.
Subhendu Pattnaik
 
ExtraaEdge - Sales Deck Hiring
ExtraaEdge - Sales Deck HiringExtraaEdge - Sales Deck Hiring
ExtraaEdge - Sales Deck Hiring
Abhishek Ballabh
 
How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...
How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...
How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Strategic Planning And Organization Clarity
Strategic Planning And Organization ClarityStrategic Planning And Organization Clarity
Strategic Planning And Organization Clarity
Kenny Ong
 
IFB markrting management Report
IFB markrting management ReportIFB markrting management Report
IFB markrting management Report
N V Jagadeesh Kumar
 
InHousing Digital Marketing - Modo25 Ad:Tech 2019
InHousing Digital Marketing - Modo25 Ad:Tech 2019InHousing Digital Marketing - Modo25 Ad:Tech 2019
InHousing Digital Marketing - Modo25 Ad:Tech 2019
John Readman
 
Procter and Gamble : Marketing Capabilities
Procter and Gamble : Marketing CapabilitiesProcter and Gamble : Marketing Capabilities
Procter and Gamble : Marketing Capabilities
Sajal Gupta
 
Big Think Revenue Maximizer-RAI
Big Think Revenue Maximizer-RAIBig Think Revenue Maximizer-RAI
Big Think Revenue Maximizer-RAICraig Mathews
 
FutureM 2014 - Creating a Culture of Innovation
FutureM 2014 - Creating a Culture of InnovationFutureM 2014 - Creating a Culture of Innovation
FutureM 2014 - Creating a Culture of Innovation
FutureM
 
Best buy
Best buyBest buy
Best buy
Aroun Barathy
 
Office Friendly Conference Presentations 2013
Office Friendly Conference Presentations 2013Office Friendly Conference Presentations 2013
Office Friendly Conference Presentations 2013
officewoody
 
The AI revolution in sales and marketing
The AI revolution in sales and marketingThe AI revolution in sales and marketing
The AI revolution in sales and marketing
Zoodikers
 
Think Different About Marketing | Ed Field - Digino
Think Different About Marketing | Ed Field - DiginoThink Different About Marketing | Ed Field - Digino
Think Different About Marketing | Ed Field - Digino
Enterprise Ireland
 

Similar to Leadership Analysis: Best Buy (20)

Pitch Deck 2015
Pitch Deck 2015Pitch Deck 2015
Pitch Deck 2015
 
Business Performance In A Reset World
Business Performance In A Reset WorldBusiness Performance In A Reset World
Business Performance In A Reset World
 
Business Performance In A Reset World
Business Performance In A Reset WorldBusiness Performance In A Reset World
Business Performance In A Reset World
 
Lead Generation For Manufacturers
Lead Generation For ManufacturersLead Generation For Manufacturers
Lead Generation For Manufacturers
 
Market 2019
Market 2019Market 2019
Market 2019
 
Best Buy case study
Best Buy case studyBest Buy case study
Best Buy case study
 
Owyang & Spiceworks Webinar Apr19 2011
Owyang & Spiceworks Webinar Apr19 2011Owyang & Spiceworks Webinar Apr19 2011
Owyang & Spiceworks Webinar Apr19 2011
 
Change the Game - Get More From Digital.
Change the Game - Get More From Digital. Change the Game - Get More From Digital.
Change the Game - Get More From Digital.
 
ExtraaEdge - Sales Deck Hiring
ExtraaEdge - Sales Deck HiringExtraaEdge - Sales Deck Hiring
ExtraaEdge - Sales Deck Hiring
 
How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...
How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...
How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...
 
Strategic Planning And Organization Clarity
Strategic Planning And Organization ClarityStrategic Planning And Organization Clarity
Strategic Planning And Organization Clarity
 
IFB markrting management Report
IFB markrting management ReportIFB markrting management Report
IFB markrting management Report
 
InHousing Digital Marketing - Modo25 Ad:Tech 2019
InHousing Digital Marketing - Modo25 Ad:Tech 2019InHousing Digital Marketing - Modo25 Ad:Tech 2019
InHousing Digital Marketing - Modo25 Ad:Tech 2019
 
Procter and Gamble : Marketing Capabilities
Procter and Gamble : Marketing CapabilitiesProcter and Gamble : Marketing Capabilities
Procter and Gamble : Marketing Capabilities
 
Big Think Revenue Maximizer-RAI
Big Think Revenue Maximizer-RAIBig Think Revenue Maximizer-RAI
Big Think Revenue Maximizer-RAI
 
FutureM 2014 - Creating a Culture of Innovation
FutureM 2014 - Creating a Culture of InnovationFutureM 2014 - Creating a Culture of Innovation
FutureM 2014 - Creating a Culture of Innovation
 
Best buy
Best buyBest buy
Best buy
 
Office Friendly Conference Presentations 2013
Office Friendly Conference Presentations 2013Office Friendly Conference Presentations 2013
Office Friendly Conference Presentations 2013
 
The AI revolution in sales and marketing
The AI revolution in sales and marketingThe AI revolution in sales and marketing
The AI revolution in sales and marketing
 
Think Different About Marketing | Ed Field - Digino
Think Different About Marketing | Ed Field - DiginoThink Different About Marketing | Ed Field - Digino
Think Different About Marketing | Ed Field - Digino
 

Recently uploaded

SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
juniourjohnstone
 
TCS AI for Business Study – Key Findings
TCS AI for Business Study – Key FindingsTCS AI for Business Study – Key Findings
TCS AI for Business Study – Key Findings
Tata Consultancy Services
 
Training- integrated management system (iso)
Training- integrated management system (iso)Training- integrated management system (iso)
Training- integrated management system (iso)
akaash13
 
Modern Database Management 12th Global Edition by Hoffer solution manual.docx
Modern Database Management 12th Global Edition by Hoffer solution manual.docxModern Database Management 12th Global Edition by Hoffer solution manual.docx
Modern Database Management 12th Global Edition by Hoffer solution manual.docx
ssuserf63bd7
 
Founder-Game Director Workshop (Session 1)
Founder-Game Director  Workshop (Session 1)Founder-Game Director  Workshop (Session 1)
Founder-Game Director Workshop (Session 1)
Amir H. Fassihi
 
W.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest ExperienceW.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest Experience
William (Bill) H. Bender, FCSI
 
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
gcljeuzdu
 
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
CIOWomenMagazine
 
Leadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact PlanLeadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact Plan
Muhammad Adil Jamil
 

Recently uploaded (9)

SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
SOCIO-ANTHROPOLOGY FACULTY OF NURSING.....
 
TCS AI for Business Study – Key Findings
TCS AI for Business Study – Key FindingsTCS AI for Business Study – Key Findings
TCS AI for Business Study – Key Findings
 
Training- integrated management system (iso)
Training- integrated management system (iso)Training- integrated management system (iso)
Training- integrated management system (iso)
 
Modern Database Management 12th Global Edition by Hoffer solution manual.docx
Modern Database Management 12th Global Edition by Hoffer solution manual.docxModern Database Management 12th Global Edition by Hoffer solution manual.docx
Modern Database Management 12th Global Edition by Hoffer solution manual.docx
 
Founder-Game Director Workshop (Session 1)
Founder-Game Director  Workshop (Session 1)Founder-Game Director  Workshop (Session 1)
Founder-Game Director Workshop (Session 1)
 
W.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest ExperienceW.H.Bender Quote 65 - The Team Member and Guest Experience
W.H.Bender Quote 65 - The Team Member and Guest Experience
 
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
一比一原版杜克大学毕业证(Duke毕业证)成绩单留信认证
 
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
 
Leadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact PlanLeadership Ethics and Change, Purpose to Impact Plan
Leadership Ethics and Change, Purpose to Impact Plan
 

Leadership Analysis: Best Buy

  • 1. You’ve Become The Leader Megan Fang, Hannah Wang, Yuzhou Yang, Sisi Huali, Riya Gandhi, Junhua Huang
  • 2. Meet Our Team! Riya Gandhi Hannah Wang Sisi Huali Megan Fang Junhua HuangYuzhouYang
  • 3. Agenda Style Highlights & History01 Critical Issues02 Current Situation03 New Strategy04
  • 5. Company History Founder: Richard M Schulze Under the name: Sound of Music Established 1966 Shut down in 1971 following a tornado Reopened in 1983 as Best Buy Headquartered in Richford, Minnesota
  • 6. Competitive Advantage Price Matching Guarantee BestBuy 2020 & Renew BlueJust-In Case Inventory Strategy Largest Brick & Mortar Store for Electronics in USA.
  • 7. Competitor Analysis Insert the title of your subtitle Here $480 Billion revenue Footfall of over 800 million customers every year. Walmart Faster Delivery to compete with Leading Companies in E-Commerce NewEgg First Mover Advantage: E-Commerce Industry BestBuy Growth 9% - Amazon Growth 25% Amazon
  • 9. Critical Issues TVs and computers are durable than they were before, which means fewer opportunities for repair income. Losing Markets Given the bankruptcies of RadioShack, how could Best Buy survive with its unique selling proposition? How to Position itself TVs and computers are durable than they were before, which means fewer opportunities for repair income. Amazon is the biggest competitor Former CEO had an affair with a 29-year-old employee Best Buy overpriced bottled water in Houston Best Buy Scandal
  • 10. Our Plan For The First Month As the new CEO
  • 11. Our Plan For The First Month As the new CEO Build a team of senior executives Understand the whole picture of the company Build trust with stakeholders Find an advisor
  • 14. What business is Best Buy in today? ● online & offline: showcase and ship ● matching price Product selling 01 ● in-house sales stuff ● in-home advisor program Customer service 02 ● the Geek Squad ● “connected-life” market Technology support 03
  • 15. Current Strategy Old: “Renew Blue” in 2012 Check on health and safety on ageing parents Create peace of mind Assured Living Building lead position Demonstrating new technology solutions Add 1500 employees Smart Home Market Provide ongoing support Nationwide in Canada 200 stores in the U.S. Total Tech Support
  • 16. Sustainable Smart Home Market & Assured Living Total Tech support
  • 17. Planning Process for New Strategies
  • 18.
  • 19.
  • 20.
  • 22. Increased Investment in Training Appoint a Chief Customer Officer Cooperation with Renowned Universities Bigger Marketing Efforts B2B Selling with Smart Office
  • 24. Internal ● Rapid Upgrade on System ● Price Match ● New Holistic Employment Training Program ● Employees Stay Loyal Internal Training
  • 25. Internal ● Facilitate the talent training ● Enhance the team strength ● Make special teaching plans ● Set up specialized online courses Cooperation with Renowned Universities
  • 26.
  • 28. Bigger Marketing Efforts Design an artificial intelligence function and add it into the existing Best Buy app as a Rob chat & An augmented reality function(AR technology) on the app to show consumer all products “in reality”.Invest more on R&D in AI. Reduce cost in future. Ad-AI Technology: Mobile App Demonstrative Products & Salespersons Discussion on Social Media Special Venue Educational purpose In-Store Experience Events Reach a broader & younger influx of customers by partnering with Social Media influencers with a following similar to that of our target audience. Influencer Marketing
  • 29. External ● Smart Office: ● Partnership with office organizations ● B2B model ● Pilot program Partnership program of the “Smart Office”
  • 30. Thank you for your attention!  Any Questions?