Creating the Lead
Generation Machine
March 2014
Defining Success in Digital
Marketing
Website Lead Generation
Search & Content Marketing
Lead Generation
Yelp Lead Generation
Join Now
Glossary
Lead
Someone who has shown interest in being a customer.
Conversion Rate
Percentage of people who convert into a lead or take a
desired action.
Attribution
Marketing channel responsible for the lead.
Customer Lifetime Value
The average revenue a customer will produce for the JCC.
Acquisition Cost
The amount a lead or customer costs.
Half the money I spend on advertising is
wasted; the trouble is, I don't know which half.
- John Wanamaker
Bold, Digital Frontier
8,000
avg visitors to JCC website
800
avg membership page visits
Per Month
X 3%
conversion rate
= 24
website leads
X 50%
close ratio
=24
website leads
12
new members
X $1,320
LTV
=12
new members
$15,840
future revenue
8,000
avg visitors to JCC website
800
avg membership page visits
Per Month
X 4%
conversion rate
= 32
website leads
X 50%
close ratio
=32
website leads
16
new members
X $1,320
LTV
=16
new members
$21,120
future revenue
Website Lead Generation
Next Generation Websites
Agenda
Website	
  
Newsle+ers	
  
Email	
  
Marke2ng	
  
Youtube	
  
Social	
  
Media	
  
PPC	
  
Search	
  
All Roads Lead Back to Your Website
Website Design =
1st Impression
JCC of the Palm Beaches
Houston JCC
JCC of Schenectady
Silicon Valley JCC
Responsive Design
Content
Content is King
Organization of Content
Organization by Interests
Organization by Age
Organization by Interest or Age
Organization by Interest or Age
Content Marketing
Website Content
Email Newsletter
Blogging
Social Media Posts
YouTube Videos
Digital Magazine
Important JCC
Website Elements
High Value Behavior for JCCs
•  Become a member
•  Sign up for camp
•  Donate
•  Register for an event
•  Subscribe to a newsletter
Become A Member: Call To Action
Become A Member: Landing Page
Become A Member: Form
Sign Up For Camp: Call To Action
Sign Up For Camp: Landing Page
Sign Up For Camp: Form
Donate: Call To Action
Donate: Landing Page
Donate: Form
Register For An Event: Call To Action
Register For An Event: Landing Page
Register For An Event: Form
Subscribe To A Newsletter: Call To Action
Subscribe To A Newsletter: Landing Page with Form
Conclusion
Search & Content
Marketing Lead Generation
March 28 - April 1, 2014
JCCs of North America
Biennial 2014
Search & Content Marketing Lead Generation
www.level7.io
Program Participants
Members
Revenue
www.level7.io
Site Visits
Quality Site Content
www.level7.io
Site Visits
Quality Site Content
Organic Search Rank
www.level7.io
Site Visits
Quality Site Content
User Experience Organic Search Rank
www.level7.io
Site Visits
Quality Site Content
User Experience Organic Search Rank AdWords Quality Score
Ad Impressions
Ad Clicks
www.level7.io
A PAGE FOR
EVERY PROGRAM
7
www.level7.io
Site Visits
Remarketing
Audience
Builds
www.level7.io
Site Visits
Program Participants
Members
Remarketing
Audience
Builds
www.level7.io
Site Visits
Revenue
Correlates
Quality Site Visits Growth is a leading indicator of Revenue Growth.
www.level7.io
Site Visits
Program Participants
Members
Revenue
Quality Site Content
www.level7.io
Site Visits
Program Participants
Members
Revenue
Quality Site Content
User Experience Organic Search Rank AdWords Quality Score
Ad Impressions
Ad Clicks
Correlates
Remarketing
Audience
Builds
www.level7.io
The most important thing
you should do is make it
easier for people to find 
engage with your
programs  cause.
13
www.level7.io
The most important thing
you MUST do is make it
easier for people to find 
engage with your
programs  cause.
14
www.level7.io
The earlier you get started, the more impact it will have for your community.
15
Kevin Embree
Founder  CEO, Level Seven
kevin@level7.io
@kevinembree or @L7Labs
www.level7.io
Focused on Results. Dedicated to the Movement.
Yelp Lead Generation
JCCs of North America Biennial
YELP OVERVIEW
120 Million Monthly Visitors
	
  
Average monthly unique visitors for the quarter, as measured by Google Analytics
YELP MOBILE STATS
Approximately 53 million unique visitors visited Yelp
on their mobile devices
Monthly average during Q4 2013, *Total searches in Q4 2013
of Yelp searches happened on mobile*59%
53 MILLION REVIEWS AND COUNTING
53 Million reviews Reviewed businesses in every category
Cumulative reviews contributed since inception
YELP IS #1 IN THE REGIONAL/LOCAL CATEGORY
AND THE 23RD MOST VISITED WEB PROPERTY OVERALL
comScore Jan. 2014
Liz C. needs to find a gym/take a class/
get involved in the community
Searches locally for her
need
Leaves
feedback
Yelp Search Marketing
Increase Local Visibility
And Traffic to Yelp Listings
Yelp Profile Management
Lead Conversion
Manage Corporate Branding
Respond to Reviews
Scale Word-of-Mouth
Client Retention
How JCC Engages at All Phases of Yelp User Experience
Decides which
location to visit
Customer Interactions with JCC
Purchased	
  a	
  
Yelp	
  Deal	
  
84	
  Check	
  ins!	
  	
  
YELP USER CONNECTING WITH JCC GYMS
Yelp
Users participated in
Yoga in the last 6
months
60 70 80 90 100 110 120 130
Less than $25,000
$25,000 - $34,999
$35,000 - $49,999
$50,000 - $74,999
$75,000 - $99,999
$100,000 plus
Index
Household income of Female Yelp users Age 25-48 who
“always” seek new ways to lead a healthier life
comScore Jan. 2013 – Users who accessed Yelp on a smartphone
Mobile Yelp users are175% more likely to engage in physical activity
to improve and maintain health
Yelp users like to keep fit

40 60 80 100 120 140 160 180
Never
Sometimes
Always
comScore Jan. 2013 – Users who accessed Yelp desktop
Snapshot: Last 30 days
19 Local Advertising Yelp Profiles

Last 30 Day Activity
(as of 2/28/2014)

•  Total Profile Views: 7,498
•  42% Mobile Views
•  58% Desktop Views

•  Total User Actions: 1937
•  Directions: 280
•  Mobile Calls: 173
•  Mobile Check Ins: 165
• Call to action Clicks 35
•  Clicks to Website: 1284
• 26% of profile views resulted in a
customer action
417 total Local Yelp Profiles

Last 30 Day Activity
(as of 03/20/2014)

•  Total Profile Views: 6,914
•  39% Mobile Views
•  61% Desktop Views

•  Total User Actions: 1593
•  Directions: 302
•  Mobile Calls: 160
•  Mobile Check Ins: 194 
•  Clicks to Website: 937
• 23% of profile views resulted in a customer
action
Business Owners Dashboard
Track	
  Business	
  ac8vity	
  
Search	
  by	
  Loca8on	
  
Refine	
  Results	
  by	
  8me	
  
range	
  
Track	
  Ac8vity	
  on	
  feed	
  
Respond	
  to	
  reviews	
  
Local Search and Conquest Ads
Reach audiences searching locally at other businesses
Branded Profile Page
Expandable pop-
up with specialties
 business history
Call-to-Action unit
Updated business
information
Scrolling Photo
Slideshow
( optional video)
Removal of
competitor ads
Removal of
competitor ads
Sarah Steele Chang
Director National Accounts
sarahs@yelp.com
Questions?
?

Creating the Lead Machine: Leveraging Marketing for Lead Generation