12. The Question
“What level of responsibility
should the recruitment industry
have to ensure that the process
for finding the best talent is
equitable?"
14. The Process
• Defining the requirement
• Attracting and finding candidates
• Selecting candidates
• Offer Management
…plus
• Choosing an agency or solution
• Internal strategy
15. Defining the requirement
• Take time on the requirements
• Challenge the Hiring Manager – do they really need a degree…
for the employee to be in the office 9-5, etc
• Use personal language - not “candidate”
• Advertise that you support D&I and how e.g. flexible working
• Don’t have generalised job descriptions – used words that will
attract different types of people
• Rather than consider adjustments once someone is employed,
think about it earlier - within the recruitment process
16. Attracting and finding candidates
• Assume the need for diverse candidates is a given
• What talent pools is this going to? If this doesn’t change, it’ll be
the same people applying
• Instead of asking if you have disabilities on a job application, ask
broader questions about requirements to help do the job
• Consider the environment you’re attracting people too and who
this works and doesn’t work well for
• Think about how candidates can apply and be flexible
17. Selecting candidates
• Remove names, age, gender and school to avoid bias
• Consider how to get the best out of a candidate so it’s an accurate
representation of the person
• Plan the interview and share questions beforehand
• If you use an assessment, are you really assessing the skills for
the job?
• Recognise that lazy interview questions like “tell me about
yourself” can be difficult for people that need clarity
• Ensure reasonable adjustments are made throughout the process
18. Offer Management
∙ Ask “what can we do to help you in your job and make you
more efficient”
∙ Ask for details rather than make assumptions about specific
challenges
∙ Understand how some people from underrepresented groups
may accept a lower salary – do not take advantage of this
∙ Have training in how to manage the conversation
19. Choosing an agency or solution
∙ How diverse are the agencies you’re using? How important is
it to them and what’s their understanding of how to tackle it?
∙ Is a pricing or reward structure driving a specific behaviour of
those who are working on your behalf? Beware of how an
agency may present candidates that they believe may better
secure commission
∙ Be wary of tech solutions claiming bias free recruitment.
Understand the historical data that has been used to train the
AI and on what basis candidates are excluded
20. Internal strategy
∙ Make sure you and your agencies are aware of the equalities act
and the reasonable adjustments you should make
∙ Ensure that diversity doesn’t focus on one select group (e.g.
gender/race). It’s not equitable if it’s unbalanced
∙ Have KPI’s linked to diversity and inclusion
∙ Hold suppliers to account for an equitable process just like you
would ethical behaviour.
∙ Recognise that there will be culture change when there is a
move to employ more diverse candidates
21. • “Reasonable adjustments” are for
the recruitment process, not just
employment
• Take the time to really consider
requirements of the job – skills and
behaviours
• Be flexible in the application process
• Give the candidate the best possible
opportunity to show how great they
can be
• Ask those supporting the process
how they will ensure diverse
candidates at the top of the funnel
Summary
22. Get in touch!
Visit us at www.anygood.com Follow us @AnyGoodHQ
Juliet Eccleston
CEO and Founder
juliet@anygood.com
+447801070650
✔ Recruitment process audit and design
✔ Employee referral consultancy
✔ IR35 and the use of SOW’s
… and of course for personally recommended candidates for roles!
32. LEILA - HAVING AN ALLY OR THE IMPACT OF NOTSolution
Use behaviour, not
experience, as your
core criteria when
screening, assessing
and interviewing
candidates.
34. Identifying behaviours that will lead to success
Requested skills
Ability to work both
independently and as a part
of a team
Ability to multitask; must
have good time management
skills
Excellent communication
skills
35. What is success in the role?
Delivering multiple client
projects simultaneously
and successfully (meets
client outcomes, repeat
business) within tight
deadlines
Requested skills
Ability to multitask;
must have good time
management skills
Identifying behaviours that will lead to success
36. What is success in the role?
Delivering multiple client
projects successfully
(meets client outcomes,
repeat business) within
tight deadlines
Requested skills
Ability to multitask;
must have good time
management skills
Examples of behaviours needed
➔ When starting a new piece of work or
project, clearly defines what needs to
be achieved, the outcome required
➔ Plans in advance what to do if
potential obstacles to completing work
get in the way, rather than waiting until
it happens
➔ Re-prioritises goals and actions as
needed, to ensure they are still
contributing to the required outcomes
Identifying behaviours that will lead to success
40. Solution
Use the same, carefully defined, set of
questions/assessments for each candidate
Ensure you have evidence from EVERY candidate.
41. Id
mptions
Inclusive
assessment
Use the same, carefully defined, set of questions/assessments
for each candidate for the role.
Use behaviour, not experience alone, as your criteria when
screening or interviewing candidates
Ensure you have detailed evidence from every candidates for
every behaviour / assessment equally
Define the specific skills and behaviours needed to be
successful in the role