2. The Ladder of Inference is a tool
to help you better understand
how your mind is subconsciously
thinking. It can help you to
understand how and why you
think as you do about an issue

3.  Observe data and experiences. This is
reality.
 Select data from what is observed
 Make assumptions based on the data
selected
 Draw conclusions based upon
assumptions
 Adopt Beliefs
 Take action in Beliefs

4.  It makes people more aware of their
thoughts and why they may be thinking
the way they are
 Makes it easier to explain your thoughts
to others
 Makes you more aware of how others
may be thinking
 Opens up communication for others to
be able to express their feelings in a
more mindful way

5.  Better communication overall
 Challenges employees to read into
others thoughts or assumptions and how
they came up with their conclusion
 More respectful way to approach others
on their thought or beliefs to help better
understand them