Decision making and rational & emotional thinkng

1. DECISION MAKING;
RATIONAL &
EMOTIONAL THINKING;
HUMAN RELATION;
EFFECTIVE
COMMUNICATION

2. WHAT IS DECISION MAKING?
WHAT IS IT’S IMPORTANCE
Decision making is the cognitive process of
choosing one course of action from among several
possible alternatives. It involves identifying a
problem or opportunity, gathering information,
evaluating options, and selecting the most
desirable path forward. This process can be
conscious and deliberate, or it can be more
intuitive and unconscious.
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3. IMPORTANCE OF DECISION
MAKING
It guides us towards our goals
It shapes our experiences
It builds confidence and resilience
It empowers us to take control
It shapes the world around us
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4. DIFFERENCE OF RATIONAL &
EMOTIONAL THINKING? HOW DOES
EACH AFFECT DECISION MAKING?
Rational thinking and emotional thinking are
often seen as two opposing forces in
decision-making. However, understanding
their differences and how they interact is
crucial for navigating life's complex choices.
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5. Rational thinking:
• Logic and Facts: Driven by objective analysis, considering available
information, evidence, and logical reasoning.
• Pros and Cons: Weighs benefits and drawbacks systematically,
minimizing bias and seeking a balanced perspective.
• Goal-Oriented: Focuses on achieving specific objectives or solving
problems efficiently.
Emotional thinking:
• Feelings and Intuition: Guided by gut feelings, personal
experiences, and immediate emotional responses.
• Values and Motivations: Considers what resonates with personal
values and priorities, driving a sense of purpose.
• Empathy and Connection: Takes into account the feelings and
needs of others, fostering interpersonal understanding.
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6. Impact on Decision Making:
•Rational: Leads to well-informed choices,
minimizing impulsive actions and promoting long-
term benefits. Can sometimes overlook the human
element, leading to insensitive decisions.
•Emotional: Guides quick, intuitive responses,
especially in urgent situations. Can lead to biased
choices and impulsive actions if not balanced with
rational analysis.
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7. WHAT ARE THE STEPS IN
DECISION MAKING?
Step 1: Identify the decision
Step 2: Gather relevant information
Step 3: Identify the alternatives
Step 4: Weigh the evidence
Step 5: Choose among alternatives
Step 6: Take action
Step 7: Review your decision & its consequences
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8. WHAT IS THE MEANING OF
EFFECTIVE COMMUNICATION?
Effective communication is the process of
exchanging ideas, thoughts, opinions,
knowledge, and data so that the message is
received and understood with clarity and
purpose.
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9. WHAT ARE THE KEYS OF
EFFECTIVE COMMUNICATION?
Clarity:
• Example: Instead of saying "I need something", say "Could you please help me
find the stapler?" This gives specific information and a clear request.
Conciseness:
• Example: Instead of "To be quite honest...", simply say "Honestly...". Concise
language avoids unnecessary words while conveying your point directly.
Empathy:
• Example: Instead of "You're wrong!", try "I understand your perspective, but
here's why I see it differently...". This shows respect for the other person's
feelings and opens the door for constructive dialogue.
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10. Active listening:
• Example: Instead of interrupting, maintain eye contact, nod, and ask clarifying questions
like "Can you elaborate on that?" This shows genuine interest and encourages the speaker
to share more.
Adaptability:
• Example: When speaking to a child, use simpler language and shorter sentences. In a
business meeting, use more formal language and jargon relevant to the industry. Tailor your
communication to your audience.
Non-verbal cues:
• Example: Smile when expressing gratitude, maintain good posture when conveying
confidence, and adjust your tone to match the situation. Non-verbal cues reinforce your
message and add emotional depth.
Feedback:
• Example: After giving instructions, ask "Do you have any questions?" or "Does that make
sense?" This allows the receiver to clarify any misunderstandings and ensures they
understand your message.
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