My current resume

1. Kyle Ursitti
5B Oak Lane, Danbury, CT 06811
(203) 313-0768 Cell kgursitti@hotmail.com (203) 797-8218 Home
Accomplished Quality Leader
Quality/Process professional with many years of progressive experience in Aerospace, Defense, Rail
Transportation, and consumer product industries. Collaborative problem solver who uses the current
Quality/Program Management, Quality Engineering and Lean Manufacturing processes to develop and deploy
effective and efficient business solutions. Leverages requirements management, process development, and
data analysis to assure compliance to customer needs. Utilizes excellent customer relationship management
skills to maintain solid working interfaces. Thrives as an adaptable quality/program leader whose primary
focus is customer satisfaction and business success.
PROFESSIONAL EXPERTISE
-Quality/BusinessManagementSystems -StrategicPlanningand Tactical execution
-CustomerInterface -Compliance Management
-Staff Management -TrainingInstructor:Processandprogram skills
-RootCause and Corrective Action -Mistake ProofingAnalysis
-ContinuousImprovement/Six Sigma/Lean -CIEventLeader(Kaizen,VSM)
-CustomerRejectionelimination -Costof PoorQualityreduction -
-QualityDataManagement -TrendAnalysis -BusinessManagementSoftware andDatabases
-QualityAssurance/QualityControl -Statistical ProcessControl /Statistical QualityControl.
-AuditProgramPlanningandExecution -AS9100, ISO9001,ISO 14001 Lead Auditor
-SupplierEvaluationand Approval -Programand ProcessManagement
-Inspection/Testplanning -ManufacturingProcess/TestandQualification Planning
-Software Quality/SoftwareTest -Software andDocumentation ConfigurationControl
-CalibrationSystems:ISO17025,Z540 -ElectroStaticDischarge / FOD-ContaminationControl
-Oracle ERP andSAPQualitySuperUser -AS9100/ISO9001 Certificationand maintenance
-MS Office (Word, Excel, PowerPoint & Access) -Special Process and NDT
HeldDOD SecretClearances(UTASandEaton/ConsolidatedControls)

2. PROFESSIONAL EXPERIENCE
Adecco,Danbury, CT, UnitedStates 12/2015 - 6/2016
Quality Manager-Consultant
 Developed ISO9001 compliantQuality systemforSperryRail manufacturing/service organization including
SupplierQualityandIncominginspectionprocesses.
 Interfacedwith internaland keycustomers providingperformance metricsandimprovement plans.
 WorkedwithEngineering,ProductionandMaintenance todevelopanddeploystandardwork
 Supportedprocessimprovementsthroughoutthe organization
UTC- UTAS / GoodrichISR Systems,DanburyCT, UnitedStates 6/2004 - 10/2015
BusinessSystemsManager/Quality Manager
 InterfacedwithSeniorLeadershipforQualityIssues,providedguidance,analysisandpotential solutions
 ConvertedISO9001 QualityManagementSystemtocertifiedAS9100BusinessManagementSystem (BMS).
InterfacedwithFunctionalGroupManagersand staff to deployeffective andefficientprocesses meeting
AS9100/ISO9001, ISO14001, ISO18001 and ITAR/ITCrequirements.
 Managed DocumentedBMS:creating, revising,releasingand approving, BMSpolicies,proceduresand
Instructions.Created,evaluated,deployeddocumentedStandardwork.IntegratedCorporate,StrategicBusiness
Unit policiesandproceduresintositedocumentation.CreatedandcontrolledQualityAssuranceInstructionsfor
departmental specificprocesses.
 QualitySystemCompliance;managedexternal certification andsurveillance auditstoAS9100/ISO9001:2008
Supported compliance toEnvironmentalHealth&Safety ISO14001/ISO18001, Customer/GovernmentProperty
and ITAR-ITCrequirements.InterfacedwithCustomer,Government,andCertificationbodyrepresentatives.
Wentfrom external auditfindingsof 40 or more tolessthan 3 per auditwithonlyone majorfinding(contested)
in11.5 years
 Workedcross functionallytoreduce Costof Poor Qualityfrom~14% to ~1% as a percentage of Sales(Industry
BestIn Class) ImplementedProcesscontrolsledtoreductionsinScrap,Rework,Repair,andWarrantycosts.
 Developed deployed,analyzedProcessperformance metrics suchas CustomerEscapes,CustomerScorecards,
SupplierEscapes,Processturn-backs,Costof Quality,MarketFeedbackAnalysis(External andInternal) andtook
actionto addressissues ornegative trends. Drove customerescapestozerofroman average of 5/month.
 LedRelentlessRootCause AnalysisforProductandProcessnonconformities.Used8D,5 why, Fishbone,DIVE,
QualityClinic,A3,Cause andEffect mappingwhere applicable.Developedefficientandeffective Corrective
Actionplans anddeterminedmistake proofingresults. Several RRCA projectsresultedin increasedcustomer
satisfactionand costsavingsof hundredsof thousandsof dollarsperprogram.
 Developed site auditprogram,LedQualitySystemsteamof internal site auditors, Acquired,trained,mentored,
evaluated,qualityauditteammembers.Performedinternal andsupplierQMS, EH&S, product and
manufacturingprocessaudits. Usedauditresultstoidentifyareasforcorrectionandimprovement
 Managed the Internal audit,Dataacquisition,Software quality,andCalibrationLabteams.Supervised,trained,
mentored,performance managedpersonnel directlyreportingtome.Trainedsite personnelinSystem,
Processes,andProceduresasapplicable. Auditteamsfoundandcorrectedprocessissuespriortocustomer/cert
audits.

3.  ReportedmetricstoDivisionSeniorLeadership,Compiled,analyzedandreporteddatafrom10 sites.Also
presentedSite metricstosite leadershipandledRootCause Analysisforsite ProductandProcessnon
conformities. Co-ordinatedactionsrequiredtoaddressmetricswhengoalsandobjectiveswere notmet.
 ChampionedContinuousImprovementactivities,LedContinuousImprovementEventsandCIprocessteams.
Providedprocessandtechnical guidancetoall Quality,Operations,SupplyChain,andEngineeringgroups.Led
teamsto reduce cycle time andreduce costsfor several programs.
 Managed internal CalibrationLaboratorymeetingMil-STD-45662 andZ540 Calibrationstandards. Supportedout
sourcingof Calibrationprocess,interfacedwithsubcontractedCalibrationLaboratory
 Provided QualityManagementon-site andremote supportatourAlbuquerquefacility
Eaton Aerospace / ConsolidatedControls,Bethel CT,UnitedStates
SeniorQuality Engineer/ Quality Engineer
 InterfacedwithSeniorLeadershipforQualityIssues,providedguidance, analysisand solutions
 Supportedthe ISO9001 site certificationand managedthe transitiontoAS9100
 Performed ProductQualityPlanning-Contractreview,Designreview,ManufacturingReadiness review,
InspectionandTestplanning,Inspection/Testfixture design,Acceptance Datareview,CustomerInterface
 FAA/JAA AirworthinessInspections/DesignatedManufacturersInspectionRepresentative
 FAR 135 RepairStationManager andaftermarketAircraftonGround programlead. Setup FAA certifiedOEM
repairstationsupportingcustomerneedsandaddinghundredsof thousandsof dollarsinannual revenue
 FirstArticle /Mechanical / Electrical / Inspection/Test:planningandexecution
 ASQCertifiedQualityEngineer(NC),ReliabilityEngineer(NC)
 NASA,Mil StandardSoldering, Adhesive bondingandcoating, EB and TIG Welding,processevaluation
 Special Processevaluation, NDTPenetrantInspector,X-Ray,hardnesstestingcapability
 SupplierEvaluationandapproval-QMSandProcessCapability
 Performed QualitySystem, Process,andProductaudits leadingtocostsavingprocessimprovements
 Material ReviewBoardChairman-responsibleforrootcause and C/A. Savedmillionsof dollarsinaddressing
correctionof defective parts.Example:discoveredcustomerwasoverpressurizingunitsduringfinal airframe
testcausingreturnof units.Workedwithcustomerontestsequence toremove overpressurecondition,
eliminatingcustomerrejects.
 Setup SPCprograms, trainedinLeanManufacturingandSix Sigma
 CertifiedasGE DesignatedSupplierInspectionRepresentative,interfacedwithall majorAerospace customers
includingUSGovernment,Boeing,LockheedMartin,Pratt& Whitney,RollsRoyce,NorthrupGrumman,etc.
 LedTarget Zero (ZeroDefectsInitiative) Reducedinprocessdefectsfrom40% to lessthan2%
 Managed inhouse IM&TE CalibrationandEquipmentRepairLaboratory
Brandstrom Instruments,RidgefieldCT,UnitedStates
Quality Manager/DesignEngineer
 Performedall Qualityactivities,supervisedInspectionandtestteams,performedtestsandInspectionswhen
needed
 Converteddesignconceptstomanufacturable products.Createdcomponentpartandassemblydrawings,
performance specifications,andtestprocedures

4. EDUCATION
WesternConnecticutState University-UConn
MS Administration/MBA-Notcompleted-CoursesinManagerial Statistics,Accounting,Organizational Behavior
FairfieldUniversity-BridgeportCollegeofEngineering- BachelorScience in Mechanical Engineering
Erie CommunityCollege - Associatesin AppliedScience
PROFESSIONAL DEVELOPMENT
Certified RABQSA AS9100StandardLead Auditor Internal AuditorTrainingInstructor
CertifiedSixSigmaLeanBlackBelt Professional ACE AssociatesTraining-(LeanManufacturingToolkit)
-CapabilityMaturityModel Integration (CMMI),software developmentprocessmaturity
-DO-178B Software ConsiderationsinAirborne SystemsandEquipmentCertification
Word/Excel/Share point/Project/Visio/Access SAP/Oracle ERP
SologicRelentless RootCause Analysis Minitab/Statistical ProcessControl
MountingOpticsinOptical Instruments Practical Optical Engineering
NASA,J-STD-001SolderInspection ElectroStatic Discharge/ContaminationControl-FOD
Effective RequirementsManagement Managing People/ManagingProjects
ProjectManagement:The Fundamentals ProjectManagementEssentials:PlanningaProject
PMEssentials:ProjectSchedulingandBudgeting PMEssentials:Controllingand ClosingaProject
BuildingStrongCustomerRelationships ProblemSolvingandDecisionMakingWorkshop
NDT PenetrantLevel I/II NASA andJ-STD SolderingandBonding
Six Sigma-Greenbelt(DMAIC, Minitab,FEMA,DOE) PRO Launch-ProductDevelopment Process
OverheadCrane /LiftTruck Certified Operator Fire Extinguisher-SafetyOfficer
GE-DesignatedSupplierQualityRepresentative FAA-DesignatedManufacturingInspectionRepresentative
ISO9000 Workshop AdvancedSPC
Internal ProcessAuditing Rail Safety