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Objective:
Seekinggrowthorientedassignmentswithanorganisationof repute inITSector.Tosecure a
responsible positioninagrowing organizationthatwill challenge myskillsandutilize the abilitiesin
me to excel inthisprogressive environmenttothe fullestpotential.
 A knowledgeable andversatile consultantwith 8yearsof experience asa Software Test
leadand BusinessSystem Analystwithqualityassurance andfunctional expertise onthe
Financial Servicesdomain.
 SeniorQuality Analyst fora varietyof Fortune 500 clientsinindustriesmostlyin Property
and Casualty Insurance,BankingandRetail sector.
 Have extensiveexperienceworkingwith HPtoolslike Quality Center,ALM, Quick Test
Professional,LoadRunner and Rational toolslike Rational Quality Manager, Clear Quest.
 Have an extensiveexperienceon ProjectManagementactivities,handlingcritical
deliveries,andresource management.
 Workedas bothon-shore andoff-shore UATCoordinator;coordinatingwiththe Business
usersduringthe UAT of multiple applications.Buildingkeyrelationshipwiththe clientsand
the endusers.
 Workedas an Administrator for HP Quality Centerand IBM ClearQuest and Rational
Quality Manager fordifferentprojects.
 Have expertise working Insurance specificapplicationsthatare widely usedin the
Insurance industrylike Guideware ClaimManagementSystem,GENIUS,IRIS, RISYS and
Oracle Financials.
 Have extensiveexperienceworkingon bankingapplicationslike Touchpoint and other
accounting tools.
 Have knowledge on Policy& ClaimLifecycle andthe entire EndtoEnd processingof the
Insurance Industry.
 Have testingexperience onShare-point,MCSCRM and Oracle financialsapplication.
 Undergone Six-Sigma– GreenBelttrainingandplayeda keyrole inbringinginnovationand
value addservicestoour clientswith22% manual effortsavings.
 Part of Testing Centerof Excellence (TCoE) withgoodexposureof Industryspecifiedtesting
methodologiesandqualityrelatedprocesses.
 ParticipatedinWhite Papercontestand wrote articlesabouttestingmethodologiesand
concepts.
 Expertise inunderstandingof Processesof SDLC& STLC.
 Experience workingtowardsbuildingastrongteam/workenvironment,andhave the ability
to acclimate tonewtechnologiesandsituationswithease.
SAMIK ROY
Contact No.: +91 9663391104 ~ Email: samikroy2013@gmail.com
Professional Experience
 Hands onexperienceonprojectplanning,estimation&scheduling,basicaccounting,
statistical,businessadministration&office procedures
 Highlymotivatedteamplayerwithexcellentanalytical,problemsolving,interpersonaland
communicationskills
 Got certificatesof excellence forvariouscontributions(Technical/Non-Technical) from
differentprojects.Winnerof ACEaward for2 consecutive times.
 Accenture ServicesPrivateLimited: –August,2008 – Till Date
 Macquarie Bank Limited - Australia
 QBE EuropeanOperations –UnitedKingdom
 Bank of America
 Procterand Gamble
Client:- Macquarie Bank Limited - Australia
Organization: - Accenture ServicesPrivate Limited
Period:- August2014 – September2016
Team Size:- 15 to 20 members
Role: - Test Lead,DefectManager,UAT Coordinator,AutomationTester
Project Description:- MBL isone of the keyInvestmentBanksinAustralia.Aspartof the SAPCore
bankingtransformationprogram,Home Loanproductswere beingimplemented.Iwaspartof the
Web-ServicestestingteaminvolvingdifferenttechnologystackslikeSAP,Seibel,MDM& Salesforce.
Responsibilities:-
 Lead a diversifiedteamof 20 membersaspart of the IntegrationSystemTestteam (Web-
ServicesTesting) forSAPCore Banking Transformationprogram.
 Co-ordinate testactivitiesbetweenmultiple vendorsacrossdifferenttechnologystackslike
SAP,Salesforce,andSeibel &MDM.
 Prepare customizeddashboards&statusreportsforengagementlevel and differentstake-
holdersona dailybasis.
 Prepare TestPlan,TestClosure reportandprovide walk-throughof these artifactstothe
clientanddifferentstakeholders.
 Drive DefectAnalysis,Defecttriage callsandtrackdefectstill closure.
 Design& Execute Functional &Automatedtestcases.
 Participate indifferentClientVisitsandgive presentation.
 Work closelywiththe SeniorManagementforimplementationof Agile Automation.
Organization Experience Summary
Current Organization – Project Details
Client:- QBE EuropeanOperations –Property& Casualty Insurance
Organization: - Accenture ServicesPrivate Limited
Period:- August2012 – July2014
Team Size:- 8 to 10
Role: - Tester,UAT Coordinator,TestLead
Project Description:-
 QBE is a EuropeanbasedInsurance CompanywhichdealswithProperty,Casualtyand
Fleet/Motorpolicies.Development,TestingandProductionsupportforvariousPolicyand
ClaimAdministrationsystemsare the keyservicesprovidedbyAccenture.The QBETesting
towerprovidestestingservicesfordifferentPolicyandClaimrelatedapplicationswhichare
globallyusedlikeGENIUS,IRIS,RISYS,XIAP-Casualty,EnterpriseWorkflow,Oracle Financials,
MCS-CRMand Legacy systemslike DDR.
 SystemTesting,RegressionTesting,EndtoEndtesting,database testingwere differenttypes
of testingdone bythe QBE TestingTower.
 The projecthelpedme gainknowledge onthe endtoendprocess,startingfromthe Policy
creationto the paymentof claims.
Responsibilities:-
 RequirementAnalysis: - AnalysedBusinessRequirements,Functional Documentsand
BusinessUserrequestsandcome upwithhighlevel testconditionsandscenarios.
 TestPreparation: - PreparedTestScenarios,TestScriptsandRequirementTraceability
Matrix fordifferentreleases.
 Toolslike Hexawise whichisbasedonOrthogonal ArrayTestingTechnique &Litmuswhichis
an Accenture in-housetool were usedduringthe TestPreparationphase whichboughtvalue
add and reducedmanual effortby22% were implementedalongwithwidetestcoverage.
 Manual TestExecution: - Executedtestscenariosandscriptsforvariousreleases.Rational
QualityManagerwas usedas a manual scriptrepositoryandfortracking the testexecution
status.
 AutomationTestExecution: - Regressionscriptsfordifferentapplicationswere automated
and executed usingIBMRational Functional Tester.
 DefectLoggingand Tracking: - IBMRational ClearQuestwasusedfor loggingdefectsduring
the Test Executionprocess.
 DefectAnalysis: - Performeddefectanalysisatthe endof each release withthe helpof
ParetoChart and FishBone analysis.
 TestDeliverables: - TestdeliverableslikeTestScenarios,TestScripts,RTM,TestExecution
Tracker & Report,DefectReport,TestClosure Memo.
 Lead a teamof 8 to 10 membersinsuccessfullydeliveringdifferentreleaseswithminimal
UAT and ProductionDefects.
 Resource PlanningandWorkLoad distributionschedule werepreparedatregularintervals.
 Providedestimatesfortestactivitiesandpreparedthe projectplanthroughMPP.
 Co-ordinatedUATTestActivitieswhichinvolvedusersfromdifferentgeographiesand
deliveredthe release successfully.
 PerformPerformance Testingondifferentinsurance portalsandanalyse bottlenecks
throughVSTS.
Client:- Bank of America– ISSPBAU & Interact
Organization: - Accenture ServicesPrivate Limited
Period:- January 2010 – May 2012
Team Size:- 20 – 30 (TestingCenterof Excellence)
Role: - Tester,QA Lead
Project Description:-
 Bank of Americaisone of the leadingplayersinthe Global FinancialServicesDomain.
Software testingservice isone of the keyservicesprovidedthroughthe TestingCenterof
Excellence (TCoE) of Accenture.The ISSPBAUand Interactare the teamsthat formthe
integral partof the TestingCentre of Excellence.ISSPBAUandInteractteamsworkson an
applicationcalledTouchpointwhichisusedbyall the bankcustomersandthe businessusers
across differentgeographical locations.AlongwithFunctionalTesting,EndtoEnd testing,
Interface Testing,Database Testing&Back End Testingare alsoperformedsince this
applicationinteractswithmanyupstreamanddownstreamapplicationswhichdealswith
Creditcard transactions,cheque processingsystems,FixedDepositsandotherinvestment
bankingsystems.Interactteamisinvolvedinsystemtestingactivitiesforthe biggerchanges
and processenhancementswhile the ISSPBAUisinvolvedintestingthe hotfixes,minor
enhancementsandregressiontestingforthe BusinessAsUsual activities.
 Workingwithboththe teamshas helpedme tounderstandindetail the differentendtoend
processesthatgo on withindifferentfinancial institutions.Itenhancedmydomain
knowledge aswellaswell asmytechnical/testingskills.
 Beinga part of the TestingCenterof Excellence,bringinginnovationatworkandimproving
the qualityof the testinganditsdeliverableshasalwaysbeenmyvision.
Responsibilities:-
 RequirementAnalysis: - AnalysedBusinessRequirements,Functional Documentsand
BusinessUserrequestsandcome upwithTestScenariosandConditions.
 TestPreparation: - PreparedTestScenarios,TestScriptsandRequirementTraceability
Matrix fordifferentreleases.
 Manual TestExecution: - Executedtestscenariosandscriptsforvariousreleases.HPQuality
Center/ALMisusedas the TestManagementTool.
 AutomationTestExecution: - RegressionscriptswereautomatedandexecutedusingHP
QuickTest Professional.HybridAutomationTestModel andVBScripthave beenusedfor
creatingthe AutomationScripts.
 DefectLoggingandTracking: - HP QualityCenter/ALMisusedforloggingdefectsduringthe
TestExecutionprocess.
 DefectAnalysis: - Performeddefectanalysisatthe endof each release withthe helpof
ParetoChart and FishBone analysis.
 TestDeliverables: - TestdeliverableslikeTestScenarios,TestScripts,RTM,TestExecution
Tracker & Report,DefectReport,TestClosure Memohave beencreated.
 As a QualityAnalyst,regularqualitycheckswere conductedtoensure thatthe release gets
deliveredwithzeroUATandpost productiondefectsasperthe SLA.
 Ensuringthat all the teammembersupdatesandproducesappropriate testdeliverablesas
perthe Accenture Standards(ADMtemplates) tothe clientwithoutanyqualitybreachby
havingregularqualityreviews.
Client:- Procter & Gamble – ProjectDiamond
Organization: - Accenture ServicesPrivate Limited
Period:- December2008 – June 2009
Team Size:- 8 to 10
Role: - Performance Tester
Project Description:- Procter& Gamble isone of the keyplayersinthe Retail Sector.Asa part of
ProjectDiamond,loadtestsandPerformance testingwasdone onthe applicationcalledISSAC.
Responsibilities:
 TestPreparation: - PreparedTestScenarios,TestScriptsandRequirementTraceability
Matrix fordifferentreleases.
 PerformedLoadtestsonthe applicationwiththe helpof HPLoad Runner.
 Measuringthe bottleneckof the applicationwiththe helpof VUsers-VUGen
Skill Proficiency Yrs ofExp Last Year Used
AtlassianJIRA P4 - Expert 2 Years 2016
QualityManagement P4 - Expert 3 Years 2015
SystemDefectManagement P3 - Advanced 6 Years 2016
Insurance IndustryKnowledge P3 - Advanced 3 Years 2015
Insurance Fundamentals P3 - Advanced 3 Years 2013
IBM-Rational-Functional Tester P2 - Proficient 1 Year 2014
HPE UnifiedFunctional Testing(UFT) P2 - Proficient 3 Years 2016
HPE QualityCenter P2 - Proficient 3 Years 2011
Oracle Procedural Language ExtensionstoSQL P2 - Proficient 1 Year 2010
VB Scripting P2 - Proficient 31 Year 2016
HPE-Loadrunner P2 - Proficient 1 Year 2009
 ScriptingLanguage:-
 VB Scripting
 JAVA Scripting
 SQL Queries
 Certifications:-
 HP QTP & QC
 ASDA(Level1) – Internal – Tester
 ASDA(Level2)- Internal-TestAnalyst
 Six SigmaGreenBelt
Skills & Expertise
 Domain:-
 FS- Insurance
 FS- Banking
 Retail
 School :- St.JamesSchool , Kolkata
 ICSE – 78% - Year of Completion –2002
 ISC – 82% - Year of Completion –2004
 College :- SikkimManipal Instituteof Technology,Sikkim
 B.Techin ElectronicsandTelecommunication
 Year of Completion –2008 with7.5 CGPA
 Date of Birth:- 12th
August,1985.
 PassportNumber:-G7469123
Academia
Personal Details

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Resume

  • 1. Objective: Seekinggrowthorientedassignmentswithanorganisationof repute inITSector.Tosecure a responsible positioninagrowing organizationthatwill challenge myskillsandutilize the abilitiesin me to excel inthisprogressive environmenttothe fullestpotential.  A knowledgeable andversatile consultantwith 8yearsof experience asa Software Test leadand BusinessSystem Analystwithqualityassurance andfunctional expertise onthe Financial Servicesdomain.  SeniorQuality Analyst fora varietyof Fortune 500 clientsinindustriesmostlyin Property and Casualty Insurance,BankingandRetail sector.  Have extensiveexperienceworkingwith HPtoolslike Quality Center,ALM, Quick Test Professional,LoadRunner and Rational toolslike Rational Quality Manager, Clear Quest.  Have an extensiveexperienceon ProjectManagementactivities,handlingcritical deliveries,andresource management.  Workedas bothon-shore andoff-shore UATCoordinator;coordinatingwiththe Business usersduringthe UAT of multiple applications.Buildingkeyrelationshipwiththe clientsand the endusers.  Workedas an Administrator for HP Quality Centerand IBM ClearQuest and Rational Quality Manager fordifferentprojects.  Have expertise working Insurance specificapplicationsthatare widely usedin the Insurance industrylike Guideware ClaimManagementSystem,GENIUS,IRIS, RISYS and Oracle Financials.  Have extensiveexperienceworkingon bankingapplicationslike Touchpoint and other accounting tools.  Have knowledge on Policy& ClaimLifecycle andthe entire EndtoEnd processingof the Insurance Industry.  Have testingexperience onShare-point,MCSCRM and Oracle financialsapplication.  Undergone Six-Sigma– GreenBelttrainingandplayeda keyrole inbringinginnovationand value addservicestoour clientswith22% manual effortsavings.  Part of Testing Centerof Excellence (TCoE) withgoodexposureof Industryspecifiedtesting methodologiesandqualityrelatedprocesses.  ParticipatedinWhite Papercontestand wrote articlesabouttestingmethodologiesand concepts.  Expertise inunderstandingof Processesof SDLC& STLC.  Experience workingtowardsbuildingastrongteam/workenvironment,andhave the ability to acclimate tonewtechnologiesandsituationswithease. SAMIK ROY Contact No.: +91 9663391104 ~ Email: samikroy2013@gmail.com Professional Experience
  • 2.  Hands onexperienceonprojectplanning,estimation&scheduling,basicaccounting, statistical,businessadministration&office procedures  Highlymotivatedteamplayerwithexcellentanalytical,problemsolving,interpersonaland communicationskills  Got certificatesof excellence forvariouscontributions(Technical/Non-Technical) from differentprojects.Winnerof ACEaward for2 consecutive times.  Accenture ServicesPrivateLimited: –August,2008 – Till Date  Macquarie Bank Limited - Australia  QBE EuropeanOperations –UnitedKingdom  Bank of America  Procterand Gamble Client:- Macquarie Bank Limited - Australia Organization: - Accenture ServicesPrivate Limited Period:- August2014 – September2016 Team Size:- 15 to 20 members Role: - Test Lead,DefectManager,UAT Coordinator,AutomationTester Project Description:- MBL isone of the keyInvestmentBanksinAustralia.Aspartof the SAPCore bankingtransformationprogram,Home Loanproductswere beingimplemented.Iwaspartof the Web-ServicestestingteaminvolvingdifferenttechnologystackslikeSAP,Seibel,MDM& Salesforce. Responsibilities:-  Lead a diversifiedteamof 20 membersaspart of the IntegrationSystemTestteam (Web- ServicesTesting) forSAPCore Banking Transformationprogram.  Co-ordinate testactivitiesbetweenmultiple vendorsacrossdifferenttechnologystackslike SAP,Salesforce,andSeibel &MDM.  Prepare customizeddashboards&statusreportsforengagementlevel and differentstake- holdersona dailybasis.  Prepare TestPlan,TestClosure reportandprovide walk-throughof these artifactstothe clientanddifferentstakeholders.  Drive DefectAnalysis,Defecttriage callsandtrackdefectstill closure.  Design& Execute Functional &Automatedtestcases.  Participate indifferentClientVisitsandgive presentation.  Work closelywiththe SeniorManagementforimplementationof Agile Automation. Organization Experience Summary Current Organization – Project Details
  • 3. Client:- QBE EuropeanOperations –Property& Casualty Insurance Organization: - Accenture ServicesPrivate Limited Period:- August2012 – July2014 Team Size:- 8 to 10 Role: - Tester,UAT Coordinator,TestLead Project Description:-  QBE is a EuropeanbasedInsurance CompanywhichdealswithProperty,Casualtyand Fleet/Motorpolicies.Development,TestingandProductionsupportforvariousPolicyand ClaimAdministrationsystemsare the keyservicesprovidedbyAccenture.The QBETesting towerprovidestestingservicesfordifferentPolicyandClaimrelatedapplicationswhichare globallyusedlikeGENIUS,IRIS,RISYS,XIAP-Casualty,EnterpriseWorkflow,Oracle Financials, MCS-CRMand Legacy systemslike DDR.  SystemTesting,RegressionTesting,EndtoEndtesting,database testingwere differenttypes of testingdone bythe QBE TestingTower.  The projecthelpedme gainknowledge onthe endtoendprocess,startingfromthe Policy creationto the paymentof claims. Responsibilities:-  RequirementAnalysis: - AnalysedBusinessRequirements,Functional Documentsand BusinessUserrequestsandcome upwithhighlevel testconditionsandscenarios.  TestPreparation: - PreparedTestScenarios,TestScriptsandRequirementTraceability Matrix fordifferentreleases.  Toolslike Hexawise whichisbasedonOrthogonal ArrayTestingTechnique &Litmuswhichis an Accenture in-housetool were usedduringthe TestPreparationphase whichboughtvalue add and reducedmanual effortby22% were implementedalongwithwidetestcoverage.  Manual TestExecution: - Executedtestscenariosandscriptsforvariousreleases.Rational QualityManagerwas usedas a manual scriptrepositoryandfortracking the testexecution status.  AutomationTestExecution: - Regressionscriptsfordifferentapplicationswere automated and executed usingIBMRational Functional Tester.  DefectLoggingand Tracking: - IBMRational ClearQuestwasusedfor loggingdefectsduring the Test Executionprocess.  DefectAnalysis: - Performeddefectanalysisatthe endof each release withthe helpof ParetoChart and FishBone analysis.  TestDeliverables: - TestdeliverableslikeTestScenarios,TestScripts,RTM,TestExecution Tracker & Report,DefectReport,TestClosure Memo.  Lead a teamof 8 to 10 membersinsuccessfullydeliveringdifferentreleaseswithminimal UAT and ProductionDefects.  Resource PlanningandWorkLoad distributionschedule werepreparedatregularintervals.  Providedestimatesfortestactivitiesandpreparedthe projectplanthroughMPP.  Co-ordinatedUATTestActivitieswhichinvolvedusersfromdifferentgeographiesand deliveredthe release successfully.  PerformPerformance Testingondifferentinsurance portalsandanalyse bottlenecks throughVSTS. Client:- Bank of America– ISSPBAU & Interact Organization: - Accenture ServicesPrivate Limited
  • 4. Period:- January 2010 – May 2012 Team Size:- 20 – 30 (TestingCenterof Excellence) Role: - Tester,QA Lead Project Description:-  Bank of Americaisone of the leadingplayersinthe Global FinancialServicesDomain. Software testingservice isone of the keyservicesprovidedthroughthe TestingCenterof Excellence (TCoE) of Accenture.The ISSPBAUand Interactare the teamsthat formthe integral partof the TestingCentre of Excellence.ISSPBAUandInteractteamsworkson an applicationcalledTouchpointwhichisusedbyall the bankcustomersandthe businessusers across differentgeographical locations.AlongwithFunctionalTesting,EndtoEnd testing, Interface Testing,Database Testing&Back End Testingare alsoperformedsince this applicationinteractswithmanyupstreamanddownstreamapplicationswhichdealswith Creditcard transactions,cheque processingsystems,FixedDepositsandotherinvestment bankingsystems.Interactteamisinvolvedinsystemtestingactivitiesforthe biggerchanges and processenhancementswhile the ISSPBAUisinvolvedintestingthe hotfixes,minor enhancementsandregressiontestingforthe BusinessAsUsual activities.  Workingwithboththe teamshas helpedme tounderstandindetail the differentendtoend processesthatgo on withindifferentfinancial institutions.Itenhancedmydomain knowledge aswellaswell asmytechnical/testingskills.  Beinga part of the TestingCenterof Excellence,bringinginnovationatworkandimproving the qualityof the testinganditsdeliverableshasalwaysbeenmyvision. Responsibilities:-  RequirementAnalysis: - AnalysedBusinessRequirements,Functional Documentsand BusinessUserrequestsandcome upwithTestScenariosandConditions.  TestPreparation: - PreparedTestScenarios,TestScriptsandRequirementTraceability Matrix fordifferentreleases.  Manual TestExecution: - Executedtestscenariosandscriptsforvariousreleases.HPQuality Center/ALMisusedas the TestManagementTool.  AutomationTestExecution: - RegressionscriptswereautomatedandexecutedusingHP QuickTest Professional.HybridAutomationTestModel andVBScripthave beenusedfor creatingthe AutomationScripts.  DefectLoggingandTracking: - HP QualityCenter/ALMisusedforloggingdefectsduringthe TestExecutionprocess.  DefectAnalysis: - Performeddefectanalysisatthe endof each release withthe helpof ParetoChart and FishBone analysis.  TestDeliverables: - TestdeliverableslikeTestScenarios,TestScripts,RTM,TestExecution Tracker & Report,DefectReport,TestClosure Memohave beencreated.  As a QualityAnalyst,regularqualitycheckswere conductedtoensure thatthe release gets deliveredwithzeroUATandpost productiondefectsasperthe SLA.  Ensuringthat all the teammembersupdatesandproducesappropriate testdeliverablesas perthe Accenture Standards(ADMtemplates) tothe clientwithoutanyqualitybreachby havingregularqualityreviews. Client:- Procter & Gamble – ProjectDiamond
  • 5. Organization: - Accenture ServicesPrivate Limited Period:- December2008 – June 2009 Team Size:- 8 to 10 Role: - Performance Tester Project Description:- Procter& Gamble isone of the keyplayersinthe Retail Sector.Asa part of ProjectDiamond,loadtestsandPerformance testingwasdone onthe applicationcalledISSAC. Responsibilities:  TestPreparation: - PreparedTestScenarios,TestScriptsandRequirementTraceability Matrix fordifferentreleases.  PerformedLoadtestsonthe applicationwiththe helpof HPLoad Runner.  Measuringthe bottleneckof the applicationwiththe helpof VUsers-VUGen Skill Proficiency Yrs ofExp Last Year Used AtlassianJIRA P4 - Expert 2 Years 2016 QualityManagement P4 - Expert 3 Years 2015 SystemDefectManagement P3 - Advanced 6 Years 2016 Insurance IndustryKnowledge P3 - Advanced 3 Years 2015 Insurance Fundamentals P3 - Advanced 3 Years 2013 IBM-Rational-Functional Tester P2 - Proficient 1 Year 2014 HPE UnifiedFunctional Testing(UFT) P2 - Proficient 3 Years 2016 HPE QualityCenter P2 - Proficient 3 Years 2011 Oracle Procedural Language ExtensionstoSQL P2 - Proficient 1 Year 2010 VB Scripting P2 - Proficient 31 Year 2016 HPE-Loadrunner P2 - Proficient 1 Year 2009  ScriptingLanguage:-  VB Scripting  JAVA Scripting  SQL Queries  Certifications:-  HP QTP & QC  ASDA(Level1) – Internal – Tester  ASDA(Level2)- Internal-TestAnalyst  Six SigmaGreenBelt Skills & Expertise
  • 6.  Domain:-  FS- Insurance  FS- Banking  Retail  School :- St.JamesSchool , Kolkata  ICSE – 78% - Year of Completion –2002  ISC – 82% - Year of Completion –2004  College :- SikkimManipal Instituteof Technology,Sikkim  B.Techin ElectronicsandTelecommunication  Year of Completion –2008 with7.5 CGPA  Date of Birth:- 12th August,1985.  PassportNumber:-G7469123 Academia Personal Details