1. Mark R. Jones
1813 Lady Palm Court, Trinity, FL 34655
727.271.8425 / mjones413.mj@gmail.com
linkedin.com/in/mark-r-jones-4a854a48
OPERATIONS MANAGEMENT PROFESSIONAL
Strategic Planning and Scheduling • ERP Systems • Six Sigma / Lean Manufacturing Methodologies
Business Development • Operations and Production Management • NAD-CAP Management
Training Specialist • Quality System Management • ITAR Regulation Knowledge • Marketing & Sales
Inventory Management • Vendor Management • Production Troubleshooting • Warehouse Management
Analytical, exacting manager with a superlative track record of achievement. Key skills include new business
development, technical and soft skill training, facilities management, capital improvements, client services, and
managing all aspects of the production process. Adept at analyzing ongoing requirements to formulate cost-effective
solutions and alternative approaches. Work in concert with both internal and external personnel and directly with
customers to ensure fulfillment of on time production and conforming to customer requirements. Effectively manage
technical, financial, and other resources, while troubleshooting to resolve issues in an efficient timely manner.
Expertise includes Military/Aerospace specifications, process analysis, development and implementation. Knowledge
of ISO9000, AS9100, AC7004, and AC7108 requirements, accreditations, and quality systems including
implementation, auditing, and maintenance. Extensive knowledge of DOD, Navy, Air Force, and Boeing materials,
applications, and processes.
CAREER TRACK
FREEDOM METAL FINISHING, INC. Port Richey, FL
ORGANIC COATINGS OPERATIONS MANAGER July, 2015 – February, 2016
Position directive was to increase capacity and bring new customers to a struggling Organic Coatings division in
a limited time-frame. Successfully utilized preliminary evaluation of the current facility, equipment, and
processes to gain authorization of resources for development and implementation of unique problem solving
methods conforming to Lean methodologies to create a planned outcome within defined monetary parameters.
Designed and fabricated new equipment and facility modifications to exceed company expectations and reduce
process cycle times. Played a key role in process improvements yielding condensed production costs and
minimizing non-conforming product while remaining compliant with local and accredited statutes. Guided
reorganization to facilitate improved flow of production processes and established storage locations for
department consumables to enhance inventory control.
 Decreased nonconforming product within the department, and reduced labor cost by 15% without sacrificing labor
force while increasing the quality of products and department efficiency.
 Designed and led fabrication of printing equipment facilitating increased capacity and higher quality standards.
Designed and implemented capital improvements to enhance quality of products essential for customer satisfaction
and on-time fulfillment. Introduced alternative approaches to production flow in support of chemical processing,
and secondary operations for Anodize and plating operations.
 Increased customer base as a result of direct communication and network efforts.

2. Mark R. Jones
mjones413.mj@gmail.com Page 2
SEAWAY PLASTICS (PARENT CO.) / FLORIDA FINISHING (SISTER CO.) Port Richey, FL
FLORIDA FINISHING ENGINEERING MANAGER 2013 – July, 2015
FLORIDA FINISHING MANAGER OF OPERATIONS November 2006 - 2013
Brought aboard to take full charge of Florida Finishing Co., a newly acquired, troubled commercial and industrial
painting company. Closely evaluated all facets of the operation, developed a cohesive management team, and
developed and implemented new policies, processes, procedures, and practices to effectively turn around the
business. Tripled the workforce, and guided efforts in areas of sales and marketing, new product development,
cost control, regulatory compliance, and new business development. Develop and manage customer driven
accreditation’s while furthering organization and marketing efforts with the design, testing, and launch of a
custom ERP system, Quoting and Job Costing systems, ISO compliant 4-Tier quality systems, employee
Training Program, and website used for internal work instructions, data collection, and external marketing.
Further promoted sales and marketing through select trade shows, business to business networking, and other
marketing strategies and opportunities.
 Upon arrival in 2007, company had accumulated substantial debt and achieving less than desired target in gross
sales volume. By 2013, eliminated payroll debt and reporting Gross Annual Sales volume of $500K.
 Transitioned Florida Finishing into a Defense/Aerospace accredited company specializing in the lucrative
aerospace, military, DOD, Navy, and Air Force finishing markets. Prime customers include Goodrich Lighting /
Military, Lockheed Martin, L-3, Parker Hannifin Aerospace, and other fortune 500 companies.
 Incorporated Six Sigma and Lean Manufacturing methodologies that significantly reduced nonconforming product
and increased company profit margins. Strategically implemented ridged process controls derived from quality
metrics and data, customer, military, and aerospace qualifications in accordance with controlling specifications and
requirements.
 Designed and authored ISO 9000 compliant quality system to include a quality manual, standard operating
procedures, associated operator variable forms, and departmental work instructions. Created an extensive
employee training program that spanned all departments dramatically boosting production capabilities, quality of
products, services, and customer satisfaction while minimizing plant accidents and down-time.
 Directed efforts to NAD-CAP; AC 7108, AC 7108/1 Chemical Processing and AC 7004 Quality System
accreditations. Established Underwriters Laboratory Recognition, Product Identification, and Approval of EMI /
RFI Shielding on ABS plastics for medical applications.
 Conceptualized, authored, developed, tested, and executed data bases supporting Enterprise Resource Planning
system (ERP), spanning production (PLM), and distribution (SCM). Created quoting and job costing templates,
inventory reports, production work centers, travelers, inspection forms, and testing documentation.
 Created auto populating quoting and job costing templates, inventory reports, production work orders, inspection
forms, and testing documentation engineered in-house using MS Excel software. Reviewed specifications to
formulate bid proposals, cost estimates, production forecasts, determine investment requirements, production
costs, and delivery schedules.
 Upon successful realization of all goals, promoted to Engineering Manager for Florida Finishing. Key focus
included development of proprietary coatings, continual improvement, development, and execution of production
processes, while continuing to focus on automation opportunities, and marketing strategies.

3. Mark R. Jones
mjones413.mj@gmail.com Page 3
MARK-ART / SIGNWORKS Lockport, New York
PRINCIPAL / PRODUCTION MANAGER 2006
As a small business entrepreneur; conceptualized, implemented, and sustained a commercial screen printing,
embroidery, and sign painting company prior to the merger of Mark-Art and SignWorks. Upon completion of all
goals, facilitated an early release of a 12 month contractual agreement required by new owners. Provided highly
effective leadership managing all aspects of production. Worked directly with clients from inception to project
delivery, and monitored projects to ensure on-time delivery and quality assurance.
 Key role in generating new business opportunities, and developed effective marketing and promotional strategies.
Conceptualized promotional activities to expand brand awareness and increase market share. Drove sales efforts
that directly impacted steady growth; serviced 500+ customers throughout region. Continuously exceeded
previous year’s revenue and profits.
 Ensured safety and environmental compliance. Ensured products met client specifications, resolved issues, and
orchestrated delivery requirements. Responsible for P&L analysis and correction to ensure company profitability
and growth.
 Interviewed and hired staff, scheduled personnel, provided ongoing training in both technical and soft skills,
including customer service and conflict resolution.
 Responsible for maintaining facilities and costly equipment. Sourced and purchased required consumables, and
scheduled preventative maintenance.
SPECIALIZED TRAINING
Certified ISO 9000:2008 Auditor
Continual personal and professional development – Newsletters and publications - Various leadership workshops and seminars
SGIA Seminars – Fred Pryor Seminars – Private Pilot License 2006
COMPUTER COMPETENCIES
ECi / M1 ERP Software • Microsoft Suite including Outlook, Excel, Access, Word, Publisher, and Power Point.
CorelDraw X8 • Adobe Photoshop CS • Adobe Dreamweaver CC • Adobe Illustrator CC • Adobe In-Design
MILITARY SERVICE
United States Army Reserves
Basic / Engineering AIT • Airborne Training • Honorable Discharge
REFERENCES AND FURTHER DATA PROVIDED UPON ESTABLISHMENT OF MUTUAL INTEREST