2. 1 What are my KPIs as VP?
% HR Full % Productivity % Retention % HR with IXP
% Presence in
Conferences
Knowing how much
people is missing for
your LC to have a full HR
will determine whether
you need to do
something about it or
not. Remember that if
your HR is lower that
90% of you Ideal HR, a
Selection Process or
Head Hunting might be
needed!
Sometimes it is not
about selecting more
and more members, but
about making the ones
you already have to
deliver more results.
Tracking productivity
will help you on that.
It is your responsibility,
together with the TLs, to
guarantee the best
experience possible for
members, so they don't
leave the organization
before their project end,
and have a career plan to
guide them.
Tracking the percentage
of your HR who have
already done an IXP will
help you to plan IXP
Campaigns and
understand more about
how to incentive it inside
the LC.
Conferences are the best
way of implementing
new messages and
cultures. So, calculating
how many people were
there will help you
indentify reasons and
improving your
conferences.
3. 2 Calculating At the Moment
Calculating your KPIs at the moment will help you understand the current situation of
your LC regarding that KPI.
For example: "The current percentage of people in my LC who have already done IXP is
20%"
This information will guide you on creating a strategy that focuses on improving the
IXP percentage NOW. It is important to ser a clear goal for that
For example: "I want to increase my IXP percentage to 50%!"
4. 3 Calculating At the Moment
Calculating your KPIs for a period of time will help you understand the situation of
your LC regarding that KPI after some time.
For example: "My average Retention Rate during 2016 was 60%"
This information will guide give you a clear view of the retention rate during the last
year. But it doesn't mean it is how your LC is now!
5. 4 The Formulas
At the Moment Annual
% HR Full Number of people in your LC (HR Real)
divided by your ideal number of people
(HR Ideal)
Average of the percentage of RH Real of
the year
% Productivity Number of APDs in the current month
divided by the Actual HR of the LC
Total of APDs in the year divided by Total
HR of the year
% Retention (HR Real - Exits)/ HR Real (HR Total - Exits during the year)/ HR Total
% Members with IXP Percentage of people from the Actual HR
who have already done IXP
Percentage from your Total HR who have
already done IXP
% Delegates in Conferences Percentage of people from you Actual HR
who went to the last conference
Average of the percentage of presence in
conference of the year
