1. KNOWLEDGE MANAGEMENT SYSTEM
INTRODUCTION
 Knowledge Management is the
collection of processes that govern
the creation, dissemination, and
utilization of knowledge.
 In one form or another, knowledge
management has been around for a
very long time.
 Practitioners have included
philosophers, priests, teachers,
politicians, scribes, Liberians, etc.

2. THE IMPORTANCE OF KNOWLEDGE
 1. Knowledge assets -- to be applied or
exploited must be nurtured, preserved,
and used to the largest extent possible
by both individuals and organizations
 2. Knowledge-related processes -- to
create, build, compile, organize,
transform, transfer, pool, apply, and
safeguard knowledge -- must be carefully
and explicitly managed in all affected
areas.

3. KNOWLEDGE MANAGEMENT
 Knowledge management is an audit of
"intellectual assets" that highlights
unique sources, critical functions and
potential bottlenecks which hinder
knowledge flows to the point of use.
 It protects intellectual assets from decay,
seeks opportunities to enhance decisions,
services and products through adding
intelligence, increasing value and
providing flexibility.

4. LEVEL OF KNOWLEDGE MANAGEMANT
Level1: Individual Perspective.
The focus in research and
practise is on the individual.
Level2: Individual Perspective.
The focus in research and
practise is on the individual.

5. THREE PERSPECTIVES
 1. Business Perspective- focusing on why,
where, and to what extent the
organization
 2 .Management Perspective- focusing on
determining, organizing, directing,
facilitating, and monitoring knowledge
 3. Hands-On Operational Perspective-
focusing on applying the expertise to
conduct explicit knowledge-related work
and tasks.

6. SERVERAL DIMENSIONS
 Organizational
 Managerial/Leadership
 CulturalTechnological
 Political

7. STRATEGIES:
 Knowledge may be accessed at
three stages: before, during, or
after KM-related activities.
 One strategy to KM involves
actively managing knowledge
(push strategy).
 Another strategy to KM
involves individuals making
knowledge requests of experts
associated with a particular
subject on an ad hoc basis
(pull strategy).

8. MOTIVATIONS:
 Making available increased
knowledge content in the
development and provision of
products and services.
 Achieving shorter new
product development cycles.
 Facilitating and managing
innovation and organizational
learning.

9. TECHNOLOGIES:
 Early KM technologies included online
corporate yellow pages as expertise
locators and document management
systems.
 More recently, development of social
computing tools (such as bookmarks,
blogs, and wikis) have allowed more
unstructured, self-governing or ecosystem
approaches to the transfer.