This document discusses knowledge management systems. It explains that knowledge management involves processes for creating, sharing, and using knowledge. It highlights the importance of knowledge assets and processes for nurturing, preserving, and applying knowledge both individually and organizationally. Finally, it outlines different levels, perspectives, dimensions, strategies, motivations, and technologies for knowledge management.

1. KNOWLEDGE MANAGEMENT SYSTEM
INTRODUCTION
 Knowledge Management is the
collection of processes that govern
the creation, dissemination, and
utilization of knowledge.
 In one form or another, knowledge
management has been around for a
very long time.
 Practitioners have included
philosophers, priests, teachers,
politicians, scribes, Liberians, etc.

2. THE IMPORTANCE OF KNOWLEDGE
 1. Knowledge assets -- to be applied or
exploited must be nurtured, preserved,
and used to the largest extent possible
by both individuals and organizations
 2. Knowledge-related processes -- to
create, build, compile, organize,
transform, transfer, pool, apply, and
safeguard knowledge -- must be carefully
and explicitly managed in all affected
areas.

3. KNOWLEDGE MANAGEMENT
 Knowledge management is an audit of
"intellectual assets" that highlights
unique sources, critical functions and
potential bottlenecks which hinder
knowledge flows to the point of use.
 It protects intellectual assets from decay,
seeks opportunities to enhance decisions,
services and products through adding
intelligence, increasing value and
providing flexibility.

4. LEVEL OF KNOWLEDGE MANAGEMANT
Level1: Individual Perspective.
The focus in research and
practise is on the individual.
Level2: Individual Perspective.
The focus in research and
practise is on the individual.

5. THREE PERSPECTIVES
 1. Business Perspective- focusing on why,
where, and to what extent the
organization
 2 .Management Perspective- focusing on
determining, organizing, directing,
facilitating, and monitoring knowledge
 3. Hands-On Operational Perspective-
focusing on applying the expertise to
conduct explicit knowledge-related work
and tasks.

6. SERVERAL DIMENSIONS
 Organizational
 Managerial/Leadership
 CulturalTechnological
 Political

7. STRATEGIES:
 Knowledge may be accessed at
three stages: before, during, or
after KM-related activities.
 One strategy to KM involves
actively managing knowledge
(push strategy).
 Another strategy to KM
involves individuals making
knowledge requests of experts
associated with a particular
subject on an ad hoc basis
(pull strategy).

8. MOTIVATIONS:
 Making available increased
knowledge content in the
development and provision of
products and services.
 Achieving shorter new
product development cycles.
 Facilitating and managing
innovation and organizational
learning.

9. TECHNOLOGIES:
 Early KM technologies included online
corporate yellow pages as expertise
locators and document management
systems.
 More recently, development of social
computing tools (such as bookmarks,
blogs, and wikis) have allowed more
unstructured, self-governing or ecosystem
approaches to the transfer.