Objectives:
1. Identify different types of sauces, accompaniments, and
common food allergens
2. Discuss the food items, specific menu, dishes, several
choices, wine, and food pairings
3. Use the special dietary requirements and cultural needs
of food and beverage products and carry out suggestive
selling and offer promos to guests
Unlocking of Difficulties
• Link- noun: connecting element of factor.
• Puree-noun: a paste or thick liquid suspension
usually made from cooked food ground finely.
• Exotic-adjective: mysteriously different or
unusual.
What is product knowledge?
Why is product knowledge important?
Well, let’s explore the world of food and beverage services!
KNOWING THE PRODUCT
These are the Food Trends 2021, according to chefs and
restaurateurs in Manila
Top 2021 Food Trends— From Sensational to Sensible (International)
Types and Characteristics of Menu
The menu is the most important
controlling element in the servicing
process of any restaurant type of
establishment, which is figuratively
referred to as the “authorized
representative” of a restaurant because
it creates a constant link between the
establishment and the guests. A menu is
a list of all the food and drinks offered in
an establishment (e.g., restaurant, café,
and bar) during its operation and is
(Source: Marchi, Restaurant cafe menu,
Free arranged in a particular order.
Menu Familiarization A restaurant server must learn information about the menu
like cooking method, serving portions, tastes and flavors, ingredients including
food allergens, cooking time, and side dishes. It is also important to know the
nutrient content of the dishes because some guests would want to know and ask.
The server should have the opportunity to taste several items on the menu before
serving. The server must never place himself in the position where a guest does
not enjoy his/her meal or develops an allergy because incorrect information was
given about the me
Sauces and Accompaniments
Sauces and accompaniments are additions to the
main ingredients of a meal. They can be used to
enhance the flavor, color, aroma, and overall
presentation of the meal.
The sauce is a term used in cookery to describe a
wide range of flavored liquids that are served as
part of the meal, or dish. The addition of a sauce to
a dish can be used to transform the overall
presentation of a dish by adding flavor, moisture,
richness, and visual appeal.
Accompaniments are offered mainly to enhance
the flavor of the main dish or to counteract its
richness. Depending on the nature, style, and the
extent of the menu on offer, there will be a variety
of food items available to support the service of a
range of dishes.
Examples of Food Items Used in Food Service
UNDERTAKE SUGGESTIVE SELLING
It is also imperative to know the standard
food and beverage pairings, like burgers and
fries, steaks and salads, steak and mashed
potato, dessert, and coffee, or seafood with
white wine.
Directions: Circle the letter of the best answer.
1. What do you call a term used in cookery to describe a wide
range of flavored liquids that are served as part of the meal or
dish?
A. Accompaniments C.
Suggestive selling
B. Sauce
2. Which of the following refers to enhance the flavor of the main
dish or counteracting its richness?
A. Accompaniments C. Suggestive selling
B. Sauce D. Wine and Food
Pairing
3. Which among the options refers to a restaurant server must
learn information about the menu like cooking method, serving
portions, tastes, and flavors, ingredients including food allergens,
cooking time, and side dishes?
A. Accompaniments C . Suggestive selling
B. Menu Familiarization D. Wine and Food Pairing
4. What term refers to the small cubes of fried or toasted bread that
are used as a garnish for soups and also used in some salad
dishes?
A. Balsamic vinegar C. Olives
B. Croutons D. Piri-piri
5. Which of the following refers to the list of all the
food and drink offered in an establishment?
A. Accompaniments C. Suggestive selling
B. Menu D. Wine and Food Pairing
6. What term refers to is the act of giving suggestions and
ideas to add to the dining guests’ original orders?
A. Accompaniments C. Suggestive selling
B. Sauce D. Wine and Food pairing
7. Which of the following is NOT a suggestive selling tip?
A. Always be price-sensitive.
B. Repeat’ your suggestion to the other guest.
C. Don’t use descriptive words to describe the dish
D. Suggestions according to the season also play an important
role.
8. Which among the choices is like burger and fries, steaks
and salads, steak and mashed potato, dessert, and coffee,
or seafood with white wine?
A. Accompaniments C. Suggestive selling
B. Sauce D. Wine and Food pairing
9. Which of the choices leads to increased sales and a higher
level of customer satisfaction?
A. Accompaniments C. Suggestive selling
B. Sauce D. Wine and food pairing
10. What type of wine is paired with dessert?
A. Dessert wine C. Medium red
B. Big red D. Red light
Knowing the Product and Undertaking  Suggestive Selling

Knowing the Product and Undertaking Suggestive Selling

  • 4.
    Objectives: 1. Identify differenttypes of sauces, accompaniments, and common food allergens 2. Discuss the food items, specific menu, dishes, several choices, wine, and food pairings 3. Use the special dietary requirements and cultural needs of food and beverage products and carry out suggestive selling and offer promos to guests
  • 5.
    Unlocking of Difficulties •Link- noun: connecting element of factor. • Puree-noun: a paste or thick liquid suspension usually made from cooked food ground finely. • Exotic-adjective: mysteriously different or unusual.
  • 6.
    What is productknowledge? Why is product knowledge important?
  • 7.
    Well, let’s explorethe world of food and beverage services!
  • 8.
  • 9.
    These are theFood Trends 2021, according to chefs and restaurateurs in Manila
  • 11.
    Top 2021 FoodTrends— From Sensational to Sensible (International)
  • 12.
    Types and Characteristicsof Menu The menu is the most important controlling element in the servicing process of any restaurant type of establishment, which is figuratively referred to as the “authorized representative” of a restaurant because it creates a constant link between the establishment and the guests. A menu is a list of all the food and drinks offered in an establishment (e.g., restaurant, café, and bar) during its operation and is (Source: Marchi, Restaurant cafe menu, Free arranged in a particular order.
  • 13.
    Menu Familiarization Arestaurant server must learn information about the menu like cooking method, serving portions, tastes and flavors, ingredients including food allergens, cooking time, and side dishes. It is also important to know the nutrient content of the dishes because some guests would want to know and ask. The server should have the opportunity to taste several items on the menu before serving. The server must never place himself in the position where a guest does not enjoy his/her meal or develops an allergy because incorrect information was given about the me
  • 17.
    Sauces and Accompaniments Saucesand accompaniments are additions to the main ingredients of a meal. They can be used to enhance the flavor, color, aroma, and overall presentation of the meal. The sauce is a term used in cookery to describe a wide range of flavored liquids that are served as part of the meal, or dish. The addition of a sauce to a dish can be used to transform the overall presentation of a dish by adding flavor, moisture, richness, and visual appeal. Accompaniments are offered mainly to enhance the flavor of the main dish or to counteract its richness. Depending on the nature, style, and the extent of the menu on offer, there will be a variety of food items available to support the service of a range of dishes.
  • 18.
    Examples of FoodItems Used in Food Service
  • 23.
  • 25.
    It is alsoimperative to know the standard food and beverage pairings, like burgers and fries, steaks and salads, steak and mashed potato, dessert, and coffee, or seafood with white wine.
  • 26.
    Directions: Circle theletter of the best answer. 1. What do you call a term used in cookery to describe a wide range of flavored liquids that are served as part of the meal or dish? A. Accompaniments C. Suggestive selling B. Sauce
  • 27.
    2. Which ofthe following refers to enhance the flavor of the main dish or counteracting its richness? A. Accompaniments C. Suggestive selling B. Sauce D. Wine and Food Pairing
  • 28.
    3. Which amongthe options refers to a restaurant server must learn information about the menu like cooking method, serving portions, tastes, and flavors, ingredients including food allergens, cooking time, and side dishes? A. Accompaniments C . Suggestive selling B. Menu Familiarization D. Wine and Food Pairing
  • 29.
    4. What termrefers to the small cubes of fried or toasted bread that are used as a garnish for soups and also used in some salad dishes? A. Balsamic vinegar C. Olives B. Croutons D. Piri-piri
  • 30.
    5. Which ofthe following refers to the list of all the food and drink offered in an establishment? A. Accompaniments C. Suggestive selling B. Menu D. Wine and Food Pairing
  • 31.
    6. What termrefers to is the act of giving suggestions and ideas to add to the dining guests’ original orders? A. Accompaniments C. Suggestive selling B. Sauce D. Wine and Food pairing
  • 32.
    7. Which ofthe following is NOT a suggestive selling tip? A. Always be price-sensitive. B. Repeat’ your suggestion to the other guest. C. Don’t use descriptive words to describe the dish D. Suggestions according to the season also play an important role.
  • 33.
    8. Which amongthe choices is like burger and fries, steaks and salads, steak and mashed potato, dessert, and coffee, or seafood with white wine? A. Accompaniments C. Suggestive selling B. Sauce D. Wine and Food pairing
  • 34.
    9. Which ofthe choices leads to increased sales and a higher level of customer satisfaction? A. Accompaniments C. Suggestive selling B. Sauce D. Wine and food pairing
  • 35.
    10. What typeof wine is paired with dessert? A. Dessert wine C. Medium red B. Big red D. Red light