This document outlines the key knowledge and skills required for different levels of work. It discusses three main categories: 1) Know How which includes practical technical knowledge, planning and organizing, and influencing skills, 2) Problem Solving including thinking environment and analytical challenges, and 3) Accountability regarding freedom to act, nature of impact, and magnitude. It then provides more details on practical technical knowledge, planning and organizing knowledge, and influencing skills.

1. 1. Know How
O Practical/Technical Knowledge
O Planning, Organising & Integrating
O Influencing Skills
2. Problem Solving
O Thinking Environment
O Analytical Challenge
3. Accountability
O Freedom to Act
O Nature of Impact
O Magnitude

2. Practical/Technical Knowledge
O This is concerned with the depth and
scope of knowledge. This is used to
recognize increasing specialization
(depth) and/ or the requirement for a
greater breadth (scope) of knowledge.

3. Planning, Organising &
Integrating Knowledge
O The knowledge required for integrating
and managing activities and functions. It
involves combining some or all of the
elements of
planning, organizing, coordinating, directin
g, executing and controlling over time.
O Managerial knowledge is related to the
size of an organization, functional and
geographic diversity and time horizon. It
may be exercised directly or in an
advisory/consultative way.

4. Influencing Skills
O The interpersonal skills required for
successful interaction with individuals and
groups, inside and outside the
organization.