This document discusses different types of kiosks, their applications, and advantages/disadvantages. Key kiosks mentioned include ticketing, internet, financial services, movie/photo kiosks. Kiosks are also discussed in applications like e-government, corporate HR, banking, and retail where they can provide information, access websites, enable transactions, gather feedback, and advertise. Advantages include encouraging self-service, easy maintenance, reduced workload, and increased market reach while disadvantages include initial costs and requiring custom software.

2.  Meaning
 Types of kiosks
 Application of kiosks
 Advantages
 Disadvantages

3.  An electronic device that provides information is interactive
in nature and allows for input.
 It can be created using HTML pages and graphics.

5. Ticketing Kiosk :

6. Internet Kiosk:

7. Financial Services Kiosk:

9. Movie Ticket Kiosk :

10. Photo Kiosk :

11. Other Types Of Kiosk:
 Building directory and way finding kiosks
 Visitor management and security kiosks

12.  Kiosks in retail
 Kiosks in E -Government
 Kiosks in corporate/HR
 Kiosks in banking

13. Kiosk in E-Government:
 Provide controlled access
to e Government
portals/websites
 Increase access to
information about local
government programs &
services
 Publicise new government
websites or initiatives
 Provide local tourist
information
 Help bridging the digital
divide

14. Kiosk in Corporate HR:
 Provide access to a company's Intranet.
 Provide access to online policies & practices.
 Allow employees to easily change their personal information.
 Highlight internal job postings/openings.
 Improve overall internal customer service.
 Ensure that no employees get left behind.

15. Kiosk in Banking:
 Promote a bank's website.
 Provide demonstrations of electronic banking.
 Answer frequently-asked customer questions.
 Highlight banking products, interest & loan rates, etc.

16. Kiosk in Retail:
 Promote and provide access
to store website.
 Enable online transactions
through store website.
 Gathering feedback and
suggestions.
 Promote other store
locations.

17.  Encourages self service
 Allow easy maintenance
 Reduces work load
 Increases market reach
 Ensure round the clock sales and service
 Limit functionalities, enhances focus
 Advertises

18.  Initial hardware cost
 High installation and authorization cost
 Development of custom software