Zain Khan is a student at Seton Hall University pursuing a Bachelor of Science in Business Information Technology Management expected to graduate in December 2020. He has a 3.4 GPA and several professional certifications in data visualization, data-driven decision making, and problem solving with Excel. His relevant coursework includes developing web applications, advanced business software tools, IT project management, and quantitative decision making. He has work experience as a student operations coordinator where he analyzed student event data and presented findings using Excel dashboards. He also has experience as a technical supervisor at Staples where he provided customer support, recommended technology solutions, and mentored new employees. Currently he holds leadership roles as fundraising chair for his fraternity and chief of

1. EDUCATION
Zain Khan
908-405-3530 | biz.zainkhan@gmail.com
Seton Hall University – Stillman School of Business South Orange, NJ
Bachelor of Science in Business Information Technology Management Expected: Dec 2020
• Cumulative GPA: 3.4
• Professional Certifications: PwC Data Visualization with Advanced Excel, PwC Data-Driven Decision
Making, PwC Problem Solving with Excel, PwC Effective Business Presentations with PowerPoint
• Relevant Coursework: Developing Web Applications, Advanced Business Software Tools, IT Project
Management, Business Information Technology Management, Business Information Modeling, Global
Business, Quantitative Decision Making, Principles of Management, Oral Communication, Persuasive
Speaking
WORK & LEADERSHIP EXPERIENCE
Seton Hall Student Life Center South Orange NJ
Student Operations Coordinator Aug 2018 – Present
• Analyzed student organization event data to provide key insights and metrics on event performance – presented
findings in the form of data visualizations in excel dashboard to University Center leadership
• Offered first level tech support on Windows, Mac, and audio/visual equipment
• Collaborated closely with Career Center and over 120 recruiters to plan the University’s bi-annual career fair
• Coordinated event planning with over 100 student organizations on campus
• Reviewed applications and conducted interviews with prospective workers-led a recurring training seminar for
new and current employees
Staples Hillsborough, NJ
Technical Supervisor September 2017 – August 2019
• Diagnosed client products including computers, cell phones, hardware, and software, effectively mitigating
hundreds of client support requests and increasing customer satisfaction ratings by over 10%
• Consulted a diverse client base to advise and recommended optimal technology solutions for different use
cases
• Enhanced sales of big-ticket technology items, responsible for over $10,000 in sales revenue
• Mastered internal store CRM and sales systems including point of sales, employee support, and time reporting
• Directed training and mentorship relating to technical fluency, sales techniques, and organizational values to a
group of 10 new employees
Alpha Kappa Psi Fraternity South Orange, NJ
Fundraising Chair February 2019-Present
• Allocated fraternity funds totaling over $20,000 – diversified allocation based on the needs of the fraternity
• Spearheaded planning and organization of community service events for over 40 members
TAMID Group South Orange, NJ
Chief of Consulting September 2019-Present
• Initiated partnerships with 3 other business affiliated clubs on campus
• Doubled number of active members through campus wide engagement
SKILLS, ACTIVITIES, & INTERESTS
Technical Skills: Excel, Word, PowerPoint, Skype (Bus.), SQL, PowerBI, VBA, HTML, Java, NetBeans, Amaya
Languages: English, Urdu, Hindi, Punjabi
Interests: Car junkie, fitness, avid foodie