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Supply Chain Management
STARTERS…
• Hierarchy
• Layout Design
• Demand Forecasting
Hierarchy
Regional General Manager
Assistant Regional Manager
Shift Manager
Product Champion
2 Stars
1 Star
New Member
Trainee
House Keeping
Layout Design
KITCHEN
•Process Layout
•U – shaped
•Saves Time
•Reduced Motion Waste
•Reduced accident risk
RESTRAUNT
•Standardized design
•Good Ambiance
•Variety in Seating
Arrangement
•Effective use of each CC
Demand Forecasting
• Projection Chart
– Projection for each day of the week
– E.g. - Average of previous 6 Mondays considered for a Monday
– Overall foresting is done for per lakh consumption
– It is calculated monthly based on the previous month
– Exceptions are handled too
MEAL
• Suppliers
• Vendors
• Logistics
• Storage
• Wastage
• Inventory Management
Suppliers
• Highly perishable items (Daily Supply)
– Buns
– Vegetables
– Milk
• Chicken
• Pepsi (Every alternate day)
• Fries (Once a week)
• Paper packaging
Vendors
• Open Vendor System
• Supplier’s Capacity check
• Tender based Price Quotation
• Quality check by KFC
Logistics
• Transportation vehicle at a specific temperature
• Specifications’ Check on arrival
• Item Pruning – Accept/Reject
• Rejected item mentioned in Invoice
• The team sends a mail within 24 hours
• The items are replaced within 48 hours
Storage
• Stored at specific temperatures
• Special maintenance committee takes care
• FIFO usage pattern
• Items are kept in numbered rows
– E.g. - A1, A2 etc.
– And are taken off from the shelves in ascending order
Wastage
• 1.5% to 2% of the total sales
• Types
– Transportation & Handling
– Storing
– Preparation
– Yield
– Serving
– Cooked Food Shelf Life
Inventory Management
• Farm to Fork
– Receiving
– Storing
– Preparation
– Production
– Serving
• Buffer for 9 days
• ERP – MICROS 6.7 Version
• Back order managed with the neighbor KFC’s help
DESSERT
• Quality Control
• Maintenance
Quality Control & Maintenance
• Own maintenance committee
• 30 + 15 days employee training program
• Quality control check
• UHC 8 compartment replenishment
So good…

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KFC Supply Chain Management

  • 2. STARTERS… • Hierarchy • Layout Design • Demand Forecasting
  • 3. Hierarchy Regional General Manager Assistant Regional Manager Shift Manager Product Champion 2 Stars 1 Star New Member Trainee House Keeping
  • 4. Layout Design KITCHEN •Process Layout •U – shaped •Saves Time •Reduced Motion Waste •Reduced accident risk RESTRAUNT •Standardized design •Good Ambiance •Variety in Seating Arrangement •Effective use of each CC
  • 5. Demand Forecasting • Projection Chart – Projection for each day of the week – E.g. - Average of previous 6 Mondays considered for a Monday – Overall foresting is done for per lakh consumption – It is calculated monthly based on the previous month – Exceptions are handled too
  • 6. MEAL • Suppliers • Vendors • Logistics • Storage • Wastage • Inventory Management
  • 7. Suppliers • Highly perishable items (Daily Supply) – Buns – Vegetables – Milk • Chicken • Pepsi (Every alternate day) • Fries (Once a week) • Paper packaging
  • 8. Vendors • Open Vendor System • Supplier’s Capacity check • Tender based Price Quotation • Quality check by KFC
  • 9. Logistics • Transportation vehicle at a specific temperature • Specifications’ Check on arrival • Item Pruning – Accept/Reject • Rejected item mentioned in Invoice • The team sends a mail within 24 hours • The items are replaced within 48 hours
  • 10. Storage • Stored at specific temperatures • Special maintenance committee takes care • FIFO usage pattern • Items are kept in numbered rows – E.g. - A1, A2 etc. – And are taken off from the shelves in ascending order
  • 11. Wastage • 1.5% to 2% of the total sales • Types – Transportation & Handling – Storing – Preparation – Yield – Serving – Cooked Food Shelf Life
  • 12. Inventory Management • Farm to Fork – Receiving – Storing – Preparation – Production – Serving • Buffer for 9 days • ERP – MICROS 6.7 Version • Back order managed with the neighbor KFC’s help
  • 14. Quality Control & Maintenance • Own maintenance committee • 30 + 15 days employee training program • Quality control check • UHC 8 compartment replenishment

Editor's Notes

  1. Upright Holding Compartment - UHC