Practical Product Innovation - Sydney CTO SummitMike Biggs GAICD
Today, constant innovation defines our marketplace. Businesses must respond to customer expectations for better digital experiences. How do leading organisations launch successful new products and respond rapidly to external change? How do they move beyond the simple need to innovate to actively practicing innovation every day?
We will share proven techniques and approaches to product innovation, from co-creation with customers, to workplace 'hack days'. We will show how collaborative design can speed your product to market using stories from the trenches of product delivery.
Presented By Mike Biggs and Ian Kelsall
Paper to prototype, or.... How I learned to stop worrying and love ScienceChris McQueen
Post it to prototype, or.... How I learned to stop worrying and love Science.
Findings from a personal struggle with my "designer" identity.
Part 1: Why think like a scientist? Includes a short story…
Part 2: A science/design project.
Design Thinking in Praxis - Future of Digital Festival- General Assembly with...Mike Biggs GAICD
#futureofdigital
Key themes:
#1 We must kill digital strategy, in fact kill digital all together, and eat the organisation.
#2 We're all running I.T. businesses now, so how do we make sense of the infinite possibilities?
#3 Design Thinking is one approach to designing at the level of abstraction required to manage the I.T. business.
Open Source Thinking Tools in Digital Product Design- VIBE WIRE Mike Biggs GAICD
This is the core presentation for the Workshop I ran at Vibewire on 13th August 2013.
Additional resources and some artifacts generated on the night have been included in the uploaded version here.
If you're interested in Thinking tools, Open Source, Design thinking, and or Running your own 'Design Studio' then you should definitely take a look.
Practical Product Innovation - Sydney CTO SummitMike Biggs GAICD
Today, constant innovation defines our marketplace. Businesses must respond to customer expectations for better digital experiences. How do leading organisations launch successful new products and respond rapidly to external change? How do they move beyond the simple need to innovate to actively practicing innovation every day?
We will share proven techniques and approaches to product innovation, from co-creation with customers, to workplace 'hack days'. We will show how collaborative design can speed your product to market using stories from the trenches of product delivery.
Presented By Mike Biggs and Ian Kelsall
Paper to prototype, or.... How I learned to stop worrying and love ScienceChris McQueen
Post it to prototype, or.... How I learned to stop worrying and love Science.
Findings from a personal struggle with my "designer" identity.
Part 1: Why think like a scientist? Includes a short story…
Part 2: A science/design project.
Design Thinking in Praxis - Future of Digital Festival- General Assembly with...Mike Biggs GAICD
#futureofdigital
Key themes:
#1 We must kill digital strategy, in fact kill digital all together, and eat the organisation.
#2 We're all running I.T. businesses now, so how do we make sense of the infinite possibilities?
#3 Design Thinking is one approach to designing at the level of abstraction required to manage the I.T. business.
Open Source Thinking Tools in Digital Product Design- VIBE WIRE Mike Biggs GAICD
This is the core presentation for the Workshop I ran at Vibewire on 13th August 2013.
Additional resources and some artifacts generated on the night have been included in the uploaded version here.
If you're interested in Thinking tools, Open Source, Design thinking, and or Running your own 'Design Studio' then you should definitely take a look.
How do you map your business model and business plan at the same time? BID Canvas visually maps the existing and future state of your business that can be viewed in a glance.
A brief presentation about incorporating sketching into a user experience (UX) process. Includes examples from persona development and collaborative design sessions.
John is the East Coast Editor of TechCrunch.com and he runs the BWL family of blogs, SlushPile.net and WristWatchReview.com. He lives in Brooklyn, NY and writes about technology, security, gadgets, gear, wristwatches, and the Internet.
After spending four years as an IT programmer, he switched gears and became a full-time journalist. His work has appeared in the New York Times, Laptop, PC Upgrade, Surge, Gizmodo, Men’s Health, InSync, Linux Journal, Popular Science, Sync, The Stir and he has written Black Hat: Misfits, Criminals, and Scammers in the Internet Age and Bloggers Boot Camp. He is a sought-after speaker and consultant.
The Dengie Enterprise Forum - dedicated to building business across the Dengie region. We meet the 3rd Tuesday of every month - Call 01621 834525 to arrange a visit
How do you map your business model and business plan at the same time? BID Canvas visually maps the existing and future state of your business that can be viewed in a glance.
A brief presentation about incorporating sketching into a user experience (UX) process. Includes examples from persona development and collaborative design sessions.
John is the East Coast Editor of TechCrunch.com and he runs the BWL family of blogs, SlushPile.net and WristWatchReview.com. He lives in Brooklyn, NY and writes about technology, security, gadgets, gear, wristwatches, and the Internet.
After spending four years as an IT programmer, he switched gears and became a full-time journalist. His work has appeared in the New York Times, Laptop, PC Upgrade, Surge, Gizmodo, Men’s Health, InSync, Linux Journal, Popular Science, Sync, The Stir and he has written Black Hat: Misfits, Criminals, and Scammers in the Internet Age and Bloggers Boot Camp. He is a sought-after speaker and consultant.
The Dengie Enterprise Forum - dedicated to building business across the Dengie region. We meet the 3rd Tuesday of every month - Call 01621 834525 to arrange a visit
Delight your customers - Customer needs keep changing. Kano model is an efficient tool to understand customer needs and formulating business and product strategy to meet those needs and expectations.
Link to download the Kano analysis evaluation sheet: http://bit.ly/2ZupERu
In copywriting, benefits are important but elusive. You're told to 'sell the benefits' and not the features, but how do you know which is which? And even when you do identify your benefits, how do you include them in your copywriting? This short presentation gives you a crash-course masterclass in selling the benefits in your copywriting.
Taking Care of Your Campus Customers - An Inclusive Approach to Customer Servicemichellebaker
These slides were used with the "Taking Care of Your Campus Customers" workshop, delivered at Ball State University in September 2014.
Workshop facilitated by Michelle Baker, phase(two)learning
phasetwolearning.com - phasetwolearning@gmail.com
The step-by-step process for how to define your B2B brand.
This type of thinking is in my second book, B2B Brands, which I wrote as the playbook for how to create a B2B brand that your customers will love.
https://beloved-brands.com/brand-positioning/
B2B Brands is an actionable “make it happen” playbook, not just some theory or opinion book.
To reach your full potential as a B2B brand leader, you will learn to think, define, plan, inspire and analyze:
How to think strategically
Write a brand positioning statement
Come up with a brand idea
Write a brand plan everyone can follow
Write an inspiring creative brief
Make decisions on marketing execution
Conduct a deep-dive business review
Learn finance 101 for marketers
My goal in writing this book is to make you a smarter B2B brand leader so your brand can win in the market.
To order B2B Brands on Amazon https://lnkd.in/ecesjkq on Rakuten Kobo: https://lnkd.in/eqrf-sU or on Apple Books: https://lnkd.in/eVD63iK
You've built a great product, so why is it not selling like hotcakes?
Too many products are designed well but are very difficult to sell.
In this talk I'll describe the "sold in 30 seconds" concept which highlights the need to enable your sales force to quickly and easily explain the unique value of your product to customers, and close that sale!
Bob Sochacki, ANX eBusiness and VP of Programs with HDIMotown discussion about Customer Satisfaction and it's importance to your Service Desk and to IT overall.
Reframing Requirements: A Strategic Approach to Requirement Definition, with ...Jake Truemper
This talk will focus on redefining the way we talk about requirements today. Whether you are an up-stream decision maker, or a down-stream delivery expert, “requirements” are a frustration. Either you don’t get what you asked for, and are constantly battling budget and time crisises, or you are dealing with demands that simply don’t make sense. This talk will offer you a new approach to requirement definition that will end in faster delivery time and greater revenue gains both short-term and long-term.
Do you understand the experiences of your customers? How about your employees? In this workshop/presentation Shift breaks down Journey Mapping best practices and offers hands-on guidance to perfecting your Journey Mapping skills.
Jake Truemper and Morgan Noel from XperienceLab discuss Human-Centered Design. What is it? How is it applied? and what are some tools and methods that the audience can take away and apply in their own businesses?
Husband and wife Jake and Alisha Truemper discuss the relationship between UX (User Experience) and SEO (Search Engine Optimization. Jake is a Director of User Experience at Manifest Digital, and Alisha is the Search Engine Optimist at Scottrade.
"Innie" or "Outie" In-house Digital Experience vs. OutsourcingJake Truemper
Is it better to have an “innie” or an “outie?” For belly buttons the answer is clearly an innie (sorry, but you shouldn’t have picked at it). For your digital customer experience the question is far more difficult to answer. This session will dive into the considerations for deciding whether a digital experience should be handled internally or outsourced, and how to effectively communicate a winning strategy to your boss.
Dr.* Truemper, Or: How I learned to Stop Being Wasteful and Love Lean UXJake Truemper
Introduction to Lean UX, presented Nov 15 2013 at the St. Louis Days of .Net
In this presentation, Jake ("Dr. Truemper") speaks to Lean UX: what it is, why it should matter to you, basic tenants, and how it can be applied.
Design Quality: Learning from the Mistakes of the US Auto IndustryJake Truemper
This presentation covers the early success of the US auto industry, as pioneered by Henry Ford, through present day struggles. Detroit's "Big Three" ultimately self-destructed by focusing on production and short-term sales, while Japanese manufacturers, as influenced by Dr. W. Edwards Deming, focused on design quality. Deming's popular "14 Points" are applied to current trends in software and web development, as we draw from history to learn how the information technology field can avoid the same fate.
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
2. Created by Dr. Noriaki Kano
Roots in Lean Six Sigma
Product management oriented
Often viewed with a feature-first focus
3. Customer satisfaction is the key differentiator
Establishes a prioritization of customer needs
Clear delineation between surviving, controlling, and
transcending design
Services are just as measurable as products