K4Health Presentation_Ann Hendrix-Jenkins_Sarah Shannon

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This document discusses knowledge management and reaching audiences. It provides statistics on a global health eLearning platform that has over 100,000 registered learners from over 200 countries. The platform sees increased uptake from Latin America. Examples are provided of eLearning programs for lab technicians in Nigeria that saw growing participation over months. The document raises questions about moving to more audience-responsive and inclusive formats, including "many-to-many", to improve collective success.

Ann Hendrix-Jenkins

Angela Nash Mercado

Sarah Shannon

Context
Knowledge is: the capacity to act effectively
Managing Knowledge: generate, capture,
synthesize, share, assess

How we do it: Suite of products and services *
Global Repository * Teaching and Learning *
Collective (institutional) Memory *Neutral
broker * Convener * Thought leadership: KM
2.0

Audience Exercise
In a few seconds: what gets and keeps your attention?

Empowerment and equity through social efforts—
How do we move to the next generation of audience
responsive-natch-inclusive formats—including “many-to-many”—
to improve our collective success?

Reaching and understanding
your audience: Hesperian sees
surge in uptake
from Latin America.

Example: Global Health eLearning Platform

Learners - USAID vs.
Other
USAID
19%
NonUSAID
81%

•107,152 registered
learners
• 203,983 certificates
earned
• 251 countries
represented

Nigeria Lab Technicians eLearning
3000

2691

2500
2054

2000
1500

1541

0

1232

1212

1000
500

2080

896

1043

705
197

923
559

244

348

Feb Mar Apr May Jun July Aug

Registered
Users
Certificates
Earned

3000

2691

2500
PDFs of courses released

2000

2054

2080

Facebook Group created

1500

1541

1000
500
0

1232

1212
896

1043

705
197

923
559

244

348

Feb Mar Apr May Jun July Aug

Registered
Users
Certificates
Earned

Many-to-many

?

One-to-one

Top down

?

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K4Health Presentation_Ann Hendrix-Jenkins_Sarah Shannon

1. Ann Hendrix-Jenkins Angela Nash Mercado Sarah Shannon

2. Context Knowledge is: the capacity to act effectively Managing Knowledge: generate, capture, synthesize, share, assess How we do it: Suite of products and services * Global Repository * Teaching and Learning * Collective (institutional) Memory *Neutral broker * Convener * Thought leadership: KM 2.0

3. Audience Exercise In a few seconds: what gets and keeps your attention?

10.

11.

12. Empowerment and equity through social efforts— How do we move to the next generation of audience responsive-natch-inclusive formats—including “many-to-many”— to improve our collective success?

13. Reaching and understanding your audience: Hesperian sees surge in uptake from Latin America.

14. Example: Global Health eLearning Platform Learners - USAID vs. Other USAID 19% NonUSAID 81% •107,152 registered learners • 203,983 certificates earned • 251 countries represented

15. Nigeria Lab Technicians eLearning 3000 2691 2500 2054 2000 1500 1541 0 1232 1212 1000 500 2080 896 1043 705 197 923 559 244 348 Feb Mar Apr May Jun July Aug Registered Users Certificates Earned

16. 3000 2691 2500 PDFs of courses released 2000 2054 2080 Facebook Group created 1500 1541 1000 500 0 1232 1212 896 1043 705 197 923 559 244 348 Feb Mar Apr May Jun July Aug Registered Users Certificates Earned

17.

18. Many-to-many ? One-to-one Top down ?

Editor's Notes

Few to many
Final note: Example of reaching audience in the field with what they need, when they need it, in a way that works for them
4,636 members: moving many to many

K4Health Presentation_Ann Hendrix-Jenkins_Sarah Shannon

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Editor's Notes