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How can use “Web 2.0” techniques to meet its business objectives A presentation to: By: Paul Fabretti  KMP Associates Friday 12 th  October 2007
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Kingfield Heath British Gas Renold Stanley Mainline Manchester Airport Chester Zoo Sportek
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How can Web 2.0 help me achieve my business objectives? CRM (stakeholder relationship management) Web 2.0 has at its heart, an opening-up of the relationship between brand and consumer. This can have significant positive effects on the perception of the brand by the consumer and provide the brand with an insight into the consumer’s attitudes. Furthermore, intelligent use of “Web 2.0” applications can provide detailed behavioural feedback. Revenue Generation: Far from being a closed book, social networks provide a goldmine of largely untapped, loyal customers. With the correct approach, these loyal customers can generate significant revenues.  Cost-Saving:  The often fiercely viral nature of many Web 2.0 applications/websites ensures that significant audiences are reached at a fraction of the cost of more conventional advertising methods, improving online ROI. Brand-building: Through a combination of engagement with its audience and providing the tools to let that audience spread “the message”, a brand can achieve significant audience penetration and brand  value awareness.
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RSS – Really Simple Syndication Google Reader – A typical Feed Reader
Social Networks: An online location where communities of people gather to share interests and activities and who are interested in exploring the interests and activities of others.
Social Networks: Three key networks account for over 16 million UK users: % of all search traffic in 2007
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KMP Facebook Work: Sponsored Groups Bacardi Littlewoods
KMP Facebook Work: Sponsored Groups Warner Brothers Music
KMP Facebook Work: Viral Applications Additions Direct: Wear your style
KMP Facebook Work: Viral Applications The Bond Belter
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Blogs and Blogging:  Littlewoods Direct: Corporate Blog ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Blogs and Blogging:  Littlewoods Direct: Corporate Blog ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Generated Content: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Thank You. Any questions?

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K M P Social Network Marketing

  • 1. How can use “Web 2.0” techniques to meet its business objectives A presentation to: By: Paul Fabretti KMP Associates Friday 12 th October 2007
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  • 3. Kingfield Heath British Gas Renold Stanley Mainline Manchester Airport Chester Zoo Sportek
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  • 5. How can Web 2.0 help me achieve my business objectives? CRM (stakeholder relationship management) Web 2.0 has at its heart, an opening-up of the relationship between brand and consumer. This can have significant positive effects on the perception of the brand by the consumer and provide the brand with an insight into the consumer’s attitudes. Furthermore, intelligent use of “Web 2.0” applications can provide detailed behavioural feedback. Revenue Generation: Far from being a closed book, social networks provide a goldmine of largely untapped, loyal customers. With the correct approach, these loyal customers can generate significant revenues. Cost-Saving: The often fiercely viral nature of many Web 2.0 applications/websites ensures that significant audiences are reached at a fraction of the cost of more conventional advertising methods, improving online ROI. Brand-building: Through a combination of engagement with its audience and providing the tools to let that audience spread “the message”, a brand can achieve significant audience penetration and brand value awareness.
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  • 8. RSS – Really Simple Syndication Google Reader – A typical Feed Reader
  • 9. Social Networks: An online location where communities of people gather to share interests and activities and who are interested in exploring the interests and activities of others.
  • 10. Social Networks: Three key networks account for over 16 million UK users: % of all search traffic in 2007
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  • 13. KMP Facebook Work: Sponsored Groups Bacardi Littlewoods
  • 14. KMP Facebook Work: Sponsored Groups Warner Brothers Music
  • 15. KMP Facebook Work: Viral Applications Additions Direct: Wear your style
  • 16. KMP Facebook Work: Viral Applications The Bond Belter
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  • 27. Thank You. Any questions?