1. Associate Name: Julia Stoddard
Manager Name: Shane Bailey
Development Action Plan (DAP) Template #1
Date last updated: 10/14/2014
Instructions: Development Action Plans should be completed by associates, with input from their manager,
and are designed to document 2-3 development objectives.
Career Development Goal
Immediate Career Focus: Expand my influence by getting involved with new hire classes and assisting
associates in their current position.
Long Term Career Goal: Become a good candidate for MIT or Management Role
Development Objective 1
List feedback received:
• I received feedback during my end-of-year appraisal that I needed to improve my influence with other
peers and work with other peers and supervisors to resolve problems.
List development objective:
• To be viewed as a candidate for a leadership position.
List the competency that this development objective supports: Communication
Is this Competency(s) a Strength or Opportunity? Area of Opportunity
/2015 Appropriate Action Plan
Learn (10%)
Is there a class,
CBTs, eLearning
or book, article or
videos that will
help?
• Learn what it takes to become a leader (team lead/MIT/floor supervisor)
by meeting with those who have done it.
• Meet with Shane Bailey
Due Date:
Weekly
Weekly
Do (70%)
How will you
practice
(develop) this
new skill set on
the job?
• Pull up with Shane Bailey as a mentor to learn more about the
management process
• Dm10/10’s
• Set up format and distribute End of day stats to team
• Get involved with Circles
o Putting myself in a position to become an officer in Circles
Due Date:
Monthly
Weekly
Monthly
Daily
Daily
Weekly
Reflect (20%)
How will you
secure feedback,
coaching,
mentoring?
Solicit feedback from my manager on my written communication
Solicit feedback from my peers
Due Date:
10/10s
On going
Notes:
Capital One Competencies
Communication
Customer Focus
Influence
Job Specific Skills
Judgment
Lives the Values
Problem Solving
Results Focus
Teamwork
Confidential 1

2. Associate Name: Julia Stoddard
Manager Name: Shane Bailey
I was the Vice President of the Circles Committee.
Capital One Competencies
Communication
Customer Focus
Influence
Job Specific Skills
Judgment
Lives the Values
Problem Solving
Results Focus
Teamwork
Confidential 2

3. Associate Name: Julia Stoddard
Manager Name: Shane Bailey
Career Development Goal
Immediate Career Focus: Presentation
Long Term Career Goal: Develop the communication skills necessary in a
leadership role
`
List feedback received:
• I received feedback that I have not yet developed the level of Presentation aspects to move into a leadership
role
List development objective:
• To be viewed as a candidate for a leadership position
List the competency that this development objective supports: Influence
Is this Competency(s) a Strength or Opportunity? Area of Opportunity
Associate Action Plan
Learn (10%) • Learn what it takes to become a leader (team lead/MIT/floor
supervisor) by meeting with those who have done it.
Due Date:
On Going
Do (70%) •
• Presentations at team huddles on P & P Policies
• Presentations for other Repo department on P & P Policies
•
•
•
• Due Date:
• Weekly
• On Going
Reflect (20%) • Solicit feedback from my manager regarding my progress
• Have regular 10/10s with my Department Manager to measure my
progress
Due Date:
10/10s
Quarterly
Notes:
Capital One Competencies
Communication
Customer Focus
Influence
Job Specific Skills
Judgment
Lives the Values
Problem Solving
Results Focus
Teamwork
Confidential 3

4. Associate Name: Julia Stoddard
Manager Name: Shane Bailey
Development Objective 3
List feedback received:
•
List development objective:
•
List the competency that this development objective supports:
Is this Competency(s) a Strength or Opportunity?
Associate Action Plan
Learn (10%) •
Do (70%) •
Reflect (20%)
Capital One Competencies
Communication
Customer Focus
Influence
Job Specific Skills
Judgment
Lives the Values
Problem Solving
Results Focus
Teamwork
Confidential 4