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John F Lumb Phone: 301-467-9971 (c);
301-592-0542(h)
Normandie02@gmail.com
(Home Email)
Professional Experience Clearance: Secret
ITIL V.3 Foundation Certified
 M.S.L.S. and M.A. degrees.
 Knowledgeable in NIST 800-37, NIST 800-128 and NIST 800-137 and ISO
20000 certification
 Configuration Management Database (CMDB) analyst and designer
 Provided technical Configuration Management input in proposal efforts
both large and small
 Skilled CM consultant and advisor in developing Configuration
Management processes for the CM of object oriented languages (i.e. Java,
.NET and XML).
 Record of progression to positions of increasing authority and
responsibility.
 Proficient in all aspects of Configuration Management including
configuration identification, configuration control and change management,
configuration status accounting and configuration audits (Functional and
Physical Configuration Audits; Quality Assurance and Quality Control
Verification audits of CM processes).
 Over two decades of developing configuration management policies and
procedures at the enterprise and program/project level.
 Metric and report generation (Crystal Reports) and internal CM tool custom
report development.
 User of sophisticated CM tools, in particular PVCS, Remedy (Problem and
Change Request Tracking, 2-3 years from 2005-2007), and Rational Product
Suites.
 Strong focus on exceptional customer service, quality and meeting
organizational objectives.
 Effectively interact with diverse groups and professionals at all levels.
 Well-organized multi-tasker with strong detail orientation.
 Adept in aligning IT contributions with organizational objectives.
 Change Management expert with over 20 years of Change Management and
Change Control experience.
 Enthusiastic team player.
December 14th. 2015 – March 31, 2016: CACI, Inc., Senior CM Specialist
 Assisted re-write of organizational CMP
 Assisted in the source selection process for a project Version Control Tool
and a Configuration Management Database (CMDB) and a Configuration
Management Database Requirements Framework Document (Note: Worked

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with Oracle DBA’s to determine technical requirements and feasibility of
CM Tools being the front end to the Oracle Database).
 Developed a draft Engineering Change Control Board (ECRB) Charter
 Instigated the formation of an organizational Configuration Management
Working Group (CMWG)
 Drafted a comprehensive list of CM Processes and Procedures that were
required to be implemented through the life of the contract
April 14, 2014 – October 1, 2015: ALTA IT Services, Intercom Federal Systems,
Knowledge Consulting Group (KCG), Configuration Management Manager
Performed overall Configuration Management Manager functions which included the
following:
 Drafted a Enterprise Configuration Management Plan (CMP)
 Performed a review and synopsis of existing organizational CM areas
 Developed a prioritized list of CM Policies and Procedures that needed to be
addressed
 Briefed various organizational entities on new CM initiatives and efforts
 Began drafting 18 different CM Policies and Procedures
 Initiated a Configuration Management Working Group (CMWG)
October 22, 2012 – April 11, 2014 –IntegrateIT, Annandale, Virginia
Serves as Configuration Management Specialist in the Requirements and Project
Management (RPM) branch, Technologies Management Office (TMO).
 Revised TMO Configuration Management Policy.
 Drafted a new TMO Configuration Management Plan (CMP).
 Developed various TMO Project specific CMPs.
 Commenced documenting project and application release processes and
procedures.
 Explored feasibility of implementing a CMDB using Team Foundation Server (TFS)
October 4, 2010 – August 1, 2012 – CCSi, Inc., Rockville, Md.
Configuration Management Manager
 Initially supported overall Configuration Management support for the Office of
Secretary of Defence (OSD). Assisted government personnel in the execution of
overall Change Management Meeting preparation and conduct.
 Assists in the maintenance of the existing HAPE T4 Change Management Process
and proposes improvements and enhancements to existing processes
 Develops Configuration Management Plans, Policies, and Process Documents for
in support of the HAPE T4 Configuration Management effort. These policies and
process documents address:
o Defect Management
o Test Environments and overall HAPE T4 Test efforts
o Deployment and Release Management
o Patch Management and the prevention of patch collisions
o CMDB Analysis and Requirements Definition

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 Supports the CM Infrastructure coordination of the Rational Tool account access to
ClearQuest and ClearCase and VA VHA FORUM tool.
October 14, 2009 – October 1, 2010 - Oberon Associates Inc., Falls Church, Virginia.
CM Analyst, Network Services (NS) 4
 Assist in developing a comprehensive Configuration Item (CI) List of Defence
Switch Network (DSN) infrastructure items.
 Assist client (Defence System Information Agency or DISA) in DSN CCB support.
 Develop requisite project plans for the collection of configuration data.
 Work with other DSN organizations, offices, and agencies in coordinating joint
Configuration Management initiatives and a unified DISA Change Management
Process and Procedure utilizing ITIL v3 as framework.
04/2008 - To 09/2009 IBM, Bethesda, MD., USA
Senior IT Specialist
• Recruited to develop and maintain configuration management processes,
procedures and policies for the ERISA Filing Acceptance System 2 (EFAST 2),
Department of Labor (DOL), the Federal Emergency Management Agency (FEMA)
Enterprise Application Development , Iteration, and Sustainment ( EADIS), the
Healthcare Integrated General Ledger Accounting System (HIGLAS), Department of
Health and Human Services (HHS), and U.S. Customs Modernization Automated
Commercial Environment (ACE) Support Team, (AST). Programs within a CMMI/ITIL
framework.
• Utilize advanced CM system/process (Rational ClearQuest/ClearCase, and
Serena Tracker/TeamTrack, and Version Manager tools) to track changes to
baseline software, hardware and related configuration elements.
• Initiated procedures for customers, including Government and third party
Contractor personnel, to report system problems or request system/requirements
changes.
• Tasked to determine standard configuration baseline for all application software,
hardware and documentation.
• Control naming conventions for hardware, software and documentation elements.
• Deliver top quality consulting/advisement to project personnel in identifying,
documenting and approving system, hardware and documentation changes.
10/2007 - 01/2008 Temp-to-Perm IT Placement, APEX Systems, Inc., Crystal City,
Virginia, VA, US
Configuration Manager
• Designated as Build and Release Manager for GSA Contract Administration
Application Division (CAAD).
• Managed Release and Configuration Management Shared Support Teams (SST)
implementing CMMI (Level 2) and GSA SDLC best practices.
• Acted as implementer and Guidance Manager for new divisional Configuration
Control Board (CCB).
02/2005 - 09/2007 IT, Metters Industries, Inc., Washington, D.C., DC, US
Senior IT Analyst – Configuration Management
• Oversaw development of enterprise-level initiative including CM project plan, work
breakdown structure and organizational processes for CM identification, change
management and configuration control, status accounting and audits.

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• Orchestrated design, development and implementation of company system and
integration of CM organizational structure.
09/2004 - 02/2005 IT, APPTIS, Inc., Rockville, MD, US
CM Manager
• Initiated design and implementation of organizational processes upgrading
configuration management including launch of change control board (CCB).
• Played key role in achievement of CMM Level 2 and 3 Certifications working in
coordination with software quality assurance group.
• Facilitated in-depth configuration management training
09/2003 - 02/2004 IT, EIS, Inc., Alexandria, VA, US
CM Specialist III
• Developed CM policies and procedures including the CM plan and handbook in
support of applications serving the Food and Nutrition Service (FNS).
• Created problem tracking processes and tools ((CER/HEAT), assisted in design of
a new CM management development and tool suite (Rational Studio Analyst), and led
application migrations.
• Supported hard and soft copy FNS documentation library and source code using
PVCS.
05/2003 - 08/2003 IT Consulting, Allegro Consultants, Inc., Arlington, VA, US
CM Consultant
3 month contract position.
• Launched the installation of PVCS Tracker and Version Manager.
• Successfully developed CM plan and project plans for U.S. Air Force, 11 Wing
Financial Management System at The Pentagon.
02/2001 - 03/2003 IT function in a Health Insurance Company, CareFirst BlueCross
BlueShield, Washington, D.C., DC, US
CM Manager
• Initiated source code management (SCM) procedures to integrate new claims and
e-service applications into CM program for all Federal Employee Policy Operations
Center (FEPOC) IT division.
• Facilitated training for all end users.
• Directed team of eight Directors/Project Managers in acquisition of SCM tool
procurement.
 Integrated Oracle Database Support (Database Group) with CM tool acquisition
effort
• Aided/supported Software Engineering Process Group in deployment of SCM and
SQA test procedures.
• Spearheaded SCM process development supporting CMM L2 certification initiative.
1982 – 2001: Held various Configuration Management positions of
increasing complexity and responsibility at:
 Sperry Computer Systems 1982-1985, Air Force Phase IV Program
 BTG, Inc., 1985-1989, FAA National Airspace System (NAS) Improvement
Project, specifically supporting the Ground – to –Air Radar Office.
 Hadron Inc., 1989-1991, AWACS RSIP (Radar System Improvement Project

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 United States Patent and Trademark Office (USPTO), GS-13 Computer
Specialist in Configuration Management, 1991-1998
 Self Employed 1998-2000
Key Skills Software Process Reengineering, Configuration Management Analysis, Configuration
Control, Configuration Status Accounting & Audits, Release/Baseline Management, Source
Code Management (SCM), Capability Maturity Model Integration (CMMI) Level 2/3,
Rational Unified Process (RUP), Project Planning, Work Breakdown Structure (WBS),
Configuration Management Training/Documentation Development, Quality Assurance/User
Acceptance Testing (UAT), IT Infrastructure Library (ITIL)
Microsoft Windows, IBM OS/390, UNIX; Serena - Polytron Version Control System (PVCS)
Tracker & Version Manager, ChangeMan; IBM Rational ClearQuest/ClearCase, Microsoft -
Office Suite, Project, dBase III, Lotus Notes, WordPerfect; COBOL, Basic
Key Courses and
Training
EDUCATION
 The Catholic University of America, Washington, D.C.
Master of Science, Library Science, 1980
 Georgetown University, Washington, D.C.
Master of Arts, History, 1978
 Vassar College, Poughkeepsie, NY
Bachelor of Arts, 1976
Languages English Fluent
Spanish Fluent
French Basic
Other relevant information
Membership in
Professional
Organizations
Washington, D.C. Configuration Management Working Group
Member