Chandana Das has 19 years of experience in manual and automated software testing, specializing in GUI, functionality, performance, integration, system, and regression testing using both waterfall and agile methodologies. She has led teams of 4-11 testers on multiple projects concurrently in the financial, healthcare, and pharmaceutical industries. Currently, she is a Lead Quality Engineer at Capital One responsible for testing home loan origination and servicing applications.

1. CHANDANA DAS
231 Autumn Lane, Royersford, PA 19468
(610) 996-1381
Chandana1201@yahoo.com
SUMMARY
Accomplished Lead Quality Engineer/Senior QA Analyst with 19 years of Manual and
Automated testing experience in the financial, healthcare and pharmaceutical industries.
Effectively manage the testing effort on multiple projects concurrently and lead teams of
4-11 onsite, offsite & offshore resources with their day to day software testing activities.
Extensive experience with GUI, Functionality, Performance, Integration, System, User
Acceptance, End-to-End, Regression and Automation Testing in Waterfall and Agile
(Scrum) methodologies.
PROFESSIONAL EXPERIENCE
Capital One/ING Direct, Wilmington, DE Dec 2011 - Present
Lead Quality Engineer
• Responsible for planning, coordinating, and executing GUI, Functional,
Performance, System, User Acceptance and Front-end testing on Capital One’s
Home Loans Origination & Servicing applications using Transite, SASSy, IVR,
Mobile, Loan Processing applications.
• Perform extensive Backend testing using the PROFILE Banking Application suite
and other tools like SQL and SOAPUI.
• Perform Automation testing using Selenium Web Driver, VB Script and Tools
testing.
• Experience with JAVA , XML and UNIX to fix defects in Selenium while regression
testing using Selenium.
• Lead TDD (Test Driven Development), Functional, Integration, Performance,
Regression, and UAT Testing initiatives using Capital One’s Home Loans
Origination & Servicing applications using Agile Methodology.
• Build and manage the overall testing process for the testing team according to the
Agile Scrum methodology.
• Implement processes related to quality management, such as defect and issue
tracking, change management, risk assessment, version control, code migration
and execute test cases and scenarios, using Quality Center 11/HP ALM.
• Manage Test Strategy, Test Plan, Test Execution, Defect Management, UAT, etc.
on the Windows, Citrix & Profile platforms. Reported Testing matrix, daily status,
and other project-related reports to Project Management.
• Work closely with developers, project managers, internal and external Business
clients to review system designs, implementation test plans, and also test the
quality of software products. Work on estimation effort and other project
management activities to support Project Managers and Scrum masters.
• Work collaboratively across Home Loans Servicing team with Automation testing of
the Release Regression scripts using Selenium, HP ALM and HP QTP/UFP.
• Mentor Test Analysts across cross-functional teams.

2. GMAC Rescap, Fort Washington, PA Sept 2009 –
Nov 2011
Senior Quality Assurance Analyst/Consultant for Lending Services
• Led processes and performed Quality Assurance for new software development
systems and applications developed in PowerBuilder.
• Assisted the QTP development team with testing analysis and test case planning.
• Responsible for identifying and reviewing activities and deliverables critical to project
quality.
• Developed and executed Quality Management Plan, Review and Audit Plan.
• Responsible for informing, enabling, reviewing, and reporting on project performance.
• Served as mentor to new recruits and QA analysts.
• Developed and executed effective plans for quality management, review, and audit.
• Tracked and developed metrics for quality assurance.
• Extensively used SQL to create baseline test data for Structured Software Testing.
• Led planning, design, analysis, script development and execution efforts for effective
Performance testing.
• Ensured that standards and procedures are established and adhered to throughout
the Software Development Life Cycle for planned software changes.
• Ensured adherence to appropriate testing strategies, tools and methodologies.
Fiserv Inc, King of Prussia, PA April 2008 –
July 2009
Sr. QA Analyst for Automotive Lending and Credit application processing system.
• Analyzed requirements and designed and executed manual tests for the Automotive
Loan Originations System (LOS). This included credit and funding components,
starting from capturing credit applications and decisioning credit requests, through
booking contracts on the account servicing system.
• Sole supporter of backend Mainframe and Batch testing as well as frontend Web
Server testing using Oracle and DB2.
• Managed and coordinated test efforts for strategic partnerships with a variety of
dealer portals which allow credit applications to be submitted electronically via the
internet and decisioned in real-time, within microseconds.
• Effectively tracked progress of testing cycles and provided detailed analysis of
completed test cycles to management, as well as to satisfy audit requirements.
Allianz Life, Wayne, PA Feb 2007 –
March 2008

3. Senior QA Analyst providing testing analysis, script design and execution. This included
tracking defects, fixes and test results in VMS environment for testing their Fixed and
Variable Annuities, and Mutual Funds.
• Evaluated project requirements during planning and testing processes, adhering to
testing standards.
• Developed and executed test plans; analyzed output for accuracy and
completeness; coordinated evaluation of test outcomes with appropriate staff.
• Tracked metrics on defects, bug fixes and test results.
• Trained an offshore team of 5 Quality Assurance Analysts.
• Established, conducted and controlled testing scenarios and predictive outcomes.
• Ensured that product development and system modifications were thoroughly tested
against project specifications.
• Responsible for testing all Batch jobs in the VMS environment.
• Ensured compliance with Change Management requirements.
• Performed defect tracking and reporting, defect remediation, statement of quality
and client review in Mercury Quality Center.
• Prioritized the order of fixing defects found during project testing.
• Reported project status and progress of activity to Project Managers and
Department Managers.
• Prepared procedures and documentation according to the project process and
procedures.
Vanguard, Malvern, PA Oct 2005 – Dec 2006
Senior QA Analyst/ Consultant
• Actively involved in the entire project life cycle starting from planning, writing,
coordinating and executing system integration, performance, regression and
acceptance testing across multiple Agile environments for testing the CRM system
and Investment applications.
• Worked with project leaders, developers, and business partners to achieve highest
levels of quality through early and continuous participation throughout all phases of
the Software Life Cycle.
• Collaborated with Business Analysts to clarifying requirements and create test
scenarios. Helped create Business/ Systems Requirements in accordance with
effective SDLC practices.
• Developed Requirements Traceability Matrix in Rational Requisite Pro.
• Analyzed functional requirement specifications.
• Created and executed comprehensive test plans and scripts, and reported testing
status to management to ensure releases were delivered on time.
• Provided support for business partners by identifying root causes for issues
discovered during SAT testing.
• Took proactive ownership of the execution of test suites in order to find solutions to
problems that were identified, and issue documentation via exception tracking in
PVCS Tracker.
• Documented issues surrounding region availability in order to update appropriate
project team members.
• Monitored all project issues and exceptions through to final resolution ensuring
closure.

4. Fidelity Information Services (Sanchez Computer Associates), Malvern, PA 2003 – Sept
2005
• Sr. QA Analyst performing testing for clients like BNS (Bank of Nova Scotia) and
ING (ING Direct).
• Responsible for testing different modules for the various AMR (Annual Maintenance
Release) projects of the Profile Core Processing application.
• Led an offshore team of 5 members based in India to assist them with development
activities, code reviews and unit testing. Reviewed their test results, documentation
and progress, and gave status report to the Project Manager.
• Involved in a major migration of PowerBuilder and Mumps applications to Oracle
and Web, and assisted in Frontend and Backend testing using SQL and Web server
testing.
• Assisted the Automated Testing Team with their Performance and Regression
testing using LOADRUNNER and WINRUNNER.
• Developed Requirement and Functional design specification documents for several
projects.
• Provided day-to-day support for issues, documented and reviewed all issues that
were resolved.
• Produced accurate estimates for technical solutions.
• Used STARTEAM as document management software to check-in, check-out,
workflow, and version management from the repository that stores document
content, attributes, relationships, versions, renditions, formats, workflow, and
security.
• Involved in defect tracking and reporting, defect remediation, and prioritization of
defects to be fixed.
Sanchez Computer Associates, Malvern, PA 2001 -
2003
Programmer Analyst
• Involved in enhancement and defect resolution of Sanchez’s banking application
software using MUMPS, SQL, and PowerBuilder 9.
• Involved in the complete software development life cycle of the Core PROFILE
Banking Application suite starting from analysis of enhancement or defect using
STARTEAM (SCM tool) for software repository, to design, development, testing and
deployment of core banking products in LINUX platform using the CMMI process.
• Tracked defects in Trackwise for review and analysis.
• Responsible for coding, unit and integration testing, debugging and documentation.
Shared Medical Systems, Malvern, PA
1997 - 2001
Programmer Analyst, Systems Integration of Invision Group
• Customized and modified Online & Batch COBOL programs for hospitals.
• Acted as liaison between hospital personnel and development team to install their
clinical, financial, pharmacy and other applications.
• Involved in project planning, resource planning and providing technical leadership
during the phases of analysis, design, coding, testing and deployment.

5. • Worked extensively with MVS/TSO JCL, Procedures, Utilities and recovery
walkthrough.
• Worked extensively with OAS builder adhering to HL7 standardization.
• Responsible for Mainframe testing of all Online and Batch cycle jobs.
• Created unit test and system plans for custom software functionality. Worked with
OPENLink integration tools to connect to different systems. Logged onto client site
using IIN and SNI links.
• Provided Y2K support, which included analysis, coding, testing, packaging and
documentation.
Smith Kline Beecham Pharmaceuticals R & D, King of Prussia, PA 1996 - 1997
Conversion Programmer (Document Conversion and Processing, RDMS team)
• Converted and edited clinical research documents from MS Word to global template
using SGML.
• Transferred files and graphics in UNIX to shared directories.
• Performed configuration control of documents from the RDMS repository.
TECHNICAL SUMMARY
Functional Testing Tools Win Runner 7.0, Selenium, HP QTP/UFP, SOAPUI
Performance Testing Tool Load Runner 6.0,
Test Management Tools Quality Center 11/ HP ALM, Trackwise, PVCS Tracker,
Rational Requisite Pro
Operating Systems Windows NT/ 2000/XP, UNIX/LINUX, MVS/ESA, Windows
7
Software SQL Server 2008, PSL, Oracle 11g, PL/SQL Developer 9,
Microsoft Office Suite 2010
Hardware Wintel platform, IBM 370/390 Architecture, IBM 3090
Mainframe 3270
Programming Languages VB 6.0, HTML, XML, COBOL II, OS/JCL, Micro Focus
COBOL, DB2, CICS, C, C++, POWERBUILDER 9, JAVA,
.NET, JavaScript, J2EE,PHP, MUMPS.
EDUCATION
Penn State University
Diploma in Oracle 8
Computer Learning Centers Inc., Philadelphia
Diploma in Computer Programming: GPA 4.0

6. University of Calcutta, India
MS in Political Science