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PRSA


Content
March 27, 2013
@jonnew
#PRSARVA
“Content is king.”




Photo: Bill Gates @ the University of Waterloo by batmoo on Flickr
What about context?
Where they are

 How they reached your content

    What device they’re using

   What else is competing for
        their attention

What they know about you already

       What they expect
Context is mostly out
  of your control.
But you control your content.
We used to just call that
 “communications.”
To what end?


              Sharing content and information to educate,
                   grow and reward your enthusiasts




Photo: Guemes Island WA, rural road by Rose Braverman on Flickr
How?
•   Strategy
•   Plan
•   Content/Context
•   Promote
•   Report/Measure
Strategy
        •     Who are your enthusiasts?
        •     How can you reach them?
        •     How will you speak to them?
        •     How can you “grow” them?
        •     How can you engage with them?
        •     How will you reward them?



Photo: bullseye by emiliokuffer on Flickr
Let’s talk reward…
• Why reward?
  – So they come back
  – So they bring others
Plan
       • Where does it come from?
                – Do an audit, you may already have it
                – Pick six relevant sources
                – Do key word research
                – Original
                         • From you
                         • Your colleagues
                         • Your “clients”


Photo: A question and exclamation mark of jigsaw puzzle pieces by Horia Varlan on Flickr
Plan
• Create an editorial calendar
• Live by the “rule of percentages”
• Include others to break down the silos
  – In planning and execution
Content and Context.
Source: Google, The New Multi-screen World — http://www.google.com/think/research-studies/the-new-multi-screen-world-study.html
Source: Google, The New Multi-screen World — http://www.google.com/think/research-studies/the-new-multi-screen-world-study.html
Multi-screening
• What does this mean?
  – The content should be consistent
  – The content doesn’t have to be different
  – The content must be visual
  – The content must “break through”
Breaking through
•   Push yourself
•   Push others
•   Collaborate
•   Break down the silos
•   Visuals
•   Lots of visuals
Content
                        Posts
                        Links
Pictures, video, infographics
                    Webinars
               White papers
                     E-Books
                       And….
A PSA for….
The Blog
•   The tone
•   The strategy
•   Spread the writing around
•   One main post per week
•   Write it for them if you have to
•   Marry it to your website if you can
Promote
The world famous…
Review
Strategy
Plan
Content/context
Promote
• Report
Report
• Existing analytics…at least
• Measure
  – Quality of content
  – Quality of the process
  – Comments, likes, shares
  – What is working
    and what’s not
We still call it communications.

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Content Is King 3/27/13 #PRSARVA

  • 2. “Content is king.” Photo: Bill Gates @ the University of Waterloo by batmoo on Flickr
  • 4. Where they are How they reached your content What device they’re using What else is competing for their attention What they know about you already What they expect
  • 5. Context is mostly out of your control.
  • 6. But you control your content.
  • 7.
  • 8. We used to just call that “communications.”
  • 9.
  • 10. To what end? Sharing content and information to educate, grow and reward your enthusiasts Photo: Guemes Island WA, rural road by Rose Braverman on Flickr
  • 11. How? • Strategy • Plan • Content/Context • Promote • Report/Measure
  • 12. Strategy • Who are your enthusiasts? • How can you reach them? • How will you speak to them? • How can you “grow” them? • How can you engage with them? • How will you reward them? Photo: bullseye by emiliokuffer on Flickr
  • 13. Let’s talk reward… • Why reward? – So they come back – So they bring others
  • 14. Plan • Where does it come from? – Do an audit, you may already have it – Pick six relevant sources – Do key word research – Original • From you • Your colleagues • Your “clients” Photo: A question and exclamation mark of jigsaw puzzle pieces by Horia Varlan on Flickr
  • 15. Plan • Create an editorial calendar • Live by the “rule of percentages” • Include others to break down the silos – In planning and execution
  • 17. Source: Google, The New Multi-screen World — http://www.google.com/think/research-studies/the-new-multi-screen-world-study.html
  • 18. Source: Google, The New Multi-screen World — http://www.google.com/think/research-studies/the-new-multi-screen-world-study.html
  • 19. Multi-screening • What does this mean? – The content should be consistent – The content doesn’t have to be different – The content must be visual – The content must “break through”
  • 20. Breaking through • Push yourself • Push others • Collaborate • Break down the silos • Visuals • Lots of visuals
  • 21. Content Posts Links Pictures, video, infographics Webinars White papers E-Books And….
  • 23. The Blog • The tone • The strategy • Spread the writing around • One main post per week • Write it for them if you have to • Marry it to your website if you can
  • 27. Report • Existing analytics…at least • Measure – Quality of content – Quality of the process – Comments, likes, shares – What is working and what’s not
  • 28. We still call it communications.

Editor's Notes

  1. Add visuals