1. Michael Jones :: michaelajones09@gmail.com :: 314-267-0017 :: Page 1
MICHAEL JONES
956 Shadow Pine Dr. :: Fenton, MO 63026 :: michaelajones09@gmail.com :: Cell 314-267-0017
A dedicated and committed Biomed with excellent customer relations and troubleshooting skills.
Proven success in maintaining and monitoring infusion devices and ophthalmic lasers.
LASERS :: INFUSION PUMPS :: BMET II :: MANAGEMENT
SUMMARY OF QUALIFICATIONS
● Excelled as sole Biomed responsible for maintenance and monitoring of infusion devices over 19 area
hospitals.
● Ability to perform well as part of a team, building cooperative working relationships among management,
staff, physicians, and technicians.
● Biomed with the ability to prioritize workflow, resolve problems, and ensure accurate maintenance.
● Manage remediation teams of 3 technicians and a nurse on Plum A+ and LifeCare PCA projects.
PROFESSIONAL EXPERIENCE
Biomedical Technician II March 2016-Present
Mercy Hospital St. Louis, Mo
Mercy extends the healing ministry of Jesus by improving the health of our communities, with an emphasis
on the poor and underserved.
• Providing inventory control, repairs and maintenance as well as ensuring a safe and effective environment
for patients on High/Low-Risk medical equipment.
• Perform inventory assessment/audits, scheduled/preventive maintenance, and provide remedial corrective
maintenance according to hospital policies/procedures and industry-recognized standards
• Maintains documentation of all service events, performance tests and corrective maintenance that has been
performed on all clinical equipment technology types, including life support, monitoring, diagnostic,
therapeutic and general clinical (Biomedical Patient Care) devices.
• Participates in and assists with development of departmental and hospital based continuous quality
improvement initiatives.
• Performs major preventative maintenance/safety tests/calibration for equipment.
• Completes all necessary record keeping for work orders received and/or finished.
• Orders parts and maintains supplies necessary for the servicing of medical equipment.
• Works independently on repairs, safety testing and preventive maintenance (PM) of general clinical
equipment.
• Displays competency related to the use of service and repair manuals including understanding of operating
instruction, service diagrams, flow charts and schematics.
• Demonstrates competency related to the use of testing equipment use in maintenance and troubleshooting of
clinical equipment.

2. Michael Jones :: michaelajones09@gmail.com :: 314-267-0017 :: Page 2
Regional Field Service Engineer/FSE/Biomed February 2010-March 2016
HOSPIRA-PFIZER St. Louis, Mo
We will be recognized for meeting the diverse medical needs of patients in Emerging Markets around the
world in an innovative, socially responsible and commercially visible manner. Advancing Wellness…Through
the Right People and the Right Products.
• Installed, inspected, calibrated, modified, tested, and repaired medical device technology for hospitals in St.
Louis and surrounding communities.
• Project Manager for St. Louis area during FDA remediation.
• Responsible for implementing the FDA upgrade for the A + Plum, A+3 Plum, and LifeCare PCA IV pump.
• Accurate reporting of all deficiencies to Hospira and removal of unsafe products from clinical setting.
• Excellent understanding of regulatory requirements of healthcare governing agencies including FDA and
Joint Commission.
• Held training classes for in house biomedical staff on use, operation, and repair of IV pump inventory.
• Responsible for set up and tear down of the work site in hospitals around the country.
• Oversee maintenance of pump fleet and troubleshooting in field.
• Responsible for implementation of new devices at customer sites.
• Responsible for coordinating the travel and hospital arrangements for my remediation team.
• Provide software support for Mednet point of care interface system.
• Order sufficient parts to allow full remediation and broken pumps to be fixed in the field.
• Managed 4 technicians and 2 nurses.
• Responsible for maintaining positive relationship with hospital maintenance departments to facilitate proper
conditions for the safety of patients and staff.
• Wrote daily service reports on all repaired equipment and submitted on daily basis to FDA.
• Document all remediation required for FDA.
• Maintained perfect driving record for use of company car.
• Mentored 3 Biomeds that were later hired by the company – a proud personal accomplishment.
• Submitted daily, weekly, and monthly reports accurately and on time.
• Awarded for highest earning FSE in extended warranty sales twice.
• Responsible for territory budget and accounting reported to regulatory committees.
Laser Field Engineer June 2008 – Jan 2010

3. Michael Jones :: michaelajones09@gmail.com :: 314-267-0017 :: Page 3
ZIEMER LASER/TELSAR ALTON, IL
Our vision is to maintain a customer service and applications support that demonstrates our eagerness to
give our best as a company and as individuals in terms of responsiveness to customer needs and requests.
● Proven success in the repair and maintenance of lasers to manufacturer’s specifications.
● Available on call 24/7 to answer questions and to provide emergency service to the facilities via medical
answering service.
● Updated systems software and hardware on site.
● Traveled three to five days weekly across United Stated and Canada maintaining accurate expense reporting.
● Performed maintenance protocols unsupervised in field.
● Maintained strong relationships with clinical staff and doctors.
● Installed complete laser systems from start to finish.
● Adaptable and energetic in performing job duties and responsibilities. Proud of accomplishments and patient
outcomes.
● High commitment and enthusiasm when serving patients and staff.
● Monitored use of equipment during surgery to ensure proper operation and success.
● Trained clinical staff in the disinfection of sensitive laser delivery systems and in policies and procedures.
● Required to work effectively in clean room/surgery atmosphere.
● High degree of independent judgment and ability to work and plan accordingly.
● Document, review, and remove any unsafe medical equipment from operation.
● Completed field service reports for each call as well as audited facility systems and reported results to
appointed committee for review.
ELECTRONICS TECHNICIAN August 2005 - Dec 2007
UNITED STATES NAVY Mayport, Florida
The mission of the Navy is to maintain, train and equip combat-ready Naval forces capable of winning
wars, deterring aggression and maintaining freedom of the seas.
● Expert experienced technician trained in installing, maintaining, servicing, and repairing radar equipment.
● Read blueprints and interpreted schematics for wiring of new equipment, new additions, and repairs.
● Used a variety of tools and equipment.
● Performed troubleshooting functions.
● Performed repairs under stress.
● Performed comprehensive services in installing, maintaining, and repairing radar equipment.
● Prepared preventative maintenance schedules.
● Nominated for Sailor of the Quarter representing Combat Systems Engineering.
● Maintained parts inventory.
● Negotiated and purchased up to sixty thousand dollars of new electrical inventory.
● Trained four apprentices on electrical maintenance procedures.
● Top security clearance.
References
o Reference information provided upon request.
EDUCATION
ST. PIUS X HIGH SCHOOL Crystal City, MO

4. Michael Jones :: michaelajones09@gmail.com :: 314-267-0017 :: Page 4
High School Diploma
GRADUATE, SERVICE SCHOOL COMMAND, ELECTRONIC TECHNICIAN
COMPLETED NAVY TRAINING COURSES IN BASIC ELECTRONICS, AC AND DC CIRCUITS,
ELECTRONIC INSTRUMENTATION, RADAR SET MAINTENANCE, AND RELATED SUBJECTS. Great Lakes, IL
PLATFORMS AND TOOLS
● SOFTWARE: MICROSOFT OFFICE (WORD, EXCEL, POWERPOINT, PROJECT)
● OPERATING SYSTEMS: WINDOWS (2000/XP/VISTA/7/10)
MECHANICAL
● MULTIMETERS, FLOW GAUGES, FLOW METERS, HAND TOOLS, OSCILLOSCOPE, FIBER OPTIC, POWER METERS