John Setford is an experienced warehouse manager and team leader seeking a new role. He has over 15 years of experience implementing strategies to improve warehouse operations and achieve targets. Currently a First Line Manager at DHL JLR, he previously held management roles at DHL Supply Chain for NHS and Sainsbury's. He is qualified in warehouse storage and distribution and holds various licenses.

1. Curriculum Vitae
John Setford
60 Morning Star Road, Daventry, Northamptonshire, NN11 9AA
07938815667
Personal Statement:
I am an extremely experienced manager and team player. I have a proven track record
of implementing and achieving high standards where new starting contracts are
concerned. I have been a key part of many teams changing the lay-outs of the
warehouse and making the flow better and increase pick and putaway rates, I could
bring those skills to your business and achieve real targets and help maintain and
improve standards.
I am a fully qualified Racking Inspector and Repairer to national SESS levels.
I have completed an NVQ Level 2 in Warehouse Storage and Distribution with the hope
to start a Degree in Warehouse Management through the Open University as well as
looking to start doing my PMP, prince 2 and six sigma .
I have held a very strong list of licenses during my time with DHL so understand how the
operation works. These include; Reach Truck, Counter Balance, Roller Truck, LLOP,
Pallet Stacker, Sissor Lift, Cherry Picker, PPT, VNA and Fork Lift Truck.
Employment:
Title: First Line Manager (FLM)
Company Name: DHL JLR
Location: Fradley Park
Dates of Employment: September 2014-Present
I am Mat Flow, inventory and Admin First Line Manager, I have a team of 6 people, on a
daily bases I need to ensure that the stock is corect labbeled in the correct location and
complyes with SMF. My team and I ensure that we are sending the stock that is needed
over to plant where it is then taken to the line, so we need to make sure that we are
sending what the customer want’s and in a timely manner.
I also have to ensure that we follow process and FIFO is being adheared to as this
could cause problems on the line if there was evry a part re-call. I have to make sure
that we are running the Metrics and checking anything that’s in pending, overflow ,
wrong lcation and any parts that have been in the warehouse for more than 7 days.
I also look at the planning of the warehouse to see if there is anyway we can change the
layout to make the flow better. If there are any coin changes I need to make sure that all
the revelent people are aware and we do not send the new level before it has gone live.
On the goods in side of my job I need to make sure that we are booking in stock on to
the system correct and in a timely manner to ensure that we do not slow the operation
down and get any parts that are needed over on the line booked in and sent as fast as
we can, but not loseing sight of following the process thats in place.
In my time at Fradley I have built up a good working relationship with the analyst making

2. sure that if there are any parts that are needed as an urgent are fast tracked over, Also
informing them of and shortages on any of the delivers we may have.
Title: First Line Manager (FLM)
Company Name: DHL Supply Chain, NHS
Location: Rugby
Dates of Employment: January2012-September 2014
I was the goods in and CDT manager, I have a team of 21 people that report to me. I
manage K.P.I during the shift and take necessary action where required (training,
rotation and low performance). I also planed the shift and looked after all the holidays for
the night shift for RDC. I am responsbil for do my teams PDR’s investigations accident
packs and making sure all thier details are up to date. I have one on ones with my team
once a month (operation dependent) to see what training they may want and if there is
and problems they have come accross and if there is anything I can do to help them.
Title: First Line Manager (FLM)
Company Name: DHL Supply Chain, Sainsbury's Contract
Location: Worcester
Dates of Employment: July 2011 – January2012
Type: Temporary Contract (Christmas Stock)
I had a strong team of approximately 90 people. I had 4 Team Leaders who report to me.
I manage K.P.I during the shift and take necessary action where required (training,
rotation and low performance).
I maintain Health and Safety and S.O.P's by chairing the H&S Committee and making
sure rules are adhered to by everyone on site but also take corrective action where
necessary. I also head team briefs at the start of the shift and explain to the team what
roles they will be performing, it also gives the team an opportunity to talk to me and ask
any questions relevent to the day ahead. I hold 'one to one's' and promote a rotational
system, when the operation allows, to give the colleagues fair access to different roles
within the operation.
It is important on site to have open communication with other departments so
operational needs can be met by re-deployment if necessary.
Title: Health and Safety Administrator
Company Name: DHL JD Wetherspoons
Location: Daventry
Dates of Employment: January 2010 - January 2012
I was responsible for making sure that any accidents that occurred on site were
documented correctly, using the 'accident packs' and then recorded on the SHE Portal
and the local spreadsheets. I made sure that management tasks and audits were carried
out correctly and if they have not been, it was my responsibility to chase them up. I was
involved with the general audits that are carried out around the site, including, fire
extinguishers, fire exits, tables, lights, 'spill' kits, racking and first aid boxes among
others. I checked each unit and the information I collected was logged onto
spreadsheets and then I organised any necessary repairs or the appropriate contractors

3. to carry out said repairs. It was part of my job to liase with senior management and when
the Health and Safety Manager is not on site, I stepped up to her role.
Title: Inventory Controller, Warehouse Management System Superuser
Company Name: DHL Hewlett Packard
Location: Lutterworth
Dates of Employment: 2009 - January 2010
During my time at HP, I was directly responsible for making sure that products were
booked into the warehouse correctly. I also had to write a daily report which included
everything that entered and left the warehouse, any reported losses, shortages and
damages. The report was sent to Senior Management including the HP Account
Manager for the UK and the client. I was the driving force behind the 1st stock check at
the Lutterworth depot and we achieved a 99.96% accuracy rate, which is still standing as
the highest accuracy rate for any HP start up in Europe.
Title: Senior Warehouse Operative
Company Name: DHL
Location: Cherwell Campus, Banbury
Dates of Employment: 2006 - 2009
I had many roles within Banbury, however, the most recent of all was the head of Goods
In for Boehringer Ingelheim. I was asked to implement systems to make the operation
more successful. I also broadened that objective to include the whole of the contract and
operation. I submitted plans to reconfigure the racking and location of fast moving stock,
so as to optimise space and picking rates.
Education:
DHL, Cherwell Campus
Course Title: NVQ Level 2 in Warehouse Storage and Distribution
Daventry College
Course Title: BTEC National Diploma in Sports and Exercise Science
Magdalen College School, Brackley
GCSE Maths
GCSE Double Science
GCSE English
GCSE P.E.
GCSE Geography
GCSE R.E.
GCSE I.T.
Personal Interests:
My hobbies include, 10 pin bowling, fishing and golf. I bowl as part of a team in a league
and we regularly take part in competitons. I enjoy being out and about going for walks
and bike rides with my 3 daughters.
References:

4. Upon request.