2. JOHARI WINDOW
• A model known as the Johari Window illustrates the process of
giving and receiving feedback. Psychologists Joseph Luft and
Harry Ingham developed the window for their group process
program. There are four quadrants or areas of Johari window.
Each area contain a specific information.
• • The first area is known as “Arena” which is also called
“public area”. This area contains the information that person
know about himself and also known by others.
• • The second area, “Blind spot”, contains information that
person does not know about himself but of which the group may
know.
• • The third area is “Facade or Hidden area”, contains
information that the person knows about himself but the group
dos no know.
• • The fourth and the last area is “unknown area”, contains
the information neither person nor the group knows about
himself.
3. Individual goals within a group:
• In a small group, each member can work toward
an individual goal as well as the group's goal.
For example, let's say that your goal is to
decrease the size of your Blind Spot. The size of
the Arena and Facade panes will increase as the
size of the Blind Spot and Unknown panes
decreases. If you solicit feedback consistently
and remain receptive to that feedback, the size
of your Blind Spot will decrease.
• For example, when individual and other group
know about his characteristics such as
dependent or independent, observant, intelligent
etc.
4. The Large Facade Window -
The Interviewer
• Window number two suggests a person who
characteristically participates by asking questions
but not giving information or feedback. You may
respond to the group norm to maintain a
reasonable level of participation by asking for
information.
• In this window the size of hidden area will increase
and other areas will decrease. The therapists tries
to explore the parts of an individual personality
about which he knows but other group does not
know. For example, he is reflective, sensitive etc.
5. The Blind Spot Window - Bull-
in-the-China Shop
• Window number three suggests a person who
characteristically participates primarily by giving
feedback but soliciting very little. If you are in this
window, you tell the group what you think of them, how
you feel about what is going on in the group, and where
you stand on group issues. As a consequence, you do
not know how you are coming across to other people or
what impact you have on others.
• The therapist also help the client to explore the blind
areas of his personality such as accepting, caring,
helpful, fearful, possessive, assertiveness etc. At this
stage the blind area become larger and other become
smaller.
6. The Unknown Window - The Turtle
• The fourth window suggests a person who characteristically
participates by observing. If you are in this window, you do not
know much about yourself, nor does the group know much
about you. You may be the silent member in the group who
neither gives nor asks for feedback. The "soliciting" and
"giving feedback" arrows are very short. You are the mystery
person. You appear to have a shell around you, insulating you
from other group members. The examples of unknown area
are indifferent behavior, non-communicative, withdrawn, no
impatience to interpersonal relationships.
• The goal of soliciting feedback and self-disclosure or giving
feedback is to move information from the Blind Spot and the
Facade into the Arena, where everyone accesses it. The
process of giving and receiving feedback moves new
information from the Unknown into the Arena. The person
gain insight and inspiration from these experiences.
7. Public
Arena
Open
Blind (spot)
Bad Breath
Salad Teeth
Hidden
Avoided
Private
Unknown
Unconscious
JOHARI Window: An Interpersonal
Communications Model
KNOWN TO ME UNKNOWN TO ME
KNOWN
TO
OTHERS
UNKNOWN
TO
OTHERS
8. Public
Arena
Open
Blind (spot)
Bad Breath
Salad Teeth
Hidden
Avoided
Private
Unknown
Unconscious
When you share about yourself or
self-disclose:
KNOWN TO ME UNKNOWN TO ME
KNOWN
TO
OTHERS
UNKNOWN
TO
OTHERS
9. Public
Arena
Open
Blind (spot)
Bad Breath
Salad Teeth
Hidden
Avoided
Private
Unknown
Unconscious
When you solicit or receive feedback:
KNOWN TO ME UNKNOWN TO ME
KNOWN
TO
OTHERS
UNKNOWN
TO
OTHERS
10. Public
Arena
Open
Blind (spot)
Bad Breath
Salad Teeth
Hidden
Avoided
Private
Unknown
Unconscious
When you solicit or receive feedback and
self-disclose:
KNOWN TO ME UNKNOWN TO ME
KNOWN
TO
OTHERS
UNKNOWN
TO
OTHERS
14. Public
Arena
Open
Blind (spot)
Bad Breath
Salad Teeth
Hidden
Avoided
Private
Unknown
Unconscious
JOHARI Window: Bull-in-a-China Shop
KNOWN TO ME UNKNOWN TO ME
KNOWN
TO
OTHERS
UNKNOWN
TO
OTHERS
Personal Mastery: The heart of this discipline is about cultivating a clear sense of the results we want to achieve as individuals and as groups & organizations. And it engages the use of self.
When we reference the Core theory of success, we’re reminded that the quality of our results flows from the quality of our relationships.
One element that contributes to the quality of our relationships is how we communicate with each other – how we share information about ourselves in authentic way.
The JoHari is one model for characterizing this communication and sharing.
Invite you to take time to reflect on how you might practice giving and receiving feedback and engaging in self-disclosure. This chart is for yourself
