1) The document discusses the various roles and responsibilities of a secretary, including handling guests and customers, arranging meetings, managing petty cash, and arranging business trips. 2) In handling guests and customers, secretaries must provide excellent customer service, understand customers' needs, and maintain a pleasant and professional attitude. 3) When arranging meetings, secretaries must consider the purpose, participants, agenda, and logistics of the meeting. Meeting types include formal/informal, solution-focused, and based on frequency. 4) Petty cash refers to a small fund kept for small purchases that do not require formal procedures. Secretaries must safeguard petty cash and document all transactions. 5) Arranging business

1. Present By :
Ceny Yuliani
SMK IBNU KHALDUN
Balikpapan
Kalimantan Timur
JOB OF SECRETARY

2. Job of Secretary, etc :
Handling Guest and Costumer
Arranging Meeting
Petty Cash
Arranging Business Trip

3. Handling Guest and
Costumer
A. Meaning of Handling Guest and Costumer
connectivity with handling, there two term is
handle and service.
The meaning of handle is to help prepared or
handle what someone need.
The meaning of service is tried to serve what
people need.

4. B. The Purpose of Handling
Guest and Costumer
To give service can
fill and satisfy the
costumer.

5. C. Something must be attention in
handling guest and costumer
1. The concept previously guest and costumer business.
2. The service with pleasure
3. The culture excellent service
4. Attitude excellent service
5. Personal touch excellent service
6. Excellent service with rate personal
7. Rate quality service

6. Arranging Meeting
A. Meaning of Meeting and The Purpose Of Meeting
1. Meaning of Meeting
A device group communication, was identified
face to face and so important.
2. The purpose Meeting
To finding the solution of problem and to tell
information, command, and statement.

7. B. Kind of Meeting
a. Based on The Purpose
1. Explaination Meeting
2. Solution of Problem Meeting
3. Discuss Meeting
b. Based on Characteristic
1. Formal Meeting
2. Informal Meeting
3. Opened Meeting
4. Closed Meeting
a. Based on Duration
1. Weekend Meeting
2. Monthly Meeting
3. Semester Meeting
4. Year Meeting
b. Based on Frequency
1. Routine Meeting
2. Incident Meeting

8. C. The Element of Meeting
a) The purpose of meeting
b) The problem
c) The Leader of meeting
d) The participant of meeting
e) The function paticipant
f) Media of meeting

9. PETTY CASH
Definition of Petty Cash is :
A small fund of cash kept on hand for purchases or
reimbursement too small to be worth submitting to
the more rigorous purchases and reimbursement
procedures of a company or institution.
Petty cash funds must be safeguarded and
documented to ensure that thefts don’t occur. Often a
custodian for the fund is appointed who is held
responsible for any short fall o lack of
documentation of petty cash.

10. Arranging Business Trip
A. The Meaning of Business Trip
a trip by the leader company include of assignment office to
handle fitality of company.
B. The Profit of Business Trip
a. To make closer between costumer and colleague
b. More relantionship with colleague and costumer
c. To introducting a new product from a company
d. To expending marketing area

11. C. To Prepare Business Trip Document
Business trip document is documents have
been condition and content information need
when business trip.
Business Trip Document, etc :
1. Passport
2. Visa
3. Yellow Card
4. Fiskal
5. Exit Permit

12. THANK YOU FOR
YOUR ATTENTION