[GROUP 2] - CC02 - WORKSHOP ANSWER.pptx
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This document discusses business communication and provides 7Cs of effective communication. It defines business communication as the transmission of information within an organization through verbal or non-verbal language to effectively understand partners' ideas and improve company performance. It then outlines 7Cs of effective communication: courtesy, conciseness, completeness, concreteness, coherence, clarity, and correctness. Examples are provided for each C. The document concludes that clear communication is important to ensure the listener understands the message correctly.
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The document discusses the 7 C's of effective communication and the 4 S's of effective business communication. The 7 C's are: Completeness, Conciseness, Clarity, Correctness, Concreteness, Consideration, and Courtesy. They provide guidelines for choosing content and presentation style adapted to the message's purpose and recipient. The 4 S's are: Shortness, Simplicity, Strength, and Sincerity. An understanding of both models is important for effective communication. The document also discusses channels of communication, both formal and informal, and provides examples.
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Internal communication refers to communication within an organization between employees, while external communication is between an organization and outside parties like customers, suppliers, and investors. There are seven C's of effective business communication: correctness, clarity, conciseness, completeness, consideration, concreteness, and courtesy. Communication is essential for organizations as it allows for the exchange of information, ideas, plans, and agreements needed to conduct business operations and sales.
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Internal communication refers to communication within an organization between employees, while external communication is between an organization and outside parties like customers, suppliers, and investors. There are seven C's of effective business communication: correctness, clarity, conciseness, completeness, consideration, concreteness, and courtesy. Communication is essential for organizations as it allows for the exchange of information, ideas, plans, and agreements needed to conduct business operations and sales.
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Effective communication is essential in every aspect of life, whether in personal relationships, business, education, or any other field. The 7 Cs of effective communication provide a framework that can help ensure messages are clearly understood and achieve their intended purpose. These principles are:
Clarity
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Clarity is the cornerstone of effective communication. It involves conveying messages in a straightforward and unambiguous manner. When a message is clear, the receiver easily understands the sender’s intent without confusion.
Achieving Clarity:
Simple Language: Use straightforward language and avoid jargon or technical terms unless the audience is familiar with them. Simple words are often more effective in delivering a clear message.
Specificity: Be specific rather than general. Instead of saying "soon," provide a specific time frame, like "by Friday at noon."
Purposeful Content: Know the purpose of your communication and ensure that your message sticks to it. Avoid unnecessary information that could cloud the main message.
For example, instead of saying, "We need to improve our process soon," a clearer message would be, "We need to streamline our customer service process by reducing response time to under 24 hours by the end of this quarter."
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Conciseness means being brief and to the point without sacrificing essential information. Concise communication saves time and enhances understanding.
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Avoid Redundancy: Eliminate words and phrases that do not add value to the message. For instance, instead of saying "absolutely essential," just say "essential."
Direct Sentences: Use direct and short sentences. Instead of "Due to the fact that," say "Because."
Focused Content: Stick to the main point and avoid digressions. Ensure every sentence contributes to the purpose of the communication.
For example, instead of a lengthy email explaining multiple aspects of a project, a concise message might be, "Please send the final draft of the report by Monday. Let's discuss the remaining sections during our meeting on Tuesday."
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- Paragraph 2: Highlight relevant qualifications and experience
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永久可查学历认证【微信：A575476】【(QMUE毕业证书)英国爱丁堡玛格丽特女王大学毕业证成绩单Offer】【微信：A575476】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可
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三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
Cover Story - China's Investment Leader - Dr. Alyce SU
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
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Effective communication is essential in every aspect of life, whether in personal relationships, business, education, or any other field. The 7 Cs of effective communication provide a framework that can help ensure messages are clearly understood and achieve their intended purpose. These principles are:
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Bba101
The document provides information about a BBA course at DRIVE Winter 2013, including details of 4 subjects, questions related to those subjects, and sample answers for 3 of the questions.
The first question asks about the process of communication and the role of communication in business. The second question asks about the importance of business letters and the differences between personal and business letters. The third question asks about principles of effective writing and techniques to improve writing skills. The fourth question asks about the groundwork needed for an effective presentation and how verbal, vocal, and visual components impact a presentation.
In under 3 sentences, the document provides an overview of course information and questions for 4 subjects in a BBA program, along with sample answers
Business correspondence
Here are the key parts of an application letter:
- Heading (return address) or letterhead
- Date
- Inside address (name and title of contact person)
- Salutation (Dear [Contact Name])
- Paragraph 1: State the purpose and how you learned of the position
- Paragraph 2: Highlight relevant qualifications and experience
- Paragraph 3: Emphasize what value you can provide the company
- Paragraph 4: Request an interview and provide contact information
- Complimentary close (Sincerely, etc.)
- Signature
- Typed name
The letter should be 3-4 paragraphs highlighting your interest in the role, relevant qualifications, and requesting next steps like an interview
Business correspondence
Here are the key parts of an application letter:
- Heading (return address) or letterhead
- Date
- Inside address (name and title of contact person)
- Salutation (Dear [Contact Name])
- Paragraph 1: State the purpose and how you learned of the position
- Paragraph 2: Highlight relevant qualifications and experience
- Paragraph 3: Emphasize what value you can provide the company
- Paragraph 4: Request an interview and provide contact information
- Complimentary close (Sincerely, etc.)
- Signature
- Typed name
The letter should be 3-4 paragraphs highlighting your interest in the role, relevant qualifications, and requesting next steps like an interview
Bus-com-ppt-final
The presentation covered business communication, including chapters on communication in the workplace, word adaptation and selection, and the writing process for business messages. The chapters discussed the importance of communication, different forms of communication, factors that affect communication, and strategies for effective writing. Specific topics included communication styles, the business communication process, problem solving, selecting words, formatting letters and emails, and writing direct messages, requests, responses, and claims in a clear and courteous manner.
Introduction to Communication (3).ppt
This document provides an introduction to communication, including its definition, aspects, importance, forms, and types. Some key points:
- Communication is defined as the exchange of information between two or more people through various forms and channels. It allows for the sharing of facts, ideas, opinions, and emotions.
- There are various aspects and forms of communication, including verbal (oral and written) and non-verbal communication. Effective communication relies on both verbal and non-verbal elements.
- Communication is important for exchanging information, providing feedback, influencing others, and achieving organizational goals. It can be formal, following defined channels, or informal through casual discussions.
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【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可
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→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
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[GROUP 2] - CC02 - WORKSHOP ANSWER.pptx
- 1. Business Communication Group 2 - Cuttest girls
- 2. Table of contents What is BC? 01 Why we need to learn BC? 02 7Cs of Effective communication 03 Conclusions 04
- 5. Business Communications Communication Non-verbal Verbal Business communication is the transmission of information within organization, company, institution through verbal or non-verbal language. → Understand partners idea effectively → Improve company’s perfomances
- 6. 7Cs of effective communication
- 7. Courtesy politeness that people can usually be expected to show Ex: Minion shows his courtesy to say good bye when he left
- 8. Take it short Conciseness Keep it clear People usually tend to write 4 sentences in a place where they could have finished with 2 sentences. To the point
- 9. Meaning : all information audience needs and no neccessary information is missed Example: in any messages we should mention time or the schedule when we want to have a meeting with recipent. Completeness
- 10. Meaning : While communicating one should be very specific. It is about being specific and definite rather than general. Example: “Hilltop Resort is the jewel of the western hills. Take a break from your work. Escape from life’s chaos and stress. Relax and rejuvenate yourself at Hilltop. Go back fresh and energized!” Concreteteness
- 11. Meaning : Your message needs to have a logical flow Example: Dear Nam, Thanks for submitting the industry report. Finn will give you some feedback on it. You will be receiving an email from him with detailed comments. Regards Shirley Cọherent
- 12. Clear communication clear communication: what ever we are going to say to others should be clear enough as the listener could get it correctly. clear communication includes pronunciation and the facts that we are going to tell should also be perfect.
- 13. Meaning : Correctness means the accuracy of thoughts, figures, and words. Bad Example: Dear David, Further to our conservation today, I am attaching the plan for the first stage of the project. Hope the one weak deadline is okay with you and your team. Regards Sally Correctness
- 14. Example clear communication catch audience’s attention Online Session - Introduction to Leadership Fundamentals" "New Healthcare Policy for All Employees" "Thank you for purchasing the PRODUCT" Short, scpecific and easy to understand