SlideShare a Scribd company logo
> INFORMATIONAL LIVES OF THE POOR:
AN EXPLORATORY STUDY IN THREE MEXICAN COMMUNITIES
JUDITH MARISCAL & MARÍA ANGÉLICA MARTÍNEZ
September 26, 2013
> OBJETIVES
We seek to understand how the poor obtain, share and use ICT
on their everyday life –what we call the informational lives of
the poor.
>2
Using “before and after” studies we attempt to identify and
understand mechanisms through which ICT (and broadband,
in particular), may have an impact on poverty alleviation
>1
> METHODOLOGY
Does ICT access enhance the capabilities/assets of members
of low- income communities?
>2
How the adoption of broadband and other ICTs (or lack of)
changes the pattern of information seeking? Can these changes
be tied to development outcomes?
>1
RESEARCH QUESTIONS:
BROADBAND
ACCESS
NO
YES
Las Margaritas
Fixed
broadband
Mobile
broadband
Shared public access
Local Mobile Network
M-Banking
Access through Tablets
with 3G (personal,
ubiquitous and
continuous)
SANTIAGO NUYOÓ
SAN MIGUEL DE
ALLENDE:
-CRUZ DEL PALMAR
-LOS TORRES
-ESTANCIA DEL CANAL
> INTERVENTION
> LAS MARGARITAS
. Agency: TOA (NGO)
. No ICT Intervention
. Access to: Radio, TV, Community
shared telephone (sat)
> Community Center (library and
computer with no connectivity)
> Productive community activity:
Cooperative “Flor del Desierto”
> SANTIAGO NUYOÓ
. Agency: Telecomm (public entity)
. Intervention: Mobile local access and M-
Banking
. Access to: Radio, TV, lSat and Telecentre
(restricted)
> Telecomm provided satellite
connection with local mobile network
and financial services. NGO offered
financial and digital training.
> SAN MIGUEL DE ALLENDE
. DIRSI, introduced by NGO Jóvenes .
Adelante to the community.
. Intervention: Provision of 3G Tablets,
donated by Nextel.
. Access to: Radio, TV, and mobile broadband
> Tablets were given to 3
undergraduate students, who were
responsible of teaching their family
members. Searching techniques and
instruction strategies were provided
by DIRSI.
The prevailing idea is that those who can reap the most
benefits from ICTs are children and youth. High expectations
are placed on having kids learn how to use the Internet; it is
perceived as a key instrument for social mobility through
education.
>2
People have preconceptions about the potential benefits of
Internet use: regardless of its availability.>1
INITIAL OBSERVATIONS:
> RESULTS
“Learning by doing” and “Leaning by watching” enables
populations at the BOP to develop new skills, to engage in new
practices and to find useful applications for old and new
abilities and interests.
>2
The role of infomediaries allows permanent communication with
primary social ties, and results in contacts with institutions,
service providers and authorities.
>1
IMPACT ON HUMAN CAPITAL:
> RESULTS
In terms of skills, the impact of ICTs does not imply a direct, immediate link
between increased access and improved livelihoods; the positive impact on
human capital requires effective training process.
>
> IMPACT ON HUMAN CAPITAL
Santiago de Nuyoó:
Banamex Foundation>1
“Even I said I´d never learn… I could
not even imagine having a phone in
my hand… and I learned to dial and
text and now I say, that´s good. I can
also send payments, not many
because we don´t spend much but
there are some.” [Interview, Agustina,
47, housewife Nuyoo, 25/10/2012]
San Miguel de Allende:
Immediate Family>2
“I asked her what she wanted to find
out about and she mentioned several
things, including about breast cancer.
She said she was always been curious
to find out what is and what causes
it.” [Diary, Leontina, 23, grant holder,
San Miguel, 27/03/2012]
CRUCIAL ROLE OF INFOMEDIARIES
Family members as infomediaries: contributed in creating
conditions for the most vulnerable social groups to feel trust,
confidence, empowerment.
>1
IMPACT ON SOCIAL CAPITAL:
> RESULTS
“I though this was only for those who are young. ‘We are here in the kitchen and looking
for something to eat, but when they taught me, I realized that I can learn. I liked it
because I can see things I told my neighbor: -I can do things now. I was pleased to brag
about it.” [Interview, Omar´s mother, 43, San Miguel, 04/04/2013].
>
> RESULTS
Las Margaritas>1
Lack of ICT access generates negative Social
Capital as the community trusted a gatekeeper.
> One of the community members centralizes all
the public information and functions as a true
gatekeeper, filtering the news that deserves to be
disseminated and concentrating knowledge about
subsidies and social benefits.
San Miguel de Allende>2
Grant holder´s skills and ability to connect to the
Internet, in San Miguel, changed the communication
and power relations. Government officials approach
grant holders to access, process, generate and
convey key information.
“Now, [with the tablet] it will be easier for me
when my delegate calls me to help write e-mails or
whatever. [As] I´m the only one in the town who
knows how to use the internet, [that] is an
advantage” [Interview, Isela, 23, grant holder, San
Miguel, 24/03/2013]
IMPACT ON SOCIAL CAPITAL: ELIMINATION OF GATEKEEPERS
Adopting broadband may strengthen social capital and political participation>
One of the main benefits of access to ICTs is
obtaining information may create business
opportunities and reduce transactions costs.
> LAS MARGARITAS
Cooperative Flor del Desierto products are available
in websites created by NGO, but members of the
community cannot access the web page.
“We need to be taught to use the computer and the Internet; they say that we can talk outsiders.”
[Interview, Ángeles, 52, member of Flor del Desierto Cooperative, Las Margaritas, 07/09/2012].
> RESULTS
IMPACT ON FINANCIAL CAPITAL > Cooperative Flor del Desierto products
> RESULTS
IMPACT ON FINANCIAL CAPITAL
> SAN MIGUEL DE ALLENDE
This case highlighted the value of young family
members as infomediaries. Sharing common assets
created incentives for information queries that
could generate family income.
“When I visited the FONAES web page, I thought
that we could ask for a loan to open a kitchen that
I would open with my mother…” [Leontina,
Student].
> RESULTS
> SANTIAGO DE NUYOÓ
“So I said I´ll never learn ... not even
imagine having a phone in my hand ... And I
learned to write and send messages and I
thought it's good. but now I can also send
payments, not many because we don´t
spend a lot". [Housewife, 47, Santiago
Nuyoo, 25/10/2012]
IMPACT ON FINANCIAL CAPITAL
When ICT access is supported by effective training through
infomediaries, information and communication strategies
indeed change and capabilities are enhanced.
>2
> CONCLUSIONS
Without broadband access, communities face high transaction
cost and forego business opportunities
>1

More Related Content

What's hot

Digital Divide Powerpoint
Digital Divide PowerpointDigital Divide Powerpoint
Digital Divide Powerpointrhadley08
 
Globalisation
GlobalisationGlobalisation
Globalisation
SaranShane
 
Group 1 STS Respi - Information Society
Group 1 STS Respi - Information SocietyGroup 1 STS Respi - Information Society
Group 1 STS Respi - Information Society
AngellaReignCunanan
 
Interface
InterfaceInterface
EHS 4D: Social Media Seminar: NOV 2010
EHS 4D: Social Media Seminar: NOV 2010EHS 4D: Social Media Seminar: NOV 2010
EHS 4D: Social Media Seminar: NOV 2010EHS 4D Group
 
The New Digital Divide
The New Digital DivideThe New Digital Divide
The New Digital Divide
newdigitaldivide
 
Ramifications of Digital Divide
Ramifications of Digital DivideRamifications of Digital Divide
Ramifications of Digital Divide
Kerry Thomas
 
Use & Abuse of Social Media
Use & Abuse of Social MediaUse & Abuse of Social Media
Use & Abuse of Social MediaMathias Klang
 
Future of democracy and civic innovation
Future of democracy and civic innovationFuture of democracy and civic innovation
Future of democracy and civic innovation
Pew Research Center's Internet & American Life Project
 
The Internet And The Arts: How new technology affects old aesthetics
The Internet And The Arts: How new technology affects old aestheticsThe Internet And The Arts: How new technology affects old aesthetics
The Internet And The Arts: How new technology affects old aesthetics
Pew Research Center's Internet & American Life Project
 
The Next Form of Democracy - Santa Rosa presentation
The Next Form of Democracy - Santa Rosa presentationThe Next Form of Democracy - Santa Rosa presentation
The Next Form of Democracy - Santa Rosa presentation
Matt Leighninger
 
ICT as a Platform for Change
ICT as a Platform for ChangeICT as a Platform for Change
ICT as a Platform for Change
George Silandote Jr.
 

What's hot (12)

Digital Divide Powerpoint
Digital Divide PowerpointDigital Divide Powerpoint
Digital Divide Powerpoint
 
Globalisation
GlobalisationGlobalisation
Globalisation
 
Group 1 STS Respi - Information Society
Group 1 STS Respi - Information SocietyGroup 1 STS Respi - Information Society
Group 1 STS Respi - Information Society
 
Interface
InterfaceInterface
Interface
 
EHS 4D: Social Media Seminar: NOV 2010
EHS 4D: Social Media Seminar: NOV 2010EHS 4D: Social Media Seminar: NOV 2010
EHS 4D: Social Media Seminar: NOV 2010
 
The New Digital Divide
The New Digital DivideThe New Digital Divide
The New Digital Divide
 
Ramifications of Digital Divide
Ramifications of Digital DivideRamifications of Digital Divide
Ramifications of Digital Divide
 
Use & Abuse of Social Media
Use & Abuse of Social MediaUse & Abuse of Social Media
Use & Abuse of Social Media
 
Future of democracy and civic innovation
Future of democracy and civic innovationFuture of democracy and civic innovation
Future of democracy and civic innovation
 
The Internet And The Arts: How new technology affects old aesthetics
The Internet And The Arts: How new technology affects old aestheticsThe Internet And The Arts: How new technology affects old aesthetics
The Internet And The Arts: How new technology affects old aesthetics
 
The Next Form of Democracy - Santa Rosa presentation
The Next Form of Democracy - Santa Rosa presentationThe Next Form of Democracy - Santa Rosa presentation
The Next Form of Democracy - Santa Rosa presentation
 
ICT as a Platform for Change
ICT as a Platform for ChangeICT as a Platform for Change
ICT as a Platform for Change
 

Viewers also liked

Knowledge Management: The SPL Model 1.0
Knowledge  Management: The SPL Model 1.0Knowledge  Management: The SPL Model 1.0
Knowledge Management: The SPL Model 1.0Alain Nkoyock
 
Aisi and Nici-Policy Doc
Aisi and Nici-Policy DocAisi and Nici-Policy Doc
Aisi and Nici-Policy DocAlain Nkoyock
 
El acceso universal a las telecomunicaciones y su vinculo con las politicas d...
El acceso universal a las telecomunicaciones y su vinculo con las politicas d...El acceso universal a las telecomunicaciones y su vinculo con las politicas d...
El acceso universal a las telecomunicaciones y su vinculo con las politicas d...
Dialogo regional sobre Sociedad de la Información
 
Internet Governance - African Perspective
Internet Governance - African PerspectiveInternet Governance - African Perspective
Internet Governance - African PerspectiveAlain Nkoyock
 
Preventing Corruption through Public Procurement - goPRS
Preventing Corruption through Public Procurement - goPRSPreventing Corruption through Public Procurement - goPRS
Preventing Corruption through Public Procurement - goPRS
Alain Nkoyock
 
Mobile Opportunities: Poverty and Mobile Telephony in Latin America and the C...
Mobile Opportunities: Poverty and Mobile Telephony in Latin America and the C...Mobile Opportunities: Poverty and Mobile Telephony in Latin America and the C...
Mobile Opportunities: Poverty and Mobile Telephony in Latin America and the C...
Dialogo regional sobre Sociedad de la Información
 

Viewers also liked (8)

Floss
FlossFloss
Floss
 
Knowledge Management: The SPL Model 1.0
Knowledge  Management: The SPL Model 1.0Knowledge  Management: The SPL Model 1.0
Knowledge Management: The SPL Model 1.0
 
WSIS Process
WSIS ProcessWSIS Process
WSIS Process
 
Aisi and Nici-Policy Doc
Aisi and Nici-Policy DocAisi and Nici-Policy Doc
Aisi and Nici-Policy Doc
 
El acceso universal a las telecomunicaciones y su vinculo con las politicas d...
El acceso universal a las telecomunicaciones y su vinculo con las politicas d...El acceso universal a las telecomunicaciones y su vinculo con las politicas d...
El acceso universal a las telecomunicaciones y su vinculo con las politicas d...
 
Internet Governance - African Perspective
Internet Governance - African PerspectiveInternet Governance - African Perspective
Internet Governance - African Perspective
 
Preventing Corruption through Public Procurement - goPRS
Preventing Corruption through Public Procurement - goPRSPreventing Corruption through Public Procurement - goPRS
Preventing Corruption through Public Procurement - goPRS
 
Mobile Opportunities: Poverty and Mobile Telephony in Latin America and the C...
Mobile Opportunities: Poverty and Mobile Telephony in Latin America and the C...Mobile Opportunities: Poverty and Mobile Telephony in Latin America and the C...
Mobile Opportunities: Poverty and Mobile Telephony in Latin America and the C...
 

Similar to Informational lives of the poor: an exploratory study in three mexican communities

ICT-as-Medium-f-WPS-Office.pptx
ICT-as-Medium-f-WPS-Office.pptxICT-as-Medium-f-WPS-Office.pptx
ICT-as-Medium-f-WPS-Office.pptx
GaryV5
 
Emtech2.pptx
Emtech2.pptxEmtech2.pptx
Emtech2.pptx
MarkAnthonyDeVelar1
 
M.I.L.pptx
M.I.L.pptxM.I.L.pptx
M.I.L.pptx
JoyceNolos
 
Analisis media sosial harisa mardiana
Analisis media sosial harisa mardianaAnalisis media sosial harisa mardiana
Analisis media sosial harisa mardiana
HARISA MARDIANA
 
Analisis media sosial harisa mardiana
Analisis media sosial harisa mardianaAnalisis media sosial harisa mardiana
Analisis media sosial harisa mardiana
HARISA MARDIANA
 
Wefusa digital mediaandsociety_report2016
Wefusa digital mediaandsociety_report2016Wefusa digital mediaandsociety_report2016
Wefusa digital mediaandsociety_report2016
OptimediaSpain
 
Social media and information for poverty alleviation in rhonda slums, nakuru ...
Social media and information for poverty alleviation in rhonda slums, nakuru ...Social media and information for poverty alleviation in rhonda slums, nakuru ...
Social media and information for poverty alleviation in rhonda slums, nakuru ...
Alexander Decker
 
Digital Media problems and opportunity
Digital Media problems and opportunityDigital Media problems and opportunity
Digital Media problems and opportunity
RidhiSharma40
 
Policy Brief : Digital strategies to address loneliness and social isolation ...
Policy Brief : Digital strategies to address loneliness and social isolation ...Policy Brief : Digital strategies to address loneliness and social isolation ...
Policy Brief : Digital strategies to address loneliness and social isolation ...
Mobile Age Project
 
Project for drum beat mozilla
Project for drum beat mozillaProject for drum beat mozilla
Project for drum beat mozilla
Projeto Criança em Rede
 
The informational life of the marginalized: a study of digital access in thre...
The informational life of the marginalized: a study of digital access in thre...The informational life of the marginalized: a study of digital access in thre...
The informational life of the marginalized: a study of digital access in thre...
Dialogo regional sobre Sociedad de la Información
 
Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...
Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...
Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...
Connie White
 
Technology management
Technology managementTechnology management
Technology management
Vipul Sharma
 
Using data to inform inclusive service design
Using data to inform inclusive service designUsing data to inform inclusive service design
Using data to inform inclusive service design
Al Mathers
 
Arnova nov2010
Arnova nov2010Arnova nov2010
Arnova nov2010
Dan Bevarly
 
Topic -- The Power of Social Media and its effect on Youth.pptx
Topic --  The Power of Social Media and its effect on Youth.pptxTopic --  The Power of Social Media and its effect on Youth.pptx
Topic -- The Power of Social Media and its effect on Youth.pptx
ssuser227d6b
 
A4 melinda(1)
A4 melinda(1)A4 melinda(1)
A4 melinda(1)
Dr Ian Gardner
 
Civic Engagement Today - Strengths, Limits, Opportunities
Civic Engagement Today - Strengths, Limits, OpportunitiesCivic Engagement Today - Strengths, Limits, Opportunities
Civic Engagement Today - Strengths, Limits, Opportunities
Matt Leighninger
 
Advertising and democracy ppt
Advertising and democracy pptAdvertising and democracy ppt
Advertising and democracy ppt
Aastha Jain
 
Magazine on the PERVENTION OF CYBERBULLYING
Magazine on the PERVENTION OF CYBERBULLYINGMagazine on the PERVENTION OF CYBERBULLYING
Magazine on the PERVENTION OF CYBERBULLYING
JaveriaZain1
 

Similar to Informational lives of the poor: an exploratory study in three mexican communities (20)

ICT-as-Medium-f-WPS-Office.pptx
ICT-as-Medium-f-WPS-Office.pptxICT-as-Medium-f-WPS-Office.pptx
ICT-as-Medium-f-WPS-Office.pptx
 
Emtech2.pptx
Emtech2.pptxEmtech2.pptx
Emtech2.pptx
 
M.I.L.pptx
M.I.L.pptxM.I.L.pptx
M.I.L.pptx
 
Analisis media sosial harisa mardiana
Analisis media sosial harisa mardianaAnalisis media sosial harisa mardiana
Analisis media sosial harisa mardiana
 
Analisis media sosial harisa mardiana
Analisis media sosial harisa mardianaAnalisis media sosial harisa mardiana
Analisis media sosial harisa mardiana
 
Wefusa digital mediaandsociety_report2016
Wefusa digital mediaandsociety_report2016Wefusa digital mediaandsociety_report2016
Wefusa digital mediaandsociety_report2016
 
Social media and information for poverty alleviation in rhonda slums, nakuru ...
Social media and information for poverty alleviation in rhonda slums, nakuru ...Social media and information for poverty alleviation in rhonda slums, nakuru ...
Social media and information for poverty alleviation in rhonda slums, nakuru ...
 
Digital Media problems and opportunity
Digital Media problems and opportunityDigital Media problems and opportunity
Digital Media problems and opportunity
 
Policy Brief : Digital strategies to address loneliness and social isolation ...
Policy Brief : Digital strategies to address loneliness and social isolation ...Policy Brief : Digital strategies to address loneliness and social isolation ...
Policy Brief : Digital strategies to address loneliness and social isolation ...
 
Project for drum beat mozilla
Project for drum beat mozillaProject for drum beat mozilla
Project for drum beat mozilla
 
The informational life of the marginalized: a study of digital access in thre...
The informational life of the marginalized: a study of digital access in thre...The informational life of the marginalized: a study of digital access in thre...
The informational life of the marginalized: a study of digital access in thre...
 
Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...
Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...
Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...
 
Technology management
Technology managementTechnology management
Technology management
 
Using data to inform inclusive service design
Using data to inform inclusive service designUsing data to inform inclusive service design
Using data to inform inclusive service design
 
Arnova nov2010
Arnova nov2010Arnova nov2010
Arnova nov2010
 
Topic -- The Power of Social Media and its effect on Youth.pptx
Topic --  The Power of Social Media and its effect on Youth.pptxTopic --  The Power of Social Media and its effect on Youth.pptx
Topic -- The Power of Social Media and its effect on Youth.pptx
 
A4 melinda(1)
A4 melinda(1)A4 melinda(1)
A4 melinda(1)
 
Civic Engagement Today - Strengths, Limits, Opportunities
Civic Engagement Today - Strengths, Limits, OpportunitiesCivic Engagement Today - Strengths, Limits, Opportunities
Civic Engagement Today - Strengths, Limits, Opportunities
 
Advertising and democracy ppt
Advertising and democracy pptAdvertising and democracy ppt
Advertising and democracy ppt
 
Magazine on the PERVENTION OF CYBERBULLYING
Magazine on the PERVENTION OF CYBERBULLYINGMagazine on the PERVENTION OF CYBERBULLYING
Magazine on the PERVENTION OF CYBERBULLYING
 

More from Dialogo regional sobre Sociedad de la Información

Market Structure and Penetration in the Latin American Mobile Sector
Market Structure and Penetration in the Latin American Mobile SectorMarket Structure and Penetration in the Latin American Mobile Sector
Market Structure and Penetration in the Latin American Mobile Sector
Dialogo regional sobre Sociedad de la Información
 
Beyond Voice: The Use of Value-added Features and Mobile Services among Yout...
Beyond Voice: The Use of Value-added  Features and Mobile Services among Yout...Beyond Voice: The Use of Value-added  Features and Mobile Services among Yout...
Beyond Voice: The Use of Value-added Features and Mobile Services among Yout...
Dialogo regional sobre Sociedad de la Información
 
Genderstanding mobile telephony: Women, Men and their Use of the Cellular Pho...
Genderstanding mobile telephony: Women, Men and their Use of the Cellular Pho...Genderstanding mobile telephony: Women, Men and their Use of the Cellular Pho...
Genderstanding mobile telephony: Women, Men and their Use of the Cellular Pho...
Dialogo regional sobre Sociedad de la Información
 
Broadband and development: evidence and new research directions from Latin Am...
Broadband and development: evidence and new research directions from Latin Am...Broadband and development: evidence and new research directions from Latin Am...
Broadband and development: evidence and new research directions from Latin Am...
Dialogo regional sobre Sociedad de la Información
 
Broadband and development: evidence and new research directions from Latin Am...
Broadband and development: evidence and new research directions from Latin Am...Broadband and development: evidence and new research directions from Latin Am...
Broadband and development: evidence and new research directions from Latin Am...
Dialogo regional sobre Sociedad de la Información
 
Impacto web 2.0 nuevos mecanismos para vincular la investigación y la políti...
Impacto web 2.0  nuevos mecanismos para vincular la investigación y la políti...Impacto web 2.0  nuevos mecanismos para vincular la investigación y la políti...
Impacto web 2.0 nuevos mecanismos para vincular la investigación y la políti...
Dialogo regional sobre Sociedad de la Información
 
Policy influence process in Research ICT Africa - Alison Gillwald
Policy influence process in Research ICT Africa - Alison GillwaldPolicy influence process in Research ICT Africa - Alison Gillwald
Policy influence process in Research ICT Africa - Alison Gillwald
Dialogo regional sobre Sociedad de la Información
 
Publishing and career development: how to get published - Colin Blackman
Publishing and career development: how to get published - Colin BlackmanPublishing and career development: how to get published - Colin Blackman
Publishing and career development: how to get published - Colin Blackman
Dialogo regional sobre Sociedad de la Información
 
El rol de las tic en la competitividad de las PyME - María Verónica Alderete
El rol de las tic en la competitividad de las PyME - María Verónica AldereteEl rol de las tic en la competitividad de las PyME - María Verónica Alderete
El rol de las tic en la competitividad de las PyME - María Verónica Alderete
Dialogo regional sobre Sociedad de la Información
 
Tarifas de banda larga na América Latina e Caribe: Avaliação comparativa e te...
Tarifas de banda larga na América Latina e Caribe: Avaliação comparativa e te...Tarifas de banda larga na América Latina e Caribe: Avaliação comparativa e te...
Tarifas de banda larga na América Latina e Caribe: Avaliação comparativa e te...
Dialogo regional sobre Sociedad de la Información
 
Broadband tariffs in Latin America and the Caribbean: Benchmarking and trends...
Broadband tariffs in Latin America and the Caribbean: Benchmarking and trends...Broadband tariffs in Latin America and the Caribbean: Benchmarking and trends...
Broadband tariffs in Latin America and the Caribbean: Benchmarking and trends...
Dialogo regional sobre Sociedad de la Información
 
El rol de las TIC en la competitividad de las PyME - Verónica Alderete
El rol de las TIC en la competitividad de las PyME - Verónica AldereteEl rol de las TIC en la competitividad de las PyME - Verónica Alderete
El rol de las TIC en la competitividad de las PyME - Verónica Alderete
Dialogo regional sobre Sociedad de la Información
 
Las tecnologías de la información y el cambio climático en países en desarrol...
Las tecnologías de la información y el cambio climático en países en desarrol...Las tecnologías de la información y el cambio climático en países en desarrol...
Las tecnologías de la información y el cambio climático en países en desarrol...
Dialogo regional sobre Sociedad de la Información
 
Impacto de las TIC en el ingreso de los hogares
Impacto de las TIC en el ingreso de los hogaresImpacto de las TIC en el ingreso de los hogares
Impacto de las TIC en el ingreso de los hogares
Dialogo regional sobre Sociedad de la Información
 
Impact of ICT and innovation on industrial productivity in Uruguay
Impact of ICT and innovation on industrial productivity in UruguayImpact of ICT and innovation on industrial productivity in Uruguay
Impact of ICT and innovation on industrial productivity in Uruguay
Dialogo regional sobre Sociedad de la Información
 
Science and technology, ICT and profitability in the manufacturing sector in ...
Science and technology, ICT and profitability in the manufacturing sector in ...Science and technology, ICT and profitability in the manufacturing sector in ...
Science and technology, ICT and profitability in the manufacturing sector in ...
Dialogo regional sobre Sociedad de la Información
 
ICT in Latin America. A microdata analysis
ICT in Latin America. A microdata analysisICT in Latin America. A microdata analysis
ICT in Latin America. A microdata analysis
Dialogo regional sobre Sociedad de la Información
 

More from Dialogo regional sobre Sociedad de la Información (20)

Market Structure and Penetration in the Latin American Mobile Sector
Market Structure and Penetration in the Latin American Mobile SectorMarket Structure and Penetration in the Latin American Mobile Sector
Market Structure and Penetration in the Latin American Mobile Sector
 
Beyond Voice: The Use of Value-added Features and Mobile Services among Yout...
Beyond Voice: The Use of Value-added  Features and Mobile Services among Yout...Beyond Voice: The Use of Value-added  Features and Mobile Services among Yout...
Beyond Voice: The Use of Value-added Features and Mobile Services among Yout...
 
Mobile opportunities the case of trinidad and tobago (2007)
Mobile opportunities   the case of trinidad and tobago (2007)Mobile opportunities   the case of trinidad and tobago (2007)
Mobile opportunities the case of trinidad and tobago (2007)
 
Genderstanding mobile telephony: Women, Men and their Use of the Cellular Pho...
Genderstanding mobile telephony: Women, Men and their Use of the Cellular Pho...Genderstanding mobile telephony: Women, Men and their Use of the Cellular Pho...
Genderstanding mobile telephony: Women, Men and their Use of the Cellular Pho...
 
Broadband and development: evidence and new research directions from Latin Am...
Broadband and development: evidence and new research directions from Latin Am...Broadband and development: evidence and new research directions from Latin Am...
Broadband and development: evidence and new research directions from Latin Am...
 
Broadband and development: evidence and new research directions from Latin Am...
Broadband and development: evidence and new research directions from Latin Am...Broadband and development: evidence and new research directions from Latin Am...
Broadband and development: evidence and new research directions from Latin Am...
 
Impacto web 2.0 nuevos mecanismos para vincular la investigación y la políti...
Impacto web 2.0  nuevos mecanismos para vincular la investigación y la políti...Impacto web 2.0  nuevos mecanismos para vincular la investigación y la políti...
Impacto web 2.0 nuevos mecanismos para vincular la investigación y la políti...
 
Policy influence process in Research ICT Africa - Alison Gillwald
Policy influence process in Research ICT Africa - Alison GillwaldPolicy influence process in Research ICT Africa - Alison Gillwald
Policy influence process in Research ICT Africa - Alison Gillwald
 
Policy influence in ICT: experience from Asia - Helani Galpaya
Policy influence in ICT: experience from Asia - Helani GalpayaPolicy influence in ICT: experience from Asia - Helani Galpaya
Policy influence in ICT: experience from Asia - Helani Galpaya
 
Publishing and career development: how to get published - Colin Blackman
Publishing and career development: how to get published - Colin BlackmanPublishing and career development: how to get published - Colin Blackman
Publishing and career development: how to get published - Colin Blackman
 
El rol de las tic en la competitividad de las PyME - María Verónica Alderete
El rol de las tic en la competitividad de las PyME - María Verónica AldereteEl rol de las tic en la competitividad de las PyME - María Verónica Alderete
El rol de las tic en la competitividad de las PyME - María Verónica Alderete
 
Tarifas de banda larga na América Latina e Caribe: Avaliação comparativa e te...
Tarifas de banda larga na América Latina e Caribe: Avaliação comparativa e te...Tarifas de banda larga na América Latina e Caribe: Avaliação comparativa e te...
Tarifas de banda larga na América Latina e Caribe: Avaliação comparativa e te...
 
Broadband tariffs in Latin America and the Caribbean: Benchmarking and trends...
Broadband tariffs in Latin America and the Caribbean: Benchmarking and trends...Broadband tariffs in Latin America and the Caribbean: Benchmarking and trends...
Broadband tariffs in Latin America and the Caribbean: Benchmarking and trends...
 
El rol de las TIC en la competitividad de las PyME - Verónica Alderete
El rol de las TIC en la competitividad de las PyME - Verónica AldereteEl rol de las TIC en la competitividad de las PyME - Verónica Alderete
El rol de las TIC en la competitividad de las PyME - Verónica Alderete
 
Las tecnologías de la información y el cambio climático en países en desarrol...
Las tecnologías de la información y el cambio climático en países en desarrol...Las tecnologías de la información y el cambio climático en países en desarrol...
Las tecnologías de la información y el cambio climático en países en desarrol...
 
Digital poverty roxana barrantes
Digital poverty roxana barrantesDigital poverty roxana barrantes
Digital poverty roxana barrantes
 
Impacto de las TIC en el ingreso de los hogares
Impacto de las TIC en el ingreso de los hogaresImpacto de las TIC en el ingreso de los hogares
Impacto de las TIC en el ingreso de los hogares
 
Impact of ICT and innovation on industrial productivity in Uruguay
Impact of ICT and innovation on industrial productivity in UruguayImpact of ICT and innovation on industrial productivity in Uruguay
Impact of ICT and innovation on industrial productivity in Uruguay
 
Science and technology, ICT and profitability in the manufacturing sector in ...
Science and technology, ICT and profitability in the manufacturing sector in ...Science and technology, ICT and profitability in the manufacturing sector in ...
Science and technology, ICT and profitability in the manufacturing sector in ...
 
ICT in Latin America. A microdata analysis
ICT in Latin America. A microdata analysisICT in Latin America. A microdata analysis
ICT in Latin America. A microdata analysis
 

Recently uploaded

FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance
 
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Product School
 
"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor Turskyi"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor Turskyi
Fwdays
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance
 
The Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and SalesThe Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and Sales
Laura Byrne
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
Kari Kakkonen
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
BookNet Canada
 
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
James Anderson
 
Epistemic Interaction - tuning interfaces to provide information for AI support
Epistemic Interaction - tuning interfaces to provide information for AI supportEpistemic Interaction - tuning interfaces to provide information for AI support
Epistemic Interaction - tuning interfaces to provide information for AI support
Alan Dix
 
Knowledge engineering: from people to machines and back
Knowledge engineering: from people to machines and backKnowledge engineering: from people to machines and back
Knowledge engineering: from people to machines and back
Elena Simperl
 
Search and Society: Reimagining Information Access for Radical Futures
Search and Society: Reimagining Information Access for Radical FuturesSearch and Society: Reimagining Information Access for Radical Futures
Search and Society: Reimagining Information Access for Radical Futures
Bhaskar Mitra
 
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
Product School
 
How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...
Product School
 
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdfSmart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
91mobiles
 
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Jeffrey Haguewood
 
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
Product School
 
Connector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a buttonConnector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a button
DianaGray10
 
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualitySoftware Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
Inflectra
 
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
Sri Ambati
 
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
Prayukth K V
 

Recently uploaded (20)

FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
 
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
 
"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor Turskyi"Impact of front-end architecture on development cost", Viktor Turskyi
"Impact of front-end architecture on development cost", Viktor Turskyi
 
FIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdfFIDO Alliance Osaka Seminar: Overview.pdf
FIDO Alliance Osaka Seminar: Overview.pdf
 
The Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and SalesThe Art of the Pitch: WordPress Relationships and Sales
The Art of the Pitch: WordPress Relationships and Sales
 
DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
 
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...Transcript: Selling digital books in 2024: Insights from industry leaders - T...
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
 
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
 
Epistemic Interaction - tuning interfaces to provide information for AI support
Epistemic Interaction - tuning interfaces to provide information for AI supportEpistemic Interaction - tuning interfaces to provide information for AI support
Epistemic Interaction - tuning interfaces to provide information for AI support
 
Knowledge engineering: from people to machines and back
Knowledge engineering: from people to machines and backKnowledge engineering: from people to machines and back
Knowledge engineering: from people to machines and back
 
Search and Society: Reimagining Information Access for Radical Futures
Search and Society: Reimagining Information Access for Radical FuturesSearch and Society: Reimagining Information Access for Radical Futures
Search and Society: Reimagining Information Access for Radical Futures
 
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
 
How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...How world-class product teams are winning in the AI era by CEO and Founder, P...
How world-class product teams are winning in the AI era by CEO and Founder, P...
 
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdfSmart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
 
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
 
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
 
Connector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a buttonConnector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a button
 
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualitySoftware Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
 
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
 
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
 

Informational lives of the poor: an exploratory study in three mexican communities

  • 1. > INFORMATIONAL LIVES OF THE POOR: AN EXPLORATORY STUDY IN THREE MEXICAN COMMUNITIES JUDITH MARISCAL & MARÍA ANGÉLICA MARTÍNEZ September 26, 2013
  • 2. > OBJETIVES We seek to understand how the poor obtain, share and use ICT on their everyday life –what we call the informational lives of the poor. >2 Using “before and after” studies we attempt to identify and understand mechanisms through which ICT (and broadband, in particular), may have an impact on poverty alleviation >1
  • 3. > METHODOLOGY Does ICT access enhance the capabilities/assets of members of low- income communities? >2 How the adoption of broadband and other ICTs (or lack of) changes the pattern of information seeking? Can these changes be tied to development outcomes? >1 RESEARCH QUESTIONS:
  • 4. BROADBAND ACCESS NO YES Las Margaritas Fixed broadband Mobile broadband Shared public access Local Mobile Network M-Banking Access through Tablets with 3G (personal, ubiquitous and continuous) SANTIAGO NUYOÓ SAN MIGUEL DE ALLENDE: -CRUZ DEL PALMAR -LOS TORRES -ESTANCIA DEL CANAL > INTERVENTION
  • 5. > LAS MARGARITAS . Agency: TOA (NGO) . No ICT Intervention . Access to: Radio, TV, Community shared telephone (sat) > Community Center (library and computer with no connectivity) > Productive community activity: Cooperative “Flor del Desierto”
  • 6. > SANTIAGO NUYOÓ . Agency: Telecomm (public entity) . Intervention: Mobile local access and M- Banking . Access to: Radio, TV, lSat and Telecentre (restricted) > Telecomm provided satellite connection with local mobile network and financial services. NGO offered financial and digital training.
  • 7. > SAN MIGUEL DE ALLENDE . DIRSI, introduced by NGO Jóvenes . Adelante to the community. . Intervention: Provision of 3G Tablets, donated by Nextel. . Access to: Radio, TV, and mobile broadband > Tablets were given to 3 undergraduate students, who were responsible of teaching their family members. Searching techniques and instruction strategies were provided by DIRSI.
  • 8. The prevailing idea is that those who can reap the most benefits from ICTs are children and youth. High expectations are placed on having kids learn how to use the Internet; it is perceived as a key instrument for social mobility through education. >2 People have preconceptions about the potential benefits of Internet use: regardless of its availability.>1 INITIAL OBSERVATIONS: > RESULTS
  • 9. “Learning by doing” and “Leaning by watching” enables populations at the BOP to develop new skills, to engage in new practices and to find useful applications for old and new abilities and interests. >2 The role of infomediaries allows permanent communication with primary social ties, and results in contacts with institutions, service providers and authorities. >1 IMPACT ON HUMAN CAPITAL: > RESULTS In terms of skills, the impact of ICTs does not imply a direct, immediate link between increased access and improved livelihoods; the positive impact on human capital requires effective training process. >
  • 10. > IMPACT ON HUMAN CAPITAL Santiago de Nuyoó: Banamex Foundation>1 “Even I said I´d never learn… I could not even imagine having a phone in my hand… and I learned to dial and text and now I say, that´s good. I can also send payments, not many because we don´t spend much but there are some.” [Interview, Agustina, 47, housewife Nuyoo, 25/10/2012] San Miguel de Allende: Immediate Family>2 “I asked her what she wanted to find out about and she mentioned several things, including about breast cancer. She said she was always been curious to find out what is and what causes it.” [Diary, Leontina, 23, grant holder, San Miguel, 27/03/2012] CRUCIAL ROLE OF INFOMEDIARIES
  • 11. Family members as infomediaries: contributed in creating conditions for the most vulnerable social groups to feel trust, confidence, empowerment. >1 IMPACT ON SOCIAL CAPITAL: > RESULTS “I though this was only for those who are young. ‘We are here in the kitchen and looking for something to eat, but when they taught me, I realized that I can learn. I liked it because I can see things I told my neighbor: -I can do things now. I was pleased to brag about it.” [Interview, Omar´s mother, 43, San Miguel, 04/04/2013]. >
  • 12. > RESULTS Las Margaritas>1 Lack of ICT access generates negative Social Capital as the community trusted a gatekeeper. > One of the community members centralizes all the public information and functions as a true gatekeeper, filtering the news that deserves to be disseminated and concentrating knowledge about subsidies and social benefits. San Miguel de Allende>2 Grant holder´s skills and ability to connect to the Internet, in San Miguel, changed the communication and power relations. Government officials approach grant holders to access, process, generate and convey key information. “Now, [with the tablet] it will be easier for me when my delegate calls me to help write e-mails or whatever. [As] I´m the only one in the town who knows how to use the internet, [that] is an advantage” [Interview, Isela, 23, grant holder, San Miguel, 24/03/2013] IMPACT ON SOCIAL CAPITAL: ELIMINATION OF GATEKEEPERS Adopting broadband may strengthen social capital and political participation>
  • 13. One of the main benefits of access to ICTs is obtaining information may create business opportunities and reduce transactions costs. > LAS MARGARITAS Cooperative Flor del Desierto products are available in websites created by NGO, but members of the community cannot access the web page. “We need to be taught to use the computer and the Internet; they say that we can talk outsiders.” [Interview, Ángeles, 52, member of Flor del Desierto Cooperative, Las Margaritas, 07/09/2012]. > RESULTS IMPACT ON FINANCIAL CAPITAL > Cooperative Flor del Desierto products
  • 14. > RESULTS IMPACT ON FINANCIAL CAPITAL > SAN MIGUEL DE ALLENDE This case highlighted the value of young family members as infomediaries. Sharing common assets created incentives for information queries that could generate family income. “When I visited the FONAES web page, I thought that we could ask for a loan to open a kitchen that I would open with my mother…” [Leontina, Student].
  • 15. > RESULTS > SANTIAGO DE NUYOÓ “So I said I´ll never learn ... not even imagine having a phone in my hand ... And I learned to write and send messages and I thought it's good. but now I can also send payments, not many because we don´t spend a lot". [Housewife, 47, Santiago Nuyoo, 25/10/2012] IMPACT ON FINANCIAL CAPITAL
  • 16. When ICT access is supported by effective training through infomediaries, information and communication strategies indeed change and capabilities are enhanced. >2 > CONCLUSIONS Without broadband access, communities face high transaction cost and forego business opportunities >1