This document summarizes a study exploring how the poor obtain, share, and use information and communication technologies (ICTs) in their daily lives. The study examines three Mexican communities - Las Margaritas, Santiago Nuyoo, and San Miguel de Allende - that have varying levels of broadband access. The researchers find that ICT access supported by training through "infomediaries" can enhance skills, social connections, and economic opportunities. Access eliminates gatekeepers of information and strengthens social capital, while lack of access concentrates knowledge and hinders business development.
We now use more information in our day-to-day life than before. The volume of information available through radio, television, internet, books, newspapers, and magazines has enlarged manifold, both in developed and developing countries. Increased flows of information between parties, individuals as well as organizations, have made interactions information-intensive. The unprecedented advances in information and communication technologies (ICT) have transformed societies in both developed and developing countries in ways that were unimaginable not so long ago. The way we conduct our personal lives, the way we build and maintain interpersonal relationships, and the way we engage in production and distribution activities have undergone changes that have long-run implications for the society in general and for the economy in particular.
Lee Rainie, Director of Internet and Technology Research at the Pew Research Center, presented this material on October 29, 2020 to scholars, policy makers and civil society advocates convened by New York University’s Governance Lab (GovLab). He described findings from two canvassings of hundreds of technology and democracy experts that captured their views about the future of democracy and the future of social and civic innovation by the year 2030. Among other subjects, the experts looked at the impact of misinformation, “techlash” and trust in government institutions.
A presentation by Mary Madden at the Chicago Wallace Audience Engagement Network. As arts organizations consider expanding their presence online and connecting with audiences on their own terms, they often need data to make tough decisions about how to spend limited budgets and human resources on developing new media strategies. 4/22/08
En un contexto de dinamismo tecnologico y convergencia, donde la banda ancha (accesos a Internet de alta velocidad) ha tomado el protagonismo para la formulación de políticas públicas, este estudio busca revisar las políticas, planes y agendas de los países de la región en cuanto a la universalización del acceso a los servicios de telecomunicaciones. Este esfuerzo se realiza sobre la base de información recogida en agosto de 2010 así como de la importante evaluación realizada por REGULATEL en 2006 sobre fondos para el acceso universal. Encontramos que más países han constituido fondos y que se ha diversificado la fuente de financiamiento; además, casi todos los países cuentan con alguna forma de agenda digital, pero solamente Brasil ha publicado un ambicioso plan de desarrollo de la banda ancha que contiene objetivos de universalización, mientras Perú se encuentra en un proceso participativo de formulación del plan.
Preventing Corruption through Public Procurement - goPRSAlain Nkoyock
goPRS
is a fully integrated software designed specifically to:
– Improve public procurement regulatory bodies internal review and monitoring of the
procurement approval process
– Reduce human interaction and personal contacts between
procurement officials (MDAs) and BPP staff that can give rise
to bribery opportunities
– Kick-off BPP’s oversight on budget appropriations versus
reported procurement actions
– Manage and publish procurement-related information (vendors
database, prices lists) to assist suppliers in preparing their
best offers and governments in assessing them to support the
procurement process.
Access to telephony for low-income groups is largely based on different strategies of mobile telephony usage. The main goal of this research project is to explore the strategies employed by the poor in Latin America and the Caribbean to access and use mobile telephony services, as well as to identify the major market and regulatory
barriers for increased penetration and usage. More generally, it seeks to contribute to the discussion on how access to mobile telephony contributes to improving the livelihoods of the poor –what we call mobile opportunities.
Our results show that mobile telephony is highly valued by the poor as a tool for strengthening social ties and for increased personal security, and that it is beginning to prove useful for enhancing business and employment opportunities. Overall, the survey results suggest that the acquisition of mobile phones by the poor has an economic
impact reflected mainly in improved social capital variables such as the strengthening of trust networks and better coordination of informal job markets. These findings reveal the continued need to develop innovative business models that extend the market frontier for mobile telephony. They
also highlight the urgent need to rethink public policies that are premised on the mobile phone as a luxury good. Clearly, for the poor, mobile telephony has long been the most cost-effective and accessible alternative.
ict tools and platforms have changed the way people communicate because through ict people can communicate even if they are far from each other. people do not need to wait how many days to receive the letter/message that their relatives send, but trough ict just a blink of an eye they can send a message directly. ICT can be used as a medium in promoting different advocacies and causes mainly because it is effortless and it does not need any exceeded effort to perform. ICT makes our work easier therefore it can also make the other things we do easier including promoting causes
We now use more information in our day-to-day life than before. The volume of information available through radio, television, internet, books, newspapers, and magazines has enlarged manifold, both in developed and developing countries. Increased flows of information between parties, individuals as well as organizations, have made interactions information-intensive. The unprecedented advances in information and communication technologies (ICT) have transformed societies in both developed and developing countries in ways that were unimaginable not so long ago. The way we conduct our personal lives, the way we build and maintain interpersonal relationships, and the way we engage in production and distribution activities have undergone changes that have long-run implications for the society in general and for the economy in particular.
Lee Rainie, Director of Internet and Technology Research at the Pew Research Center, presented this material on October 29, 2020 to scholars, policy makers and civil society advocates convened by New York University’s Governance Lab (GovLab). He described findings from two canvassings of hundreds of technology and democracy experts that captured their views about the future of democracy and the future of social and civic innovation by the year 2030. Among other subjects, the experts looked at the impact of misinformation, “techlash” and trust in government institutions.
A presentation by Mary Madden at the Chicago Wallace Audience Engagement Network. As arts organizations consider expanding their presence online and connecting with audiences on their own terms, they often need data to make tough decisions about how to spend limited budgets and human resources on developing new media strategies. 4/22/08
En un contexto de dinamismo tecnologico y convergencia, donde la banda ancha (accesos a Internet de alta velocidad) ha tomado el protagonismo para la formulación de políticas públicas, este estudio busca revisar las políticas, planes y agendas de los países de la región en cuanto a la universalización del acceso a los servicios de telecomunicaciones. Este esfuerzo se realiza sobre la base de información recogida en agosto de 2010 así como de la importante evaluación realizada por REGULATEL en 2006 sobre fondos para el acceso universal. Encontramos que más países han constituido fondos y que se ha diversificado la fuente de financiamiento; además, casi todos los países cuentan con alguna forma de agenda digital, pero solamente Brasil ha publicado un ambicioso plan de desarrollo de la banda ancha que contiene objetivos de universalización, mientras Perú se encuentra en un proceso participativo de formulación del plan.
Preventing Corruption through Public Procurement - goPRSAlain Nkoyock
goPRS
is a fully integrated software designed specifically to:
– Improve public procurement regulatory bodies internal review and monitoring of the
procurement approval process
– Reduce human interaction and personal contacts between
procurement officials (MDAs) and BPP staff that can give rise
to bribery opportunities
– Kick-off BPP’s oversight on budget appropriations versus
reported procurement actions
– Manage and publish procurement-related information (vendors
database, prices lists) to assist suppliers in preparing their
best offers and governments in assessing them to support the
procurement process.
Access to telephony for low-income groups is largely based on different strategies of mobile telephony usage. The main goal of this research project is to explore the strategies employed by the poor in Latin America and the Caribbean to access and use mobile telephony services, as well as to identify the major market and regulatory
barriers for increased penetration and usage. More generally, it seeks to contribute to the discussion on how access to mobile telephony contributes to improving the livelihoods of the poor –what we call mobile opportunities.
Our results show that mobile telephony is highly valued by the poor as a tool for strengthening social ties and for increased personal security, and that it is beginning to prove useful for enhancing business and employment opportunities. Overall, the survey results suggest that the acquisition of mobile phones by the poor has an economic
impact reflected mainly in improved social capital variables such as the strengthening of trust networks and better coordination of informal job markets. These findings reveal the continued need to develop innovative business models that extend the market frontier for mobile telephony. They
also highlight the urgent need to rethink public policies that are premised on the mobile phone as a luxury good. Clearly, for the poor, mobile telephony has long been the most cost-effective and accessible alternative.
ict tools and platforms have changed the way people communicate because through ict people can communicate even if they are far from each other. people do not need to wait how many days to receive the letter/message that their relatives send, but trough ict just a blink of an eye they can send a message directly. ICT can be used as a medium in promoting different advocacies and causes mainly because it is effortless and it does not need any exceeded effort to perform. ICT makes our work easier therefore it can also make the other things we do easier including promoting causes
Policy Brief : Digital strategies to address loneliness and social isolation ...Mobile Age Project
Mobile Age project: https://www.mobile-age.eu/
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 693319.
This material reflects only the author's view and the Research Executive Agency (REA) is not responsible for any use that may be made of the information it contains.
a niche social media network focusing on the promotion and protection of children and young people rights, interest and well-being by using open source ICT´s.
This study is part of the discussion on the impact of the adoption of information technologies (ICTs), particularly broadband, on poverty reduction. It identifies the opportunities and challenges regarding the impact of ICT adoption in rural communities with different levels of marginalization and connectivity: Las Margaritas in Catorce, San Luis Potosí; Santiago Nuyoo in Tlaxiaco, Oaxaca and Cruz del Palmar, Estancia de Canal and Los Torres in San Miguel de Allende, Guanajuato.
Social Media, Crisis Communication and Emergency Management: Leveraging Web 2...Connie White
Detailing guidelines and safe practices for using social media across a range of emergency management applications‚ Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies supplies cutting-edge methods to help you inform the public‚ reduce information overload‚ and ultimately‚ save more lives.
Introduces collaborative mapping tools that can be customized to your needs
Explores free and open-source disaster management systems‚ such as Sahana and Ushahidi
Covers freely available social media technologies—including Facebook‚ Twitter‚ and YouTube
Using data to inform inclusive service designAl Mathers
Invited presentation given to a cross government audience attending the Get Online Week 2020 events hosted by HMRC's Digital Inclusion, Accessibility and Standards team.
Magazine on the PERVENTION OF CYBERBULLYINGJaveriaZain1
CYBER BULLYING basic intro
its preventions
how it is dangerous
role of teacher , stdents ,parents, government, educational institute
in its prevention
ratio of cyber bullying now a days in our society
Similar to Informational lives of the poor: an exploratory study in three mexican communities (20)
As in other regions of the world, the use of mobile telephony in Latin America increased dramatically during the last decade surpassing all expectations for the industry. Mobile telephony was initiated as a premium service used mostly by professionals and during the mid-1990s it became a device used by very low income groups. In Latin America, mobile telephony provides the only source of access to some of the poorest segments of the population and it has become the central mode of communications. Mobile networks will provide coverage to
90% of the world's population by 2010, compared with 80% in 2005. In the region, despite several economic slumps, the number of mobile subscribers increased from 4 million in 1995 to close to 300 million in 2005.
This study builds on the findings of an extensive quantitative survey, led by the Regional Dialogue on the Information Society and conducted in seven countries across the region including Jamaica. Among the findings was that 93.8% of Jamaicans surveyed were mobile users. The study also yielded rich results in relation to the use of mobile services among youth, finding that they had above average adoption levels of text messaging and other mobile services. In light of this data on Jamaica’s unique situation, this paper seeks to answer the questions: What value-added features and mobile services are young people using and what are they using them for? The goal was to determine how these services and features fulfill needs in their day-to-day lives covering various aspects such as security, social interaction, cost-saving, recreation and commercial activities.
This project provides background information as the foundation for a more intensive study to be entitled ‘Genderstanding Mobile Telephony: Women, Men and their Use of the Cellular Phones in the Caribbean’ on usage of mobile telephony by men and women across varied age ranges in the region. The data suggests that telephony has undergone dramatic transitions over the
last five years. From an overwhelming presence of wire-line technology, the regional industry is now dominated by wireless subscribers getting service mainly through an interlocking network of cellular sites.
Presentación de Jorge Bossio (LaMula.pe) para el taller de jóvenes investigadores de DIRSI. El taller se realizó el 16 de mayo de 2012 en Santiago de Chile.
El siguiente trabajo realiza un aporte a la medición del avance de las nuevas tecnologías de la información y de la comunicación (TIC) a nivel empresarial en el sector de servicios de Colombia. En primer lugar, se presenta la elaboración de un índice compuesto IUPITIC (Índice de Uso, Preparación e Impacto de las TIC) construido principalmente sobre la base de la Encuesta Anual de Servicios EAS 2008. En segundo lugar, se estima un modelo sobre los determinantes de la adopción de las TIC en servicios, hallando los signos esperados por la literatura en las variables explicativas consideradas. En tercer lugar, se analiza un modelo de productividad laboral de las empresas de servicios que incluye la incidencia de la inversión y uso de las TIC diferenciando por tamaño de empresas, donde los resultados indican que éstas producen un incremento en la productividad. Por último, se replican los modelos estimados para el caso del sector restaurante y hoteles.
As características de oferta são um indicador chave no desempenho do mercado de banda larga de acesso à Internet. Preço, qualidade, opções existentes contratantes e outras características de oferta também são um determinador importante dos níveis de serviço de adoção em residências e empresas. Este trabalho analisa as características dos serviços de banda larga oferecidos na América Latina e no Caribe. A análise é baseada em uma pesquisa conduzida em 24 países da região, com as principais operadoras de banda larga móvel e fixa em cada mercado, e por fim, é comparada com os países da OCDE. Os dados são referentes ao 2º trimestre de 2011 e são comparados aos da mesma pesquisa do 2º trimestre de 2010
This paper analyzes the characteristics of broadband services offered in Latin America and the Caribbean. The analysis is based on a survey conducted in 24 countries of the region, to the leading operators of mobile and fixed broadband in each market, and was then compared to OECD countries. Data refers to Q2 2011, and comparisons are made against the same survey in Q2 2010.
Este trabajo se focaliza en medir el grado de adopción de las TIC en las empresas de servicios de Colombia, a partir de índices compuestos y luego investigar cuáles son los factores determinantes de la difusión de las TIC en las empresas de servicios, así como el impacto de las TIC (tanto en términos de inversión como de uso) en la productividad laboral.
En suma, el Perú ha cambiado en los últimos años gracias a la comunicación por TIC. Sin embargo, no se han visto esfuerzos de gran envergadura impulsados por el Gobierno para permitir la interconexión de la ciudadanía. A excepción de pequeños proyectos sectoriales y desconectados como el Proyecto Huascarán, Una Laptop por Niño o el mismo Fondo de Inversión en Telecomunicaciones (FITEL), no existe aún un proyecto país para brindar TIC de calidad a los hogares peruanos.
Este hecho es ciertamente preocupante en la medida que, dados los resultados obtenidos en el presente trabajo mediante el método de Propensity Score Matching, el acceso conjunto a estos medios puede incrementar el ingreso promedio per cápita del hogar en 105 Nuevos Soles. Más aún, el solo acceso a telefonía fija o móvil, o Internet puede aumentar el ingreso promedio per cápita del hogar en 19, 132 o 365 Nuevos Soles. Los resultados de datos de panel con efectos fijos muestran que la telefonía móvil y el Internet presentan un efecto, aunque menor, positivo sobre el nivel ingreso, de 28 y 104 Nuevos Soles respectivamente. Ambos servicios, de manera conjunta, aumentan el ingreso en 216 Nuevos Soles.
40
Asimismo, la importancia de las TIC se evidencia también en el hecho de que diversos países ya las han incluido dentro de sus planes nacionales de desarrollo. Como ejemplos recientes están Brasil y Estados Unidos. Brasil, a finales del 2009, ha incorporado dentro de su plan nacional de crecimiento el subsidio al Internet de Banda Ancha para que cualquier hogar pueda acceder a una conexión mínima en sus hogares. Estados Unidos, a principios del 2010, ha publicado su Plan Nacional de Banda Ancha, en donde asegura que, en este Gobierno, cada estadounidense tendrá acceso a Internet de alta velocidad en su domicilio. Ellos son algunos ejemplos que deberían ser considerados en el diseño de políticas, considerando la importancia que las TIC tienen en el crecimiento económico.
No obstante, los resultados también muestran una situación interesante. La telefonía fija no se presenta más como un instrumento para el incremento del bienestar económico del hogar, en tanto su efecto es no significativo. En ese sentido, medidas de política social y regulatoria deberían enfocarse en la promoción de paquetes de Internet y telefonía móvil que no se vean atados al requerimiento de la telefonía fija. Asimismo, el incremento de la penetración de Internet en la vivienda debería ser una prioridad en las políticas sociales que persigan los nuevos gobiernos, dado que el acceso a la telefonía móvil es grande en la actualidad. En ese sentido, programas de banda ancha a bajo costo deberían ser más exhaustivamente examinados, como el puesto en marcha por el estado de Sao Paulo desde el 16 de octubre del 2009, denominado “Programa Banda Ancha Popular”, que ofrece conexiones de 256 Kbps a un costo de R$ 29,8 o US$ 16 mensuales aproximadamente (incluidos módem e instalación).
Finalmente, políticas sectoriales deberían to
Innovation is a productive process which relies on human resources and investment
in capital assets procurement, machinery and/or equipments intended for technological
development and innovation activities. If the production function at the microeconomic
level is the relationship between productive factors and output, capital allocated to ICT
can be taken as another productive factor, in the same way as capital, work and human
capital. The relative ease of access to ICT, due to their fast price reduction and quality
increase, and to the fact that they are considered general purpose technologies, have led
various scholars to propose that ICT, due to their effect on cost reductions of coordination
among individuals and firms, may produce a change in firm structure. Likewise, innovation
also has an effect on productivity, mainly through total factor productivity but also by
interacting with other factors such as capital or human capital. This innovation refers
to technologically new processes and products, either at firm, local, country or global
level. The emphasis on novelty does not mean to make more of the same, but to expand
human knowledge frontier, observing that what is novel may also be applied at firm or
country level. Therefore, when we speak about innovation, we must understand that what
is new for a particular country may not be new at international level.
the analysis of the National Survey of Science, Technology and Innovation
2004 (Encuesta Nacional de Ciencia, Tecnología e Innovación) by CONCYTEC (2005)
reports the following facts. First, the proportion of firms that perform SCTel activities is
low, and the activities are concentrated in metropolitan Lima. The mega and large firms
are the firms with more initiatives in this field. These activities are developed in different
sectors, emphasizing food, beverage and tobacco, mining, commerce and petroleum.
Second, availability of R&D formal units decreases as firm size decreases. Third, the
main application of R&D spending activities is experimental research, then applied
research and, lastly, basic research. Also, firm R&D investment is mainly financed by own
resources. Fourth, most firms have computers and access to the Internet, although the
proportion is less for small and medium size enterprises. The access to ICT is significant,
but it varies depending on technology sophistication level and firm size. Fifth, part of
innovation activities is oriented towards product innovation and organization. Moreover,
innovations have shown a higher novelty grade in the framework of the firm itself and/
or local market. Sixth, Peru innovation capacity faces big challenges ahead. In general,
lack of access to financing and high cost of training are two main obstacles for innovation
activities across all firm categories.
In this perspective, this study has two main purposes: i) to report indicators of science,
technology and technological innovation, cooperation and ICT in Peru; and ii) to
provide evidence on the effect of SCTel activities and ICT on profitability in Peruvian
manufacturing firms. This study is organized as follows. Section 2 shows some indicators
of technological innovations and ICT use. Then, Section 3 displays evidence related
to economic performance of manufacturing firms. Section 4 presents the conceptual
framework and empirical approach, and Section 5 discusses econometric results.
Los artículos reunidos en la publicación buscan entender la dinámica de la evolución y revolución de las TIC, así como producir evidencias sobre su potencial para promover el desarrollo socioeconómico. Como tal, el análisis de microdatos procedentes de Encuestas Nacionales de Hogares y Encuestas Nacionales de Innovación en América Latina, ambas fuentes de información estadística, ofrecen posibilidades atractivas para investigar no solo los factores determinantes de las actividades de innovación y difusión de la tecnología, sino también sus impactos económicos.
De manera general, los artículos sobre el acceso, uso e impacto de las TIC en hogares demuestran los avances alcanzados a partir del proceso de homologación de microdatos, trabajo que ha permitido la elaboración de investigaciones desde una perspectiva comparada, sobre el avance de la Sociedad de la Información en los países de América Latina. En el caso de las encuestas de empresas se destacaron los avances en la discusión teórica y empírica sobre el impacto de las TIC en el sector productivo por medio de diferentes estudios de caso. Para la elaboración de los artículos sobre TIC e innovación se trabajo en forma coordinada con la red Diálogo Regional sobre Sociedad de la Información (DIRSI).
La publicación que reúne estudios econométricos sobre el acceso, uso e impacto de las TIC en hogares y empresas, es el informe final del proyecto “Observatorio para la Sociedad de la Información en América Latina y el Caribe (OSILAC)", llevado a cabo por la División de Desarrollo Productivo y Empresarial de la Comisión Económica para América Latina y el Caribe (CEPAL), de las Naciones Unidas, con el apoyo financiero del Centro Internacional de Investigaciones para el Desarrollo (CIID-IDRC).
(texto de Mariana Balboni)
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• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
Informational lives of the poor: an exploratory study in three mexican communities
1. > INFORMATIONAL LIVES OF THE POOR:
AN EXPLORATORY STUDY IN THREE MEXICAN COMMUNITIES
JUDITH MARISCAL & MARÍA ANGÉLICA MARTÍNEZ
September 26, 2013
2. > OBJETIVES
We seek to understand how the poor obtain, share and use ICT
on their everyday life –what we call the informational lives of
the poor.
>2
Using “before and after” studies we attempt to identify and
understand mechanisms through which ICT (and broadband,
in particular), may have an impact on poverty alleviation
>1
3. > METHODOLOGY
Does ICT access enhance the capabilities/assets of members
of low- income communities?
>2
How the adoption of broadband and other ICTs (or lack of)
changes the pattern of information seeking? Can these changes
be tied to development outcomes?
>1
RESEARCH QUESTIONS:
5. > LAS MARGARITAS
. Agency: TOA (NGO)
. No ICT Intervention
. Access to: Radio, TV, Community
shared telephone (sat)
> Community Center (library and
computer with no connectivity)
> Productive community activity:
Cooperative “Flor del Desierto”
6. > SANTIAGO NUYOÓ
. Agency: Telecomm (public entity)
. Intervention: Mobile local access and M-
Banking
. Access to: Radio, TV, lSat and Telecentre
(restricted)
> Telecomm provided satellite
connection with local mobile network
and financial services. NGO offered
financial and digital training.
7. > SAN MIGUEL DE ALLENDE
. DIRSI, introduced by NGO Jóvenes .
Adelante to the community.
. Intervention: Provision of 3G Tablets,
donated by Nextel.
. Access to: Radio, TV, and mobile broadband
> Tablets were given to 3
undergraduate students, who were
responsible of teaching their family
members. Searching techniques and
instruction strategies were provided
by DIRSI.
8. The prevailing idea is that those who can reap the most
benefits from ICTs are children and youth. High expectations
are placed on having kids learn how to use the Internet; it is
perceived as a key instrument for social mobility through
education.
>2
People have preconceptions about the potential benefits of
Internet use: regardless of its availability.>1
INITIAL OBSERVATIONS:
> RESULTS
9. “Learning by doing” and “Leaning by watching” enables
populations at the BOP to develop new skills, to engage in new
practices and to find useful applications for old and new
abilities and interests.
>2
The role of infomediaries allows permanent communication with
primary social ties, and results in contacts with institutions,
service providers and authorities.
>1
IMPACT ON HUMAN CAPITAL:
> RESULTS
In terms of skills, the impact of ICTs does not imply a direct, immediate link
between increased access and improved livelihoods; the positive impact on
human capital requires effective training process.
>
10. > IMPACT ON HUMAN CAPITAL
Santiago de Nuyoó:
Banamex Foundation>1
“Even I said I´d never learn… I could
not even imagine having a phone in
my hand… and I learned to dial and
text and now I say, that´s good. I can
also send payments, not many
because we don´t spend much but
there are some.” [Interview, Agustina,
47, housewife Nuyoo, 25/10/2012]
San Miguel de Allende:
Immediate Family>2
“I asked her what she wanted to find
out about and she mentioned several
things, including about breast cancer.
She said she was always been curious
to find out what is and what causes
it.” [Diary, Leontina, 23, grant holder,
San Miguel, 27/03/2012]
CRUCIAL ROLE OF INFOMEDIARIES
11. Family members as infomediaries: contributed in creating
conditions for the most vulnerable social groups to feel trust,
confidence, empowerment.
>1
IMPACT ON SOCIAL CAPITAL:
> RESULTS
“I though this was only for those who are young. ‘We are here in the kitchen and looking
for something to eat, but when they taught me, I realized that I can learn. I liked it
because I can see things I told my neighbor: -I can do things now. I was pleased to brag
about it.” [Interview, Omar´s mother, 43, San Miguel, 04/04/2013].
>
12. > RESULTS
Las Margaritas>1
Lack of ICT access generates negative Social
Capital as the community trusted a gatekeeper.
> One of the community members centralizes all
the public information and functions as a true
gatekeeper, filtering the news that deserves to be
disseminated and concentrating knowledge about
subsidies and social benefits.
San Miguel de Allende>2
Grant holder´s skills and ability to connect to the
Internet, in San Miguel, changed the communication
and power relations. Government officials approach
grant holders to access, process, generate and
convey key information.
“Now, [with the tablet] it will be easier for me
when my delegate calls me to help write e-mails or
whatever. [As] I´m the only one in the town who
knows how to use the internet, [that] is an
advantage” [Interview, Isela, 23, grant holder, San
Miguel, 24/03/2013]
IMPACT ON SOCIAL CAPITAL: ELIMINATION OF GATEKEEPERS
Adopting broadband may strengthen social capital and political participation>
13. One of the main benefits of access to ICTs is
obtaining information may create business
opportunities and reduce transactions costs.
> LAS MARGARITAS
Cooperative Flor del Desierto products are available
in websites created by NGO, but members of the
community cannot access the web page.
“We need to be taught to use the computer and the Internet; they say that we can talk outsiders.”
[Interview, Ángeles, 52, member of Flor del Desierto Cooperative, Las Margaritas, 07/09/2012].
> RESULTS
IMPACT ON FINANCIAL CAPITAL > Cooperative Flor del Desierto products
14. > RESULTS
IMPACT ON FINANCIAL CAPITAL
> SAN MIGUEL DE ALLENDE
This case highlighted the value of young family
members as infomediaries. Sharing common assets
created incentives for information queries that
could generate family income.
“When I visited the FONAES web page, I thought
that we could ask for a loan to open a kitchen that
I would open with my mother…” [Leontina,
Student].
15. > RESULTS
> SANTIAGO DE NUYOÓ
“So I said I´ll never learn ... not even
imagine having a phone in my hand ... And I
learned to write and send messages and I
thought it's good. but now I can also send
payments, not many because we don´t
spend a lot". [Housewife, 47, Santiago
Nuyoo, 25/10/2012]
IMPACT ON FINANCIAL CAPITAL
16. When ICT access is supported by effective training through
infomediaries, information and communication strategies
indeed change and capabilities are enhanced.
>2
> CONCLUSIONS
Without broadband access, communities face high transaction
cost and forego business opportunities
>1