This resume is for Jijo Thankachan, who is seeking a position that allows him to utilize his knowledge and skills in customer service, teamwork, and quality assurance. He has over 4 years of experience as a Location Manager for a catering company in Abu Dhabi, where he was responsible for supervising operations, ensuring food quality and safety, managing staff, and controlling costs and expenses. He holds a Bachelor's Degree in Hotel Management and has received training in food safety, risk assessment, and first aid.

1. RESUME
JIJO THANKACHAN
ABU DHABI
Email: jijomash@gmail.com
Mobile: +971554433894
To be a part of the team and impart my knowledge and skills to successfully deliver a quality work to
meet the standard set by the company.
Core Competencies
 Customer Focus
 Communication
 Team work
 Quality orientation
 Problem solving
 Account ability and Dependability
 Ethics and integrity
 Periodically monitors and inspects catering / ancillary services rendered by contractors and
ensures these conform to standards specified in the contracts
 Inspects food preparation areas, the quality, variety and quantity of food served by contractors
to ensure adequate standards of cleanliness, hygiene, taste, compliance with approved menus
and satisfaction of users. Resolves minor problems and refers major ones to Catering
Manager for necessary action, as deemed appropriate by him.
 Conducts special investigations into complaints about the quality and quantity of food in
facilities and report’s findings and recommendations to Catering Manager for corrective action.
 Co Ordinate with purchase for all requirements.
 Planning menu in consultation with Chefs.
 Hiring, training, supervising and motivating permanent and casual staff.
 Organizing staff roats.
 Ensuring that health and safety regulations are strictly observed recorded and archived.
 Monitoring the quality of the product and service provided.
 Maintain actual manday’s reports & make production plan accordingly.
Career Objective
Career Objective
Summary of Skills& Experience

2. General Responsibilities
 Report to work on time with proper uniform, including name tag, personal appearance must
comply with the standard of organization.
 Performs duties in a safe, professional and efficient manner, complying with HSE
Requirements related to all job activities. Familiarizes & maintains proper and continuous
knowledge of Company’s HSE procedures, rules and regulations & ensures the compliance of
the same by the Catering contractors.
 Be able to work according to budget, keep constant eye on staffing level and control costs as
much as you can.
 Be able to perform any additional scope of duties if requested by the management.
 To treat all guest, members& colleagues in a pottle and courteous manner at all times.
 Temperature control record at all stages of receiving production & service to ensure food
safety.
 Have weekly meeting with client’s representative (Camp Boss) & record the same.
 Check daily hygiene & sanitation of the Food Production, Service area.
 Employees Monthly Time Sheet.
 Coordinate with Maintenance Department.
 Responsible for the profitability of the locations.
Professional Experience
 Four N Catering, Abu Dhabi, UAE
(26th March 2012 To Till Date – Location Manager – 4.5 years.
 Derby Green, A Club Mahindra Heritage Resort, Ooty, Tamil Nadu, India
(8th May -2009 to 31st January 2012 - Food & Beverage Captain – 2.8 Years
 Muthoot Plaza (A five-star hotel) Trivandrum, Kerala, India.
(10thNovember -2008 to24th April - 2009 - (Industrial Training - 6 months)
 To supervise catering Operations for locations with manday’s above 6000.
 Main: - Quality / Related
 Check and maintain records for food quality e.g. recipes, cleaning schedule, etc.
 Supervise the storekeeper in checking and storing the quality of food products.
 Checks and maintained employees in the standard requirement.
 Conducts staff meeting and give feedback for quality improvement.
 Checks, maintained and quality of assets and running assets to ensure quality.
 Cost Control:-
 Check as per budgets and control expenses.
 Check staff scheduling and productivity and minimize labour cost.
 Maintain waste reports and minimize the same.
 Maintain actual manday’s reports & make production plan accordingly.
 Check all other expenses if budgeted.
 Provide feedback through the ERP System accurately.
 Ensure that variation in revenue budgets are reflected in the cost & expenses incurred.
 Check & control manday’s and guest dining as per the invoiced details.

3.  Customer Satisfaction Related: -
 Have regular meeting with clients (minimum once a month) & record the same.
 Document action taken & measure improvement.
 Feedback records to be maintained in the Company System.
 Food Safety Related:-
 Temperature control record at all stages of receiving production & service to ensure food
safety.
 Production schedules to minimize holding time.
 Check daily hygiene & sanitation of the area.
 Reports food safety concerns documented to immediate supervisor.
 Ensure confidentiality of the business information.
SSLC
K.R.K.P.M.B.H.S. Kadampanad, Kerala State Board of Examination Kerala.
Pre -Degree
St.Cyril's College Kerala University, Kerala, India
Bachelors Degree
Bachelors Degree in Hotel Management& Catering Science
(SNGM Arts & Science College, University of Kerala, Kerala, India)
EHS Risk Assessment Training Programme, Abu Dhabi, UAE on 15/07/2013
ADFCA Essential Food Safety Training, Abu Dhabi, UAE on 23/05/2012
Food Safety Level 2 - Passed & Held at Abu Dhabi, UAE on 31/01/2015
Basic First Aid - Aspire Middle East Training Institute, Abu Dhabi 09/06/2015
Computer Office Automation (COA) : MS Office & Internet applications, Kerala, India
Education Qualification

4. PERSONAL DETAILS
Nationality : India
Date of Birth : 13/03/1984
Sex : Male
Age : 32
Father’s Name : Late D. Thankachan
Religion : Christian
Marital Status : Married
Current Location : Abu Dhabi, Uae
Current Position : Location Manager
Current Sponsor : Four N Catering Services LLC
PASSPORT DETAILS
 Passport No. : N1858013
 Place of issue : Trivandrum
 Date of issue : 12/08/2015
 Date of expiry : 11/08/2025
 Visa Status : Residence
 Place of Issue : Abu Dhabi, UAE
Declaration:
I consider myself familiar with hospitality aspects, I also confident of my ability to work in a team. I
hereby declare that the information furnished above is true to the best of my knowledge and belief.
Date: 8/20/2016 JIJO THANKACHAN
Place: Abu Dhabi