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Jignessh Mistry
Seeking highly motivated individuals to build a team for an entrepreneurial venture.
Synopsis
An astute professional with over 15+ years of rich experience in Strategy Planning & Business
Development, Distribution network, Profit Centre head & Customer Relationship Management in diverse
sectors and location.
Presently working on an E-Commerce venture- Building global markets and distribution centres in India and
Globally
A proactive planner with dexterity in identifying & adopting emerging trends to achieve organizational
objectives and profitability norms.
Excellent communication, relationship management & analytical skills.
Strong knowledge & experience in handling channel sales and direct sales.
Adaptability to new products, processes and locations.
Current Profile
Putting together a consumer base and distribution network for global brands
The products belong to high growth industries - Luxury lifestyle vacations/ swiss watches/ wellness/ weight
management/ education
Core Competencies
Business Development
Planning, organizing and implementing innovative sales programs/strategies to improve the product awareness
and escalate business volumes.
Business development by “tapping new channels” and making cold calls for traders and wholesalers
Relationship Management
Effective Management of Customer Relations and ensuring maximum Customer Satisfaction by providing timely
clarification of queries.
Interacting & developing rapport with all clients; for maximum client retention and achievement of service
revenues.
Team Management
Mentoring, motivating and guiding team members ensuring sales - business generation and achieving budgeted
figures.
Training team members and subordinates to develop requisite skills; conducting trainings on products, selling
skills, lead prospecting, and closing skills
Dealer Management
Identifying and appointing dealers; establishing strategic alliances / tie-ups with strong and reliable channel
partners, resulting in deeper market penetration and reach. Implementing corporate guidelines at dealerships
to maximize sales and accomplish revenue and collection targets; upgrading existing dealer infrastructure.
Finalizing new dealership areas wherever unrepresented and organizing review meeting for assessing
performance of dealer.
Sales & Marketing
Assigning monthly/annual sales targets and executing them in a given time frame thereby enhancing existing
clientele.
Driving sales efforts for attainment of periodical targets with a view to optimize revenue and achieve business
excellence.
Preparing MIS reports, as well as developing and maintaining channels /business associates.
Occupational Contour
Since Sep’08 – till date Fullerton India credit company ltd, Mumbai
Branch Unit Manager (Assets) Andheri.
Heading Andheri branch having branch team size of, 1 Relationship Manager, 10 Relationship
Officers, 1 Credit manager,1 credit officers,2 collections officers and 1 Operations resource.
Lead a result oriented team of Sales, Credit, Collections and operations, and responsible for managing
the Branch Profitability (PAT), ensuring high quality service and Customer Relationship Management.
Complete market mapping of self employed visible establishments in andheri and segregating
customer database in to various level of income and trade groups.
Own all branch objectives and overall branch supervision & Review Branch reports.
Ensure achievements of overall Branch Targets by generating business and cross sales.
Customer Relationship Management & supervision of all accounts (sales and collections)
Ensure all components of the branch sales model function as per design.
Follow up with Risk Heads & Business Heads to solve all product related issues.
Review vault register.
Ensure compliance and audit requirements with company and RBI rules, regulations & procedures.
Periodic review of progress vs. objectives.
Source Manpower from market on continuous basis and impart training to RO’s to de-learn market
practices and learn as per the policy, process and business model of FICCL
Since Aug ’04 – Aug 09 ABN AMRO Bank, Mumbai Sales Manager – Personal Loans and
business loans.
To identify, approach & manage relationships with possible partners and set up distribution network
Instrumental in increasing the distribution from zero to 20 Active DSA’S in span of 2 yrs and grew 6 of them
from Zero to a level of 75 lacs to 1 cr.
To ensure proper supervision & management of the sourcing agencies to make them profitable, well run
businesses
Managing approval rates, portfolio mix, delinquency; dsa frauds, service standards & profitability for the
portfolio being sourced.
Maintained an average yield of 18.50% & proc fees of 1.50% to ensure profitability of the portfolio sourced
& COA below the COA target allocated, by managing the target achievement mix between the set of DSA’s.
Handled personal loan & business loan portfolio, doing an average volume of 2.5 cr In PL & 2 cr in BL.
Successfully achieved the target of 29.7 crores against the target of Rs 22 crores in the year 2005-06.
Achieved 126.33% of PFC target set for the year 05-06 and 06-07. Accepted aggressive targets for the year
2006.
Increased cross sell products penetration of Credit Cards (100%), Loan Protect (30%) & Saving AC (80%)
from the business sourced.
In the year 2006-07 exceeded 6 crores from the decided target.
Entrusted with the additional responsibility handling the biggest DSA of ABN AMRO BANK & Grew the DSA
from an 80 lacs volume to 2.85 Cr in 2006.
Winner of the monsoon dash Contest in the year 05-06; revived 3 closed DSA’s.
Jul ’02 – Jul ’04 GE Countrywide Consumer Financial Territory
Auto Services Ltd., Nagpur Manager
Launched auto loans of GE countrywide in locations of Nagpur, Amaravati & Akola.3 executives and assistant
territory manager used to report to me, and back office staff of operations for auto loans used to report to me.
New Cars loans
Instrumental in increasing Maruti Auto Loans Volumes from an average 15 Lacs to an avg of 55 Lacs P.M.
Responsible for corporate sales (large and medium), Retail and Corporate bulk deals.
Initiated the working on location Akola & Amaravati in Aug’ 02 for Maruti initially generating an average
volume of 15 Lacs each from both locations.
Interact with dealers and plan on inventory status and inventory planning, to source the right mix of loans.
Handled non Maruti Auto Portfolio under GE Countrywide Consumer Financial Services ltd
Increased Non Maruti Auto Loans Volumes from an average 15 Lacs to an average 25 Lacs P.M.
Escalated the distribution network (channels) like appointment of DSA and Sub-DSA’s at Nagpur, Amravati &
Akola.
Used Car Loans
Launched “Used car Policy” in Nagpur in September 2002.
Tie up with used car brokers and Dealers for increasing channels/distribution.
Increased an average of 45+ Lacs of used car business P.M.
May ’00 – Jul ’02 AutoMartindia Ltd. Assistant Manager- Business Development.
Handled the Bazee & Automartindia’s joint operations for auctioning of Certified used cars on the auction
engine.
Responsible for corporate Sales/sourcing of cars and marketing of brand Automartindia
Identifying appointment and Development of Finance Company DSA and used and new cars dealers
Network and managing the Automartindia’s Account at the DSA/Dealers.
Interact with Dealers on daily basis and take an updated stock to inventories.
Monitor the penetration of automartindia’s share in to the dealership’s business.
Taking care of the project of Identifying and setting up of “BUYING HOUSE” for Automartindia.
Sourcing & monitoring of inventory. Tracking the process of transaction, revenue sharing and accounts.
Analyzing and Advertising on the market reaction.
Organising and handling User cars melas for automartindia.
Occupational Contour
2000 P.G.B.M Rizvi Academy of Management.
1997 B.Sc (Physics) Mumbai University
1993 10 + 2 K.V.ONGC Panvel, C.B.S.E Board
1991 10th
K.V.ONGC Panvel, C.B.S.E Board
Personal Information
Date of Birth :- May 01,1975
Address :- Plot no 54,Flat no 302,A-Wing,Sicily Park, Sector
12 B, Kopar khairane, Navi Mumbai
Marital Status :- Married
Contact Details :- 9820137881 / 9967171136
Email Id :- jigneshpmstry@gmail.com / jignessh@outlook.com

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Jignesh_Resume renew1

  • 1. Jignessh Mistry Seeking highly motivated individuals to build a team for an entrepreneurial venture. Synopsis An astute professional with over 15+ years of rich experience in Strategy Planning & Business Development, Distribution network, Profit Centre head & Customer Relationship Management in diverse sectors and location. Presently working on an E-Commerce venture- Building global markets and distribution centres in India and Globally A proactive planner with dexterity in identifying & adopting emerging trends to achieve organizational objectives and profitability norms. Excellent communication, relationship management & analytical skills. Strong knowledge & experience in handling channel sales and direct sales. Adaptability to new products, processes and locations. Current Profile Putting together a consumer base and distribution network for global brands The products belong to high growth industries - Luxury lifestyle vacations/ swiss watches/ wellness/ weight management/ education Core Competencies Business Development Planning, organizing and implementing innovative sales programs/strategies to improve the product awareness and escalate business volumes. Business development by “tapping new channels” and making cold calls for traders and wholesalers Relationship Management Effective Management of Customer Relations and ensuring maximum Customer Satisfaction by providing timely clarification of queries. Interacting & developing rapport with all clients; for maximum client retention and achievement of service revenues. Team Management Mentoring, motivating and guiding team members ensuring sales - business generation and achieving budgeted figures. Training team members and subordinates to develop requisite skills; conducting trainings on products, selling skills, lead prospecting, and closing skills Dealer Management Identifying and appointing dealers; establishing strategic alliances / tie-ups with strong and reliable channel partners, resulting in deeper market penetration and reach. Implementing corporate guidelines at dealerships to maximize sales and accomplish revenue and collection targets; upgrading existing dealer infrastructure. Finalizing new dealership areas wherever unrepresented and organizing review meeting for assessing performance of dealer. Sales & Marketing Assigning monthly/annual sales targets and executing them in a given time frame thereby enhancing existing clientele. Driving sales efforts for attainment of periodical targets with a view to optimize revenue and achieve business excellence. Preparing MIS reports, as well as developing and maintaining channels /business associates.
  • 2. Occupational Contour Since Sep’08 – till date Fullerton India credit company ltd, Mumbai Branch Unit Manager (Assets) Andheri. Heading Andheri branch having branch team size of, 1 Relationship Manager, 10 Relationship Officers, 1 Credit manager,1 credit officers,2 collections officers and 1 Operations resource. Lead a result oriented team of Sales, Credit, Collections and operations, and responsible for managing the Branch Profitability (PAT), ensuring high quality service and Customer Relationship Management. Complete market mapping of self employed visible establishments in andheri and segregating customer database in to various level of income and trade groups. Own all branch objectives and overall branch supervision & Review Branch reports. Ensure achievements of overall Branch Targets by generating business and cross sales. Customer Relationship Management & supervision of all accounts (sales and collections) Ensure all components of the branch sales model function as per design. Follow up with Risk Heads & Business Heads to solve all product related issues. Review vault register. Ensure compliance and audit requirements with company and RBI rules, regulations & procedures. Periodic review of progress vs. objectives. Source Manpower from market on continuous basis and impart training to RO’s to de-learn market practices and learn as per the policy, process and business model of FICCL Since Aug ’04 – Aug 09 ABN AMRO Bank, Mumbai Sales Manager – Personal Loans and business loans. To identify, approach & manage relationships with possible partners and set up distribution network Instrumental in increasing the distribution from zero to 20 Active DSA’S in span of 2 yrs and grew 6 of them from Zero to a level of 75 lacs to 1 cr. To ensure proper supervision & management of the sourcing agencies to make them profitable, well run businesses Managing approval rates, portfolio mix, delinquency; dsa frauds, service standards & profitability for the portfolio being sourced. Maintained an average yield of 18.50% & proc fees of 1.50% to ensure profitability of the portfolio sourced & COA below the COA target allocated, by managing the target achievement mix between the set of DSA’s. Handled personal loan & business loan portfolio, doing an average volume of 2.5 cr In PL & 2 cr in BL. Successfully achieved the target of 29.7 crores against the target of Rs 22 crores in the year 2005-06. Achieved 126.33% of PFC target set for the year 05-06 and 06-07. Accepted aggressive targets for the year 2006. Increased cross sell products penetration of Credit Cards (100%), Loan Protect (30%) & Saving AC (80%) from the business sourced. In the year 2006-07 exceeded 6 crores from the decided target. Entrusted with the additional responsibility handling the biggest DSA of ABN AMRO BANK & Grew the DSA from an 80 lacs volume to 2.85 Cr in 2006. Winner of the monsoon dash Contest in the year 05-06; revived 3 closed DSA’s. Jul ’02 – Jul ’04 GE Countrywide Consumer Financial Territory Auto Services Ltd., Nagpur Manager Launched auto loans of GE countrywide in locations of Nagpur, Amaravati & Akola.3 executives and assistant territory manager used to report to me, and back office staff of operations for auto loans used to report to me. New Cars loans Instrumental in increasing Maruti Auto Loans Volumes from an average 15 Lacs to an avg of 55 Lacs P.M. Responsible for corporate sales (large and medium), Retail and Corporate bulk deals. Initiated the working on location Akola & Amaravati in Aug’ 02 for Maruti initially generating an average volume of 15 Lacs each from both locations. Interact with dealers and plan on inventory status and inventory planning, to source the right mix of loans. Handled non Maruti Auto Portfolio under GE Countrywide Consumer Financial Services ltd Increased Non Maruti Auto Loans Volumes from an average 15 Lacs to an average 25 Lacs P.M. Escalated the distribution network (channels) like appointment of DSA and Sub-DSA’s at Nagpur, Amravati & Akola.
  • 3. Used Car Loans Launched “Used car Policy” in Nagpur in September 2002. Tie up with used car brokers and Dealers for increasing channels/distribution. Increased an average of 45+ Lacs of used car business P.M. May ’00 – Jul ’02 AutoMartindia Ltd. Assistant Manager- Business Development. Handled the Bazee & Automartindia’s joint operations for auctioning of Certified used cars on the auction engine. Responsible for corporate Sales/sourcing of cars and marketing of brand Automartindia Identifying appointment and Development of Finance Company DSA and used and new cars dealers Network and managing the Automartindia’s Account at the DSA/Dealers. Interact with Dealers on daily basis and take an updated stock to inventories. Monitor the penetration of automartindia’s share in to the dealership’s business. Taking care of the project of Identifying and setting up of “BUYING HOUSE” for Automartindia. Sourcing & monitoring of inventory. Tracking the process of transaction, revenue sharing and accounts. Analyzing and Advertising on the market reaction. Organising and handling User cars melas for automartindia. Occupational Contour 2000 P.G.B.M Rizvi Academy of Management. 1997 B.Sc (Physics) Mumbai University 1993 10 + 2 K.V.ONGC Panvel, C.B.S.E Board 1991 10th K.V.ONGC Panvel, C.B.S.E Board Personal Information Date of Birth :- May 01,1975 Address :- Plot no 54,Flat no 302,A-Wing,Sicily Park, Sector 12 B, Kopar khairane, Navi Mumbai Marital Status :- Married Contact Details :- 9820137881 / 9967171136 Email Id :- jigneshpmstry@gmail.com / jignessh@outlook.com