The document outlines the personalized and flexible care services provided by a small living assistance company, highlighting their commitment to superior support through carefully matched caregivers and responsive communication. Services offered include personal support, physiotherapy, meal preparation, and nursing care, available on short or long-term arrangements. The company emphasizes their customer-centric approach, with ongoing follow-ups and the ability for care recipients and families to select caregivers through interviews.

1. THE LAS DIFFERENCE
Because we are reasonably small, we can provide an extra level of service which, frankly, does not readily exist
elsewhere.
How?
The superior personality and level of competency of our Personal Support Workers – (Some of our
competitors’ employ 1000 or more caregivers).
Our personal touch;
Care Recipients can choose one of several caregivers after a personal interview.
24-hour – 7 days x 365 days per year, service.
Polite, knowledgeable and reasonable office staff.
Messages returned quickly.
Rapid problem solving.
Flexibility regarding schedules.
Flexibility regarding changing of caregivers.
We communicate frequently with Care Recipients, Clients.
Small things make a big difference – acknowledgement of birthdays, anniversaries etc.
“One Stop” care/client services including at home nursing, liaison with CCAC’s/Social
Workers, personal care etc.
WHAT WE DO
We would begin by reviewing your client’s needs through discussions with their involved family members.
When necessary, we consult with the physician of the Care Recipient, social workers or nursing home staff. We
carefully match the caregiver with the necessary experience and personality to the needs of each Care Recipient.
Next, we would arrange for caregivers to visit your client’s home so the Care Recipient and/or involved family
members can participate in the selection process.
After the caregiver has been placed in your client’s home we continue our system of ongoing personalized
contacts through telephone check-ins and home visits. If requested by you and approved by the Care Recipient
or his/her family, we would also periodically update you on the case.
LIVING ASSISTANCE SERVICES
www.LAServices.ca · 855.483.CARE(2273) · info@laservices.ca

2. Our services include the following:
Personal Support (PSW, HCA)
Physiotherapy (PT)
Meal Preparation
Personal Care (Personal Hygiene Assistance)
Joyful Companionship
Ambulatory Assistance
Light Housekeeping
Laundry
Errands & Shopping
Respite care for family members and private caregivers
Palliative Care
Nursing Care (RN/RPN)
Nursing Home Placement Consultation
Supplementary Care in Hospitals
Supplementary Care in Nursing Homes
Supplementary Care in Retirement Homes
Transportation/Travel Arrangements
We will also endeavour to provide any other services requested which are not listed above. All listed services
are available on a short or long term basis, live-in (24 hour), or live-out including weekends and holidays from
3 to 24 hours.
LIVING ASSISTANCE SERVICES
www.LAServices.ca · 855.483.CARE(2273) · info@laservices.ca