Jayan Pallath Vijayan has over 1.2 years of experience in IT with a focus on application support and customizations in Oracle SQL, Sybase, PL/SQL, Perl scripting and UNIX. He has a diploma in Automation and Communication Electronics from Republic Polytechnic. His current role is as a Senior System Analyst at Cognizant Technology Solutions providing support to UBS for their wealth management and payments processing systems using tools like WRQ reflection, Toad and SQLAdvantage. Previously he worked as an Engineering Specialist in the sputter maintenance department at Seagate Technologies.

1. Phone: +65 91085694 Email ID: pvjayan2005@yahoo.com
Jayan Pallath Vijayan
Experience Summary
• Having more than 1.2 years of experience in Information Technology.
• As part of my assignments, I have been in Application Support Analyst.
• Highly accomplished Expertise in Customizations in Oracle sql, Sybase, PL/SQL, Perl script and
UNIX.
• Solid technical skills, demonstrated proficiency in team to maximize the levels of productivity,
while forming cohesive team environments.
Education and Certifications
Title of the Degree with
Branch
College/University Year of Passing
Diploma in Automation and
Communication Electronics
Republic Polytechnic 2008
Technical Skills
Hardware / Platforms Windows 7/XP, Unix.
Programming Languages Unix
Databases Oracle, Sybase
Scripting Languages Shell Script
Tool Toad, SQLAdvantage, WRQ reflection
Visa Details
Singapore Permanent Resident
Contact Details
Emial id: pvjayan2005@yahoo.com
Mobile No. +65 91085694
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2. Phone: +65 91085694 Email ID: pvjayan2005@yahoo.com
Project Experience
Organization: Cognizant Technology Solutions, Singapore
Title Senior System Analyst
Client UBS
Operating System Windows 7/XP, Linux/Unix
Tools WRQ reflection, Toad, SQlAdvantage, Putty
Team Size 12
Period April 24, 2015 – Till date
Project Objective
Provide service delivery to Wealth Management users.
Project Description
WMRC: Wealth management APAC team mainly deals with the End to End Processing and
Reporting of daily transactions in WM APAC. We also support various TRADING/NON-TRADING
applications which are critical for day to day operations for Market and non-Market users.
WEALTH MANAGEMENT APAC is classified into 5 major streams
• Client Experience
• Order Processing
• Trade processing
• Data Warehousing
• Document Solutions
PCP: The Payments and Cross Products IT Services International department is responsible for the
global development and on-going support of cash handling and external messaging architecture.
Regional teams in Asia Pacific, US and London provide business analysis, development, and testing and
project management services to support applications across Wholesale Cash & Financial Messaging,
Payments & Treasury Services, Global Cash Management and Core Client Infrastructures Services
departments.
Role and Responsibilities
• Fixing production issues encountered during the monitoring of health in settlements and
confirmations suite of applications.
• Global support to cash handling and external messaging architecture.
• Interacting with clients from various parts of world.
• Enhancement and Testing before implementation into Production.
• Interacting with end users to resolve the application issues through chat channel, emails,
phone and snow.
• Addressing the critical issues to next level and managing the incidents for all the critical issues
along by following the incident management process.
• Allocating the tickets to next level and development team depending on the issues and
resolving the tickets raised by users for day to day application issues
• Monitoring of overnight batches.
• Data Analysis for false alerts received.
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3. Phone: +65 91085694 Email ID: pvjayan2005@yahoo.com
• Monitoring all the production jobs running through Autosys and fixing the failure’s whenever
necessary.
• Monitoring generation and delivery of critical user report and fixing the issue whenever
necessary on failure of deliveries.
• Monitoring the chat channels and responding to user on IT and Business queries
• Assisting L2 while implementing major releases and migration tasks.
Organization: Seagate Technologies
Title Engineering Specialist
Department Sputter Maintenance
Team Size 10
Role Shift Leader
Period May 26, 2011 – March 31, 2012
Role and Responsibilities
• Handling Shift
• Preventive maintenance
• Improving productivity
Personal Detail
Date of Birth 2nd
August 1986
Marital Status Single
Nationality Indian
NRIC S8675149F
Hobbies Traveling, Cricket, Chess, Movies, Music
Languages English, Hindi, Malayalam
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