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James F. Libbe, MBA, CPCU
(708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/
SUMMARY
Results-oriented, hands-on insurance consultant with demonstrated success in strategic analysis for
prominent insurance leaders. A team and client-focused leader with a proven record of enhancing
overall business operations, specializing in turning insurance organizations into profitable
competitors.
• Experienced in risk management focusing on quality control, best practices, and compliance
issues related to continuous improvement in insurance operations for both internal and external
customers.
• Research websites and resources for coverage trends/issues involving self-insurance, uninsured
motorists, no fault, and other risk management issues.
• Train and mentor employees in insurance coverages, forms, endorsements, and documents
included in a complete underwriting submission.
• Consult internal clients on proper classification of general liability operations and workers
compensation payroll class codes for premium audit purposes as well as flood zones for
determining flood coverage.
• Analyze specific coverage forms and endorsements for coverage gaps and overlaps to prevent
uninsured losses.
• Interpret complex coverage policy language and explain coverages/exclusions in easy to
understand terms.
WORK EXPERIENCE
Insurance Assistant with USI Insurance Services 2018 to present
I will be taking on long term projects such as deep dive checking policies, working with spreadsheets
to update exposure data and allocating premiums among divisions and properties. This is the unit that
Wells Fargo sold to USI Insurance Services in December 2017.
Operations Specialist with Weiss Insurance Agencies 2017 to 2018
Organized and distributed downloaded renewal and new business policies, endorsements, audits,
cancellations and reinstatements to account managers. Processed large renewal certificate runs and
daily certificate requests through the certificate management system. Scanned, processed, and
reviewed policies, endorsements and audits through their agency management system. Ensured that
policy provisions matched the coverage ordered. Ordered endorsements and motor vehicle reports
as directed by account managers.
Independent Consultant with Work at Home Vintage Experts, New York, NY 2016 to 2017
Reviewed loss control inspection reports to determine if the recommendations made accurately
reflected the narrative and photos shown in the report. Determined which report recs should be
included in the rec letter sent to the retail agent. Followed up for receipt of the signed rec letter and
photos, paid invoices, receipts, or work orders that proved compliance with the recommendations.
Evaluated the information on the rec letter and compliance proof for submission to the carrier.
James F. Libbe, MBA, CPCU
(708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/
Self-Employed Insurance Consultant, Elgin, Illinois 2008 to 2016
Provide analysis on insurance issues for various insurance companies within the Chicagoland area.
Perform detailed research and analysis of client policies and procedures. Develop process
improvement and compliance/product development strategies to enhance clients’ overall business
strategy. Listed below are some clients:
Wolf Point Advisors, Ltd.
Hired to provide guidance and direction to their production and internal staff. This included helping
their inexperience producers with talking points regarding target industries such as trucking,
construction contractors, manufacturers, security firms, restaurants and bars, and technology firms.
• Designed and produced a production manual for producers and a procedure manual for
account managers at a startup insurance agency. Also produced a Commercial Property
training tutorial.
• Conducted claims reviews on large construction Workers Compensation and General Liability
claims, recording any major changes in loss development including changes in the
seriousness of any injury and changes in paid & incurred loss reserves.
• Helped with processing general ledger and premium trust fund accounting transactions.
Learned how to electronically deposit checks into the premium trust fund account.
.
Horton Insurance Services
Conducted insurance reviews to ensure that borrowers are complying with the insurance
requirements as set forth by our client lender, as well as those required by government-sponsored
entities backing these loans such as Fannie Mae and Freddie Mac. This included monitoring
exposure to catastrophes for which insurance is limited or at times unavailable.
• Compared information presented on Evidence of Property and Certificate of Insurance to
ensure that they met requirements of Fannie Mae and Freddie Mac and showed the specific
coverages/limits/deductibles that were required for a loan closing.
• Client bank financed loans to large habitational building owners backed by Fannie Mae or
Freddie Mac. For the loan closing, these entities had very specific requirements for the
Evidence of Property Insurance and Certificate of Insurance documents.
• The challenge was getting the retail agent to use the required EPI and COI forms along with
getting them to provide the required information, especially on the EPI form. All of the closing
documents were e-mailed to the loan closing.
Midwest Technical Inspections
Reviewed loss control reports completed by independent contractor loss control inspectors to ensure
that they were accurate and met the high quality standards demanded by our clients, which were
Property and Casualty Insurance Companies, Excess and Surplus Lines Brokers, and Managing
General Agents.
• Reviewed loss control inspection questionnaires/reports, proofreading the spelling, grammar,
and sentence structure in the narrative portion of the report
• Reviewed the questionnaire part of the report, making sure that the narrative reflected the
answers provided in the questionnaire section. I had to ensure that all parts of the report made
sense to the client.
James F. Libbe, MBA, CPCU
(708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/
• Reviewed the photos submitted, discarding the ones that did not provide much additional value
to the client.
• Reviewed the diagram submitted by the inspector describing the dimensions of the buildings,
the number of floors, and comparing it to the questionnaire portion, redrawing the diagram as
needed to satisfy client.
• Reviewed the ISO construction classification of buildings, the Boeckh classification of
commercial buildings by occupancy (church, hotel, etc.) and quality classification to ensure the
accuracy of replacement values.
• Submitted the completed quality reviewed inspections to the completed inspections mailbox.
USI Insurance of Illinois/Euclid Insurance Services
Performed policy review of a backlog of architects and engineer professional liability policies,
eliminated client exposure to potential errors and omissions claims and addressed/upgraded
professional standards.
Educational and Institutional Insurance Administrators
Served as risk management consultant for a project that informed clients of the costs and benefits of
flood insurance on each building and contents; project was completed within 67% of allotted time.
FGMK Insurance Agency
Oversaw process improvement initiatives including serving as a liaison between carrier underwriters,
marketing representatives, and account managers to enhance the quality and timely delivery of
insurance policies.
National Equity Fund
Documented compliance of limited partnership properties and property managers with required policy
terms, conditions, limits, deductibles, and loss settlement provisions utilized current certificates of
insurance. Improved compliance by 20%.
Hanover Insurance Company
Managed a rate revision and endorsement filing project for a Lawyers Professional Liability program
with 47 state insurance departments. Researched state insurance statutes for writing state
amendatory endorsements for professional liability programs. Revised endorsements to comply with
new cancellation and non-renewal regulatory requirements. Project was completed one month
sooner than expected.
Hub International, Ltd.
Eliminated backlogs by systematizing the policy analysis process to reduce the time required for each
policy review; completed project in 75% of time allotted.
James F. Libbe, MBA, CPCU
(708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/
Motorola Corporation
• Prepared account reconciliations for assigned risk management general ledger accounts.
• Prepared wire transfers and check requests for corporate risk management as needed
• Managed certificate of insurance requirements from suppliers/vendors and requests for
Motorola insurance certificates.
INSURANCE SCHOOL OF CHICAGO, Chicago, Illinois 1999 to 2011
Course Leader
Instructed students in courses leading to the Chartered Property and Casualty Underwriter (CPCU)
designation. Taught various insurance classes including Insurance Contract Analysis, Accounting
and Finance for Insurance Professionals, Financial Institutions and Markets and Personal Risk
Management and Insurance. Received various accolades including Outstanding Course Leader.
MARSH USA, INC., Chicago, Illinois 2003 to 2008
Policy Analyst
Developed structured procedures to thoroughly review and analyze policies against binders and
expired policies. Mentored and trained new/existing employees on department procedures and
technical insurance matters. Discussed potential coverage gaps with internal client advisors;
documented and reviewed with clients possible program improvements. Improved the efficiency of
the policy review procedures and quality of insurance policies received by client to reduce errors and
omission claims.
• Provided training to employees on procedures for property and inland marine coverages resulting
in a 25% increase in review efficiency.
• Consistently attained monthly policy completion average of 10% above all other analysts in office
with an accuracy rate of 98%.
• Served as subject matter expert on the most difficult property and DIC policies.
• Created explanation of 12 complex policy provisions for insertion into transmittal letters; clarified
any limitations in claims settlements based on time sensitive reporting documents and insurance
to value provisions.
• Designed insurance summary templates that captured the essential policy coverages, limits,
deductibles, endorsements and other provisions in a concise, easy to read document for use by
client advisory to send to customers.
EDUCATION
MBA in Accounting and Finance, LOYOLA UNIVERSITY GRADUATE SCHOOL OF BUSINESS,
Chicago, Illinois
Intermediate level knowledge of Microsoft Word, Excel, and PowerPoint.
B.A in Economics and Political Science, UNIVERSITY OF ILLINOIS, Urbana, Illinois.
James F. Libbe, MBA, CPCU
(708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/
Associate in Applied Science in Accounting, ELGIN COMMUNITY COLLEGE, Elgin, Illinois, 2015,
G.P.A. 3.52/4
AMERICAN INSTITUTE FOR CHARTERED PROPERTY CASUALTY UNDERWRITERS, Malvern,
Pennsylvania
• Chartered Property and Casualty Underwriter (CPCU)
• Insurance Institute of America (IIA); Certificate in General Insurance
James F. Libbe, MBA, CPCU
(708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/
Associate in Applied Science in Accounting, ELGIN COMMUNITY COLLEGE, Elgin, Illinois, 2015,
G.P.A. 3.52/4
AMERICAN INSTITUTE FOR CHARTERED PROPERTY CASUALTY UNDERWRITERS, Malvern,
Pennsylvania
• Chartered Property and Casualty Underwriter (CPCU)
• Insurance Institute of America (IIA); Certificate in General Insurance

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James libbe resume 2.17.18

  • 1. James F. Libbe, MBA, CPCU (708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/ SUMMARY Results-oriented, hands-on insurance consultant with demonstrated success in strategic analysis for prominent insurance leaders. A team and client-focused leader with a proven record of enhancing overall business operations, specializing in turning insurance organizations into profitable competitors. • Experienced in risk management focusing on quality control, best practices, and compliance issues related to continuous improvement in insurance operations for both internal and external customers. • Research websites and resources for coverage trends/issues involving self-insurance, uninsured motorists, no fault, and other risk management issues. • Train and mentor employees in insurance coverages, forms, endorsements, and documents included in a complete underwriting submission. • Consult internal clients on proper classification of general liability operations and workers compensation payroll class codes for premium audit purposes as well as flood zones for determining flood coverage. • Analyze specific coverage forms and endorsements for coverage gaps and overlaps to prevent uninsured losses. • Interpret complex coverage policy language and explain coverages/exclusions in easy to understand terms. WORK EXPERIENCE Insurance Assistant with USI Insurance Services 2018 to present I will be taking on long term projects such as deep dive checking policies, working with spreadsheets to update exposure data and allocating premiums among divisions and properties. This is the unit that Wells Fargo sold to USI Insurance Services in December 2017. Operations Specialist with Weiss Insurance Agencies 2017 to 2018 Organized and distributed downloaded renewal and new business policies, endorsements, audits, cancellations and reinstatements to account managers. Processed large renewal certificate runs and daily certificate requests through the certificate management system. Scanned, processed, and reviewed policies, endorsements and audits through their agency management system. Ensured that policy provisions matched the coverage ordered. Ordered endorsements and motor vehicle reports as directed by account managers. Independent Consultant with Work at Home Vintage Experts, New York, NY 2016 to 2017 Reviewed loss control inspection reports to determine if the recommendations made accurately reflected the narrative and photos shown in the report. Determined which report recs should be included in the rec letter sent to the retail agent. Followed up for receipt of the signed rec letter and photos, paid invoices, receipts, or work orders that proved compliance with the recommendations. Evaluated the information on the rec letter and compliance proof for submission to the carrier.
  • 2. James F. Libbe, MBA, CPCU (708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/ Self-Employed Insurance Consultant, Elgin, Illinois 2008 to 2016 Provide analysis on insurance issues for various insurance companies within the Chicagoland area. Perform detailed research and analysis of client policies and procedures. Develop process improvement and compliance/product development strategies to enhance clients’ overall business strategy. Listed below are some clients: Wolf Point Advisors, Ltd. Hired to provide guidance and direction to their production and internal staff. This included helping their inexperience producers with talking points regarding target industries such as trucking, construction contractors, manufacturers, security firms, restaurants and bars, and technology firms. • Designed and produced a production manual for producers and a procedure manual for account managers at a startup insurance agency. Also produced a Commercial Property training tutorial. • Conducted claims reviews on large construction Workers Compensation and General Liability claims, recording any major changes in loss development including changes in the seriousness of any injury and changes in paid & incurred loss reserves. • Helped with processing general ledger and premium trust fund accounting transactions. Learned how to electronically deposit checks into the premium trust fund account. . Horton Insurance Services Conducted insurance reviews to ensure that borrowers are complying with the insurance requirements as set forth by our client lender, as well as those required by government-sponsored entities backing these loans such as Fannie Mae and Freddie Mac. This included monitoring exposure to catastrophes for which insurance is limited or at times unavailable. • Compared information presented on Evidence of Property and Certificate of Insurance to ensure that they met requirements of Fannie Mae and Freddie Mac and showed the specific coverages/limits/deductibles that were required for a loan closing. • Client bank financed loans to large habitational building owners backed by Fannie Mae or Freddie Mac. For the loan closing, these entities had very specific requirements for the Evidence of Property Insurance and Certificate of Insurance documents. • The challenge was getting the retail agent to use the required EPI and COI forms along with getting them to provide the required information, especially on the EPI form. All of the closing documents were e-mailed to the loan closing. Midwest Technical Inspections Reviewed loss control reports completed by independent contractor loss control inspectors to ensure that they were accurate and met the high quality standards demanded by our clients, which were Property and Casualty Insurance Companies, Excess and Surplus Lines Brokers, and Managing General Agents. • Reviewed loss control inspection questionnaires/reports, proofreading the spelling, grammar, and sentence structure in the narrative portion of the report • Reviewed the questionnaire part of the report, making sure that the narrative reflected the answers provided in the questionnaire section. I had to ensure that all parts of the report made sense to the client.
  • 3. James F. Libbe, MBA, CPCU (708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/ • Reviewed the photos submitted, discarding the ones that did not provide much additional value to the client. • Reviewed the diagram submitted by the inspector describing the dimensions of the buildings, the number of floors, and comparing it to the questionnaire portion, redrawing the diagram as needed to satisfy client. • Reviewed the ISO construction classification of buildings, the Boeckh classification of commercial buildings by occupancy (church, hotel, etc.) and quality classification to ensure the accuracy of replacement values. • Submitted the completed quality reviewed inspections to the completed inspections mailbox. USI Insurance of Illinois/Euclid Insurance Services Performed policy review of a backlog of architects and engineer professional liability policies, eliminated client exposure to potential errors and omissions claims and addressed/upgraded professional standards. Educational and Institutional Insurance Administrators Served as risk management consultant for a project that informed clients of the costs and benefits of flood insurance on each building and contents; project was completed within 67% of allotted time. FGMK Insurance Agency Oversaw process improvement initiatives including serving as a liaison between carrier underwriters, marketing representatives, and account managers to enhance the quality and timely delivery of insurance policies. National Equity Fund Documented compliance of limited partnership properties and property managers with required policy terms, conditions, limits, deductibles, and loss settlement provisions utilized current certificates of insurance. Improved compliance by 20%. Hanover Insurance Company Managed a rate revision and endorsement filing project for a Lawyers Professional Liability program with 47 state insurance departments. Researched state insurance statutes for writing state amendatory endorsements for professional liability programs. Revised endorsements to comply with new cancellation and non-renewal regulatory requirements. Project was completed one month sooner than expected. Hub International, Ltd. Eliminated backlogs by systematizing the policy analysis process to reduce the time required for each policy review; completed project in 75% of time allotted.
  • 4. James F. Libbe, MBA, CPCU (708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/ Motorola Corporation • Prepared account reconciliations for assigned risk management general ledger accounts. • Prepared wire transfers and check requests for corporate risk management as needed • Managed certificate of insurance requirements from suppliers/vendors and requests for Motorola insurance certificates. INSURANCE SCHOOL OF CHICAGO, Chicago, Illinois 1999 to 2011 Course Leader Instructed students in courses leading to the Chartered Property and Casualty Underwriter (CPCU) designation. Taught various insurance classes including Insurance Contract Analysis, Accounting and Finance for Insurance Professionals, Financial Institutions and Markets and Personal Risk Management and Insurance. Received various accolades including Outstanding Course Leader. MARSH USA, INC., Chicago, Illinois 2003 to 2008 Policy Analyst Developed structured procedures to thoroughly review and analyze policies against binders and expired policies. Mentored and trained new/existing employees on department procedures and technical insurance matters. Discussed potential coverage gaps with internal client advisors; documented and reviewed with clients possible program improvements. Improved the efficiency of the policy review procedures and quality of insurance policies received by client to reduce errors and omission claims. • Provided training to employees on procedures for property and inland marine coverages resulting in a 25% increase in review efficiency. • Consistently attained monthly policy completion average of 10% above all other analysts in office with an accuracy rate of 98%. • Served as subject matter expert on the most difficult property and DIC policies. • Created explanation of 12 complex policy provisions for insertion into transmittal letters; clarified any limitations in claims settlements based on time sensitive reporting documents and insurance to value provisions. • Designed insurance summary templates that captured the essential policy coverages, limits, deductibles, endorsements and other provisions in a concise, easy to read document for use by client advisory to send to customers. EDUCATION MBA in Accounting and Finance, LOYOLA UNIVERSITY GRADUATE SCHOOL OF BUSINESS, Chicago, Illinois Intermediate level knowledge of Microsoft Word, Excel, and PowerPoint. B.A in Economics and Political Science, UNIVERSITY OF ILLINOIS, Urbana, Illinois.
  • 5. James F. Libbe, MBA, CPCU (708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/ Associate in Applied Science in Accounting, ELGIN COMMUNITY COLLEGE, Elgin, Illinois, 2015, G.P.A. 3.52/4 AMERICAN INSTITUTE FOR CHARTERED PROPERTY CASUALTY UNDERWRITERS, Malvern, Pennsylvania • Chartered Property and Casualty Underwriter (CPCU) • Insurance Institute of America (IIA); Certificate in General Insurance
  • 6. James F. Libbe, MBA, CPCU (708) 642-4105, jimlibbe@hotmail.com, www.linkedin.com/in/jlibbe/ Associate in Applied Science in Accounting, ELGIN COMMUNITY COLLEGE, Elgin, Illinois, 2015, G.P.A. 3.52/4 AMERICAN INSTITUTE FOR CHARTERED PROPERTY CASUALTY UNDERWRITERS, Malvern, Pennsylvania • Chartered Property and Casualty Underwriter (CPCU) • Insurance Institute of America (IIA); Certificate in General Insurance