James Craft 8-3
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James Craft is seeking a position utilizing his computer and customer service skills. He has experience working in customer service roles at Gamestop, La Cima Club, and Vons. He also has experience as an Army mechanic and IT specialist where he installed components and troubleshot computer and internet issues. He has education and training in IT from ITT Tech and the Army.
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- 1. James Craft 4015 W Northgate Dr. Apt #310 Irving, Tx 75062 1-469-834-1966 Jamescraft1988@aol.com ________________________________________________________________________ Objective: Seeking a position in this environment where my computer and customer service skills will be put to use,to efficiently assist and contribute to the productivity of the business as I avidly acquire further experience and intellect, to better the professionalism through which I execute the duties assigned. WORK EXPERIENCE: Gamestop (May- Current) Game Advisor • Customer Service. • Cleanliness and organization of the store. • Upselling and suggestive selling to help customers have a better gaming experience. • Create a fun and progressive environment to keep customers up to date on gaming products. La Cima Club (Irving, Texas) (February-Current) University Club Atop Symphony Towers (San Diego, Ca) (October 2013-February 2016) Dishwasher for Club Corp. • Wash, dry and stock dishes. • Maintain a clean and safe environment for the outside staff and cooks to work in. • Clean and sanitize stations at the end of the night. • Make sure everything is prepared for the next event. Vons (March 2013-October 2013) Courtesy Clerk • Customer service experience. • Kept the store organized. • Bagged groceries and collected carts. • Sanitize the work environment. US Army Mechanic and Information Technology Specialist (August 2006-March 2009) Soldier • Installing components in a timely manner. • Making sure the equipment was installed correctly. • Instillation of electrical components. • Team effort to get the jobs done in an orderly fashion. • Able to handle tasks within a team and complete a task on my own in a timely and proficient manner. EDUCATION:
- 2. Chula Vista Adult School Chula Vista, California GED 2006 63B Course U.S. Army Aberdeen Proving Grounds, Maryland 2006-2007 (AllWheeled Vehicle Mechanic) 25B Course U.S. Army Fort Gordon, Georgia 2009 (Information Technology Specialist- Schooling for computer and internet troubleshooting.) ITT Tech Major Computer Networking Services 2009-2012 (Schooling for computer and internet troubleshooting.) Additional Skills: Love for mathematics. Quick adaption to computer programs. Able to troubleshoot many computer, modem and switch problems. Amazing customer service skills. Very organized and loves organizing. Can-do attitude traditionally received from training in the U.S. Army, average of 65 words per minute, professional behavior under stress and a creative problem solver. Referencesavailable upon request.