1. John Keiser
7867 Iband Ave Lot 16
Sparta, WI 54656
608-487-4606
jkcomputersvc@gmail.com
SUMMARY
Experienced Computer professional with a strong track record of developing
customer loyalty and managing retail sales operations
WORK EXPERIENCE
2014-2015
IT Support Technician II
Expert Global Solutions
La Crosse, WI
Serve as resource for IT Department to complete corporate wide
projects, communicate issues, concerns, and questions, and
understand changing IT system requirements, changing technology,
and best practices.
Perform other duties as assigned by management
2012 – 2014
Business Wireless Tech Support Rep
Sprint
West Salem, WI
Responsible for assisting all customers with their questions about any of Their Cell Phone needs such as Trouble
Shooting , Setup and Billing in a professional and courteous manner. Also Assist with training of new hires as a
mentor.
2011-2012
Technical Asst Scenic Bluffs
Community Health Center
Cashton, WI

2. Responsible for assisting all Staff with their questions about any of There computer needs such as virus removal, pc
tune up’s in a professional and courteous manner Also responsible for implementation of new systems and
Hardware and training of Staff Members
2010 - 2011
Remote Support Technician Security Coverage
Cedar Rapids, IA
• Responsible for assisting all customers with their questions about any of Their computer needs such as
virus removal, pc tune up’s in a professional and courteous manner.
2001-Present
Computer Tech / Owner
JK Computer Services
Sparta, WI
• Sold and Serviced windows based PC's
• Maintained a high level of customer service and satisfaction with all my customers.
Over 30 years Experience working on Computers
2000-2001
OTR Truck
Driver
Transport America
Eagan, MN
• Delivered merchandise from state to state
1998-2000
Head
Cook
Country Kitchen
Sparta, WI
• Handled food preparation and kitchen maintenance.
• Ordered food and supplies for the resturaunt.
• Trained new cooks and dishwashers.
1996-1998
Asst
Manager
WA WA
Bristol, PA
• Organized weekly schedule for store staff.
• Trained new employees in daily store operations.
• Maintained store stock of supplies.
• Handled food preparation for the deli.
ACHIEVMENTS

3. • As a member of the Sparta Area Chamber of Commerce I received the Chamber's
President's Pride Award for outstanding customer service within my first year.
• My second year I was elected to the board and continued to serve for 3 years before
being elected Vice President of the Sparta Area Chamber of Commerce.