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Jaalisa D. Heard is seeking a new customer service position that offers advancement opportunities. She has over 6 years of experience in childcare and customer service roles answering calls about health benefits, claims, and insurance coverage. She is CPR certified with a high school diploma and some college coursework in criminal justice.
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Ila Jean Skore is seeking a new position and has over 15 years of experience in customer service, administrative, clinical, and sales roles. She has worked for organizations like Southcentral Foundation, Alaska Psychiatric Institute, and AlaskaUSA Federal Credit Union in positions such as Intake Coordinator, Administrative Clerk, Member Service Representative, and Communications Specialist. She has strong communication, organizational, and problem-solving skills and a proven track record of exceeding sales quotas and improving processes.
Krystina M- resume421
The document provides a resume for Krystina M. Cook, including her contact information, skills and qualifications, education, work experience, internship experience, leadership activities, and volunteer experience. She has over 10 years of experience in client services, sales, and customer service roles. She is proficient in various software programs and has a background in business management and marketing.
Porsha Graves Resume
Porsha Graves is seeking a business career utilizing her strong leadership, communication, and organizational skills. She has a Bachelor's degree in Business Administration from UNCG and holds Series 6 and Loma 281 licenses. Her resume highlights experience in customer service, administration, and business roles at Lincoln Financial Group, as well as coaching and volunteer experience.
MollyLydaResume_2016
Molly Lyda is an experienced educational leader seeking a new opportunity. She has over 20 years of experience in administrative roles in both public school systems and healthcare facilities. Her areas of expertise include educational development, project management, regulation compliance, and human resources management. Currently she works as the Co-Teacher and Department Chair for the Special Education department in Craven County Public Schools in North Carolina, where she leads a team of 12 teachers and ensures compliant practices. She holds a Master's degree in Education and teaching licenses in multiple states.
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Jennifer Jones has over 10 years of experience in mental health, education, and customer relations. She has held roles such as a Mental Health Specialist, Health and Safety Coordinator, Behavioral Assistant, Teacher, and Customer Service Representative. Her expertise includes leadership development, workforce planning, customer relations, and training. She has a background in counseling, case management, crisis intervention, and developing educational and safety programs.
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jaalisa
- 1. Jaalisa D. Heard 5107 W Shumway Farm Rd Laveen,Az 85339 Phone: 480-547-5871 Jaycemommy1005@gmail.com Objective: Seeking new challenges in the customer Service Industry, I'm looking for a position in a progressive organization that offers opportunities for advancement and growth and the ability to do well, in order to establish and maintain control of inbound and outbound calls using a well-organized call structure. Professional Experience Shellie’s Early Start Daycare- Teacher Phoenix, AZ June 2010-June 2012 ● Interacted in daily activities that stimulate and enhance the physical, social, and intellectual growth of children. ● Maintained a healthy and safe learning environment ● Implemented an age appropriate learning curriculum involving games, books, and toys. ● Observed and reported the growth of children daily to parents via parent teacher conferences. ● Participated in staff meetings, continuing education classes in child development and etc. iQOR , Customer Service Rep, May 2012-December 2012 ● Collected payments ● Set various arrangements i.e payment schedules ● Updated member’s accounts and properly noting information in regards to member. Connextions, Customer Service Rep, January 2013-January 2014 ● Answered inbound calls involving health benefits, eligibility, claims, PCP changes,prescription coverage and benefits, and ID cards for member’s and providers. ● Ensured quality assurance ● Provided routine or annual updates pertaining to coverage, plans annual changes, and drug formularies. CVS Caremark February 2014-March 2016 ● Performs duties related to creating resolutions for adjudicated prescription claims regarding eligibility, benefit parameter,and prior authorization. ● Completes all calls efficiently, timely and professionally. Education: ● South Pointe High School Graduation date: May 2010 General Studies ● Phoenix College August 2010-Current Criminal Justice Certification: ● CPR Certified ● Fingerprint Clearance Card
- 2. Proficiency Skills: ● Committed ● Problem solver ● Hardworking ● Dependable ● Organized ● MS Word, Excel, Internet Explorer, and outlook ● Detail orientated REFERENCES UPON REQUEST