Nijah Ricks has over 10 months of experience in customer service roles in retail environments. She was awarded employee of the month at her current job for her strong work ethic and willingness to help coworkers. Her experience includes greeting customers, processing cash register transactions, stocking merchandise, and answering customer questions. She also has experience scheduling reservations and coordinating events from her previous role providing childcare at a fitness facility. Ricks graduated from Plano East Senior High School and was involved in community service projects creating holiday cards for teachers and assisting at an awards ceremony.

1. Nijah Ricks
(972)-836-4001
nijah_ricks@yahoo.com
ProfessionalProfile
 10 months of customer service experience in a fast-paced retail environment
 Awarded employee of the month at my present company for consistent work ethic and
ever present willingness to assist fellow co-workers when and however needed
ProfessionalExperience
Ross Mckinney, TX
General Associate May 2017-Present
 Greet all customers in a friendly manner
 Processing all cash register transactions in an efficient and timely manner
 Processing store merchandise in stock room as necessary, as well as assisting in its
delivery and proper placement and organization on the sales floor
 Maintaining neat appearance of sales floor
 Answering all customer inquiries pertaining to markdowns, exchange policies, general
advice on and assistance with final purchase decisions, etc.
Lifetime Fitness Allen, TX
Kids' Activities Team Member, Child Center October 2016-May 2017
 Greeted clientele in a professional and friendly manner
 Provided general information about departmental policies, hours of operation, and
children's activities offered by the company-both during and after hours.
 Scheduled client reservations via phone
 Coordination of various department-related after hours events: birthday parties, "Parent's
Night Out", etc.
 Responsible for upkeep and organization of general area at all times
Education
Plano East Senior High School Plano, TX
General Education, 2012
 Was enrolled in the Advanced Placement courses of English Literature and Psychology;
studied the nuances of oral and written communication in the former and was given
various exercises and projects in which the understanding of human behavior, problem-

2. 2
solving, and objective reasoning in complex social situations were often key points in the
latter
Community Service
"Seasonal Care" Correspondence
 Created holiday cards of inspiration and encouragement to send to high school teachers and
staff members in neighboring school districts coinciding with fast approaching winter break.
Divided tasks amongst team members; i.e decided who would create cards for specific
teachers, while another person was responsible for the organization and filing of finished
cards so that they were then sent to rightful owner, etc.
Williams High School Awards Ceremony
 Greeted attendees in welcoming and lively manner
 Distributed food, eating utensils, and beverages
 Assisted with the upkeep and cleaning of reception area both during and after the ceremony
Additional Skills
 Strong written and oral communication skills
 CPR Certified