ITSR is an Educational Initiative by Sarang Global Tours LLP, a name known for quality services and trust in Tourism Industry for a decade. ITSR is formed by like minded professionals who wish to share their knowledge for students seeking careers in challenging Tourism and Travel trade. We at ITSR are not only into Ducation in tourism but we are also helping various state govt. Tourism corporations and tourism boards to design specific courses and research work. Please refer the powerpoint presentation to know more.

1. 'Institute of Tourism
Studies and Reesearch
Presented by: Mr. Sarang Bhide
ITSR
PRESENTS
“CERTIFICATE PROGRAM IN
TRAVEL AND TOURISM”(CPTT)

2. • Use of our practical knowledge in designing and executing course
WHO WE ARE @ ITSR?
INSTITUTE OF TOURSIM STUDIES AND REESEARCH
• It’s a educational division of Sarang Global Tours LLP. We are into
Tourism Business since 2000.
• Goal – To Create competitive candidates ready to take up
challenges of current dynamic Tourism and Travel trade.
• Research work in various segments of tourism.
• Guaranteed On Job Training thru our network of agents.
• Placement assistance thru our professional network throughout
Maharashtra.
• MTDC recognition in process.

3. CURRENT SITUATION AND FUTURE TRENDS in TOURISM

4. GROWTH STORY
• INBOUND TOURISM - 9.1% BETWEEN 2001-10/ (WORLD RATE
3.6%)
• 2008-2016 @ 8%/ Forex @ 14%
• Out Bound Tourism – 2010 – 12.07 Million
• INBOUND 11.24 Million
• DOMESTIC 1451 Million
• OUTBOUND 25 Million
• EMPLOYMENT GENERATION : 24.5 Million
PROJECTIONS – 2016

5. MANPOWER REQUIREMENT

6. FACULTY
• Masters in Tourism Administration (M.T.A.), IATA, Exe.
MBA (IIM-C)
• ISABAS, Train the Trainer Certification
• Visiting Faculty at Dr B.A.M.U., MITCON, Trade Wings
• Facilitator at Various Outdoor Management Programs.
• Over 15 years experience in all segments of tourism
ranging from Star Hotels, Travel Agents and Tours
Operators like SOTC, Thomas Cook, Make My Trip
• Travelled extensively within India and Abroad.
SARANG BHIDE

7. FACULTY
• More than 14 years of experience in Tourism industry
• Excellence in handling Central Reservation System
(Galileo/Amadeus/Abacus)
• Travelled to most of the popular tourism circuits
• Certified Europe and America Expert by Globus and Cosmos – the
worlds largest tour company.
• Malaysia Master–by Tourism Malaysia, Kenya Master – by Kenya
Tourism Board and Mauritius Grand Master by the Mauritius Tourism
Board.
• Training and Teaching Experience in MIT College and YASHADA (State
Govt Staff College)
• Visiting Faculty at Symbiosis International University
NITIN DIKSHIT

8. FACULTY
• Post Graduate Diploma in Tourism Management from
Mumbai University.
• Teaching experience with IHTM(YCMOU), Trade Wings
Institute of Management.
• Certified paper setter and moderator with YCMOU.
• Over 10 years of experience in Tourism Industry.
• Special Emphasis on grooming and soft skills.
• Travelled extensively within India and few countries
abroad.
DHANASHREE BHIDE

9. JOBS OPENINGS in PUNE
• Small Size Agencies – over 100 – 2 to 4 staff
• Mid Size Agencies – approx 65 to 70 – 5 to 10 staff
• Large Agencies – 45 -50 / 1o and above staff
• Travel BPOs
• Airlines GSAs/ Domestic Airlines Offices
• Hotel Travel Desk
• Car Rental Companies
• Work From Home – Avenue for individuals

10. WHAT OUR COURSE OFFERS
STRUCTURE
• Short Term, 5 days a week – 2 hrs session (1 hr*2)
• 6 months total duration
• 3 months class room + 1 month On the Job training + 02 months
classroom.
GOALS
• Every candidate should become “Tourism Literate”
• Creating “Trainable Human Resource” for industry
• Soft Skills development and Grooming

11. USPs
• Designed and run by the working professionals.
• 1 month On Job Training
• 100% practical oriented.
• Employment opportunity increases due to Network of
professionals.

12. COURSE STRUCTURE
• 5 days a week * 2 hrs * 20 weeks = 200 hrs of classroom
• + 01 month of On Job Training
• Course Fees : Rs. 25500 + GST
• Intake per batch: Minimum 10 to Maximum 30
• Admission Procedure – Written Test (Evaluation GK,
Current Affairs, Geographical Knowledge) Personal
Interview to evaluate communication skills
• Batch Starts: 15 JULY 2014

13. COURSE CONTENT
• TOURISM CONCEPTS- (15 Hrs)
• DOMESTIC TOURISM (50 hrs)
• INTERNATIONAL TOURISM (42 hrs)
• DOCUMENTATION and VISA (18 hrs)
• TRAVEAGENCY MANAGEMENT (10 hrs)
• PLANNING AND COSTING ITINERARY (15 hrs)
• TOURISM SALES (10 Hrs)
• COMMUNICATION & SOFT SKILL (From week 1 total 40 hrs)
• On The Job Training (1 month)

14. COURSE CONTENT
TOURISM CONCEPTS- Concepts, Domestic and International
tourism, Tourism Demand and Supply – (15 Hrs)
DOMESTIC TOURISM (50 hrs)
•Geography Of India, Tourism Circuits
•Niche Areas
•Domestic Airlines
•Railway Reservations
•Other Travel Bookings like Car Rental etc.

15. COURSE CONTENT
• Importance of geography in Tourism
• Map Reading and Practical Exercise.
• Contemporary trends in international tourist movements.
• Important tourist circuits and popular Itineraries –
Worldwide
• International Airlines – Exposure to
CRS and GDS – Only introductory portion
International Tourism (42 hrs)

16. COURSE CONTENT
• Types of Travel Documents
• Passports
• Visas – Visa Processes in general + Practicals for US/UK
and few other countries.
• Forex – Importance and a brief over transactions
• Insurance – Overseas Medical Policies – How to buy
online, Settlement of claims.
DOCUMENTATION and VISA PROCESSES (18 hrs)

17. COURSE CONTENT
• Reservation and Cancellation procedures for Tour related
Services
• Tour Operation Documentation
• Credit Cards Importance and Future
• RBI Regulations for Tour Operators
TRAVEL AGENCY MANAGEMENT (10 HRS)

18. COURSE CONTENT
• How to Plan Itineraries – Challenges in preparing
itineraries
• How to use internet tools effectively
• COSTING
• Types of costing
• Factors affecting costing
• FIT Costing
PLANNING AND COSTING ITINERARY (15 hrs)

19. COURSE CONTENT
• Types of Personal Selling,
• Selling Skills and Selling Strategies
• The selling process
TOURISM SALES (10 Hrs)

20. COURSE CONTENT
• Effective speaking and listening skills in English
• Modules on soft skills and people skills
• Presentation skills and interview skills
• Team building, leadership
• Time management, and interpersonal skills.
• Telephone/Mobile Etiquettes
• Email communication
COMMUNICATION & SOFT SKILL
(From week 1 total 40 hrs)

21. COURSE CONTENT
• Judicious blend of lectures and practical sessions.
• In order to make the learning effective, frequent quizzes
and presentation will form part of the instruction.
Practical exercises and trainings
• Programme shall increasingly depend upon practical
exercises and trainings as a part of pedagogy.
Pedagogical Approach

22. TG (Target Category ) and Fee Structure
Qualification
• Minimum 12th
Passed, Undergraduates.
• Current Working Staff in small size organization.
Fee Structure
• Rs. 22500 + Service Tax
Fee Payment
• One can pay in installments

23. https://www.youtube.com/watch?
feature=player_detailpage&v=pen3c8QBVTc
Watch Sarang Bhide on Saam TV (refer below link)

24. THANK YOU
Creating
Manpower for
Incredible India !