This document discusses how mobile travel booking continues to rise, with 17% of flight bookings now made on mobile. It breaks down the travel journey into "micro journeys" at each stage from dreaming about a trip to returning home. It also discusses using a user-centric approach to communication by optimizing messaging based on where travelers are in their journey. Ancillary revenue from airlines was $60 billion in 2015, so the document also covers taking an intelligent approach to the booking path to improve ancillary sales.
http://www.scenic.com | The year 2016 will see further technological developments that enhance the travel experience. These various high-tech innovations include further upgrades in “virtual travel” technology, drone photography, Wi-Fi, and more.
2016 Digital predictions for marketing, tech, pop culture and everything in b...Soap Creative
Another light-hearted look at what we think the zeitgeist of 2016 will be for marketing, tech, pop culture and everything in-between.
Many of our previous predictions are still in play and while we like to be right we'd rather make you smile with these less predictable trends.
Follow us for more updates.
The technologies and people we are designing experiences for are constantly changing, in most cases they are changing at a rate that is difficult keep up with. When we think about how our teams are structured and the design processes we use in light of this challenge, a new design problem (or problem space) emerges, one that requires us to focus inward. How do we structure our teams and processes to be resilient? What would happen if we looked at our teams and design process as IA’s, Designers, Researchers? What strategies would we put in place to help them be successful? This talk will look at challenges we face leading, supporting, or simply being a part of design teams creating experiences for user groups with changing technological needs.
http://www.scenic.com | The year 2016 will see further technological developments that enhance the travel experience. These various high-tech innovations include further upgrades in “virtual travel” technology, drone photography, Wi-Fi, and more.
2016 Digital predictions for marketing, tech, pop culture and everything in b...Soap Creative
Another light-hearted look at what we think the zeitgeist of 2016 will be for marketing, tech, pop culture and everything in-between.
Many of our previous predictions are still in play and while we like to be right we'd rather make you smile with these less predictable trends.
Follow us for more updates.
The technologies and people we are designing experiences for are constantly changing, in most cases they are changing at a rate that is difficult keep up with. When we think about how our teams are structured and the design processes we use in light of this challenge, a new design problem (or problem space) emerges, one that requires us to focus inward. How do we structure our teams and processes to be resilient? What would happen if we looked at our teams and design process as IA’s, Designers, Researchers? What strategies would we put in place to help them be successful? This talk will look at challenges we face leading, supporting, or simply being a part of design teams creating experiences for user groups with changing technological needs.
The airline industry is increasingly challenged to engage guests and passengers anywhere, anytime, across any device, while maintaining brand experience and consistency. Airlines are changing from a traditional business where money was made by selling seats on a plane to a more dynamic and adaptive business, where the services are being delivered in a personalized manner. Insights into the customer’s preferences and other operational processes will allow the airline to adjust functions and maximize profitability and at the same time, offer a differentiated passenger experience. View our webcast on demand if you would like to learn more: https://vts.inxpo.com/scripts/server.nxp?LASCmd=AI:4;F:QS!10100&ShowKey=23371&AffiliateData=slideshare
8 Ways to Personalize Your App (in Under 30 Minutes)Localytics
Personalization is the future of mobile. If your app doesn't offer a personalized user experience, you're at high risk of user churn. Here we showcase actionable, real-life app examples on how you can make quick optimizations to improve your app's personalization, leading to stronger user engagement and retention.
Design for Startups - Build Better Products, Not More FeaturesVitaly Golomb
Pre-order Vitaly's book "Accelerated Startup – The New Business School" http://golomb.net/book
Apple owes the title of the world’s most valuable company to its genius in design. Good design is never accidental and at the core of a successful product is an elegant solution to a painful problem. Design has earned a very important seat at the table with today’s companies especially in the world of software and apps. In this highly engaging presentation, Vitaly covers principles and business value of good design, design disciplines, how to hire and work with designers, and the design success formula.
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldabaux singapore
How can we take UX and Data Storytelling out of the tech context and use them to change the way government behaves?
Showcasing the truth is the highest goal of data storytelling. Because the design of a chart can affect the interpretation of data in a major way, one must wield visual tools with care and deliberation. Using quantitative facts to evoke an emotional response is best achieved with the combination of UX and data storytelling.
Here are 3 tips on photography which I've learned recently.
They are simple, yet powerful, and are most suitable for a novice like me!
I hope for those of you who are also picking up photography find these tips useful.
Remember the old adage that states “Anything that can go wrong, will go wrong”, also known as Murphy’s Law? Well, that epigram holds very true for those of us who are remote workers. From Wi-Fi outages to the inevitable snack attack, something is bound to go wrong when working from home.
As providers of software powering the WFH revolution, we feel your pain, and affectionately refer to these inevitable mishaps as “Murphy’s Laws of Working from Home.”
Check out some of the examples of Murphy’s Laws of WFH. We know you’ll relate:
Building an enduring, multi-billion dollar consumer technology company is hard. As an investor, knowing which startups have the potential to be massive and long-lasting is also hard. From both perspectives, identifying companies with this potential is a combination of “art” and “science” — the art is understanding how products work, and the science is knowing how to measure it. At the earliest stages of a company, it comes down to understanding how a product is built to maximize and leverage user engagement.
In this presentation, Sarah Tavel shares her "Hierarchy of Engagement" framework she uses to evaluate non-transactional consumer companies she is looking to invest in.
Fintech, Online Brokerage & Online Betting - Presentation by Valentin Stalf, Co-Founder & CEO of N26 at the NOAH Conference London 2016, Old Billingsgate on the 11th of November 2016.
How to measure Digital looks at the important role of Key Performance Indicators and how you create them. It takes a Communication Objective and turns it into Strategy that leads to Tactics to support the Strategy. The final piece is putting in place Key Performance Indicators which makes up the parts of the Communications Objective.
The Future of Customer Experience in Commercial Aviation Jorge Fonseca
See also the videos at:
1) https://youtu.be/G_NBAauSk_k
2) https://youtu.be/svmY_YetFDE
Enterprise Cloud Computing conference
Speaker: Jorge Fonseca - easyJet
Victoria Park Plaza Hotel, London UK
26 September 2018
Other articles and contact details available at:
* https://linkedin.com/in/jorgefonseca/
In an age of GDPR, fuelled by the Cambridge Analytica-Facebook scandal and Edward Snowden's NSA revelations, Google has managed to pass by almost unnoticed when it clarified in 2014 that was scanning Gmail messages since 2004, and not even the recent confirmation that it's allowing access to third-party developers seems to be troubling Google Services’ users.
But what if a person's data could be genuinely owned, controlled and shareable at will by the person itself? Will new generations keep it secret? Or will they share their data for their greater self-benefit?
And if it becomes a consensus that Organisms are Algorithms, will we accept our AI Assistants to give us friendly advice based on our biometric mood recognition, physical location awareness and scanned personal plans? Or will we be comfortable to inadvertently be guided by our caring AI Assistants to socially interact with someone whose social-profile matches ours within a proximity range?
We'll embark on a journey as a next-generation airline passenger from the departure airport up to our final destination, easily authorising our A.I. Personal Assistant to negotiate, pay, and share our blockchain-protected data with the Airport's and Airline's IoT services via NFC and RFID tokens. In return, we will benefit from a rich, personalised, customer-centric, location-aware, socially-integrated, and device-independent experience, throughout the complexity of the entire journey, on the ground and in the air.
Credits:
The digital videos and images of this presentation are used as real examples of the technology and should be credited to the companies that built the systems and processes referred.
Disclaimer:
This content was produced from a personal point of view and has no voluntary association with any airline, airport or brand.
Turn the next 12 days into a productivity makeover at work! These easy-to-implement tips, one for each day, are a perfect refresher.
Find out more about Redbooth at https://redbooth.com
Do you have to do some traveling this holiday season? Don’t let the seasonal prices get the best of you! This chat featured tips and tricks to help you save money on your travel expenses.
Our panel included: Tonya Rapley- Certified Financial Educator, Millennial Money Coach and Founder of MyFabFinance.com, Paul Moyer- Founder of SavingFreak.com, Rod Griffin- Director of Public Education at Experian, and Mike Delgado- Social Media Community Manager at Experian.
This deck featured tips from: @suddenlyfrugal, @SavingFreak, @DebbiKing, @MyFabFinance, @robert_harrow, @KOFETIME, @care4yourfuture, @WealthwithMina, @payoff, @wisebread, and @MiriamSCross.
The airline industry is increasingly challenged to engage guests and passengers anywhere, anytime, across any device, while maintaining brand experience and consistency. Airlines are changing from a traditional business where money was made by selling seats on a plane to a more dynamic and adaptive business, where the services are being delivered in a personalized manner. Insights into the customer’s preferences and other operational processes will allow the airline to adjust functions and maximize profitability and at the same time, offer a differentiated passenger experience. View our webcast on demand if you would like to learn more: https://vts.inxpo.com/scripts/server.nxp?LASCmd=AI:4;F:QS!10100&ShowKey=23371&AffiliateData=slideshare
8 Ways to Personalize Your App (in Under 30 Minutes)Localytics
Personalization is the future of mobile. If your app doesn't offer a personalized user experience, you're at high risk of user churn. Here we showcase actionable, real-life app examples on how you can make quick optimizations to improve your app's personalization, leading to stronger user engagement and retention.
Design for Startups - Build Better Products, Not More FeaturesVitaly Golomb
Pre-order Vitaly's book "Accelerated Startup – The New Business School" http://golomb.net/book
Apple owes the title of the world’s most valuable company to its genius in design. Good design is never accidental and at the core of a successful product is an elegant solution to a painful problem. Design has earned a very important seat at the table with today’s companies especially in the world of software and apps. In this highly engaging presentation, Vitaly covers principles and business value of good design, design disciplines, how to hire and work with designers, and the design success formula.
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldabaux singapore
How can we take UX and Data Storytelling out of the tech context and use them to change the way government behaves?
Showcasing the truth is the highest goal of data storytelling. Because the design of a chart can affect the interpretation of data in a major way, one must wield visual tools with care and deliberation. Using quantitative facts to evoke an emotional response is best achieved with the combination of UX and data storytelling.
Here are 3 tips on photography which I've learned recently.
They are simple, yet powerful, and are most suitable for a novice like me!
I hope for those of you who are also picking up photography find these tips useful.
Remember the old adage that states “Anything that can go wrong, will go wrong”, also known as Murphy’s Law? Well, that epigram holds very true for those of us who are remote workers. From Wi-Fi outages to the inevitable snack attack, something is bound to go wrong when working from home.
As providers of software powering the WFH revolution, we feel your pain, and affectionately refer to these inevitable mishaps as “Murphy’s Laws of Working from Home.”
Check out some of the examples of Murphy’s Laws of WFH. We know you’ll relate:
Building an enduring, multi-billion dollar consumer technology company is hard. As an investor, knowing which startups have the potential to be massive and long-lasting is also hard. From both perspectives, identifying companies with this potential is a combination of “art” and “science” — the art is understanding how products work, and the science is knowing how to measure it. At the earliest stages of a company, it comes down to understanding how a product is built to maximize and leverage user engagement.
In this presentation, Sarah Tavel shares her "Hierarchy of Engagement" framework she uses to evaluate non-transactional consumer companies she is looking to invest in.
Fintech, Online Brokerage & Online Betting - Presentation by Valentin Stalf, Co-Founder & CEO of N26 at the NOAH Conference London 2016, Old Billingsgate on the 11th of November 2016.
How to measure Digital looks at the important role of Key Performance Indicators and how you create them. It takes a Communication Objective and turns it into Strategy that leads to Tactics to support the Strategy. The final piece is putting in place Key Performance Indicators which makes up the parts of the Communications Objective.
The Future of Customer Experience in Commercial Aviation Jorge Fonseca
See also the videos at:
1) https://youtu.be/G_NBAauSk_k
2) https://youtu.be/svmY_YetFDE
Enterprise Cloud Computing conference
Speaker: Jorge Fonseca - easyJet
Victoria Park Plaza Hotel, London UK
26 September 2018
Other articles and contact details available at:
* https://linkedin.com/in/jorgefonseca/
In an age of GDPR, fuelled by the Cambridge Analytica-Facebook scandal and Edward Snowden's NSA revelations, Google has managed to pass by almost unnoticed when it clarified in 2014 that was scanning Gmail messages since 2004, and not even the recent confirmation that it's allowing access to third-party developers seems to be troubling Google Services’ users.
But what if a person's data could be genuinely owned, controlled and shareable at will by the person itself? Will new generations keep it secret? Or will they share their data for their greater self-benefit?
And if it becomes a consensus that Organisms are Algorithms, will we accept our AI Assistants to give us friendly advice based on our biometric mood recognition, physical location awareness and scanned personal plans? Or will we be comfortable to inadvertently be guided by our caring AI Assistants to socially interact with someone whose social-profile matches ours within a proximity range?
We'll embark on a journey as a next-generation airline passenger from the departure airport up to our final destination, easily authorising our A.I. Personal Assistant to negotiate, pay, and share our blockchain-protected data with the Airport's and Airline's IoT services via NFC and RFID tokens. In return, we will benefit from a rich, personalised, customer-centric, location-aware, socially-integrated, and device-independent experience, throughout the complexity of the entire journey, on the ground and in the air.
Credits:
The digital videos and images of this presentation are used as real examples of the technology and should be credited to the companies that built the systems and processes referred.
Disclaimer:
This content was produced from a personal point of view and has no voluntary association with any airline, airport or brand.
Turn the next 12 days into a productivity makeover at work! These easy-to-implement tips, one for each day, are a perfect refresher.
Find out more about Redbooth at https://redbooth.com
Do you have to do some traveling this holiday season? Don’t let the seasonal prices get the best of you! This chat featured tips and tricks to help you save money on your travel expenses.
Our panel included: Tonya Rapley- Certified Financial Educator, Millennial Money Coach and Founder of MyFabFinance.com, Paul Moyer- Founder of SavingFreak.com, Rod Griffin- Director of Public Education at Experian, and Mike Delgado- Social Media Community Manager at Experian.
This deck featured tips from: @suddenlyfrugal, @SavingFreak, @DebbiKing, @MyFabFinance, @robert_harrow, @KOFETIME, @care4yourfuture, @WealthwithMina, @payoff, @wisebread, and @MiriamSCross.
Will you fly for food? The best way to explore a new city is to eat your way through it! BayAreaEats shares the best spots to indulge in your love for food- from New York, Austin, Seattle, Chicago and more. Hotel tips and restaurant recommendations included!
For more: www.sfbayareaeats.com
We receive promotional emails from ‘Online Travel Booking Websites’ on a daily basis, the messages scream discount, discounts and discounts. We don’t even take the time to open and view these mails, they are moved to the trash folder with disdain, even worse we setup filters in our email system to contemptuously weed out these messages.
Software Localization: What You Need to Know to Effectively Go GlobalLionbridge
[Webinar] The global software market is valued at almost half a trillion dollars and growing across all sectors. To stand out in this thriving market, now is the time to increase your global reach by localizing your software. But there’s more to it than simply end-build text translation. Providing value to every user means considering all the smaller, but critical, details—some of which can be a challenge to navigate.
LinkedIn for Freelance Translators and Interpreters Alba Sort
Presentation deck for the seminar LinkedIn for Linguists: How to Leverage the World's Largest Professional Network, which took place at Language Show Scotland, Glasgow, 10 March 2017. The learnings can be applied to any professional freelancers working in B2B who want to grow their network and find potential clients on LinkedIn.
Growing your Global Brand: Lionbridge WebinarLionbridge
Today, 84% of people are more inclined to make a purchase when the information is presented in their native language. To be successful globally, you must prioritize your digital strategy and consider language and cultural nuances.
How do you manage your marketing strategy, content, and execution on a global scale? Join our webinar, to learn:
• How to deliver an engaging digital experience through a content-focused approach
• Differences in buyer’s journeys and preferences around the world
• The framework you need to roll out your digital strategy globally
Women in Localization 2017 "Be Bold for Change" Award WinnersLionbridge
Lionbridge is proud to support Women in Localization and announce the winners of the 2017 "Be Bold for Change" award.
Learn more at: http://content.lionbridge.com/women-localization-8-inspirational-leaders-storming-ahead-bold-change/
The Multicultural Customer Experience: Localizing Your Marketing Campaign for...Lionbridge
The Hispanic population is the fastest growing, most connected audience on the planet. In today’s digital world, consumers expect a consistent and well branded omni- channel experience. The Hispanic population are early digital adopters, meaning your brand needs to be ahead of the curve when targeting this population.
You will learn:
-Why you should localize your marketing campaigns
-The media mix the Hispanic population is responding to
- How to assemble a strategy for and manage a multilingual campaign
The Future of the Connected Traveler & Smart Travel ExperienceRYAD ALILICHE
Manoj Jasra, Head of Digital, WestJet provides an airline perspective on the Future of the Connected Traveler & Smart Travel Experience.
https://uii.io/traveler120
Travelport Fusion Webinar Slidedeck ROW - How to supercharge your airline mob...Travelport
In this webinar we explore research around the shift in the digital landscape and define clear strategies in which airlines can leverage mobile tech to ensure continuity of attention. We also unveil Travelport Fusion, our new mobile app platform for airlines. For an extended demo click http://info-digital.travelport.com/airline-mobile-platform-demo.
Travelport Fusion Webinar Slidedeck APAC - How to supercharge your airline mo...Travelport
In this webinar we explore research around the shift in the digital landscape and define clear strategies in which airlines can leverage mobile tech to ensure continuity of attention. We also unveil Travelport Fusion, our new mobile app platform for airlines. For an extended demo click http://info-digital.travelport.com/airline-mobile-platform-demo.
Travelport Fusion Webinar Slidedeck APAC - How to supercharge your airline mo...alisongrooney
In this webinar we explore research around the shift in the digital landscape and define clear strategies in which airlines can leverage mobile tech to ensure continuity of attention. We also unveil our new mobile solution for airlines Travelport Fusion. For an extended demo click http://info-digital.travelport.com/airline-mobile-platform-demo.
Todd Thayer discusses the transformation of mobile engagement in the travel industry, creating opportunities for improved CRM, revenue and cost reductions.
Travelport Digital Webinar Slidedeck ROW - How to supercharge your airline mo...Travelport
In this webinar we explore research around the shift in the digital landscape and define clear strategies in which airlines can leverage mobile tech to ensure continuity of attention. We also unveil our new mobile solution for airlines. For an extended demo click http://info-digital.travelport.com/airline-mobile-platform-demo.
Why up-selling in travel is key to long-term revenue growth and loyaltyKevin May
Is the best time to present ancillary offers to guest really at the time of booking? Or should suppliers work harder to anticipate buying decisions to make real-time, personalized offers when consumers make a purchase?
Big Data is transforming into decision analytics that enables travel suppliers to increase revenue and drive lasting loyalty by making up-sell and cross-sell offers to customers throughout the trip life-cycle, from booking through the trip’s completion.
What must travel suppliers do to ready their organizations to generate, in real-time, the right offer at the right time to the right person?
Tnooz and Nor1 presented a FREE webinar to look at the evolution of up-selling, the impact of mobile and who will win the battle for the consumer’s loyalty and travel dollars.
The webinar will address these and other audience questions:
How can a hotel company enhance its initiatives to drive incremental revenue by being data-driven?
What is the key to knowing what a traveler would be willing to pay for on top of an existing booking?
What should be avoided in order to ensure a traveler doesn’t feel his privacy is in question?
Panelists for this FREE webinar were:
Jason Bryant, Founder and co-CEO, Nor1
Henry Harteveldt, travel industry analyst, Hudson Crossing
Kevin May, editor and moderator, Tnooz
Gene Quinn, CEO and producer, Tnooz
Travel and hospitality industry - 2017 analytics landscapeMetriplica
Use and importance of analytical strategies in the travel and hospitality domain. This relatively recent development presents both a unique challenge and an extraordinary opportunity. An opportunity that many brands are not fully capitalizing on. We travel to connect, detach, explore and experience the world outside our homes. Some of us travel for business while others travel to discover themselves.
Let's see how.
The march of the IoT - Maurice Jenkins, Miami International AirportSITA
Stand by for the revolution. Everyone’s talking about the Internet of Things, and while there’s clearly much more to it than hype, a lot of serious questions still need to be addressed. What impact can we expect on the workings of the air transport industry and the lives of our passengers? What technologies and innovations will make the difference? What opportunities can we start exploiting now and further down the road? How will the IoT play out on board, as we learn more about connected aircraft? And what other use cases exist in our industry?
“Apps are for loyalty, web is for acquisition.” Travel apps have one of the highest user retention rates of any category of app, with 50% of users retaining apps after 90 days, and using them three times a week. For many travellers, an extensive arsenal of apps is an indispensable part of the airport journey, and we can expect mobile applications to soon become even more ubiquitous, for the passenger of the future is quite literally always connected.
How To Change Name On Volaris Ticket.pdfnamechange763
How to change name on Volaris ticket? This is one of the most common questions asked by travelers flying with Volaris Airlines. The mentioned details can help you with your name rectification on the airline ticket. If you are still facing difficulties call the consolidation desk at +1-800-865-1848.
Discover Palmer, Puerto Rico, through an immersive cultural tour that unveils its rich history and vibrant traditions. Experience lively festivals, savor authentic cuisine, and explore local markets. Visit historical landmarks, museums, and stunning colonial architecture. Engage with friendly locals, enjoy live music, and hike scenic nature trails, all while participating in cultural workshops and discovering unique artisan crafts.
MC INTERNATIONALS | TRAVEL COMPANY IN JHANGAshBhatt4
Experience the world with MC Internationals travel and tourism. From foreign getways to cultural concentration, we tailor unforgettable journeys for every traveler. Let us turn your dream into reality and create lasting memories. Explore with us today. #TRAVEL,COMPANY #BEST,TRAVEL,COMPANY #VISIT,VISA #EMPLOYMENT,VISA #STUDY,VISA #HAJJ,AND,UMRAH
London Country Tours, the foremost travel partner offers customized Stonehenge tours from London coming with private tour guides and direct access to the inner circles. Visit: https://www.londoncountrytours.co.uk/tour/tours-to-stonehenge-oxford/
During the coldest months, Italy transforms into a winter wonderland, providing visitors with a very unique experience. From the Settimana Bianca ski event to the lively Carnevale celebrations, Italy's winter festivities provide something for everyone. Enjoy hot cocoa, eat hearty comfort foods, and buy during winter deals. Explore the country's rich cultural past by participating in Settimana Bianca, and Carnevale, sipping hot chocolate, shopping during winter deals, and indulging in winter comfort foods. Visit our website https://timeforsicily.com/ for more information.
4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYABush Troop Safari
Join our 4-day Masai Mara Wildebeest Migration Safari in Kenya. Witness the incredible wildebeest migration, enjoy exciting game drives, and stay in comfortable lodges. Get up close and personal with one of nature's most amazing exhibits! Book Your Safari Today at - https://bushtroop-safaris.com/
The Cherry Blossom season in Hunza begins in the second week of March and lasts until the end of April, varying with altitude. During this enchanting period, tourists from around the world flock to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates visitors.
About the Company:
The Cherry Blossom season in Hunza starts in the second week of March and extends until the end of April, depending on the altitude. During this enchanting period, tourists from around the globe travel to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates all who visit. For the best experience, join Hunza Adventure Tours, the top tour company in Pakistan, and immerse yourself in this breathtaking seasonal spectacle.
Discover the wonders of the Wenatchee River with a variety of river tours in Monitor, WA. Whether you're seeking thrilling whitewater rafting, peaceful kayaking, family-friendly float trips, or scenic sunset cruises, there's something for everyone. Enjoy fishing, wildlife spotting, bird watching, and more in this beautiful natural setting, perfect for outdoor enthusiasts and families alike.
Exploring Montreal's Artistic Heritage Top Art Galleries and Museums to VisitSpade & Palacio Tours
Montreal boasts a vibrant artistic heritage, showcased in its top art galleries and museums. From the expansive collections at the Montreal Museum of Fine Arts to the cutting-edge exhibits at the Musée d'art contemporain, discover the city's rich cultural landscape. Experience dynamic street art, indigenous works, and contemporary pieces, reflecting Montreal's diverse and innovative art scene.
TRAVEL TO MT. RWENZORI NATIONAL PARK WITH NILE ABENTEUER SAFARIS.docxnileabenteuersafaris
Let’s explore the captivating Rwenzori Mountains National Park in Uganda with Nile Abenteuer Safaris. This UNESCO World Heritage Site, also known as the “Mountains of the Moon,” offers unparalleled beauty and diverse ecosystems. 🌿🏔️
Key Features of Rwenzori Mountains National Park:
Majestic Peaks:
Mount Rwenzori, Africa’s third-highest peak, dominates the landscape. Its snow-capped summits and glacier-draped slopes provide a challenging yet rewarding adventure for trekkers and climbers.
Ascending these peaks allows you to witness breathtaking vistas and experience the thrill of high-altitude trekking.
Biodiversity:
Explore the park’s rich biodiversity, which includes montane forests, alpine meadows, and towering cliffs.
Encounter rare and endemic species such as the Rwenzori turaco, Rwenzori red duiker, and Rwenzori three-horned chameleon.
Trekking Trails:
Embark on immersive trekking experiences along a network of trails. Choose from leisurely walks to multi-day expeditions.
Traverse verdant valleys, moss-draped forests, and marvel at cascading waterfalls as you ascend toward the summit.
Cultural Heritage:
Engage with local communities of the Bakonjo and Bamba people. Gain insight into their traditional way of life and cultural practices.
Discover the rich history and folklore surrounding the Rwenzori Mountains.
Planning Your Visit:
Trekking and Climbing:
Select from various trekking routes tailored to different skill levels and durations.
Experienced guides and porters ensure a safe and enjoyable journey to the summit.
Wildlife Viewing:
Embark on guided nature walks to spot diverse wildlife, including primates, birds, and endemic plant species.
Keep an eye out for the Rwenzori hyrax, blue monkeys, and various bird species.
Accommodation:
Rest and rejuvenate in comfortable lodges, campsites, and guesthouses within and around the park.
Experience warm hospitality amidst the tranquility of nature.
Conservation:
Support conservation efforts by adhering to park regulations and practicing responsible tourism.
Your visit contributes to preserving this pristine wilderness for future generations.
Embark on an Unforgettable Adventure:
Whether you seek the thrill of summiting Africa’s legendary peaks or the serenity of exploring remote landscapes, Mount Rwenzori promises an unforgettable journey into the heart of nature’s majesty. Start planning your expedition today and unlock the secrets of this captivating natural wonder!
Visit
https://nileabenteuer.com/tour_destination/mount-rwenzori-national-park/
https://www.rwenzoriexpeditions.com/treks/rwenzoris-gorilla-trek/
For more information;
WhatsApp: +256 752 397520
Email: info@nileabenteuer.com
Website: www.nileabenteuer.com
Its running cost is among the diverse vital aspects you must consider before buying an electric scooter. Calculate the cost of getting e-scooter charge for your regular usage to calculate its economic efficiency, similar to people who investigate the mileage of petrol or diesel-driven scooters.
Antarctica- Icy wilderness of extremes and wondertahreemzahra82
In this presentation, we delve into the captivating realm of Antarctica, Earth's southernmost continent. This icy wilderness stands as a testament to extremes, with record-breaking cold temperatures and vast expanses of pristine ice. Antarctica's landscape is dominated by towering glaciers, colossal icebergs, and expansive ice shelves. Yet, amidst this frozen expanse, a rich tapestry of unique wildlife thrives, including penguins, seals, and seabirds, all finely attuned to survive in this harsh environment. Beyond its natural wonders, Antarctica also serves as a vital hub for scientific exploration, providing invaluable insights into climate change and the Earth's history
20. Intelligent Booking Path
Results ConfirmationPayment
Guest
Info
Email
Itinerary
- Family of 5
- Hawaii
- 60 Days Out
- 10 Day Trip
- Gold Tier
- Tablet Booking
CRM / Analytics / Cross-Channel Data
21. Days
Out 30 7 3 <24 Hours
Refine Based on
Guest Journey & Data
- The growth of 9% in 2014 to 23% in Q2 last year
- Mobile flight-related queries on Google.com are up 33% year over year, while mobile hotel queries are up 49%.
Example of a user researching a vacation over the 2 months
Mobile dominates the research process
How important mobile should be as an assisting platform on the attribution matrix
These numbers are likely not very surprising for a savvy crowd like yourself
I could have started with this slide and mentioned mobile is huge and it also would have resonated
- Ultimately as the owners of digital strategy (specifically in the travel space) one of our key goals is to reduce as much stress as possible during the guest journey
In my experience this how I generally see stress as it relates to the guest journey
As you get closer to time of travel / take off the stress continues to build
Key areas such as travel to the airport, at airport and all the way up until you’re sitting on the plane the stress continues to build
For some anxious travellers stress sky rockets even in-flight
This is a classic guest journey map as we see it from an airline travel perspective
As thorough as it looks with the 10 various stages I think there is opportunity for our digital and mobile strategy to focus even tighter
This chart is a study from Google from mid 2014 showing leisure vs. business traveller and confirms that mobile is important to all major parts of the guest journey
Leisure travellers used mobile 67% of the time vs. business travellers at 78%. This number likely now exceeds desktop today
Mobile is most heavily used during the actual travel phase for both leisure and business travelers
Micro Journeys are the smaller experiences we have between 2 major part of the travel journey. In this case between Dream and Research
As marketers and strategists are we truly understanding how our customers are interacting with experiences (especially via mobile) and are we part of the equation?
While watching TV, in-bed, chatting / sharing with friends, in the washroom
Again study from mid 2014 from Google
But really helps build my case for the Micro Journey between dreaming and researching
69% of people use smart phones during spare moments such as waiting and commuting
56% use mobile for travel inspiration while doing other activities, ie: watching TV, eating
Here’s the micro journey between “To the Airport” and “At the airport”
Customers have all sorts of key decisions with travel time, traffic, parking and mode of transportation. Mobile plays a huge role in all of these decisions.
Here’s the micro journey between “At the Airport” and “In-Flight”
Where are the gates located, where are the washrooms, how long are the security lines ups and will I make it to the gate on time, do I have time to make it to the lounge for a snack or finish some work
The integration of airports (via way finding and data services) into airline apps will continue to play a major role in this stressful part of the journey. London Gatwick - EasyJet
Communication, especially via mobile, is obviously immensely critical to any part of the travel journey
Users are communicating much differently even vs. 5 years ago
Before I make my point for some background whatsapp now has 1 Billion active users (as of Feb)
42B messages sent every day in 53 languages completely on mobile
This the overall Facebook ecosystem slightly older data than the previous slide
However Facebook messenger now has 800+ million users using it each month with the majority on mobile
With a variety of very dominant communication platforms we as the owners of the mobile and digital experience need to allow guests to communicate with us in the platform of their choice
Only having Contact Us Pages, Phone Numbers, Live Chats are platforms of the past
SparkCentral: Twitter/Instagram/Facebook do this already via smart routing with the ability for fairly large teams to collaborate
Unified Customer View to understand engagement and loyalty no matter how a customer wants to engage
Moving away from self-service into a revenue for a quick minute to look at opportunity with ancillary
Which for airlines is such a huge opportunity as we are a very low margin industry on our core product
$60B in ancillary revenue in 2015
- I am going to start with the traditional booking path for airlines but the concept should resonate with any type of travel provider and check out flow
Start with understanding intent – in this case we look at 6 key variables
Hence we offer a van, family insurance and options of condos knowing it’s Hawaii and we do this post booking so we can better guarantee the air ticket
Something we’re really looking at testing is can we improve the conversion of ancillary when we offer it at the right moment vs all ancillaries being offered all the time
Important of CRM / Analytics / Cross- Channel Data is so important
CRM / Cross-channel data for orchestration, loyalty and understanding of what interaction happened before or after
Analytics data for the real time UX customization
Looking at a mobile specific booking
We believe there is huge opportunity to offer ancillary post booking via push notifications or contextually in-app. In this example a booking was made >30 days out, @7 Days offer them hotel (based on the type of trip we’d even consider moving this to 24 hours ala hotel tonight), at 3 days offer car, and 24 hours offer a upgrade or Pre-reserved seat
Context is and will continue to remain ultra important
Knowing what stage a customer is in and further emphasizing the identification of this for them goes a long way to reducing stress
Both the Trip Case and Delta Apps do a really good job of calling this out. Trip case via their itinerary planner and Delta via their ‘Day of Travel’ part of their app
- A very intuitive strategy to deliver context is via cards, you saw Delta do it and here is United and the Google now app showing contextually relevant data in easy to digest information cards.
Understanding context
Go on journeys yourself, rather than traditional training why not book a trip where you take 3 different airlines and book 2 different hotel chains and 1 airbnb rental, with 1 car rental, 1 taxi experience and 1 uber. Take a close look at all of the various companies handle context and what do they do really make the experience seamless.
- In some cases travelling for leisure for business is very much the same and some cases it can be so different but again this provides you with a different angle of context to make fine tune your experiences