The document provides a framework for establishing IT governance in higher education institutions, emphasizing the importance of aligning IT strategies with institutional goals to enhance resource efficiency and accountability. It discusses the roles and responsibilities involved in governance, the need for shared decision-making, and effective risk management to maximize IT investments. Additionally, it outlines practical steps and considerations for creating a governance model tailored to each institution's culture and needs.

1. IT Governance Made EasyJerry BishopThe Higher Ed CIOCreative Commons Attribution-NoDerivs 3.0 Unported License.

2. PurposeTo outline the BASICS of IT Governance with illustrations for higher education that can be used in setting up an initialIT Governance system.

3. Why View this PresentationInstitutions are wasting scarce financial and human resources with low productivity because they do not have a formalized IT governance systems in place.

4. Why View this PresentationInstitutional leadership needs a better way to:Direct IT in support of institutional strategiesMeasure the real value provided by ITMonitor the performance of ITManage and mitigate IT-related risks

5. Are wedoingthe rightthings?Are wegettingthebenefits?Are we doing themthe rightway?Ask YourselfAre wegettingthem donewell?

6. IT-CollegeAlignmentReturn onInvestmentAre wedoingthe rightthings?Are wegettingthebenefits?Are we doing themthe rightway?Standards& MethodsNow Consider The MeaningsAre wegettingthem donewell?Capability& Efficiency

7. That’s IT GovernanceAlignment of priorities and resourcesRight services, technologies, methodsMeeting the needs, performance levels, TCODelivering results – the ROIMitigating IT related risks

8. Institutional GovernanceThe framework for IT Governance

9. Purpose of GovernanceCreates continuity of expectationsCreates consistency of managementCodifies decision making rights & responsibilitiesStrengthens compliance by reducing various institutional risks

10. Institutional GovernanceDefines the decision making rights and responsibilities within the collegeExpressed through policies, proceduresOften includes standardsOriginates from the BoardExtended by executive CabinetIncludes shared governance in higher educationDivisional and departmental rolesCommittee and sub-committee rolesFaculty senates and unions

11. Policy-Based Governance

12. Shared GovernanceThe common model in higher education

13. Organizing for Shared Governance

14. Shared IT Governance Illustrated

15. Issues for Shared IT GovernanceEveryone is in charge, no one is in chargeWho advises, who informs, who decidesPossible trade-offs for agility & responsivenessTraceability & accountability of decisionsTransparency vs. OpacityConsensus vs. Re-Decisioning

16. IT GovernanceThe essentials made simple

17. IT Governance Defined"… the leadership and organisational structures and processes that ensure that the organisation’s IT sustains and extends the organisation’s strategies and objectives.“ ITGI

18. What is IT GovernanceSubset of institutional governanceFundamentally it is risk management ensuring:IT strategies are aligned to institutional prioritiesFull value of IT investments can be realizedIT performance is measured and managedIT resources are properly allocated IT decision making is transparentFormal procedures, standards and methods existIt’s an accountability system for IT results to its Service Owners, their customers and users

19. What it is NOTIt’s not shared decision making on the HowToo many cooks spoil…It’s not about “Best Practice”Governance is specific to institutional cultureBest practice is only what will work for youIt’s not IT constraints it’s about controls

20. Illustration of Model

21. Illustration Continued

22. Where to startFirst things first

23. Where to StartOutline a possible model for your institutionInclude policy and procedure frameworkForm an IT Governance CommitteeSenior leadership to make institutional decisionsDraft a CharterOutline priorities of what to tackle firstStrategy, project & portfolio planning, budgetsIdentify needed Policies and ProceduresCommunicate your plan and status

24. Do’s and Don’tsDOObtain Cabinet sponsorshipInclude cross-section of stakeholders, students tooKeep it simpleSet realistic goalsMeet regularly to build momentumRely on your IT teamConnect with a peer for adviceDON’TDo it yourself, stakeholders need to be invested tooBe overly ambitious, change is cultural and takes timeLeave it to the last minuteForget to communicateForget to maintain healthy boundaries on the HOWNeglect the value of training for you and your committee

25. Samples you can useCheck out the companion SAMPLEIT Governance Committee CharterIT Project Governance Summary

26. Governance Reference ModelsControl Objectives for Information Technology (CobiT), ISACAIT Governance Institute (ITGI)ISO/IEC 20000-1 , International Organization for Standardization (ISO)Information Technology Infrastructure Library (ITIL), OGC

27. Questions?Jerry BishopThe Higher Education CIO